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Avoid renting through Linley & Simpson, Headingley!<br><br>I’ve just completed a 12-month tenancy with Linley & Simpson, and the experience has been awful.<br><br>Throughout the tenancy, my flatmate and I dealt with mould, damp under the carpets, carpet moth infestations, boiler breakdowns and multiple ceiling leaks. When we reported these issues, the branch was quick to open maintenance logs but painfully slow to provide updates or resolve the underlying problems.<br><br>The worst example was being left without hot water for over a week in March. Despite explaining our circumstances, we received little more than an apology, with no meaningful offer of a temporary solution.<br><br>We also discovered extensive mould inside the wardrobes next to my bed, alongside damp beneath the carpets. Despite raising concerns, we were initially asked if we could simply wipe the mould away. A dehumidifier was eventually provided, but it felt like another temporary fix rather than addressing the root cause.<br><br>Carpet moths were another nightmare. Hundreds of eggs were found along the carpet edges, and despite two exterminator visits, the infestation returned and was still present when we moved out.<br><br>Things didn’t improve when we requested early termination of the tenancy. I had to visit the branch in person after a frustrating phone conversation about the applicable tenancy rules. We then had to dispute a £125 deposit deduction for a supposed “light clean”, despite thoroughly cleaning the property. Thankfully, a helpful manager eventually reviewed the situation and reduced the charge.<br><br>To be fair, the agent didn’t directly cause every property issue. However, their communication, handling of maintenance concerns and overall approach left a lot to be desired. We often felt they prioritised the landlord over the tenants.<br><br>They were quick to get us moved in but painfully slow when it came to resolving problems. After almost a year of frustration, I would strongly advise anyone considering renting through Linley & Simpson in Headingley to think twice.... Read more
29th Oct 2026 (4 days ago)