5
I am happy to recommend the team at Enfields, Bitterne, for the excellent service they gave us in selling our home. The process of moving in the current market, complicated further by a need to move south to north, was fraught with stress and difficulty, but while potential purchases failed to line up for us, but we were never left in any doubt about our ability to sell our property.
Will Piercy and Grace McCluskey, always courteous and responsive to our concerns, gave us valuable guidance and helped us through the initial stages of valuation and marketing, not just once but three times, never pushing us and always giving us the best advice available to them, diligently and without bias.
But it was Louise Carr who, with her dedication and tenacity, remained our absolute lifeline. She offered us advice and guidance founded on years of experience, and she inspired trust from start to finish. She was always prompt to respond to our queries, by both email and telephone, and her approach made us feel entirely supported, however difficult things might have been.
When one prospective purchase failed and we felt entirely defeated, Louise communicated with a level of empathy and reassurance that gave us the confidence to continue, but she also gave us time and space to consider our position, and we appreciated that enormously. Once we had decided to move forward, she worked tirelessly, communicating with all parties to bring the sale to completion and offering support that was based not only on her skill and professionalism but also on her natural kindness.
We would like to thank the whole team at Enfields, and we wish them all our very best.... Read more
15th Feb 2024 (10 weeks ago)