Victoria and the team at the Frost Partnership (Langley) were very professional and on-the-ball. If ever I called and Victoria was out-of-the-office, one of the team (Emily, Alison, Steve, etc) were always able to answer my question or report back to me shortly afterwards.
A very capable Estate Agency with great staff, very capable and professional. Well done & thank you for making our sale as easy as it could be!... Read more
Seller
3rd Aug 2024 (6 mo. ago)
Y Gazmer
What a wonderful service!!!! . Amazing!!! . Fully satisfied with help and support given to us through out the process of purchase. Very importantly the manager offered me get the job as well when I came to collect the keys. Thanks a million. Hope to do more business in future.. Thank you Alison, Christine and whole Langley Frost Part Ship team.... Read more
Buyer
18th Jun 2024 (7 mo. ago)
J Leigh
Alison and Victoria were super patient and helpful. Lovely people!... Read more
31st May 2024 (8 mo. ago)
S das

I recently purchased a new house with the assistance of Frost Partnership, Langley, and I am absolutely delighted with the outstanding service I received throughout the entire process. From the very beginning, their professionalism, dedication, and attention to detail were evident, making my home-buying experience smooth and stress-free.
I would like to extend my heartfelt gratitude to Alison, who was the primary point of contact for my case. Alison's exceptional responsiveness and unwavering commitment to addressing all my queries, no matter how many times I reached out, truly set her apart. She consistently demonstrated her ability to effectively bridge the communication between myself and the builder, ensuring that all my concerns were promptly and thoroughly addressed.
Even after the purchase was finalized, Alison continued to provide remarkable support. She played a crucial role in helping me resolve significant issues such as the lack of water connectivity and a water pipe leakage that occurred once the connection was established. Her dedication to ensuring that these problems were resolved quickly and efficiently speaks volumes about her commitment to her clients' satisfaction.
Alison's tireless efforts, coupled with the overall excellence of Frost Partnership, Langley, have left me thoroughly impressed. I wholeheartedly recommend their services to anyone looking to buy or sell a property. They go above and beyond to ensure a seamless and positive experience, and I am immensely grateful for their invaluable assistance.
Thank you, Frost Partnership, Langley, and a special thank you to Alison for making my home-buying journey a truly enjoyable and successful one.... Read more
Buyer
28th May 2024 (8 mo. ago)
C Clarke
Hi Guys, I just want to say what a pleasure it was dealing with your Langley branch whist selling our home in Churchill Road .. from initial contact with Victoria, through the viewings with Stephen & Emily to the sale & contract completions with Alison.
Having not moved home for almost 25 years, we were very nervous about the process, but nothing was too much trouble for the team and my numerous, no doubt annoying constant phone calls were always dealt with swiftly & professionally.
I would highly recommend you to anyone ! Well done & thank you all x
Colin & Mandy Clarke... Read more
Seller
8th Nov 2023 (1 year ago)
A zankhana
Highly recommended ! amazing team especially Victoria and Alison who both guided us to buy our first property. they understood this especially as whenever i called i would get the names wrong :). we were very stressed and unsure of the process however both had guided us very professionally and reassured us throughout the process. highly recommended !... Read more
Buyer
30th Oct 2023 (1 year ago)
J Macintyre
We would like to thank the entire team at Frosts Langley for their exemplary service in selling our family home in Langley.
Victoria, Emily, Alison and Stephen were professional, friendly, efficient and personable.
The team were always on hand to answer any questions, and to ensure the process progressed to a smooth and swift completion.
We would have no hesitation in recommending their services to anybody who is considering moving.
Great job and thank you.
Jane & Andrea... Read more
Seller
25th Aug 2023 (1 year ago)
L Meer

We are extremely happy, seriously impressed and completely satisfied with the level of service provided by Frost Langley. We knew we had picked the right estate agents to sell our property from the first point of contact and meeting with Victoria. We instructed in August and had several viewings scheduled for September, with a sale agreed subject to contract by mid-September.
I am pleased to report that we completed our sale with the first buyer who agreed and finalised by the end of November, which was simply incredible!
Victoria is the greatest in the business, and we couldn't have asked for a better team to look after us in Victoria's Langley branch. Victoria is a seasoned professional who is always on target and always gets the work done! If you're wanting to sell your home, go no further than Frost and, in particular, Victoria as your sales agent, as she has what it takes to sell your home and, more importantly, optimise your sale to its full potential.
Also, kudos to Emily and Alison for doing an outstanding job throughout! We are so glad we chose Victoria and Frost as our agents; we can now move on to our next adventure knowing we have maximised our profits. Thank you very much to Victoria and the entire Frost Langley team for guiding us through the sales process and getting us to the finish line.... Read more
Seller
19th Aug 2023 (1 year ago)
E Ballagh
Absolutely fantastic at handling a challenging sale... Read more
Seller
27th Feb 2023 (1 year ago)
D Patel
Many thanks to the staff at Frost Partnership, Langley Particularly Alison and Victoria for their supreme professional and efficient service during the recent purchase of our property.
All the way through the process they were proactive in contacting our solicitors and seller and kept us up to date with process.
Buying property can be stressful time but we found this to be an enjoyable experience and this is completely due to the brilliant Team at Frost Partnership.
We throughly recommend them.
Divyesh and Sonal Patel... Read more
Buyer
27th Feb 2023 (1 year ago)
M packard
I am so impressed with the Frosts Langley , especially manager Victoria and Alison. Without their professionalism and knowledge, I am sure my sale would not have been possible. I would absolutely recommend anyone to use this branch of Frosts- a fantastic, friendly and professional team!... Read more
Seller
17th Oct 2022 (2 years ago)
T Roberts
Dishonest Agency, Unprofessional from the negotiator to management, Do not waste your time, Landlord & Tenants!!!... Read more
22nd Sep 2022 (2 years ago)
J Dhaliwal
A big thank you to both Victoria and Steve at Frost for providing a sterling service , which went way beyond and above my expectations . Professional , up front and honest . A country mile ahead of the competition.... Read more
24th Aug 2022 (2 years ago)
M Singh
Bunch of amazing people in the team there. You can expect prompt, professional service from them. I dealt with Steve and Alison, both were amazing there. Used their in house Mortgage advisor which saved me lot of time & hassle and did not cost me extra dime. Post sales process, Alison was in constant touch with all the parties including solicitors to ensure speedy exchange of contract and completion. Grateful to the whole team!... Read more
Buyer
22nd Aug 2022 (2 years ago)
K Lideikaite
Excellent service, I recommend 100%, big thats to Alison... Read more
22nd Aug 2022 (2 years ago)
R Calane
In regards to this estate agents, it has been the quickest and easiest experience I have had, and I am very satisfied.... Read more
5th Aug 2022 (2 years ago)
D CATALIN
Very good responses,On time and not wasting time ????????... Read more
23rd Jun 2022 (2 years ago)
V chennareddy
It took us a whole year to get the property we initially looked at , with all possible delays with my buyer dropping out twice and all through this, Frost ( Alison Perchard) was with us , guiding through the process.
Victoria helped us with looking at new properties ..
Speaking to the solicitors , making us understand the sale and purchase process .. we had a very good experience with Frost partnership and would recommend the team..... Read more
6th Jun 2022 (2 years ago)
K Puri
Communicated well. Answered my questions in good time. Responsive.... Read more
16th May 2022 (2 years ago)
A Lasisi
Thank you very much Victoria and Allison. They were very helpful in the purchase of my property.
.... Read more
Buyer
11th May 2022 (2 years ago)
V Gill
I needed a managed letting for my property and so went first to Frost who I had used to sell my own house a year earlier and I am glad that I did.
They have been very professional (specially Tina and Vanessa) throughout the process.
I got multiple offers on the first day of viewing which was a pleasant surprise.... Read more
Landlord
21st Mar 2022 (2 years ago)
P Dow
Many thanks to The Frost Partnership Estate Agents for a very outstanding full of care service especially To Tina who was extremely welcoming and professional from start to finish.... Read more
17th Mar 2022 (2 years ago)
V Shringari
help and Suport from the Miss Alison Perchard was just amazing. She was even in Covid condition ensured I get the key and continuously worked with seller to deal successful. Her support was amazing.... Read more
Buyer
14th Mar 2022 (2 years ago)
D Attfield
Excellent service received from Tina Shah. Nothing was too much trouble for her and made the whole experience of finding a property extremely easy.
Would definitely recommend the company in the future.... Read more
3rd Mar 2022 (2 years ago)
C Iragavarapu
I am pleased with the services provided by the Frost team. Tina is a star and helped arrange quick viewing of the property and make the references done fast as I wanted to move in at the earliest.
Vanessa and Colin were also helpful in showing me around the property and answering my questions regarding the agreement.
Overall, it was a good experience, and I highly recommend Frost.... Read more
Tenant
11th Feb 2022 (2 years ago)
D Faulkner
Frost were brilliant. Victoria sold my flat in a matter of days, and even managed to push the buyer to a higher offer. Victoria also kept in touch throughout and was a pleasure to work with. Alison was fantastic too - throughout the conveyancing process she diligently kept in touch with both me, my solicitor and the buyer’s solicitor. I couldn’t be happier - thank you!... Read more
Seller
10th Feb 2022 (2 years ago)
S Ravi
I'd like to thank the team at Frost partnership agent at langley for being fab letting agents! It isn't often that as a tenant feel genuinely looked after and cared for by your letting agency, but I have always received a speedy response to questions and everyone has been so friendly specially a young lady call Tina . I can highly recommend renting with frost partnership in langley to anyone.... Read more
Tenant
10th Feb 2022 (2 years ago)
K gulati
Buying via frost was easy and Alison was great helping even after completion too whereas other agency don't care once sold... Read more
Buyer
9th Feb 2022 (2 years ago)
M Gawrylow
The whole process of viewing and than renting went very smooth. Fro. The viewing to key collection ot took only a week!!!! Very professional team!! Responsive on every email or phone call. Special mention of Tina- very friendly, patient and professional at the same time.
Highly recommended!!!!!... Read more
Tenant
10th Jan 2022 (3 years ago)
G Richards
Alison at Frost Langley was an absolute star.... Read more
5th Nov 2021 (3 years ago)
P summers
I hadn't used the Frost Partnership previously on a sale, or let, of any of our properties - but was encouraged by the fact the the Langley office seemed to be very visible in the area, with for sale boards and good on line marketing/information.
Having recently refurbished a two bedroom flat, marketing details were prepared quickly, and accurately and two viable offers were made soon via Steve soon after the listing, and showing the apartment.
We progressed with one offer, Alison doing an excellent job through process of keeping both me, and my Solicitor informed of where were were in the process.
We completed with limited hassle.
I am happy to recommend both the Langley office and (especially) Alison for her proactive two way communication..
Paul... Read more
Seller
5th Oct 2021 (3 years ago)
S Shankar
Frost Partnership at Langley was very helpful for us in moving home etc. Handled our queries well and as best as they could. Overall nice and pleasant experience. Alison was very supportive overall.... Read more
17th Sep 2021 (3 years ago)
H E
I needed to move to Langley within 8 days, and Frost facilitated everything in such an efficient manner, and responded to my initial inquiry about the property immediately - especially Nick Holloway, who was on top of everything and patient with all my questions and generally a great person to liaise with regarding the property, and took time to explain things to me since I’m a first time renter. Highly recommend their services... Read more
Tenant
8th Jul 2021 (3 years ago)
V Singh
Vanessa from letting team is very professional. Vanessa has managed whole tenancy process seamlessly and shown outstanding customer service skills.... Read more
Landlord
2nd Jul 2021 (3 years ago)
P Singh
I am so pleased to review Frost Partnership. From the first meeting with Vanessa regarding letting my property, she was very professional and was able to provide me with all the information I required. She was extremely friendly and was able to answer all my questions. Following on from the meeting, we exchanged a number of emails and phone calls, extremely efficient in responding and dealing with any issues. Cannot fault Vanessa, provided me with the best service. Absolute star!... Read more
Landlord
26th May 2021 (3 years ago)
C Jack
We went through many estate agents to get our property sold, with frost EVERY single person that came to view put an offer in. Good service, helpful and easy to get hold of. I mostly dealt with Alison for the sale and she was patient and always happy to help. trail, error and timing with estate agents however, I recommend their service as they got the job done!!
FINALLY after a few years of trying to move I will never forget the help and support they gave. I recommend their service 100%.... Read more
Seller
29th Jan 2021 (4 years ago)
A green
Had a difficult and long sale of my property, David and Alison at Frost Estate agent, we’re there for me throughout this and helped immensely, very pleased with them.... Read more
Seller
18th Jan 2021 (4 years ago)
S G
I recently purchased a property through Frost Partnership, Langley. I had a single point of contact, Alison Perchard, for the end-to-end process and I cannot thank enough for her help. Alison is quite friendly, compassionate (understands the issues from the buyer’s perspective as well), prompt in responses and extremely professional. Although it was a difficult period, the purchase completed well and overall it was a good experience dealing with Frost Partnership. Keep up the great work!... Read more
Buyer
11th Jan 2021 (4 years ago)
M iqbal
I am really pleased with the service I received from the letting department of Frost partners especially Nick was great , great service and great attitude, thanks... Read more
Landlord
2nd Dec 2020 (4 years ago)
R Craine

I moved into my flat in Langley in June 2020, managed by Frost Partnership. It was the first flat I viewed and I immediately knew it was what I wanted – fully furnished and nice, quiet neighbourhood. From the get go, Colin and his colleague Nick couldn’t have been more helpful. Despite lockdown measures only just beginning to ease, they handled everything swiftly and professionally from liaising with the landlady, sorting out references (completed within 48 hours) and finalising of the contract.
Since I moved in, I’ve been mainly dealing with Rochelle at Frost over any maintenance issues. There have been a small number, nothing dramatic, just wear and tear of certain items. Rochelle has been equally friendly and professional, quick to speak with the landlady, and then arranging the work to be carried out as quickly as possible, despite various lockdown measures and other unexpected delays.
I’m very happy with my flat, and it’s an additional comfort factor that if any problems do come up , Rochelle will deal with everything quickly, efficiently and with courtesy.
I would recommend Frost Partnership if you’re looking for property in the Langley area.... Read more
Tenant
21st Nov 2020 (4 years ago)
K Lev
We chose Frost to sell our house, above three other estate agents we had selected, because they were first to respond and after meeting with David we felt his valuation was realistic and achievable. We liked his honest, helpful and direct approach. Due to Covid we had to do the viewings ourselves but once we received an acceptable offer, the service we received from David and Allison was second to none. Allison was extremely efficient and a pleasure to liaise with, always cheery and friendly. Definitely recommend Frost Partnership Langley... Read more
Seller
11th Nov 2020 (4 years ago)
L kershaw
Fantastic estate agents. So professional. Easy to contact. Always someone to speak to. Helpful. Always has time for questions.
David has been wonderful. Making things run so smooth in a sometimes stressful time. Would highly recommend David at frost partners langley. And a big thankyou to alison who also is very professional. Great job. Sold our house within a week. Dont delay give them a call. Mrs L Kershaw slough.... Read more
Seller
4th Nov 2020 (4 years ago)
J Castle
Dealt with their lettings side of the business. Nick Holloway in pituitary, showed us a few properties and was extremely helpful, professional and proactive (a really nice guy in general). We were extremely happy with Frosts and feel they are very professional, helpful and had our best interests at heart. Thanks again Frosts & Nick ????????... Read more
2nd Nov 2020 (4 years ago)
M Leishman
I would like to take this opportunity to say "Big Thank You" to everyone at Frost Parthership in Langley branch for all their outstanding level or service and professionalism selling my property. Despite this lengthy sale , Alison has shown an exceptional effort , honesty and patience , always responded to enquiries promptly and efficiently. She worked tirelessly alleviating the stresses when loosing the first buyer. She is one of the very few that cares , nothing is too much trouble.
David found both buyers for me demonstrating excellent negotiating skills and invaluable knowledge of property market.
Wishing you all the best x... Read more
Seller
3rd Oct 2020 (4 years ago)
R Khosla
Excellent service from Colin White very professional and knowledgeable. A pleasure dealing with you - Thank you!... Read more
21st Sep 2020 (4 years ago)
P Harris
Having needed to move quickly after lockdown, I was delighted with the experience the Frost team provided. It was a very stressful time that had so much potential to go wrong. The great team at Frost helped me navigate the transition effortlessly.
Thanks so so much!... Read more
17th Aug 2020 (4 years ago)
L Stone
Having rented several properties over the last 10 years I have to say The Frost Partnership, particularly Nick and Colin were fantastic and definitely a much better experience than I have had previously. Completely transparent, extremely knowledgeable, professional, honest and took the time to find out what I needed. They looked after us from start to finish, nothing was too much trouble and I commend them for this. I would absolutely recommend them to anyone. A pair of stars!!!!... Read more
Tenant
14th Aug 2020 (4 years ago)
S Cheesecake
Trust these estate agents, as they are incredible!! Every time I called the team someone was always willing to help me.
Just want to acknowledge a diligent lady called Vanessa. I spoke to her about viewing a property as I was in a difficult situation; I was facing homelessness and eviction with a young child. Vanessa told me that she would help me, and within minutes of our phone call she had sent me a viewing. I viewed it, loved it and Vanessa supported me each and every step of the way by keeping me updated in the morning or evenings, even working from home! Due to Vanessa's help I am in a property I love, and my son lives close to his father, his family, and his nursery. We are thrilled with this property! I think every estate agent should aim to be like Vanessa. It was important for us to stay local and she will never know to the extent, how significant she was because she didn't just find us a home, she helped us shape our future.... Read more
Tenant
6th Apr 2020 (4 years ago)
P Draw
All the staff at Langley worked really hard to find a buyer for us and we trusted them to show viewers around our house in our absence. Always polite,helpful and respectful. We never had any trouble contacting them and always answered our queries. Would recommend.... Read more
Seller
16th Jan 2020 (5 years ago)
S Gadday
I have used the Frost Partnership for many years as a tenant. I then purchased my property from them. Lucky the property had an annex which i have been renting to help pay the mortage.
However, recently, the council said that i did not have planning permission to use the annex for residental. The help and support of the Frost Partnership real;y made a difference. Thank you.... Read more
Landlord
10th Jan 2020 (5 years ago)
K Ellwood
The service provided by Frost Langley has been excellent. As we are new landlords I have had a lot of questions along the way and our lettings negotiator always answered them quickly and efficiently. Thanks to her we also got the asking price for the rent we wanted as well.
I would highly recommended Frost Langley to anyone that asked and will certainly be using their services in the future.... Read more
Landlord
3rd Oct 2019 (5 years ago)
I Cook
We have used Frost in both the sale and purchase of our homes in Langley for the last 20 years. An excellent service and straight forward approach which goes a long way alleviating the stresses associated with moving home.
The last move was an especially "bumpy ride" but Alison, Steve and Ben took all of it in their stride and helped us through. Thanks to the team.
You really can't go wrong with using Frost to sell or buy your home.... Read more
Seller
18th Sep 2019 (5 years ago)
N Haeussinger
Had an appointment to view a property at 7:15.I've even received confirmation via email (keeping in mind that I've had to call them twice as they said it's all booked in but I've t received the postcode via email or text message) we drove to the property and no one has shown up. We actually waited 20 min before i called the office number. After some time a lady answered and asked for details such as name and mobile number and advised that she will call the person who was supposed to meet us. I still haven't received a call back and actually waisted half an hour and petrol. Extremely UNPROFESSIONAL and just shows how much they care for customers. I will definitely look for other agencies as I am sure if an appointment is given they at least will be there and don't waste my time.... Read more
20th Jun 2019 (5 years ago)
R Hotton
Had an excellent experience with Frost. Vanessa D'Souza found the perfect rental property for our family and was extremely helpful throughout the process. Very professional and made everything run smoothly.... Read more
Tenant
17th May 2019 (5 years ago)
T Q
Great team and always happy to help. Kept things moving well on my sale. Thank you Alison, Steve and Ben.... Read more
Seller
1st Mar 2019 (5 years ago)
A LcH
I’ve had a very good experience so far with Frost and in particular Colin White who knows the market extremely well and gives very good advice/guidance.
Things to date have been pretty straight forward, Something I value hugely, knowing that things are simply being taken care of.... Read more
4th Jan 2019 (6 years ago)
M Markiewicz
We are with Frost for over 10 years. Colin White is an agent that we could always rely on - very professional and extremely helpful at all time throughout our tenancy.
I would highly recommend him for providing an outstanding level of service.... Read more
Tenant
17th Dec 2018 (6 years ago)
B (Bill)

Excellent. I have used a few other agents and to be honest, when I first met this agents representative 18+ months ago, I thought these would be the most unlikely agents to find us tenants and I had already advertised with 3 agents whom I thought were too good. So with that belief I also let Frost advertise our property and to my surprise all the other agents failed and Sinead from the Frost Partnership in Langely found us tenants within 7 days, for 6 month tenancy and she negotiated for us to be paid up front for the whole tenancy period. That tenancy finished in December 2018 and Sinead again found within us new tenants within 7 days of advertising again. I have just done the check-in yesterday.
I would recommend this company for firstly, their professionalism and thoroughness with the checks, 2ndly the updates as things progress and last but not least, the quality of the tenants they have found me twice. I also request Frost Partnership to look after Sinead, she is an asset, a brilliant lettings agent and she must be retained at any cost.... Read more
Landlord
16th Dec 2018 (6 years ago)
M Zajac
We are with Colin / Frost last 11 years.Very reliable and helpful person. All issue resolved asap without any problem.... Read more
Landlord
14th Dec 2018 (6 years ago)
A White
I have always found Frosts to be honest, straight up and they are one of the very few that care. Thanks and i will keep and continue to use you uys... Read more
14th Dec 2018 (6 years ago)
M Adan
Very truthful estate agent. I was extremely happy and satisfied the service provided to us by Sinead McMahon - a very reliable and helpful agent and she deserves a recognition. Highly recommending to anyone looking to rent a property.... Read more
Tenant
13th Dec 2018 (6 years ago)
M Corrigan
Excellent work done... Read more
2nd Oct 2018 (6 years ago)
D donna
Sold my house with these guys at the beginning of the year. the service was swift and very quick! thumbs up from me... Read more
Seller
12th Oct 2017 (7 years ago)
M (Mac)

Got a call from Jeremy Fisher today who disappointed me even further, not to my surprise though.
I had a feeling he would back Pooja and so he did.
He apologised for the experience I had.
Unfortunately the apology would not compensate the financial loss we incurred or the stress and anxiety this whole ordeal caused us.
He apologised that Pooja lied but also backed her up saying that she was scared, hence lied.
I pointed out and asked why Frost has double standards?
As they did not take the property off the market when our deposit was taken but as soon as we were told that the property is no longer available it clearly showed the property being no longer available.
He did not have an answer to this and instead said he wasn't aware that this happened and would get back to me on this.
He kept blowing Pooja's trumpet despite her lies and double standards!
He also said I know Pooja lied.
I'm not hiding the fact Pooja lied but I still trust her.
To top things up he said to me,
" you also lied as the landlord told me that you asked him to cut out the agents ".
This unprofessional statement of his completely frustrated me.
I said how can you take one persons word against the other?
You are calling me a liar based on what the landlord has supposedly told you?
He started stuttering and deviating form the subject.
I repeatedly asked him as to how on earth could he call me a liar based on what the landlord had told him.
He would not accept that he called me a liar but instead said that's not what he said.
This whole department is a complete bunch of unprofessional losers!
I warn you all out there to stay away from these utterly unprofessional cowboys. Oh and cow girl ????... Read more
11th Oct 2017 (7 years ago)