5
![5/5 Stars](/images/stars/five-star-rating.svg)
Excellent service from the day I first made contact when considering different estate agents for our house sale. Initial contact was polite and efficient giving a good impression. First visit reinforced the perception of knowledgeable, professional and courteous team members. The service offered compared favourably to other agents eg the drone shots of the area and the London targeting (or at least to what other agents were able to articulate as their offer). It was an easy choice to make. Promotional materials were produced quickly to a very high standard with plenty of opportunity for us influence them. After that communication with Ben P our agent was excellent throughout. Analysis on online viewing metrics were discussed with us so we understood if the strategy was working. We gained the impression he was good at turning expressions of interest or enquiries into viewings and ensuring the viewings went well. Feedback detailed at all times. He persisted in following up viewers who'd been waiting to sell their own property which paid dividends when one of the earliest viewers made a very good offer 2 months or so later, out of the blue to us. He handled negotiations well and we got a good sale price agreed. After that communication remained excellent as he interfaced between us and the buyer (who had a lot of queries and questions helping them learn about the house) right up until completion day, keeping us and the buyer confident in the purchase process and ready for the move. Basically, really impressed with Ben and Slades from start to finish. I genuinely feel out of all the house sales and purchases I've done over the years that with this one, the estate agent really worked hard with a good professional skill set and deserved their fee.... Read more
22nd Jun 2024 (5 weeks ago)