Amazing letting experience with Jacksons. We are Americans freshly moved to the London, and while we have rented plenty of places in the US, we had little idea of how to navigate the process in the UK (with a dog too, plus during a national lockdown). And after attempting to contact multiple properties with multiple estate agencies and getting little to no help or response (and getting quite frustrated and discouraged), we luckily found some properties under Jacksons and sent and enquiry, and was contacted back by Keeley within hours. She set up an appointment to show us 4 lovely properties; one we offered on that same day that unfortunately didn't work out, but Keeley, Nick, and everyone at Jacksons were committed to finding us the perfect flat. They set up viewings for us with other Jacksons offices and every agent we met with had the same level of helpfulness and professionalism, and sure enough, they found us the perfect place, helped us step by step through the process, and have been so gracious to help answer all our crazy questions. We are excited to call Streatham our new home and will certainly work with Jacksons again (if we need to!). Thank you to Jacksons for the help and experience!
5 weeks ago