Had lots of dealings with these guys. And they are genuine, honest and reliable. I would not hesitate to recommend.
Busy not doing anything, especially when paying them to manage your property, not even capable of arranging access to your own house, always collecting rent or returning calls after leaving a messages with the office
I’ve had the pleasure of using them in the past absolute professionals whom offer an impeccable service without compromise
Called them recently to arrange a viewing of an apartment which - according to them - was still free. I left them my details and number. They told me that they will get back to me in just a moment, because they have to speak to the tenants first. Fine!
The truth is: they never got back to me! I find this extremely respect-less and arrogant!
Ellis & Co have managed our property for 3 years and we have been extremely happy with their service. They are really efficient, friendly and helpful. They have found us new tenants quickly and without hassle.
If I can give less than 1 star, it is a completely joke, Ravi showed me pictures on his computer and then he send me to a completely different location house that does not match my criteria. FOXTONS are really much way better. I think Ellis’ staff needs some trainings to turn professionals like Foxtons.
We just completed the process of finding the new flat via Foxtons. Saijal Parmar from Harrow team was excellent throughout the process - from ferrying us around for viewings through to completion - always keeping us informed abut what was going on. He was very helpful in arranged the viewing in late evening to accommodate after office hours visits.
Well, I won't rent the apartment from foxtons anymore.
We reach an agreement before we sign the contract, it would be a 8 month contract, however we get a contract that says at least 10 months, that's really really disgusting!!
And when we moved out from the property and handed over our keys, they asked us to find out where the keys are! Are u kidding me? It is your responsibility to keep the keys well after we hand over it, it is unbelievable to receive an email that they ask us to find out the keys!!!
Finally, this staff who has no sense of responsibility named Avraj Chaggar, plz avoid this person to be your property manager!!
Found Diana to be very systematic and she understands the clients requirements and advises them with the best available options, in my case she was prompt on her commitments, timing and providing adequate information's which i was looking for in a rental agency.
Made an enquiry and specified my budget and requested no time wasting. Before arriving for the viewing, I requested photos and prices of the property. I was then taken to viewings with properties which were way above my budget and I was subsequently insulted that I could not make a higher offer. I was informed that a higher offer had been made but the property is still on their website. I was also taken to a property which I had already viewed before and was told that the price was £1250 when in fact it was listed for £1150. Appalled by their level of desperation. Will make a formal complaint to the regulatory body as taking advantage of ordinary people is part of their daily routine. Their staff are not just rude but also skillful in making up information to their advantage. They will most likely reply denying everything.