Amazing service from Sinton Andrews throughout the sale and purchase of our properties! Extremely professional, we were in great hands from the word go. Can't recommend them enough. Thank you Adam and team for an outstanding result. S & I Thompson, Ealing.
I I Ealing
Turn up late to viewings on more than one occasion...
Have used Churchills for circa 10 years for both sales and rental properties. Enjoy a friendly and professional service that goes the extra mile and allows peace of mind. Highly recommended.
Initially friendly and helpful but once youve signed the paper work you can forget any kind of decent customer service.
Customer service is a joke
Telephone manner (If you can get hold of them) is disgraceful especially when they call you.
Management and communication between staff is near non exhistant.
The customer is not number one in this amature run branch of Churchills i hope the other branches are not like this.
If i could give them one less star i would.
These guys did their best to ensure we could rent the place we liked and we found them to be honest and reliable. Compared to some other agents they are much easier to work with. They tried hard to make things work for us and we have been very happy in our new home.
Yesterday I got in touch with this agent to arrange a viewing in a property in Ealing, W5. viewing was with Rebecca McCarthy. I run into the rush hour Hanger Lane traffic and was delayed a few minutes, I attempted calling the offices to notify of the situation after several attempts to an number that was on VM. Finally I got through to them 10 minutes before I arrived for my 6pm appointment.
I was caught up in at least 1 hour traffic to do this viewing.
Rebecca McCarthy a supposed lettings negotiator has left the property without notifying me that she was leaving after I had contacted her office of my delay. I had wasted 1 hour in traffic to turn up to this viewing and the agent had just disappeared!
zero effort by this agent and zero communication!
a time waster at best and that property was empty, such a big effort from the agent and If I was the landlord of 8 Westbury Road, W5 I should look to instruct an agent that bothers at least and not one that disappears from viewings!
Rebecca is great, very passionate and patient. I will definitely recommend Foxton because of her
Unbelievable experience. They promise us a clean property but they gave us a flat totally infested by cockroaches, in a very bad conditions, unfit for human living. Even in the inventory check there is a pic with a cockroaches. They decline every responsability and when I said that based on the contract the property had to be perfectly clean (professional cleaning) and fit for live they answered me that I could let the flat in the same condition at the end of the contract.
Using Winkworth was a really good experience...I would highly recommend. Our agent Anton was superb, efficient and knew my family’s requirements straight away.. Anton found my family a wonderful home in relevantly short amount of time which was perfect for us!
Thank you Anton & Winkworth.
Arranged to meet someone from this Estate Agents and not only did they not show up but didn't contact me afterwards despite me calling to rearrange and sending several emails. If you want to avoid wasting your time then don't have anything to do with Winkworth, Kensal Rise branch...
A huge THANK YOU to Foxtons Wembley for helping us finally buy a home!! This would not have been possible without the sheer determination, enthusiasm and professionalism of perhaps the best estate agent we have met over our ten years of renting and two years of trying to purchase our first property in London - CARLOS TORRES. He was so committed and had such superb negotiating skills that he worked from his Wembley office to seal a deal for us in Harrow!!
Made an enquiry and specified my budget and requested no time wasting. Before arriving for the viewing, I requested photos and prices of the property. I was then taken to viewings with properties which were way above my budget and I was subsequently insulted that I could not make a higher offer. I was informed that a higher offer had been made but the property is still on their website. I was also taken to a property which I had already viewed before and was told that the price was £1250 when in fact it was listed for £1150. Appalled by their level of desperation. Will make a formal complaint to the regulatory body as taking advantage of ordinary people is part of their daily routine. Their staff are not just rude but also skillful in making up information to their advantage. They will most likely reply denying everything.