Tim, Tom and Olly were all brilliant. Emails and phone enquiries dealt with promptly. A very smooth and pleasant experience.
Will spam you relentlessly with their "Newspaper" through your door. They will continue to do this no matter how many times you ask them to stop. I can only imagine this level of customer care extends to everything else they do. I wouldn't sell my house with them if it was on fire.
I found Ella to provide a very professional service. Mark and his team understood my needs very quickly and helped get my house on the market with lots of interest from prospective buyers. I also used Ella to look at several houses and once again they excelled giving me full confidence. I wouldn’t hesitate in recommending their services.
Lack of communication from staff, any maintenance that needs doing takes forever. Useless and only 4 months into a tenancy!
I have used Ella Homes in the past to both purchase and sell houses and because of the previous positive experiences I returned to them when my mother had to sell her cottage and move into sheltered accommodation. Yet again, I was not disappointed with the service I received which was delivered in a most professional manner. by everyone I had contact with. The cottage was marketed at a realistic price and a sale was achieved within a week and completion took place just over two months later. Thank you Ella for all your hard work and support in achieving a satisfactory sale.
We are really pleased with service Michael Anthony gave us. They have been professional and knowledgeable yet friendly and personable.
We were regularly updated on the sale of our property and the whole process went as smoothly as possible.
Would definitely recommend Michael Anthony to anyone looking for an estate agents. You will be in good hands!
Waiting on Lucy to address a problem reported. They are unreliable at returning calls and messages despite chasing on numerous occasions
Having read the reviews for Leaders and knowing they have a wide coverage of my area, I chose them to market my home for rent. Collette came out and was confident she could find the right tenants and, indeed, she certainly did in a very short space of time. The inventory is the best I have ever seen and covered every inch of the property and included meter readings and all the usual details that are important in letting. The office staff are extremely helpful and friendly and I cannot fault any aspect of the process. Thank you Leaders!
I’ve never seen swindlers so shoddily disguised as estate agents in all the years I’ve been renting.The only thing missing from these guys is a pencil moustache and a cat to stroke. Get ready for the fight of your life if you want your deposit back. They will contest everything from scratches that require Hubble to actually spot to marks on your oven hob because you dared use it! Spot on a curtain? £50. Microscopic scratch on a radiator? £50. Dirt on the window? £50. Speck of dust on the floor? Boom! £50. I tried hunting for the pixels that showed the marks in the photos they sent as evidence but most of the time it turned out to be dirt on my actual computer screen that I was seeing! Please read the online reviews about these guys before you consider renting from them. I wish I had. We’re not the only ones with a similar experience.