We recently bought a house through Oliver James and the lady we dealt with was Sarah. She was absolutely excellent from start to finish of a complicated transaction. She genuinely cared for her vendors and did everything she could to smooth the path for them. At the same time she showed a great deal of consideration for us, the purchasers, kept on top of things and generally did her job extremely well. Not only that but she was friendly, helpful and had a good sense of humour. A pleasure to deal with.
I hope we don't move again, but if we do Oliver James will be our first port of call.
Thank you for everything.
Having bought a property through them and then as the landlord of that property using their services to rent it I found them friendly, knowledgeable, professional and I'd highly recommended them.
As a buyer you expect that the Estate Agent is focused on the Vendors needs and wants. This was not the case with AR, they were accommodating to our requests and facilitated a smooth and prompt purchase for all parties. They were always impeccably professional, polite , prompt and accommodating. Many thanks to Alistair, Louise and the whole team at AR.
Without a shadow of a doubt the worst agent I've experienced, I had Alistair come out and value my property and all he was interested in is bad mouthing other agents which I found extremely unprofessional, fortunately I've decided not to sell but if I do it won't be through this estate agency, Alistair just remember your a 1 man band try selling yourself professionally rather than knocking the bigger agents, because believe me when I sell it won't be through you and I will never be told who I shouldn't sell with or which agents you team up with, unprofessional estate agency at its finest STAY WELL CLEAR!!!!
I would like to thank Suzanne on the lettings side! She was so helpful and quick to reply! We were very fussy but nothing was to much trouble for Suzanne she helped us find a property that was not even on the market yet that we loved and decided to proceed with.
Liza kayy Kellie
My worst experience in four years as tenant. It started with a viewing of 5 minutes ( by chance ? ) in fact she forgot to mention the total absence of mobile phone and the slowest internet broadband when on Rightmove reported the fibre optic instead and I couldn't watch the tv neither. The place is lovely but she simply should have been fair and let me know how things were. I am an impeccable tenant in the way I look after the property and on my payments and unfortunately I left the property 10 days ago and they didnt release my deposit back yet...where this arrogance come from!? Is there anyone in this agency who cares about tenants and respectful people ? Dreadful !!
I bought my present house in Kidlington through Thomas Merrifield and they were very helpful. If mail comes for the previous owners and I pop in the shop with it they are pleased to pass it on. Very pleasant staff.
I received excellent service from the Kidlington branch. In particular, I would like to thank Ryan, who was very professional, helpful, and responded swiftly to enquiries.
Ryan Freeman has been very helpful, when I queried a property he got back to me very fast and suggested another option too. Very organised, him and Cameron Watkins met me at the house very friendly and helpful. After that everything has been great and they have both been in touch throughout the purchase process. Been a good experience working with both of them.