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Recently I have purchased a property in Featherstone, which I intend to rent out. As part of the process, I arranged to meet Matthew, a letting agent from Richard Kendall, at my property.
Matthew knew that I had arranged for Hunters estate agent to attend the property later to provide a letting quote. Due to this, Matthew offered me a discounted rate to encourage me to use Richard Kendall’s services, beating Hunters price and therefore this secured my custom with Richard Kendall.
Now that my property has tenants in, Richard Kendall has sent me their final bill. The amount I have been charged is higher than the amount that Hunters were going to charge me (I used their services 4 months prior and had the exact same service as this time).
Richard Kendal have not applied any discount, as agreed, and I have also received a shortfall of £255 still left to pay - this should not be the case because the fee was meant to be less in order to compete with Hunters fee amount. I have raised this with Richard Kendall and they are not acknowledging my response to the bill received and my query on this topic.... Read more
1st Jan 2026 (24 days ago)