During the course of my life, I've bought and sold a number of houses and I have to say that Stepping Stones are probably the best agent I've used, ever. Their professionalism is without doubt, their tenacity astonishing and particularly at the end of the sale towards exchange they were "on it" chasing solicitors and other agents to get the job done and finished. The whole team played a major part, never once did I feel we were being pushed onto someone else and special thanks to Debra, whose persistence to get the exchange done and dusted was quite astonishing. Thank you guys - you were all quite exceptional and displayed superb team playing skills. I would have not a moment's hesitation in highly recommending you.
After making sure everywhere was nice and tidy for the arranged 9am appointment, to ring the office at 9.30am to find out why they hadn't arrived yet only to be told the lady was in a meeting she had forgotten about and they'd have to rearrange! They didn't even have the courtesy to pick up the telephone to explain this!
As a tenant I see Chris every few months. On every occasion he's always very professional, understanding and friendly. He offers good advice and always listens. I have never been made to feel a nuisance if I have to alter an appointment. Would highly recommend Reeds Rains, Glossop to any of my friends who may need the services of an estate agent whether it be as a selling agent or to manage a property for them.
SUCH A BAD EXPERIANCE AT REEDS RAINS GLOSSOP TOTALLY UNPROFESSIONAL TOOK TWO WEEKS OF MITHERING JUST TO VIEW ONE PROPERTY, WE RANG ON SEVERAL OCCASIONS TO SEE IF LANLORD COULD TIDY PROPERTY UP NO ANWSER, THEN SAID NO ONE ELES IS INTERESTED SO FILLED FORMS OUT SAID THEY WOULD RING ME BACK NEVER DID, AND GIVE THE PROPERTY TO SOMEBODY ELSE DISGUSTED WITH THE WOMEN THAT DEALT WITH ALL THIS COULD IF DONE BETTER MYSELF POOR MANGER!!!
I've been using JF for over ten years now for both sales and rental. They are always helpful and provide a great service. Really can't recommend enough. Thanks again
This is surely the worst estate agency we have ever dealt with. We were renting a house with them and during these six months we experienced nothing than negative attitude and absolute ignorance of any issues we have raised. To have done the necessary repairs on the leaking roof we had to contact the environmental officer for the High Peak first, to force the agency to do something about this. The agency is expensive and charges for absolutely everything, including a reference for your new estate agency! Avoid, or you will regret!
Ryder & Dutton were amazing from start to finish. So professional and gave us great advice throughout the whole sale process. They were in touch regularly and we were so confident they were doing all they could for us. Would definitely recommend Ryder & Dutton to anyone and if we come to sell our current property we wouldn’t hesitate to use them again.
I want to thank Adam and Jade at your Glossop Office, who have guided me through the sale of the above property they have been friendly ,attentive and very helpful . The whole business from start to finish has been stress free and straight forward ,largely due to their care and sensitive manner .I would recommend their services to anybody who was buying or selling a property . Thank you both of you ,it have been my pleasure to meet and know you .
Great to deal with - Mike, Cheryl and Rochelle are a fab team and really helpful, keeping you informed and up to date with every step of the way. Highly recommend them - they sold 2 of my houses now and I've been really happy.
Beware buying any property from these people, we had an offer accepted on a property, went ahead with mortgage and paid over £300 for a homebuyers report only to be told that we had been gazumped and found out that they knew the DAY BEFORE but failed to tell us! It was in that time that we had paid for report and also another £21 to have our documents certified! So, all in all £321 down thanks to these incompetent people. All this made even worse by the fact that we spoke to them in the morning of the day we found out and they didn't mention a THING!!! They just acted like it was all still absolutely fine. They obviously think it is acceptable to keep information like this to themselves for 24 hours whilst people like us are parting with HARD EARNED cash.