keeperofthebeast
Highly recommend this Estate Agency. Me and my partner just purchased a house through them and the experience was very pleasant. Especially, we’d like to thank Adam, who was quick to respond, extremely helpful and even recommended us great solicitors.... Read more
Buyer
24th Sep 2024 (17 weeks ago)
M Mclean
Excellent customer service from Sasha would highly recommend her for an award friendly service excellent letting agents... Read more
Landlord
22nd Aug 2024 (21 weeks ago)
Goodman and Lilley managed to achieve many more viewings than my previous agent and hopefully a sale has now been agreed.... Read more
Seller
31st Jul 2024 (25 weeks ago)
J Watkins
Sascha and Jessica were amazing from start to finish with regards to dealing with my case. Communication was second to none and she went above and beyond to help me where needed.
All in all it was an extremely pleasant experience.
Highly recommend.... Read more
24th Jun 2024 (6 mo. ago)
E Calder
Fantastic Estate Agents. Made selling really easy and hassle free, always updating us along the way. Adam was particularly helpful even after the sale was complete.... Read more
Seller
17th Jun 2024 (7 mo. ago)
M Davies
Adam was lovely from Goodman Lilly. He spent time to view and ask questions about our property which helps with the valuation. Polite, kind and considerate. I highly recommended them to give you an amazing service.... Read more
Seller
12th Jun 2024 (7 mo. ago)
R Salah
Thanku Sascha good stuff very helpful... Read more
11th Jun 2024 (7 mo. ago)
I Elemoro
Thank you very much Sasha, it has been a very wonderful experience from the beginning to the end. Attention to details and a seamless process. As a tenant I am very pleased and will surely recommend you to other tenants looking to rent. Thank you... Read more
Tenant
6th Jun 2024 (7 mo. ago)
E Grigorcea
Excellent service, great team! Always helpful. I would highly recommend.
Thank you for all your help.... Read more
10th May 2024 (8 mo. ago)
J Stevens
Sascha & Ali has been extremely helpful; great service and also timely. Knowledgeable and friendly.... Read more
10th May 2024 (8 mo. ago)
T Amis
Really good service and really good with email responses.... Read more
L Armato
I would highly recommend Goodman and Lilley, I am a new landlord looking for an agent to fully manage my property and Sascha did a great job in doing that. Thank you so much.... Read more
Landlord
8th May 2024 (8 mo. ago)
M Martin
Fantastic service, extremely helpful, kept me well informed. Cannot recommend them highly enough.... Read more
M Lam
Hi Sacha!
Thanks for your great help!
May I take this opportunity to thank you for your lovely team to provide the professional and tailored-made property services for our whole family !
We all enjoy your services very much in UK!
Have a wonderful day!
Regards
Ming... Read more
12th Apr 2024 (9 mo. ago)
E Nelissen
Excellent team that helped us sell our house quickly. We found it especially helpful to be able to drop-in in person, often with our dog Rufus. Many thanks again, especially to Adam, Theresa and Lucy - you were brilliant!... Read more
Seller
2nd Apr 2024 (9 mo. ago)
G Gutierrez
Very professional and helping peolple... Read more
1st Mar 2024 (10 mo. ago)
T Man
I am a landlord. Thanks to Sasha who was super helpful throughout the process. We will recommend to anyone to use goodman and lilley who want to find tenants with their helpful service. Great job guys ????... Read more
Landlord
28th Feb 2024 (10 mo. ago)
A Kola
We recently purchased our first home through Goodman& Lilley . Our estate agent, Teresa, was incredibly helpful throughout the process.We couldnt be happier with the service we received from them.... Read more
Buyer
23rd Feb 2024 (10 mo. ago)
Punctual with viewings, showed us similar properties in our area to help us make a decision about value... Read more
Seller
23rd Feb 2024 (10 mo. ago)
J Price
Teresa and Adam were extremely helpful and proactive. They have good local knowledge.... Read more
15th Jan 2024 (1 year ago)
Y Ngan
Sasha is very professional and responsive. I appreciate her help in finding my house.... Read more
13th Jan 2024 (1 year ago)
joypotbg
After several less than ideal experiences with letting agents I couldn't recommend Goodman Lilley enough. Sascha was friendly, professional and very helpful throughout the whole process. Could not fault the team at all. Any issues got sorted very promptly and with great ease. If I could give more stars I would! Definitely recommend to anyone looking to rent a property.... Read more
Tenant
10th Jan 2024 (1 year ago)
S Ngai
Very helpful and quickly response. Also they help and understand with our difficulties.... Read more
4th Jan 2024 (1 year ago)
L Swainbank
After a bad experience with my property sitting on the rental market with another agent, Goodman & Lilley were such a breath of fresh air - their super efficient, lovely service found me a great tenant very quickly!... Read more
Landlord
13th Dec 2023 (1 year ago)
A Green
Recently rented a property as a tenant with Goodman & Lilley. The staff there were very helpful and made the process simple.... Read more
Tenant
24th Nov 2023 (1 year ago)
N Ndiulo
New to Bristol got my apartment with this lovely company, with friendly staff and good services. Currently a tenant with Goodman & lilley. I highly recommend them if you’re looking for a place.... Read more
Tenant
24th Nov 2023 (1 year ago)
C S
Good (House-proud) Tenants, Strongly advise you use the Deposit Protection Service, to make sure you get it back and to avoid long delays in having it rightfully returned. Take before & after photos/vid of property (rooms & contents) to use as evidence, if you need to open a case with DPS.... Read more
Landlord
16th Nov 2023 (1 year ago)
J Matuszewska
As a tenant I can say that the process of getting the house for rent went really quick without any problems. I can recommend this agency.... Read more
Tenant
12th Nov 2023 (1 year ago)
S hurding
The best service out there locally for renting (and selling - my parents got a great deal on their house sale a few years back too with Portishead branch) -- highly recommend this efficient team. Attention to detail and support level is amazing.... Read more
Tenant
12th Oct 2023 (1 year ago)
S Lama
I am very happy with the service. Team are very helpful and kind.... Read more
7th Oct 2023 (1 year ago)
S Shahinyan
Best Estate Agents. Very happy with the service. Adam number one!... Read more
26th Sep 2023 (1 year ago)
FB
Adam and his colleagues did a great job in handling our sale. Market conditions weren't too good, but with their help a keen buyer was found and the process went smoothly from that point, with good communication and always helpful responses to any enquiries.... Read more
Seller
5th Sep 2023 (1 year ago)
L W
Exceptional service from start to finish. Adam Lenik produced a fantastic advert which resulted in lots of viewings - our house was sold in 5 days! Fantastic.... Read more
Seller
27th Aug 2023 (1 year ago)
O Wilson
First class service with the letting agents everything has been easy and done quickly with no issues highly recommended and very very happy with this agents and my new property ????... Read more
Landlord
22nd Aug 2023 (1 year ago)
L Phuc
I did let a house from them, great service also Sascha is very helpful and very quick to get the house. Thank you!... Read more
Tenant
26th Jul 2023 (1 year ago)
P Miller
I have a few rental properties in Bristol and the Goodman and Liley team are the best around. I couldn’t recommend them highly enough.
Thank you to Alison and team for the best service.... Read more
Landlord
19th Jul 2023 (1 year ago)
P Iyer
I just bought my first house through Goodman and Lilley. I actually had a couple of sales fall through before this one proceeded, they were very helpful throughout and did everything they could to make this happen. Adam and the team have a very personal approach to their customers, when you ring them it's clear that everyone knows what's going on with the different sales and communication is really good. They also are honest with all parties and I felt very safe as a first time buyer with them. Would highly recommend particularly compared with other larger outfits working in Bristol.... Read more
Buyer
11th Jul 2023 (1 year ago)
S Cunliffe
I have had a really good experience with Goodman and Lilley, both with buying and selling my house. Personally I feel they are the most knowledgeable agents in the area. When I bought, they really helped me find the right home very quickly and when I sold marketed my property really well and it was sold quickly. The communication and customer service is top notch and Adam and Teresa have always been helpful. If you want a property or want to sell a property in North Bristol go to them!!... Read more
Seller
28th Jun 2023 (1 year ago)
Daniel
Excellent service, highly recommended... Read more
16th May 2023 (1 year ago)
V UK
"Great support from the team. Especially Sascha???? Very good agency. Many thanks"... Read more
5th May 2023 (1 year ago)
Anonymous
We've been with letting agent's Goodman & Lilley for a month now, and in just that short space of time we have experienced an efficient team of staff who have delivered a professional and high quality service to us as landlords. They have gone above and beyond, and we wouldn't hesitate in recommending them to anyone.... Read more
Landlord
29th Apr 2023 (1 year ago)
A Parkin
Excellent service from Sascha and Alison for letting my house always keeping me informed with everything Great service thank you... Read more
Landlord
28th Apr 2023 (1 year ago)
L Pentecost
The team at Goodman and Lilley found me a new tenant in rapid time and are now managing my property. The experience for me was effortless and the communications were outstanding. A great service. Thank you Ali, Sascha and Jess... Read more
Landlord
24th Apr 2023 (1 year ago)
C barberi
I have always found Goodman & Lilley (Shirehampton office) staff to be professional & efficient, in letting my properties. Would recommend.... Read more
Landlord
13th Apr 2023 (1 year ago)
S Nicholson
Huge thanks to Sascha and Ali at Goodman and Lilley lettings for making our experience of letting our flat so smooth! Steve and Fre Nicholson... Read more
Landlord
13th Apr 2023 (1 year ago)
H White
Goodman & Lilley lettings were very helpful and efficient - in particular Jess was great in answering the many questions I had about the property!... Read more
Tenant
28th Mar 2023 (1 year ago)
C C-C
First time into the rental market and Sascha found our perfect home in less than a week.
We were expecting stress and hoops to pass through but the team were completely professional and everything went incredibly smoothly.
Our sincere thanks to Sascha, Alison, and Jessica from the lettings agency at the Shirehampton Branch.... Read more
Tenant
27th Mar 2023 (1 year ago)
P Watts-Barnes
My property was let in days and the service was excellent! A big thank you to Alison, Sasha and of course John.... Read more
Landlord
24th Mar 2023 (1 year ago)
A fernandez
Since the beginning, the correspondence with Goodman & Lilley has been easy and great. Sascha has been incredible at communication and has helped us a lot in every step of our tenancy agreement. Thank you Sascha. Extremely nice and helpful, would recommend to anyone. Many thanks!... Read more
Tenant
24th Mar 2023 (1 year ago)
S Fairweather
Ali and the team at Goodman Lilley have been excellent! This is my first time letting a property that was previously my home, they've been on hand to answer my many questions and are extremely responsive. I feel safe leaving my place in their hands :) Thank you.... Read more
Landlord
24th Mar 2023 (1 year ago)
K Kaye
Recently started renting an apartment which Goodman & Lilley manage. Very impressed with the service & management so far. Would recommend.... Read more
Tenant
23rd Mar 2023 (1 year ago)
P Morris
Excellent help, advice and support to secure a tenant from Ali, Sascha and Jess in the Goodman & Lilley lettings team. Would definitely recommend using them.... Read more
Landlord
7th Mar 2023 (1 year ago)
M kaur
My Experience with Sascha was extremely good.
All my queries were answered on time.
The complete process was quite easy.
Thank You Sascha and team! :)... Read more
29th Jan 2023 (1 year ago)
E Larwood
Brilliant Estate agents from start to finish. Adam and Teresa helped us find our first home (after 2 years of hunting!) We only wish we'd gone to them sooner as they found us an amazing property and really took care in finding us something that ticked all the boxes. Can't recommend enough.... Read more
Buyer
9th Jan 2023 (2 years ago)
A Terry
Dealing with Sasha on the rental of a house for a Ukrainian family. She was very sympathetic to their needs, very helpful, good communication, and above all else, very professional. Thanks for taking the strain for us Sasha.
Alan.... Read more
Landlord
13th Dec 2022 (2 years ago)
R Weaver
What can I say! Teresa and Adam at the Shirehampton branch are amazing! From start to finish of a pretty stressful / lengthy house purchase and sale they’ve both been highly professional without ever loosing the human touch. Can’t recommend them enough!... Read more
Seller
10th Dec 2022 (2 years ago)
N Sexon
A big thank you to Teresa and the team (Shirehampton Branch) for the outstanding service, understanding and professionalism during the selling of a family home. From start to finish we were supported, kept fully up to date with the process and progress reports as the sale advanced.
Thank you all so much for your support during this very stressful period.
Good luck for the future
Mr & Mrs S... Read more
Seller
6th Dec 2022 (2 years ago)
J Puchowski
We used G&L as they were local to the flat we were selling in Shirehampton. We could not be more satisfied with their service. Teresa and Nicola were particularly excellent. Our chain was long with 5 and complicated so their advice and support kept us going. Big thanks to all the team ????????????... Read more
Seller
3rd Dec 2022 (2 years ago)
K Designs
What a pleasure to work with Sascha & the letting team! Prompt & on the ball!... Read more
Landlord
2nd Dec 2022 (2 years ago)
K emilian
We are very happy with the service we have received from Teresa and Adam. Very professional and would recommend.... Read more
1st Dec 2022 (2 years ago)
S Dotcom
I highly recommend Goodman & Lilley and Alison Davey in particular. Alison has been a fantastic help to us in finding somewhere great to live. Always ready to answer our questions and provide us with any support, whenever requested. Friendly, professional and proactive. We couldn't be happier with the service we have received.... Read more
Tenant
30th Nov 2022 (2 years ago)
D Ologunde
Thank you Goodman& Lilly for your Professional and fantastic service.They went above and beyond to help find our dream home and Eased our transition across to U.K. Sasha You really went that extra mile for us and we're very grateful.... Read more
Buyer
22nd Nov 2022 (2 years ago)
O Olowojoba
Would give a 10 star if I could.
Recently secured a 3 bedroom for myself and my sister with Goodman & Lilley.
They are absolutely lovely, professional and very helpful.
Many thanks to Sascha for closing this.... Read more
Tenant
22nd Nov 2022 (2 years ago)
A oladoyin
I recently got an apartment through this agency and would definitely recommend them. Sasha Garcia was professional and helpful through the whole process.... Read more
Tenant
8th Nov 2022 (2 years ago)
C Hendzel
I seriously can not praise Alison Davey enough. If you need a property let or managing she is definitely the dream Agent hands down. Finally, in this industry I have found someone who takes the initiative to call around getting things sorted instantly, instead of paper pushing. This clearly shows her level of expertise and I am just grateful to have worked with Ali on a recent property let.... Read more
Landlord
7th Nov 2022 (2 years ago)
K Harper
All staff friendly and supportive during the whole process. Would highly recommend. Thank you.... Read more
31st Oct 2022 (2 years ago)
B Kim
Goodman & Lilley provided a great service when renting my house in Bristol. They were friendly and professional. Thanks to them, I was able to settle in well. I would recommend it to anyone and will use it again for future home searches.... Read more
Landlord
24th Oct 2022 (2 years ago)
R Tao
We got very good experience with Goodman & Lilly. Sascha is the staff to help us. She is very nice & helpful. We got electricity problem with the house & she found somebody to help on the same day!!... Read more
Tenant
22nd Oct 2022 (2 years ago)
S flower
Amazing efficient service and great communication from start to finish from Ali and Sascha. Very highly recommend.... Read more
22nd Oct 2022 (2 years ago)
A Cheraghi
Great people Adam and Teresa ???? very good agency. Many thanks... Read more
8th Sep 2022 (2 years ago)
W Spencer
Professional service from all in Portishead. Always quick to respond to any communications.... Read more
15th Jun 2022 (2 years ago)
B Roper
Very Professional Agents informative and polite. Good local knowledge of the area and helpful.... Read more
12th Jun 2022 (2 years ago)
F Chan
Sascha is very nice and helpful. She is willing to answer any questions and response immediately. As a new comer in UK, I 'm really lucky. Thank you very much.... Read more
1st Jun 2022 (2 years ago)
J Walker
Claire, Chloe and Sascha were very helpful and organized my project for works very efficiently... Read more
24th May 2022 (2 years ago)
S Laksimi
The Lettings team have always been helpful and fair. When seeking a short-term rental they were one of the few agents who said they could help - and they did! We had a straightforward, no-fuss experience becoming and staying happy tenants, and that was through two years of COVID lockdowns and all. The team were responsive, helpful and on-hand whenever we needed them. We'd highly recommend the lettings team at Goodman & Lilley for renters and landlords/ladies alike.... Read more
Tenant
25th Apr 2022 (2 years ago)
P Benjamin
These guys are friendly, helpful and generally quick to be in touch. They helped us a bunch. Sascha, Chloe and Claire were the agents we had. It was a star-studded lineup.... Read more
25th Apr 2022 (2 years ago)
D McGhee
Thanks to Sascha and Claire I am moving into a rented property within 15 days of viewing..it was all so smooth.... Read more
Tenant
20th Apr 2022 (2 years ago)
D WONG
Very efficient and attentive service! Sascha, Claire and Chloe have been brilliant and helpful since the beginning of trying to find a property... It has been an absolute pleasure!... Read more
14th Apr 2022 (2 years ago)
M Chadly
Completed on my house a while ago so finally getting around to a review. I had a superb experience with Goodman & Lilley - Shirehampton. Special mention to Teresa who not only valued my house higher than I thought it would be but was so friendly through out.
I found some Agents to be quite robotic so its so refreshing to meet someone who's actually real! I felt like nothing was too much for her and would recommend her to anyone looking to sell in the local area.... Read more
Seller
9th Apr 2022 (2 years ago)
Alex
Sascha, Claire and Chloe were wonderful. They kept us informed throughout and were charming. Great service.... Read more
29th Mar 2022 (2 years ago)
L Brown
Professional and personable service from Sascha at Goodman Lilley.
She identified exactly what we were looking for, gave sound advice on the Bristol Lettings market and seamlessly processed the tenancy.
Wouldn't hesitate to recommend, thanks Sascha!... Read more
Landlord
28th Mar 2022 (2 years ago)
C Actor
From start to finish our correspondence with Goodman & Lilley has been fantastic. All 3 staff members (Claire, Chloe and Sascha) have been incredible at communication and have helped during every step of our tenancy agreement. Extremely reliable, would recommend to anyone. Thanks!... Read more
Tenant
28th Mar 2022 (2 years ago)
R Lee
A great team to work with. Especially Claire and Sascha who are very helpful and with quick response. They care for the needs of their clients and they got my highest appreciation. Highly recommended!... Read more
15th Mar 2022 (2 years ago)
H H
Shirehampton branch AVOID AT ALL COSTS. A whole host of disasters. Staff lying about viewings being booked/cancelled and pretending they had gone ahead and creating feedback from potential buyers. TERESA particularly unprofessional and rude. Left my house unlocked for more than 48 hours after a viewing. Does not present a professional ‘face’ of the business. Staff constantly giving potential buyers incorrect information (despite me writing a crib sheet to try and rectify this problem) and ‘talking down’ about the area the property is in. Failing to qualify potential buyers, failing to represent my interests. I switched to the Henleaze branch and found Andy to be extremely professional and helpful. He offered to try and rectify the errors made by the Shirehampton branch and succeeded. Well done to Andy. Make him manager at Shirehampton!... Read more
Seller
2nd Mar 2022 (2 years ago)
L Carnevale
Teresa and Lucy were absolutely brilliant in the whole process of my sale and our purchase. Highly recommend, second time I have used this company and I wouldn’t hesitate to use again. Spot on.... Read more
Seller
31st Jan 2022 (2 years ago)
B Coghlan
Sascha and Claire have made letting my flat extremely easy. Always professional and easy to communicate with. Will always use for letting.... Read more
Landlord
28th Jan 2022 (2 years ago)
Z George
I would like to strongly recommend Goodman and Lilley to everybody. Sascha is really extremely helpful and kindness. Her response is so efficiently to any emails or phone calls. As a Hongkonger just arrived England, she has a good understanding about our situation and she really help us a lot to find a comfortable home and made us can sleep well. Thank you for your patience to teach us everything. Meanwhile, I would like also thank you for Chloe & Claire. Both of them really also help us a lot. Thank you so much again for all your help !! I have no doubt to 100% recommmend G&L to all HongKongers too !!... Read more
Tenant
26th Jan 2022 (2 years ago)
M Iles
Letting service.
Excellent agents to deal with. Fast and efficient in every respect . Great comms and assistance from Claire & Chloe . Will use again to let my properties ..... Read more
Landlord
25th Jan 2022 (2 years ago)
L Pinto
G&L have been superb at ensuring that everything went out smoothly during our search for our new home! Sascha has been with us since day one, and from viewing bookings, communication with the landlord and assistance with the letting agreement, she has provided fantastic and timely support to all our questions and requests!
We are genuinely happy with the service we've been provided and we want to say a special thank you to Sascha!... Read more
Tenant
25th Jan 2022 (2 years ago)
S Chapman
Superb support from the lettings team at Goodman & Lilley in Shirehampton for our 1st property let. Tenants found, vetted and signed up in short order and plenty of other advice offered to us as fairly inexperienced landlords so I'd definitely recommend Sascha, Chloe and Claire on the lettings side!... Read more
Landlord
20th Jan 2022 (2 years ago)
N Thomas
I am a landlord of many years and I have always received an excellent service from G&L. Both Claire and Sascha make the process of letting as easy as I have ever known and I would heartily recommend their services.
I write with further excellent experiences of the team at G&L. Sascha again has excelled and I continue to enjoy the high standard and user friendly service that this agency offers.... Read more
Landlord
17th Jan 2022 (3 years ago)
J Deeney
All of the team at G&L were fantastic in dealing with the sale of our property. From ensuring a quality advertisement, to managing viewings really well and around what worked for us. The sales progression team were also brilliant, we hit a snag in the late stages between us and our buyer, and they acted professionally as a mediator, resulting in a positive solution being reached. Really happy overall.... Read more
Seller
11th Jan 2022 (3 years ago)
J Hee
I strongly recommend Goodman and Lilley for finding a home. We had such a great experience with Sascha and Claire, both tagging in to help answer any concerns or questions so promptly in a kind and caring manner. Where many lettings agents wouldn't even acknowledge our situation, Sascha made us feel like she was personally responsible for finding us a home, and she absolutely did! Can't fault her and the lettings agency at all, and would 100% use them again if needed. Thank you again!... Read more
Tenant
26th Nov 2021 (3 years ago)
L McNamara
Can only sing the praises of Goodman & Lilley and more specifically Sascha and Claire. Claire was lovely in helping answering some of my concerns with the application stage, and Sascha was kind and patient throughout, even with all the hiccups and stresses that the process brought along the way. I never felt like I was pestering or taking up too much time like I do with many other lettings agencies we've contacted over the last few months, and Goodman and Lilley really provide the personal touch that made me feel so much better about finding a house to rent. Sascha never gave up on us even with our complicated situation and was always making sure to send over new properties where many lettings agents wouldn't even call back - her personality was a breath of fresh air and so warm which definitely helped to ease the stress. Thank you again so much for finding us a home, can't recommend enough.... Read more
Tenant
26th Nov 2021 (3 years ago)
D corr
Goodman and Lilley were recommended to me seven years ago and I have just used them for the third time to find me new tenants.
There service can’t be faulted and I’ve had no cause to consider alternatives.
If you’re looking for a Company that are positively proactive then you need look no further !... Read more
Landlord
15th Nov 2021 (3 years ago)
K Wilton
The service I received from Sascha and Claire when we instructed them to rent out our property was not only very professional but they were really helpful, they responded almost immediately and efficiently to any emails or phone calls, this is almost unheard of at the moment. They I feel go above and beyond in the way they deal with not only their clients but the tenants they find. I would not hesitate to use them for any other transactions we require but would highly recommend them and the company they work for to anyone looking to do business in Shirehampton or the surrounding area. For over 25 years I had my own estate agency business and I do probably high very high expectations of the service given so this is indeed very high praise which is well deserved.... Read more
Landlord
12th Nov 2021 (3 years ago)
S Frijia
We have been incredibly fortunate to have the experience of dealing with these lovely folk .
Since the first minute we met her, Sascha has been nothing but kind, friendly and helpful and professional. She has dealt with our many enquiries with sheer professionalism and has gone out of her way to help in every way she possibly could. You couldn't ask for a better agent to deal with than her. She is an absolute credit to the company and should be considered an example of exemplary customer service.
We'd also like to mention Chloe, who has also be wonderfully friendly and helpful every time we have had to call the office to arrange viewings!
If you want to deal with people who actually care and will make every effort to look after you - then look no further! These guys are top notch!... Read more
8th Nov 2021 (3 years ago)
M Collier
We've had a great experience- Sascha was really helpful and lovely throughout the process of viewing and renting our flat, everything was super easy and efficient :)... Read more
Tenant
4th Nov 2021 (3 years ago)
E Kam
Sascha is extremely helpful and super quick with paperwork. She is also very thoughtful for both Tenants and Landlords.
Thank you so much Sascha.... Read more
27th Oct 2021 (3 years ago)
B Ali
We had a good experience with purchasing our new home through Goodman and Lilley - staff were professional and responsive. Nicola was particularly helpful with liaising with the sellers. Would definitely recommend.... Read more
Buyer
27th Oct 2021 (3 years ago)
S Angus
Sascha Garcia has given us a professional support throughout the process. She has a good understanding about our situation and facilitated a good bridging with the landlord. As we are new to Bristol, her help also gave us a warm orientation to the place.... Read more
Tenant
26th Oct 2021 (3 years ago)
R K
Recently sold our house with Goodman and Lilley and have nothing out praise. The house was on the market for one day before it sold. Teresa and Lucy went above and beyond chasing different people to get us moving. Wouldn't hesitate to use again.... Read more
Seller
26th Oct 2021 (3 years ago)
K WANG
Really thanks for Sascha during thia time?This is a very patient agency, even though we are students, they are willing to communicate and discuss with the landlord for us. Compared to many other agencies, this one is really very enthusiastic and patient.... Read more
Tenant
14th Sep 2021 (3 years ago)
N Client
'I have been very fortunate to have a lady called Sascha help me find a new home. I was not happy where I was living. Sascha was very understanding and demonstrated a lot of empathy - something I haven't ever experienced with any other letting agency. On the day of the move things got a little complicated but between Sascha and her manager Claire they sorted everything out. Goodman Lilley are a very impressive letting agency and I can say that safely having used several letting agencies over many years. I cannot thank Sascha and her manager enough, especially to Sascha for helping me find my new flat, I am very happy with it and so pleased to have moved on. Thank you again Sascha!'... Read more
Tenant
31st Aug 2021 (3 years ago)
Excellent customer service, very impressed!... Read more
Landlord
24th Aug 2021 (3 years ago)
S Yeung
Just rent a home from Goodman & Lilley. Sascha Garcia is super helpful and nice. Thank you very much for helping me to find a new home in Portishead.... Read more
Tenant
18th Aug 2021 (3 years ago)
H Tanner
We had an excellent experience with Goodman and Lilley. Sascha was incredibly helpful and responsive and a breath of fresh air. Claire has also been incredibly helpful the whole way through, keeping us informed with the process. The whole team has been incredibly efficient and polite.... Read more
17th Aug 2021 (3 years ago)
M Thomson
Very professional and friendly right from the get go. Helped us quickly get our house on the market (the photos looked great) and we sold our house within 4 days, and over the asking price too. Very happy with the service we received. Always easy to get in touch with someone. Would highly recommend... Read more
Seller
16th Aug 2021 (3 years ago)
A stone
Excellent service from Teresa and her team at Shirehampton. Whilst we live over 100 miles from Bristol, the team made the process very smooth and stress free, with regular contact etc. We’ve now finalised the purchase in Avonmouth - thank you so much for everything and we look forward to enjoying the property.... Read more
Buyer
9th Aug 2021 (3 years ago)
K Wu
Just rent a perfect home from Goodman & Lilley :) Sascha Garcia and Claire Jenkins are super helpful and nice. Everything is better than perfect!! Thank you very much for helping me to find a new home in Bristol :)... Read more
Tenant
5th Aug 2021 (3 years ago)
J Doney
I've been a tenant with Goodman & Lilley for a year now and always found them responsive and deliver the best quality of service I've ever found. This year I needed to move to a bigger house, and with the housing situation in the area where potential tenants far outweigh available properties so many other Lettings Agents have had a can't be bothered attitude as they know they will be able to let the property one way or another.
However, both Sascha and Claire were the complete opposite. Even though the property I eventually got was beautiful and I imagine had lots of perspective applications I was always treated like a customer and both provided me the greatest respect and care. I cannot sing the praises of Sascha, Claire and the whole Goodman & Lilley team.
I am really happy I get to continue my experience with Goodman & Lilley as they have been absolutely faultless in the year I have known them.... Read more
Tenant
8th Jul 2021 (3 years ago)
R Willcox
As a landlord once the tenants gave notice (buying) contacted Claire and Sascha to re-let. They provided a list of potential tenants and completed AST within 2 weeks. Brilliant, thankyou.... Read more
Landlord
6th Jul 2021 (3 years ago)
S L
As a buyer, they were fantastic. Could not fault them.... Read more
Buyer
30th Jun 2021 (3 years ago)
C Morris
Used Goodman and Lilley to rent out a flat Sashca and Claire were very helpful and efficient. Very helpful with recent safety legislation, and quickly sorted out a electrical safety certificate, with the work done to ensure complience. Impressive. They were super speedy and great at communication.... Read more
Landlord
16th Jun 2021 (3 years ago)
J David
The staff at the Shirehampton office are very friendly, helpful and informative. They managed to sale my house within a week and even smooth some hiccups along the way. Keeping me updated throughout the current completion stages too. Would definitely recommend using Goodman & Lilley.... Read more
Seller
15th Jun 2021 (3 years ago)
H Chapman
Adam and Nicola were so hopeful! Highly recommend :)... Read more
28th May 2021 (3 years ago)
J Kosmalski
Adam L.... Great agent always staying on top of game of his customers... Read more
21st May 2021 (3 years ago)
L Lunt
The team were responsive, practical and helpful. They were friendly and professional too.... Read more
21st May 2021 (3 years ago)
M Jenks
We bought our house with Goodman and Lilley, they were fantastic! The manager, Teresa was really helpful and took brilliant care of us on our search. The sales progressor (a role I had never heard of) Lucy, was really great at organising the chain so we could all move as quickly as possible. We had a hiccough with our morgage and everyone was patient and helpful while we worked it out. Really recommend this estate agent!... Read more
Buyer
15th May 2021 (3 years ago)
S Stefan
Goodman & Lilley is the best Agency, it is a team that gives its interest to help you, I ??RECOMMEND TO EVERYONE ??... Read more
10th May 2021 (3 years ago)
A Rowsell
We recently used Goodman & Lilley lettings, who helped us secure a rental property. I would certainly use again and recommend to others, they provided a very professional service. Claire Jenkins and Sasha Garcia were fantastic, Claire responded so quickly to any questions and helped all the way through as this was our first time renting. They were also very accommodating regarding collection of the key to work around our schedules. Very happy customers, thank you ????... Read more
Tenant
7th May 2021 (3 years ago)
A Cocchiara
Very impressed with the professional service given by Sascha and Claire. They were quick and reliable, and found suitable tenants. Would definitely recommend.... Read more
Landlord
6th May 2021 (3 years ago)
glitchysoft
Amazing service, Claire and Sasha were extremely professional.
Quick and reliable service for landlords.
Thank you for your help and great work.... Read more
Landlord
4th May 2021 (3 years ago)
G Adams
Very professional service on Lettings and sales, highly recommend... Read more
16th Apr 2021 (3 years ago)
J Chirobo
Sascha and Claire are extremely proficient and very helpful. Great communication, great experience all round. We landed a rental property in 2days!!... Read more
Tenant
13th Apr 2021 (3 years ago)
D Salas
Great service from Claire and Sascha - we have rented the property we wanted pretty quickly without issues... Read more
Tenant
12th Apr 2021 (3 years ago)
S Griffin
Very good service. Always reply to emails very shortly after receipt and everything was smoothly progressed with absolutely no problems. Thanks Goodman and Lilley... Read more
31st Mar 2021 (3 years ago)
L Douglas
I have very recently sold my house with Goodman and Lilley, and I was helped through this experience with Treasa and Adam, they were always on hand and gave me good advice. Thank you so much for your help. Lorraine... Read more
Seller
28th Mar 2021 (3 years ago)
E Park
Fantastic and professional service from Teresa and Adam whilst selling and buying from them.... Read more
Seller
25th Mar 2021 (3 years ago)
R Anthony
Very professional company to deal with, Sascha and Claire in particular guided us through the process and were quick to respond to all queries. They also managed the additional COVID responsibilities very well.... Read more
23rd Mar 2021 (3 years ago)
V Tubb
Fantastic team
Very friendly and professional
Had lots of issues with a private sale and then covid! Nathan @ Goodman and Lilley was a huge support, had lots of advice and successfully turned around what was becoming a very painful long process into a an easy to manage, quick sale at a good price.
Thank you all!... Read more
Seller
11th Mar 2021 (3 years ago)
Erika
Fantastic lovely service - Adam found us a beautiful house through this difficult time.... Read more
10th Mar 2021 (3 years ago)
G Davies
I recently sold my property through Goodman & Lilley in Shirehampton and would highly recommend them. My property had only been marketed for a week when I had my first offer. 1 week later I received a second offer and the sale was agreed. In those 2 weeks there were a high number of viewings and the sales team kept me informed throughout. Nathan was my main contact along with Adam although whenever I contacted the office all the staff were helpful and informative. There were delays and difficulties with the sale mainly down to solicitors. Nathan smoothed this over and kept the sale on track. I would highly recommend them as a friendly professional team who proactively sold my house.... Read more
Seller
9th Mar 2021 (3 years ago)
M Nolan
I sold a house through Goodman & Lilley and have no hesitation in recommending them - the team there were always on top of things and kept me fully up to date on the process. The automated viewing notifications and regular emails really helped. Thank you very much to all the Shirehampton team for the support over the last few months - it was very much appreciated.... Read more
Seller
15th Dec 2020 (4 years ago)
D Derlatka
Excellent staff and service, would highly recommend. Special thanks to Adam - pro.... Read more
14th Dec 2020 (4 years ago)
D McVeigh
A fantastic service throughout the purchase of our new home in the area. Teresa was a standout agent and was key in sorting everything to ensure a smooth process throughout a very stressful time (solicitors were awful). Teresa was fantastic at chasing everyone and although not directly “our agent” she worked hard to make sure that all the ‘i’s were dotted and the ‘t’s were crossed. Thanks for the assistance.... Read more
Buyer
9th Dec 2020 (4 years ago)
Myrdd
An absolutely fantastic estate agency. Their friendly consultants were professional and efficient throughout the entire process of marketing and selling my home (and it was a really quick sale too). I can't recommend Goodman & Lilley highly enough.... Read more
Seller
16th Jul 2020 (4 years ago)
J Windsor
The team at Goodman and Lilley were friendly, courteous and professional throughout.
Special thanks to Theresa, Adam and Lucy for keeping us informed throughout the difficult time of Covid19. Well done!... Read more
14th Jul 2020 (4 years ago)
B Prescott
It took us quite a long time to sell our house, and Goodman Lilley were consistently quick, professional and helpful. I would definitely recommend them.... Read more
Seller
29th Nov 2019 (5 years ago)
A Minto
Thank you very much to Sascha & John W for excellent service in selling two bespoke new-builds by Landhaven Homes. Their advice on specification and preparing the properties was very helpful. They then found buyers part-way in to the build; and managed the sale right through to completion and handover to two very happy new owners.
Sascha was always professional, friendly and hard-working in her dealings with us and prospective purchasers. She kept us informed throughout, was easy to contact and a pleasure to work with.
We will definitely work with John, Sascha and the team at G&L again on future sales.... Read more
Seller
25th Nov 2019 (5 years ago)
J Welby
I recently dealt with Adam at Goodman and Lily while purchasing a house. From start to finish they were great, very accommodating and easy to talk to. I would highly recommend and will use in the future!... Read more
Buyer
12th Nov 2019 (5 years ago)
S Carder
Excellent.... Read more
12th Aug 2019 (5 years ago)
C Tuttiett
Extremely happy with the level of service I received with my house purchase from start to finish.
So happy I have chosen to use them to let my other property out.
Thank you to the whole team for all your help and hard work... Read more
Seller
31st Jul 2019 (5 years ago)
G Jarman
First class service from Sascha Garcia on my recent property purchase - everything promised was delivered.... Read more
Buyer
31st Jul 2019 (5 years ago)
J Clare
Goodman Lilley - Shirehampton are the best agent I've EVER used. I first met Adam Lenik at the end of 2018 and he immediately understood the type of property I was looking for. My inbox only received info about such property and I wasn't simply put on a mailing list and sent every single property going.
Although Adam is my main point of contact, Teresa, Jess and Lucy are also brilliant! Lucy handled the sale completion process and continually followed up with all parties, it wasn't simply left to the solicitors to sort out (which I've witnessed before and has held up chains).
I cannot recommend them enough! In a sea of sharks, it as refreshing to deal with such a lovely warm, friendly and professional business. Keep up the great work team :-)... Read more
31st Jul 2019 (5 years ago)
M Koops
Excellent service from both Sascha and Jake on sale and purchase. Extremely helpful.... Read more
Seller
31st Jul 2019 (5 years ago)
M Martin
Amazing service from Teresa and the team whilst buying our first home, they answered all questions and queries with care and support and advice, we didn't know the process and they guided us through smoothly and it was a quick transaction. We were listened to the whole way from viewings through the purchase and picking up the keys. defo recommend!!... Read more
Buyer
30th Jul 2019 (5 years ago)
J donaldson
I have recently purchased a new apartment in Portishead and the service and support given by Sascha Garcia at Goodman and lilley was excellent.
I am also selling a property in Clevedon and Paula Challenger has also been outstanding in her support and attention to detail.
A great Estate agency with real people that care!... Read more
Seller
17th Jul 2019 (5 years ago)
D Tomei
AVOID!!! THEY DONT CARE AND YOU WILL LOSE YOUR DEPOSIT.
Rented a house in Shirehampton which when given to us was in absolutely terrible conditon, very bad mould growth, very strong smell of dogs and cigarettes, holes in walls, flaking paint, yellow stains seeping from the walls, cracked tiles, lose toilet, overgrown garden, the list goes on and on. It was incredibly depressing. Disputed with Goodman and Lilley who did NOTHING when we asked them, so we ended up fixing, cleaning and redecorating the house at a cost to ourselves.
Now at the end of our tenancy, we handed back the property in a significantly better conditon than when it was given to us and they have taken our deposit saying the house was dirty and needed professional cleaning! Very biased and one way system that leaves the tenant out of pocket with no way of disputing anything, they just want your money. TRUST ME STAY AWAY!... Read more
Tenant
15th Jun 2019 (5 years ago)
D Davies
Goodman and Lilley couldn't have been more helpful during the sale of my Mum's house. Thankyou so much!... Read more
Seller
28th Feb 2019 (5 years ago)
L curtis
Two words "Professional Perfection". Thank you to all the friendly and knowledgeable staff at Shirehampton Branch, would certainly recommend your services... Read more
27th Feb 2019 (5 years ago)
Kayleigh
Fantastic service from lovely people who genuinely care and take pride in what they do. Highly recommend them... Read more
27th Feb 2019 (5 years ago)
R Clarke
The service I received from the Shirehampton Branch of Goodman & Lilley was excellent. My dealings with Adam and Teresa during the whole process of selling my house and buying my new one were second to none. I would highly recommend the service of this Estate Agent (Shirehampton Branch) to anyone.... Read more
Seller
27th Feb 2019 (5 years ago)
S Patten
Have already done a review but made a mistake and put it on the portishead branch .oops
Goodman and lilley were fantastic from beginning to end of a very stressful time.
Theresa has got to be the best and makes you feel like a friend .
She actually sold us the house 10 years ago and then in 2 weeks had it sold for us
Adam was brilliant from the pics and showing our home to the best potential and treated it as his home . This duo are amazing and would thoroughly recommend them .... Read more
Seller
25th Feb 2019 (5 years ago)
M Bennett
Absolutely superb company, Teresa is an absolute star, I would highly recommend.... Read more
25th Feb 2019 (5 years ago)
J Mccormack
Theresa and adam done us proud on our move , they sold our house in 2 weeks . Adam really showed our house off to the full potential and we couldnt have asked for any more from a estate agent . highly recommend
Julie... Read more
Seller
22nd Feb 2019 (5 years ago)
B cornelius
Very pleasant staff all round, Adam was our estate agent dealing with us during the purchase of our 1st house and was very helpful always available when we needed him.... Read more
Buyer
18th Feb 2019 (5 years ago)
A Silvestre
Everyone from the Shirehampton branch were incredible! They made the process of buying our first home virtually stress free! They were always at the end of the phone or email for all of our little non important questions without fail. Would definitely recommend!... Read more
Buyer
18th Feb 2019 (5 years ago)
J GERKEN
Throughout a long and protracted sale Teresa and her team kept us informed on regular basis. Their service was professional, courteous and efficient. We would not hesitate to recommend them to any of our friends, acquaintances and family. Both my husband and myself consider they exceeded their role of an estate agent.... Read more
Seller
13th Feb 2019 (5 years ago)
E Collins
Excellent service from Theresa and the team who went above and beyond to assist with the sale of my property... Read more
Seller
10th Feb 2019 (5 years ago)
We had a long and difficult sale lasting over 4 months. Teresa and her staff were with us all the way keeping us updated on a regular basis. We would have no hesitation awarding them a gold star.... Read more
Seller
8th Feb 2019 (5 years ago)
S Firth
Posted a review a little while ago but thought it would make sense to write a small bit about my experience with this company.
My partner and I were looking for a new flat to move in to and I had arranged a viewing but needed to get a train ride to the offices and then head to the flat from there. I’d gotten off the train and was literally on the doorstep of the company when I’d had a phone call and voicemail left saying the viewing in 5 minutes was cancelled.
Absolutely fuming at the time I walked into the offices as I was at the door already and was met with an apology but nothing they could do. I understand, things happen, but for the agent to tell me that the current tenant had let her know half an hour ago that the flat would not be available for viewing, yet she had only managed to call me 5 minutes prior to the appointment. With enough notice it would have been fine as I may have not caught the train already. Of course I left in a bit of a huff due to lack of notice. I’d taken time off work for this and I’d travelled so I was upset as I was excited to see our potential new home and be let down at such short notice.
She asked whether I wanted to arrange a viewing for another time but I was just so frustrated I wanted to leave.
Fast forward to a few days later I receive a call and another voicemail from the SAME agent saying that the viewing we had arranged for that day was unfortunately cancelled....? Immediately called her back and said that she’d obviously rang the wrong number so she could tell the actual viewer the news and the fact the current tenant/landlord keeps cancelling these viewings I’m surprised if she’ll ever rent out the place. It was gorgeous and I was sad to have let it go but I was not willing to put up with the unprofessional way I was treated.
I’ve seen the rest of the reviews and they are very positive so I understand it may have just been bad timing for me and things do happen. I was just extremely disappointed on this occasion.
I was laughed at in the office when I expressed my disappointment and I was scoffed at down the phone when she’d called my number by accident. Any other adverts they had for any other flats I ignored, regardless of how nice the flat was, I found every way I could to avoid this company to stop further disappointment.... Read more
13th Jan 2019 (6 years ago)
V Head
Super friendly team who go out of their way to help. Couldnt ask for a more engaged team to support your house sale and purchase process. Well done G&L.... Read more
Seller
2nd Jan 2019 (6 years ago)
D Packer
excellent service fees were fixed on no sale no fee basis. Theresa and her team were always on hand to answer any queries and nothing was any trouble . would highly recommend goodman and lilley... Read more
Seller
11th Dec 2018 (6 years ago)
D McBarron
Friendly and helpful service. Adam, Sophie and Theresa were a joy to deal with.... Read more
10th Dec 2018 (6 years ago)
D Round
Excellent service from start to finish... Read more
5th Oct 2018 (6 years ago)
H Bradford
Excellent staff and service, would highly recommend. Head and shoulders above the rest!... Read more
2nd Oct 2018 (6 years ago)