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I would be very reluctant to place my trust in them again.
We recently made an initial offer on a property, which the estate agent described as ‘putting us up there’. In hindsight, that phrasing was quite misleading. It gave us the impression we were already the highest bidder when that was apparently not the case. Despite this, we responded positively by increasing our offer, ultimately making it the highest — the seller later then indicated that we were not ‘committed’ enough to the sale, citing our initial lower offer as the reason.
We had provided all requested information promptly, were in a very strong position (chain-free with a substantial deposit ready), and believed we had demonstrated clear commitment by raising our offer. This experience left us feeling the process was both puzzling and unfair. It is disappointing when a higher offer is ultimately turned down based on subjective justifications relating to an earlier bid, which I still find hard to believe.
When I later questioned how another offer had been accepted so quickly and how the process had moved forward without our knowledge, I raised concerns that there may have been some impropriety favouring the other party. This was met with an extremely aggressive reaction: the estate agent banged his finger repeatedly on the table in an attempt to intimidate me while raising his voice. The other agents present sat back and watched without intervening giving the impression this was ordinary behaviour within this branch and scenarios like this happen all the time here.... Read more
31st May 2026 (18 days ago)