After my usual agent unfortunately let me down with staffing problems I contacted an agent I’ve had dealings with before only to be told the market is slow, tenants are scarce and they couldn’t visit the property for over a week to carry out initial inspection. I needed a new agent to take care of my portfolio of Aylesbury properties. I contacted Sophie and Nicole. I was away at the time but they collected the keys from my old agent and inspected same day. It was on Rightmove straight away and around 10 viewings took place within a week. A suitable tenant was found and has now moved in. Thanks Sophie and Nicole. Energetic, proactive, caring, attentive, diligent, positive and reliable. I’ll be using you guys for the rest of the portfolio from now on. Having experienced dealings with 6 letting agents in the town to date, no other firm comes close to the service provided by Brown and Merry.
Very disappointing to say the least. Arrived at a viewing yesterday. No Agent arrived. called the office this morning and was advised the agent would call me back. No phone call. Called the office again to be advised the agent was unable to get hold of the current occupier so didn't attend the viewing. Oh silly me to expect a phone call or an email. Booking was made the Saturday before for Tuesday evening viewing. My fault apparently as they didn't sent a confirmation text. Is this how new clients are treated? well i certainly won't be dealing with them again.
I have used Ella Homes in the past to both purchase and sell houses and because of the previous positive experiences I returned to them when my mother had to sell her cottage and move into sheltered accommodation. Yet again, I was not disappointed with the service I received which was delivered in a most professional manner. by everyone I had contact with. The cottage was marketed at a realistic price and a sale was achieved within a week and completion took place just over two months later. Thank you Ella for all your hard work and support in achieving a satisfactory sale.
Buckingham branch are absolutely brilliant. They were not only totally professional in every way but also very sympathetic to a difficult sale due to divorce. Cannot recommend them highly enough. Paul, James and Mary in particular were so good and understanding and Paul’s negotiation skills are second to none. Thanks to all the team.
Number 1 Estate Agents in my opinion! I really couldn't recommend them enough. They go above and beyond and really care about there clients.
98A Watling Street East,Towcester,Northamptonshire
We recently purchased a property in the Towcester area, which Howkins and Harrison were marketing. The marketing materials and information we received were far superior to others we received for other houses we were looking at. Karen and Martin have been a pleasure to deal with throughout. They were always extremely profession and approachable and always dealt with our queries in a very detailed and courteous manner. We really can’t recommend them highly enough.
Dealt with Karen at the Towcester office. She was incredibly rude, obnoxious and gave a very poor service. We presented an offer on one of their properties, we heard nothing from her for over a week!! Chased her 3 times and eventually reached her, explained our frustrations and she was very belittling. We didn't mind if our offer wasn't accepted but at least come back to us with an update / chance to counter offer?! She was incredibly rude, speaking over me, didn't listen to anything we told her. Had to repeat our 'current situation' at least 5 times !! Would not recommend using this agency, would not trust Karen to sell your property, she lacked negotiation skills and interest ! Overall, poor communication and rude conduct.
Me and my friend have had an amazing service with Claudia from leaders. Being first time tenants Claudia put us at ease and helped anyway she could due to having a few issues on the way with referencing. We are now very excited to be in our first home
I don't know how it's possible that estate agents like Faulkner are allowed to get away with such selfish, money-grabbing tactics. It's daylight robbery at its worst. We had to fight tooth and nail to get a fair amount of our deposit back, and after we contested they added more charges, and this happened twice! It felt like they were trying to bully us into backing down. Then there are extortionate admin fees and patronising inspections that make you feel like a child. Please don't make the same mistake I did - take your hard-earned money somewhere else!!!