Round & Jackson came highly recommended to us by a couple of friends and family members so our expectations were set reasonably high from the offset! Even so, we were completely blown away by the high standard of service, support and advice we received throughout the process of selling our home.
The current system for buying & selling homes in the UK is out dated and simply put it increases the stress and worry for sellers and buyers alike. Round & Jackson are a local, independent team who really understand this, they are passionate and dedicated to provide support throughout the process and actively strive to reduce stress and worries.
Putting our property on the market was sleek, we were invited to input and were given constructive advice on every aspect. When receiving our draft details, we were delighted to see that the marketing not only gave an accurate representation of our property but also, they were written and presented uniquely to our property. Viewings were carried out with the upmost professionalism with the whole team committed to ensure that potential buyers could view at their convenience with timely feedback sought after every viewing.
We have sold our property at a time when the property market is incredibly busy, however Round & Jackson were still able to ensure that the sale went through as timely as possible, having a clear handle at all times on exactly what stage in the process we were at and that we were kept updated. No query or question was ever too much trouble for them to answer and they were incredibly approachable and proactive in ensuring that the process was as straightforward as it could be for both us and the buyers of our property.
On their website, Round & Jackson introduce themselves as offering a “modern approach with honest and traditional values and we aim to provide the highest level of service to sellers and buyers” our experience is that they absolutely achieve this and more. When you have been through the selling process you completely understand the importance of this, without doubt we would return to Round & Jackson in the future. Your experience as a seller gives good insight into the conduct and ethics of an Estate Agent and if buying, unquestionably a property marketed by Round & Jackson would give us complete confidence as a buyer.
At the start of the process, it is easy to underestimate the importance and value of using an excellent agent. There is so much to say about this amazing team, so many small and big things that they do to proactively support the process, their expertise and professionalism are exceptional and we would highly recommend anyone selling or buying to contact Round & Jackson
18th Jun 2021 (1 year ago)