Our experience started with the lovely Vicky who was kind and professional throughout our journey! You always know that estate agents are working for the seller but as we have been looking for a property for more than 2 years in the same area, we sometimes dreaded some viewings with some estate agents who took this to the letter. Not with Goodman and Lilley who clearly worked for the sellers but made buyers feel at ease. Pictures are accurate so you are always pleasantly surprised when you view the property in person rather than stretching pictures to the max and when you view it you are bitterly disappointed and feel like you are wasting your time.
When there is competition for the properties, other estate agents really made us feel like we are in a bidding war. With Goodman and Lilley we felt we were told what the buyers were looking for and we matched it, it many ways... price, flexibility etc. They have dedicated staff for the sale process which makes things easier when there are delays and where communication is difficult between solicitors.
And a lovely touch when you complete .. we have received a lovely bunch a flowers delivered to our new house door! Thank you so much Goodman and Lilley for making it happen for us!
20 days ago