I gave them one star. However if I could I would give them ZERO!
This agency was an utter nightmare to deal with.
Approach = VERY ANTAGONISTIC. This people don't mediate between landlord and tenant. They antagonise each other.
Client Treatment = Incredibly rude, unnecessarily and excessively corporate, I mean PLEASE, you are dealing with home landlords and tenants in BURGESS HILL not with business rentals in central London!!
Constant inspections in which problems were always raised and never done anything about it and as a result of their incompetency and antagonism we were given an eviction letter on Christmas Evening in 2014.
I had the worst experience in my life with this people AVOID THEM as a landlord or tenant.
Since that nightmare we moved to another letting agency and the difference has been incredible! Polite people, GOOD MEDIATORS and always presenting solutions to potential problems instead of highlighting them like PSP does.
My recommendation is to find another letting agency in Burgess Hill or Haywards Heath area and go with them.
1603 days ago