Absolute shambles of an Agent. We have been left waiting for 4 Months to get a simple lease completed on a small commercial office. We chased them all the time for progress and reiterated over and over that come May, we would need to be in or we would have to terminate our interest. We then were forced to extend that to June and now that is still open ended!! At the last minute (ON THE DAY OF POSSIBLE COMPLETION), I attended my Lawers office to sign the lease and it was then announced that they had revoked a paragraph which outlined their agreed and legal obligation to make some minor repairs within 60 days of completion. They would not re-enter this clause even though these small works had been agreed at the point of issuing HOT's back in February which made us feel like there was something sinister going on. We have now pulled out of the deal, paid their termination fee and although we are over £2600 out of pocket in costs, we are extremely relieved that we do not have to have Holroyd Miller in our lives for the next number of years. These are absolutely shocking to deal with and I would urge any reader to look at other agents if looking to advertise a property OR if someone wants to pursue a commercial property, I would URGE you to include a deadline in any HOTs as they are simply useless!
Our house was up for sale through Whitegates and Beth was brilliant right from arranging viewing till the last stage of completion.Beth you are an absolute star and an asset to Whitegates Dewsbury.Keep up the good work lovely-Mrs.Nag xx
The staff are rude, obnoxious and condescending. Avoid at all costs. They're quick enough to take your application fees and are useless from that point onward, typical agency.
Very good level of service throughout the process. Charley was a fantastic help especially with the house viewings and I felt had a great understanding of the people that viewed our home. Joe was also a great help, finding us a mortgage which suited our circumstances and pocket. All in all felt the process was well handled.
I found the teams communication skills excellent at keeping me updated. I only experienced a first class service.
Got my house with them last year, can't fault them. Will be looking at their houses for next year
Unprofessional and uncaring company, avoid booking any viewings with Adams Estates! We have been in touch with many agents in the area and have found none to be as unorganised, unproffesional and uncaring.
This agent is very hard working, proactive and clearly champions customer service! Recommended.
This company are worth 1 star they don’t get back to you when you leave messages on there answering machine they cancell appointments so how they sell house I don’t no will be posting this message every we’re