Have bought and sold a few houses through Wood and Pilcher in Heathfield and every time they've provided an excellent service and 100% professional. Wont sell any houses with anyone else now, unfortunately I might have to buy through other agents though!
The lettings team at Freeman Forman are extremely helpful and friendly and even now we've moved in, they still give us as much care and friendliness as they did when we were looking for a property which is often not the case with many agents.
Absolutely terrible. They asked for a deposit on a property to let while we were selling our house. They were informed of our position as soon as we expressed an interest in the property. They still took a deposit knowing it was likely we wouldnt be able to move in time. This is only my second move in 33 years and on any occasion when I asked Freeman and Foreman for advice as to whether we would be able to move they palmed me off with waffle. On more than one occasion I suggested they ask their sellng department. This didnt happen and as soon as I paid the deposit they started to apply pressure for a moving date! When I spoke to a reputable letting agent they said that a deposit shouldnt be taken until I had exchanged contracts on the property I was selling. Be very wary when dealing with this company.
As a retired solicitor I didn't think there was much left to surprise me in the property world - but I hadn't factored in this great firm of Estate Agents. An absolute breath of fresh air in the property market, none of that production-line style sale processing common with the big chain agents, but no cloying insincerity either, just honest, straightforward good old fashioned service but with a twist: Paul and his team go the extra mile in every respect and nothing was too much trouble. They secured a buyer immediately for my property and didn't rest until the sale went through. Don't bother shopping around for a better agent (you won't find one) or a better deal (their commission is more than reasonable). If you want to sell your property call Rowland Gorringe now.
Friendly and efficient staff. My house move went as smooth as clock work. Could not fault them.