Absolutely fantastic estate agents. The appraisal was made by Rebekah who was very professional friendly and enthusiastic about selling our property. They showed all of our viewers around our property which was so convenient and meant we could work and carry on in our leisure. I was provided with email feedback on a daily basis which was very efficient and helpful. My calls were always answered and I was always called back and spoken to in a friendly manner. Very nice people. I also spoke to Amanda and Debbie who were very helpful and guided me through the process. It was always a pleasure to speak to them. I never felt that I was an inconvenience. They were enthusiastic for the sale and they did what they said. To top all this off they were the most reasonably priced agents in terms of selling. Wouldn't hesistate to recommend them. Made it a pleasure and would definitely use them again.
After making sure everywhere was nice and tidy for the arranged 9am appointment, to ring the office at 9.30am to find out why they hadn't arrived yet only to be told the lady was in a meeting she had forgotten about and they'd have to rearrange! They didn't even have the courtesy to pick up the telephone to explain this!
Krystle our Mortgage Adviser is absolutely fantastic, went above and beyond looking after us with the purchase of our first home. nothing was too much trouble and she explained and guided us through every step of the process perfectly. Will definitely be using Krystle again when it comes to renewing. Highly recommend!!!!!
SUCH A BAD EXPERIANCE AT REEDS RAINS GLOSSOP TOTALLY UNPROFESSIONAL TOOK TWO WEEKS OF MITHERING JUST TO VIEW ONE PROPERTY, WE RANG ON SEVERAL OCCASIONS TO SEE IF LANLORD COULD TIDY PROPERTY UP NO ANWSER, THEN SAID NO ONE ELES IS INTERESTED SO FILLED FORMS OUT SAID THEY WOULD RING ME BACK NEVER DID, AND GIVE THE PROPERTY TO SOMEBODY ELSE DISGUSTED WITH THE WOMEN THAT DEALT WITH ALL THIS COULD IF DONE BETTER MYSELF POOR MANGER!!!
I've been using JF for over ten years now for both sales and rental. They are always helpful and provide a great service. Really can't recommend enough. Thanks again
This is surely the worst estate agency we have ever dealt with. We were renting a house with them and during these six months we experienced nothing than negative attitude and absolute ignorance of any issues we have raised. To have done the necessary repairs on the leaking roof we had to contact the environmental officer for the High Peak first, to force the agency to do something about this. The agency is expensive and charges for absolutely everything, including a reference for your new estate agency! Avoid, or you will regret!
I want to thank Adam and Jade at your Glossop Office, who have guided me through the sale of the above property they have been friendly ,attentive and very helpful . The whole business from start to finish has been stress free and straight forward ,largely due to their care and sensitive manner .I would recommend their services to anybody who was buying or selling a property . Thank you both of you ,it have been my pleasure to meet and know you .
A fantastic company to deal with. Moving in to our new apartment was efficient, easy and took no time at all. Would highly recommend to anyone in Glossop and it's surrounding areas.
Beware buying any property from these people, we had an offer accepted on a property, went ahead with mortgage and paid over £300 for a homebuyers report only to be told that we had been gazumped and found out that they knew the DAY BEFORE but failed to tell us! It was in that time that we had paid for report and also another £21 to have our documents certified! So, all in all £321 down thanks to these incompetent people. All this made even worse by the fact that we spoke to them in the morning of the day we found out and they didn't mention a THING!!! They just acted like it was all still absolutely fine. They obviously think it is acceptable to keep information like this to themselves for 24 hours whilst people like us are parting with HARD EARNED cash.