Syzygy
Jodee and Kayleigh were very helpful through out the process and was very professional. Highly recommended, Thank you very much! :)... Read more
4th Oct 2024 (25 weeks ago)
R Ralston
I had an absolutely wonderful experience here being helped by Kayleigh. When I emailed a request through I received a call back almost right away. Kayleigh helped me find a property within my budget and area very quickly. I can't recommend this branch enough.... Read more
1st Oct 2024 (25 weeks ago)
H Park
Shai Maguire was an excellent help, allowing me to secure a property to rent in the space of 48 hours!
[Update] 5>2 stars
It started great, but after the process started Shai was basically impossible to contact, which is a source of considerable stress because I was basically in the dark until 5 days before the start of the tenancy. I've called the branch so many times, but incredibly there is no one there to pick up. They sometimes call back, but when I say I need to talk to Shai, he is already busy and will call back. Not once has this happened. The only way I could get a response was by emailing the entire branch using the general email address. This is not professional, at all. I hope Chancellors understands that tenants are also customers that deserve professional service, not just the landlords. I will be avoiding Chancellors in the future.... Read more
Tenant
19th Sep 2024 (6 mo. ago)
? ????
Great service! We've been assisted Kayleigh Hearn who was absolutely wonderful. She was responsive, gave us great advise and showed us nothing but patience. We were looking for a short term rent in the UK and Kayleigh kindly assisted us even before we landed. I highly recommend her and the Chancellors team.... Read more
Tenant
20th Aug 2024 (7 mo. ago)
C Clark
Shai was very helpful and professional.... Read more
20th Aug 2024 (7 mo. ago)
J Comfort
Very impressed by the professional service provided... Read more
16th Aug 2024 (7 mo. ago)
J Baigent
Shai was incredibly helpful with all of our questions... Read more
B Taylor
Thank you for guiding me through all the stages from selecting property, guiding me through filling in forms and ultimately a successful tenancy.... Read more
Tenant
31st Jul 2024 (7 mo. ago)
M Eynon
Very efficient and helpful service. After putting in my initial interest on rightmove Shai Maguire contacted me the same morning. We viewed the property, had our application processed and our offer to rent accepted within a week. A huge relief during a stressful time.... Read more
Tenant
25th Jul 2024 (8 mo. ago)
J Hert
Vocês poderiam remover as casas que já foi vendida, isso pouparia tempo de quem está procurando casa para comprar.
Todas as casas que enviamos e-mails estava vendida!... Read more
23rd Jul 2024 (8 mo. ago)
Z Kosowska
Lettings client manager Shai has provides amazing service, very helpful and so easy to talk to. Finding the right property and the whole process that comes with it can be a lot but with his help went so smoothly I’d highly recommend Kidlington branch and especially Shai to anyone!... Read more
Landlord
15th Jul 2024 (8 mo. ago)
R Rattigan
Kayleigh was a pleasure to work with and very responsive. She moved the process along quickly, turned around changes to our agreement promptly, and was able to find solutions for our challenging situation.... Read more
20th Jun 2024 (9 mo. ago)
D Wintersgill
We have had very good experience with our dealing with the above and would recommend them for selling your property... Read more
Seller
18th Jun 2024 (9 mo. ago)
Z Wang
good... Read more
14th Jun 2024 (9 mo. ago)
M Cruz
Senior Lettings Manager Kayleigh Hearn from the Kidlington Chancellors Office was very helpful and lovely to speak with, both on the phone and in person. She was able to get me a viewing shortly after I arrived to the office which was much appreciated as I was on a time crunch. She was prompt in assisting me and answered my questions with confidence and clarity.
I want to thank Kayleigh Hearn for making this such a positive experience, specially as an international university student with little experience in the renting process. Thank you :)... Read more
Tenant
12th Jun 2024 (9 mo. ago)
S Mahadevan
I would recommend 5 star and the team is very friendly and responsible… if any doubts you asked they will get back to you with solutions and approachable.... Read more
D Mapiye
The experience was great, hustle free... Read more
22nd May 2024 (10 mo. ago)
M Hines
Outstanding experience. Had I been fortunate enough to connect with Shai at Chancellors sooner, I'm sure I would have been in my dream home months ago! The communication and level of care and interest was miles beyond what I experienced elsewhere. I really appreciate the time and dedication put into finding me the right home, and all the support received every step of the way. THANK YOU SHAI!!!... Read more
Buyer
24th Apr 2024 (11 mo. ago)
T chiremba
Iulia Branduse is very professional.... Read more
14th Apr 2024 (11 mo. ago)
D Sprada
Very satisfying and professional service throughout the entire purchasing process.... Read more
Buyer
4th Apr 2024 (11 mo. ago)
J P
My partner and I both agreed how helpful and attentive Shai had been throughout the rental process. We would recommend his friendly and helpful service to anyone.... Read more
Tenant
20th Mar 2024 (1 year ago)
R Morgan
Very professional service. Managed to negotiate a better price than might have been obtained for a deceased relative's house with a few problems. Helpful with dealing with new buyers and good communications.... Read more
Seller
9th Feb 2024 (1 year ago)
S bijesh
Excellent service and good customer support from all team chancellors and a special mention to Shai Maguire.... Read more
30th Jan 2024 (1 year ago)
E Richardson
Really fab communication and happy to answer any of our questions and sort things out... Read more
24th Jan 2024 (1 year ago)
adascamarius
Phoned them,still waiting for them to come back to me ???? literally more then a month ago , they just waste your time and not interested in people needs as the market allow them to act like that... Read more
5th Jan 2024 (1 year ago)
K Johnson
Not a great experience using Chancellors in Kidlington and Chipping Norton with problems, still ongoing. Let's hope they will resolve the problems.... Read more
28th Dec 2023 (1 year ago)
G justin
The entire process Shai was easy to communicate with and answered all of our questions promptly. Shai was professional, polite, and made the process stress-free. We would highly recommend him as a letting agent.... Read more
Landlord
28th Nov 2023 (1 year ago)
Responsive to special arrangements about viewing but overpriced the house. Poor advertising and not much attention to the quality over quantity of viewers. More interested in getting your business rather than achieving a good sale price. Not transparent with regard to the reliability of offers made.... Read more
Seller
25th Nov 2023 (1 year ago)
C Marinescu
It was a pleasure working with this agency and especially with Shai. He is a professional and our lucky star.
Thank you very much.... Read more
6th Nov 2023 (1 year ago)
S Bearman
Came in looking for my forever home and my expectations were exceeded by Jamie. Not only was he very friendly and polite but also incredibly knowledgable about the current pace of the market and helped me find a great deal! Thank you!... Read more
Buyer
26th Oct 2023 (1 year ago)
M Me
Jamie Harris was absolutely lovely to speak too! By far the best agent that I have encountered, so helpful and you genuinely feel they want the best for you.
Thank you Jamie!... Read more
22nd Oct 2023 (1 year ago)
C Taylor
Shai was pleasant and supportive throughout our search. Finally finding a house we can call a home with the help from Chancellors. We couldn't be more grateful and excited for our new chapter in our lives, and it all started with the right agent!
Thank you Shai darling!????... Read more
Buyer
17th Oct 2023 (1 year ago)
S Bradford
Excellent service from an employee at the Kidlington Branch. I am new to the area so was looking for advice on location, rental prices and the whole rental process. Jamie was knowledgeable, friendly and patient, I am still considering locations to settle, but would not hesitate to get back in contact with him if I choose the Woodstock/Kidlington area. Thank you.... Read more
Tenant
16th Oct 2023 (1 year ago)
S Lewsley
As a first-time buyer, finding a helpful estate agent has been really difficult. I came to Chancellors in the hopes of having my ideas met. Not only were they met, they were far exceeded by Jamie. He was very attentive, listened to exactly what we wanted and guided us throughout the whole process. Will be recommending him to everyone. 10/10 service!... Read more
Buyer
16th Oct 2023 (1 year ago)
BlossomingJade
Thank you Shai for helping me find a home.
Very lovely and helpful guy. 1000% will be going to you again in the future (if ever needed)!... Read more
14th Oct 2023 (1 year ago)
L Love
Shai was very professional and made me feel at ease, would definitely reccomend.... Read more
14th Oct 2023 (1 year ago)
G Emanuel
Shai Maguire, my letting agent, is phenomenal! They made finding my ideal home easy, with excellent communication throughout. Highly recommended... Read more
Landlord
14th Oct 2023 (1 year ago)
R Smith
Shai was great and his communication was absolutely amazing. Kept me updated throughout.... Read more
14th Oct 2023 (1 year ago)
S Andrews
Have had great service from Kayleigh, she's been a great help and super friendly! Very excited to move in to the new place thanks to her extra support... Read more
Tenant
13th Oct 2023 (1 year ago)
JKaicy
Shai Maguire at the Kidlington branch was incredibly helpful and extremely knowledgeable in the information I required. I would definitely use chancellors again and would always recommend Shai... Read more
13th Oct 2023 (1 year ago)
D MaiZi
Shai was great at communication and was extremely helpful. Would definitely recommend... Read more
11th Oct 2023 (1 year ago)
K Hamilton
Shai was extremely helpful and on the ball with finding a property within my budget... Read more
11th Oct 2023 (1 year ago)
A Jeffries
Shai was very helpful and informative... Read more
11th Oct 2023 (1 year ago)
J Fishel
Jamie was open and considerate of my needs... Read more
11th Oct 2023 (1 year ago)
A Nastasa
Jamie was very helpful, accommodate my availability and answered all my questions. Thank you, Jamie, for all your help!... Read more
9th Oct 2023 (1 year ago)
C Shamsfard
I am currently in the process of purchasing a property through Chancellors and the service received from Charlotte Kirk has been remarkable. She has constantly maintained a high level of communication guiding me through the sales process as well as ensuring any queries are answered promptly and comprehensively. I really value the proactiveness and professionalism I've been shown which has made this process one the most efficient I've experienced so far.... Read more
Buyer
5th Oct 2023 (1 year ago)
P Singh
good comapany and good staff especailly rihanna thomas.... Read more
13th Sep 2023 (1 year ago)
S Kane
What a diabolical pathetic excuse for office staff they must have now.
Used them years ago for a valuation and TFO.
But they constantly phone and email pestering you with nuisance calls.
"Are you thinking of selling?'
"Are you thinking of renting"
" Do you need a new tenant"
I have told the Kidlington office in writing, verbally and email, to stop calling me, it's very inconvenient, I work mostly overseas.
But no, they continue to phone me and when I block the number, they use the fax machine number or a cell phone.
WILL NEVER USE AGAIN.... Read more
6th Sep 2023 (1 year ago)
S Mehrotra
The Chancellors team (Adam, Kayleigh, Rebekka and Rhiannon) were very professional from the start. They provided weekly updates via mail and phone and helped me find a tenant with zero stress. The team is absolutely great and would highly recommend Chancellors.... Read more
Landlord
25th Aug 2023 (1 year ago)
M Viñas
The only agency who accomodate me in my urgent need. Their online response time was fast, but went to the Kidlington office instead and things were done really fast from collecting information to viewing the property and be able move in the next day. Many thanks to the agents who are so accomodating, to Jenny and especially to Shai, as a newcomer in UK, I am able to secure a place to stay. Thank you so much and kudos to all!... Read more
Tenant
25th Aug 2023 (1 year ago)
G Davies
Just wanted to say thanks to Shai for the support and assistance. Finding somewhere to live is massive for a family and it helps when the agents understand. Thanks Shai... Read more
3rd Aug 2023 (1 year ago)
C Puddifoot
Anthony was fantastic and is a credit to Chancellors. He showed professionalism throughout our whole experience and displayed excellent communication and customer service skills - thanks Anthony.
Just a shame for him that Chancellors are all over the place with there after sales and in house solicitors services .... Read more
30th Jul 2023 (1 year ago)
M Pearce
We had a long and productive discussion with Anthony McCabe, the Senior Sales Manager who advised us the best price level to market our property to attract maximum interest. Over the period that the property was with Chancellors, we achieved in excess of 7,000 website views and five viewings. Regrettably the economic downturn has meant that interest has since diminished.
We were very impressed with everyone at Chancellors; all were willing to go the extra mile to accommodate our requests, especially Anthony whose hands-on approach, attention to detail and conscientious attitude filled us with confidence. We would highly recommend Chancellors Kidlington.... Read more
Seller
27th Jul 2023 (1 year ago)
J howe
I have used Chancellors before when seeking a tenant for my flat. As ever, communication has been first rate, with friendly staff keeping well informed of marketing progress and leading to a speedy and satisfactory conclusion. I would highly recommend Kayleigh and her team for the rental market.... Read more
Landlord
14th Jul 2023 (1 year ago)
J Kurian
Very happy with experience of renting with Chancellors. Especially Shai Maguire has been outstanding. He hand held us during the entire time taking into consideration how far away we were living and how we weren't able to make multiple trips, giving us the layout of the land and helping us pick the right property. I would gladly recommend him.... Read more
Tenant
29th Jun 2023 (1 year ago)
V phalke
I had a really great experience renting my property through Chancellors in Kidlington. The level of communication and professionalism received from Lettings Client Manager Raychel Kaya was excellent.... Read more
Landlord
18th May 2023 (1 year ago)
Folu
Reliable and efficient. Great service i got from the chancellors. I will definitely recommend them to my friends and family.... Read more
17th May 2023 (1 year ago)
R S
We had a really great experience purchasing our property through Chancellors in Kidlington. The level of communication and professionalism received from Senior Sales Manager Anthony McCabe was exceptional. Buying a first home is a daunting experience and after dealing with many agents and viewing over 20 properties, we found the perfect home. The service we received was smooth, stress free and efficient. A special thanks to Emma Whittaker, who carried out the viewings. Both are an absolute credit to this company. Hope to deal with Anthony and his team again in the future. LS... Read more
Buyer
21st Apr 2023 (1 year ago)
D Almeida
really nice experience with the Chancellors team... Read more
8th Apr 2023 (1 year ago)
D East
Rhiannon was brilliant, very proactive... Read more
28th Mar 2023 (1 year ago)
A BASHA
Best estate agency covering Oxfordshire, highly recommend.... Read more
18th Mar 2023 (2 years ago)
X zhao
Very helpful consultants ! Knowledgeable in the market and fast response!... Read more
17th Mar 2023 (2 years ago)
H John
Raychel was very professional, efficient and proactive in finding us the right place. I would highly recommend Raychel.... Read more
25th Feb 2023 (2 years ago)
S Halford-Thompson
Rhiannon was very helpful in our search... Read more
24th Feb 2023 (2 years ago)
L Smith
Rhiannon has been friendly, accommodating and supportive. She has gone the extra mile with my family, alerting when new properties became available and letting us view promptly. She had a wealth of knowledge about the properties and was able to find other information out for us with questions that were raised!... Read more
15th Feb 2023 (2 years ago)
A Nelson
Not possible to give zero stars. Lettings negotiators are able to provide false information on which to base tenancy contracts and then refuse to acknowledge that the agreements have been put in place based on misinformation. Property fully managed by chancellors and yet left in a state of disrepair, if only the landlord knew all the information. Absolutely do not use.... Read more
Tenant
14th Feb 2023 (2 years ago)
K Chung
Emma Whittaker is a kind and helpful person who can answer my questions and give me a lot of valuable advice. She took the initiative to recommend other properties to us. She is very professional, thankyou very much.... Read more
31st Oct 2022 (2 years ago)
J Camposeco
Raychel was very kind and tell us everything we need to know. And Rhiannon is very kind and guided us during the whole process.... Read more
28th Oct 2022 (2 years ago)
Emma
Thank you to Anthony for going above and beyond this week to provide an excellent service!... Read more
5th Oct 2022 (2 years ago)
M Selby
Good service and very helpful during the whole application process.... Read more
22nd Sep 2022 (2 years ago)
L Finnis
Emma Whittaker and Anthony McCabe have been extremely helpful in helping us through the initial sale and purchase of a property. They are clear about the processes, quick to respond and very helpful when issues and challenges presented themselves. Would definitely recommend.... Read more
Seller
8th Sep 2022 (2 years ago)
E Pratt
Raychel provided a fantastic service from start to finish. We were kept well informed every step of the way. A big thank you for all your help.... Read more
26th Aug 2022 (2 years ago)
M Bradbury
Rhiannon was absolutely amazing - her attention to detail and her professionalism is matched by her warm and friendly nature. Absolutely would recommend!... Read more
5th Aug 2022 (2 years ago)
L Campbell
Chancellors have provided outstanding service; they were responsive, informative and helpful. I would recommend Chancellors to other landlords.... Read more
Landlord
3rd Aug 2022 (2 years ago)
O Maddocks
Very helpful and always responsive... Read more
22nd Jul 2022 (2 years ago)
H Moore
Chancellor's have given excellent service throughout the sale of my property.Also through the rental service. With good communication and up-dates.dealing with the marketing of my property as well as providing advice and support.
Mr Anthony McCabe has been of excellent support, with up-dates and Administration.
Thank you
Helen Moore... Read more
20th Jul 2022 (2 years ago)
J Gill
Dear Chancellors. I would like to mention that I was shown nothing but amazing customer service from Emma in your sales team. Even from speaking to Emma over the phone I could tell she was extremely committed to helping as much as possible in a very proactive way. Keep up the good work... Read more
15th Jul 2022 (2 years ago)
L Brogden
Can recommend Chancellors, Kidlington and in particular Anthony and Kayleigh for their advice and keeping me informed throughout the house sale... Read more
24th Jun 2022 (2 years ago)
R Fergus
My viewing of a rental property was arranged quickly and efficiently as it was short notice. Holly showed me round and gave me the relevant information, she was friendly but to the point - follow up information was required to be sent which Kayleigh acted upon immediately. Overall a very good experience.... Read more
29th May 2022 (2 years ago)
O Hartley
Holly was so polite and patient with all our questions as it was my first house with my partner!!... Read more
Buyer
20th May 2022 (2 years ago)
N Chinimilly
The viewing was convenient. Holly was patient and answered all the questions I had regarding the property.... Read more
11th May 2022 (2 years ago)
C Williams
We have just exchanged on selling a property with Chancellors Kidlington. Kayleigh always kept us up to date with how things were preceding. She was a cheerful voice at the end of the phone and always responded to my questions in a prompt manner. I wouldn’t hesitate to recommend all the team if you are looking at selling a property in the Kidlington area.... Read more
Seller
7th May 2022 (2 years ago)
R Suriano
Great service by Sam Cottle at Kidlington. Highly recommend.... Read more
13th Apr 2022 (2 years ago)
T Logan
The friendliest and most professional agency and agents in Oxfordshire.... Read more
12th Apr 2022 (2 years ago)
A Abdalla
I attended a viewing with Kayleigh Burrett and after looking for over 10 months it was great finding an estate agent that started the viewing with answering all the common questions a seller might have about a property. She even forwarded me later all the details of the property with more information than I even requested. She was highly professional and reachable, answering all my calls and emails within minutes. She was an absolute pleasure to deal with.... Read more
24th Mar 2022 (3 years ago)
S Bradley
Really appreciated Holly's caretaking of me and my son as we found a new home to rent. Thank you for helping us and being so lovely!... Read more
Tenant
3rd Mar 2022 (3 years ago)
A herrington
Amazing service , thank you Raychel for all your support and helping me find a home.... Read more
25th Feb 2022 (3 years ago)
K james
Absolutely fantastic. Holly and the chancellors team helped us massively and made the process stress free. Always extremely friendly and polite and fast responses regularly. Always happy to help and go the extra mile.... Read more
25th Feb 2022 (3 years ago)
S Black
Raychel Kaya
What can I say you are absolute gem made everything so easy for me as it was my first time renting via a estate agents And you bent over backwards to get me the perfect home for me and my family you replied to me within 5 mins of any emails or calls and there was many as I was not very good with technology
I wouldn’t go anywhere else other than to you for my future moves if any ! You are such a sweetheart thanks so much for everything x... Read more
Tenant
23rd Feb 2022 (3 years ago)
T Hayes
Holly and the Chancellors team always provide a polite, professional and well informed service; the process was simple and straightforward, I recommend Chancellors for your sales and letting needs.... Read more
22nd Feb 2022 (3 years ago)
M Jamookeeah
I would like to thank Ms Raychel Kaya for her excellent support, kindness and professional guidance throughout the process of formalising and securring our Tenancy Agreement on property in Chipping Norton.
I would unreservedly rate Raychel's service and customer care as 5* and would like to wish her well in the future.
Kindest regards
Mr Jamookeeah... Read more
Tenant
21st Feb 2022 (3 years ago)
? ??????????/THOMOPOULOS
Holly was very infotmative and she had all the answers ,quick replier abd very kind and helpfull
thank you Holly... Read more
18th Feb 2022 (3 years ago)
T Balandina
Absolutely an amazing service from Raychel Keya.
Very focused on getting us through the application process.
Raychel was a treat to deal with and was a breath of fresh air.
I was put off by Chancellors with our first applications but Raychel pulled it back for us.
Great job Raychel Kaya!!... Read more
28th Jan 2022 (3 years ago)
J Pernica
I’m very happy with the help and support from Raychel in the Chancellor in Kidlington, she support us in the process for renting the house. She very kindly, attentive and professional!... Read more
Tenant
25th Nov 2021 (3 years ago)
C King
Fantastic! Raychel and Kayleigh helped me let my property quicker than I could have imagined! As a first time landlord I had many questions and a few concerns, but the Kidlington office was extremely helpful and professional throughout, filling me with confidence. I cannot recommend the Kidlington team enough... Read more
Landlord
11th Nov 2021 (3 years ago)
E Campbell
Great experience with the Lettings team, Raychel in particular was very helpful and in guiding me through the process of getting my property let.... Read more
Landlord
11th Nov 2021 (3 years ago)
O Rye
Raychel has been brilliant in helping us to secure our next rental property. She is very professional and responsive, making the application process swift and clear, and supportive in handling all our queries. Thanks a lot!... Read more
Tenant
10th Nov 2021 (3 years ago)
L Cooper
Sam was instrumental in our recent move and made life very easy for us.... Read more
6th Nov 2021 (3 years ago)
Matt
Very helpful branch, Raychel was great helping me secure my rental property... Read more
Tenant
5th Nov 2021 (3 years ago)
P Gambrill
Raychel is an absolute credit to your company. Polite and helpful throughout my dealing with her. Having had bad experiences with other estate agents it was so refreshing to deal with someone who takes such pride in their work. Highly recommend... Read more
5th Nov 2021 (3 years ago)
P Anne
I dealt with Sam in the Kidlington branch and he was successful in helping me sell my property so I could move out of area. He was able to keep my chain together through a very difficult and stressful time for me. I would recommend anyone to use him and Chancellors... Read more
Seller
5th Nov 2021 (3 years ago)
S Carrier
Great service. Raychel was brilliant helping us secure a rental property!... Read more
Tenant
5th Nov 2021 (3 years ago)
C macbeth
I dealt with Chancellors Kidlington, regarding the letting of my 3-bedroom house. The service and level of professionalism I experienced was first class. Kayleigh was extremely knowledgeable about the market, dealt with all my queries promptly and was generally really helpful every step of the way. Moreover, she was a pleasure to deal with - and basically sold me on the company!! I will certainly look to Chancellors again when organising my next tenancy. Thankyou!... Read more
Landlord
21st Oct 2021 (3 years ago)
A Griffiths
I have left two messages and sent three emails about two properties that appear available to rent with this agent and not a single response or courtesy call to say they have already been let.... Read more
Tenant
8th Sep 2021 (3 years ago)
I Widdows
Sam was very professional and efficient in arranging a valuation and viewing. Would highly recommend Chancellors with their level of expertise.... Read more
15th Jul 2021 (3 years ago)
A Aryanfard
I have recently sold my house after a long and unsuccessful marketing by another agency. The level of feedback and information I received was a benchmark in this field. I do recommend them if you are a seller.... Read more
Seller
5th Jul 2021 (3 years ago)
H Meagan
I cannot give any stars to chancellors... Read more
24th Mar 2021 (4 years ago)
C Cattanach
Kayleigh and Rachel are without question the best Account Managers that we have ever had. Their professional conduct and consistent and professional communication is so valued and appreciated by my husband and I. We feel that they really know us and that our most valuable financial asset is important to them. They take the time to ensure we have high quality tenants and that the property is well cared for and maintained. They work so well as a team and ensure that if one is on leave the other is their to cover, this is so very much appreciated. Their knowledge on the local area and the rental market is second to none, they know all the stats and figures and gives us incredible confidence in their advice. They are a credit and a true asset to Chanellors.... Read more
Landlord
3rd Feb 2021 (4 years ago)
L Quarterman

Tennants beware! We've waited over 4 weeks for an update on our deposit since vacating one of their properties. This was delayed because our landlords had conveniently gone on holiday.
Chancellors have since responded and are currently trying to take £800+ in "maintenance costs". They didn't even send a breakdown or an itemised bill of these costs. It's another thing we've had to chase.
They want a brand new toilet! A new bath panel! The house wasn't even that great of shape when we first moved in. There has been no deliberate damage caused to this property and after two years they should allow wear and tear. The things listed are very minor but are charging a small fortune.
As tenants we don't feel as though we have any support from Chancellor's. We'll probably have to go through TDS of any chance of seeing our money back which will only drag out longer.
This is a time where we need this money more than ever. We looked after this home as if it were our own and left it in the best possible condition we could. It was not perfect to start with and these charges are completely unreasonable. Please avoid.... Read more
Tenant
19th Sep 2020 (4 years ago)
E Coppola
I can definitely recommend the Chancellors in Kidlington if you are looking to rent in the area. They were very friendly, extremely helpful, and provided constant updates. We received far better service here than any other agent we tried, and can especially recommend them if you're having trouble finding a pet-friendly property, as they definitely go the extra mile to help you out. Special thanks to Kayleigh and Jack for looking after us.... Read more
Tenant
9th Sep 2020 (4 years ago)
G Singh
Don’t use this location very bad service... Read more
30th Aug 2020 (4 years ago)
D Ktz
Stay away. Very poor communication and service levels with many changing people involved during the tenancy process, none of whom take any kind of responsibility or properly communicate with each other. We have used them on and off for a number of years and seen a steep decline in service levels over this period. In the interests of transparency, we are currently involved in a dispute with them over their lack of due diligence and care.... Read more
Landlord
26th May 2020 (4 years ago)
C Gorman
Wanted to update since my last review, i had as stated before emailed Chancellors Kidlington letting them know it was important and essential for them to let me know the landlords decision before 16th March, they left it too late but still took the first weeks rent. I went to citizens advice and they told me that chancellor's had no right to take the first months rent given that the contract didnt go through. They refuse to return this money , i would avoid them at all costs . I would highly recommend Alistair Redhouse instead for Quality Customer Service and professionalism.
Tried to rent a house they took 6 weeks to finalise anything . They kept losing the paper work and i had 4 different members of staff within the time i dealt with them as staff had walked out. They werent professional and there quality of service was quite inadequate. I ended up having to pull out as the lanlord couldnt be reached and chancellor's never kept me informed unless i called them.... Read more
Tenant
7th May 2020 (4 years ago)
G Becker
Other better agents in Kidlington.... Read more
13th Mar 2020 (5 years ago)
A Gupta

LANDLORDS BEWARE - I put my buy to let flat on with Chancellors. I was (in my opinion) mislead into signing a "sole-agency" agreement with them. In the small print it said I cannot advertise my property with another agent for 52 weeks regardless of if Chancellors find me a tenant. Chancellors did not have 1 single viewing for my property in 4 weeks. I told them I wanted to take it off with them and they said I couldn't - this is when the sole agency agreement stuff became clear. Another local agent found 3 tenants all for asking price within 1 week of having the property. Although Chancellors have an office it Kidlington they don't seem to know the area/prices well. I was presented with a bill of 1 years fees for around £1300 along with threats of legal action. I had to pay this fee even though they didn't find any tenant for the property or risk the hassle of legal action. Will not be dealing with them - not friendly, professional or understanding (even though I have had a good relationship and used them in the past).... Read more
Landlord
26th Jan 2020 (5 years ago)
B James
Really helpful :)... Read more
18th Nov 2019 (5 years ago)
Z Chia
Still waiting for our deposit ... We’ve been waited for 20 days after we requested, and it’s already been 30 days after we checked out. Usually it should be returned to tenants within 10 days!
Staffs was nice when we were face to face, but what takes you so long to return our money?... Read more
Tenant
10th Aug 2019 (5 years ago)
M Lovemore
Despite numerous and ongoing requests for this office to stop contacting us, they refuse to take us off their contacts. They have been harassing us for years trying to get us to rent or sell our property through them. if and when we need an agent we will definitely not use Chancellors. Nick Sampson has been particularly rude and persistent.... Read more
16th May 2019 (5 years ago)
Z khalaf
Worst experience of my life. If you want to sell your house don’t go with Chancellors Kidlington
They put the buyers off. They are direspectful and not honest.... Read more
Seller
8th Apr 2019 (5 years ago)
K Chan
Absolutely diabolical service that we have had from Chancellors completely utterly wasted our time, money and belief.
Firstly it has taken over a year and still no completion due to the seller pulling out ok you can say this bad luck or just incompetency from the agent part. Buyer requested to change solicitors, then some documents got lost, then they are struggling with funds. Then they are on holiday and needed to apply for a mortgage. Time after time just been giving us the around. We then instructed we will be changing agents and requested the property to be removed from all advertisements 2 months on the advertisement is still active.
If anyone is considering seller, buying or rent stay clear of using Chancellors.... Read more
Seller
21st Nov 2018 (6 years ago)
K Lam
Experience from a relative that had dealing with Chancellors Kidlington also we have used Chancellors in Bicester in the past.
Perhaps this is major big agent but not the only estate in Kidlington however they don’t seem to have a sense of urgency to get things done and to give professional advice. They would prefer only to reply when it’s suits them.... Read more
5th Nov 2018 (6 years ago)
L Reynolds
I received excellent service from the Kidlington branch. In particular, I would like to thank Ryan, who was very professional, helpful, and responded swiftly to enquiries.... Read more
10th Mar 2018 (7 years ago)
Joe
As first-time tenants we were nervous about the processes of starting to rent but found that Chancellors provided a quality service that we could trust. Good quality communication and understanding made Robert a valuable asset and enabled us to be assured we were in safe hands.... Read more
Tenant
5th Feb 2018 (7 years ago)
I Blake
As a buyer, the service from Ryan Freeman was particularly appreciated, responding to queries and resolving issues quickly. Thanks again... Read more
Buyer
31st Jan 2018 (7 years ago)
D Pato
Excellent service provided by Robert. Spotless process.... Read more
12th Jan 2018 (7 years ago)
S Kumar
Contacted Robert Fotherby and had a really good experience processing the property... Read more
9th Jan 2018 (7 years ago)
W Edwards
My experience with Chancellors was both as a seller and buyer. The service I received from Cameron, Ryan and Julian was exemplary. Everyone was always very helpful, friendly and dealt with any queries in a professional and pleasant manner. Thanks everyone. It’s been a wonderful experience working with you all.... Read more
Seller
9th Nov 2017 (7 years ago)
M Bond

Our experience of Chancellors is as purchasers.
The 5* rating is for the staff at the Kidlington office.
Cameron, the manager, has been very helpful in facilitating our purchase.
Ryan who showed us round two properties has a natural flair for his job.
His manner is calm, friendly yet professional, and helpful. He summed up very quickly how we wanted to view and was a knowledgeable, quiet presence, always ready to comment or advise if asked, but content to let us look round and take in the properties. We were given as much time as we needed and we never felt rushed. His personable manner created an atmosphere that made our viewings a positive experience and we ended up putting in an offer on one of the properties!
From the point of view of the company’s policy, rather than their staff, although we have been told that viewings are paused once a property is under offer, to leave it not marked as such, so that it looks as though it is still available, leaves us rather nervous about the security of our position.
We are hopeful that the staff we have met, and those in the sales progression team, can help us bring our purchase to a successful conclusion!... Read more
Buyer
27th Oct 2017 (7 years ago)
K Overbeck
Ryan Freeman has been very helpful, when I queried a property he got back to me very fast and suggested another option too. Very organised, him and Cameron Watkins met me at the house very friendly and helpful. After that everything has been great and they have both been in touch throughout the purchase process. Been a good experience working with both of them.... Read more
Buyer
26th Oct 2017 (7 years ago)
M Raie
Very professional yet friendly service. Julian & Cameron have both been wonderful, answering 1000 plus questions I had. So far they both showed they care about the service they deliver. Thank you both.... Read more
25th Sep 2017 (7 years ago)
P Barrow
I would be wary of using Chancellors. Their representative was professional and pleasant and the valuation they gave was good but after deciding to go with a rival estate agent, I received numerous phone calls asking me to justify why I didn't ultimately go with them and asking when my "contract" with the rival estate agents ran out. I found this part utterly unprofessional and stressful.... Read more
13th Sep 2017 (7 years ago)
F Fawley
DON'T LET THEM TIE YOU INTO A 24 WEEK CONTRACT. They will spin you a good story but the experience of these agents is limited and their customer service extremely poor. Do they sell your house? No they do not, they just tag along - don't waste your money go to another agent in Kidlington.
Also, read the Terms & Conditions they will tie you into a 6 month agreement without pointing this out to you in the first place and you are stuck with their inefficiency for 24 weeks. I am surprised that they are still trading in Kidlington. The staff constantly changing with no fluidity of sales, they may look the part, but they are not.... Read more
Seller
19th Aug 2017 (7 years ago)
P Builders
Husaam Hussain provided us with knowledgeable and professional service as sales negotiator.... Read more
17th Aug 2017 (7 years ago)
M Ali
I Arranged a viewing and was shown around by one of the agents. It was refreshing to have an enthusiastic and keen agent that not only 'listened' but took great care in trying to ascertain what I was looking for as an investment property. He highlighted all the pro's and con's and also helped me understand the potential to develop. His knowledge on local property prices, once developed, was very exceptional. Having done my own research, he was bang on the money regarding his own views. I was very impressed which enabled me to take this viewing seriously to the point I made a substantial offer and hope to hear from the vendor very soon. thank you Husaam for your time and hope to view more properties in the very near future with you.... Read more
18th Jul 2017 (7 years ago)
P Dance
Elizabeth Bisseser , I was looking for a rental property following a marital break up.Elizabeth was fantastic put up with a tearful outburst and I now have a lovely flat I can start out again with my lovely partner Jill, Thanks for being so efficient. You're amazing... Read more
Tenant
27th Mar 2017 (7 years ago)
T Baldwin
We received an excellent service from Chancellors leading up to our purchase of the property. Cameron Watkins was professional,personable and most helpful. The agents linked up excellently with all parties keeping us well informed. The link with their partner surveyors Property Formula was particularly helpful as we were relocating from the North West - highly recommended!!... Read more
Buyer
8th Dec 2016 (8 years ago)
J France
A very satisfactory transaction. Nicholas Sampson and Oliver Marsden did a great job, courteous, professional and efficient throughout. Michael Thomas also did a great job with conveyancing support. Highly recommended.... Read more
6th Dec 2016 (8 years ago)
B Allen
Despite a lot of problems outside their control, Chancellors did a great job of keeping the sale going and we eventually ended up with the house we wanted. Very happy with the service they provided.... Read more
Buyer
3rd May 2016 (8 years ago)
D Fowler
Liam Jones was instrumental in finding the right rental property for my wife and I when we moved to Kidlington for my pilot training at Oxford Aviation Academy. All paperwork was completed in a timely manner, and any problems along the way were dealt with quickly and without question, making for a stress-free rental from beginning to end.... Read more
Tenant
14th Apr 2016 (8 years ago)
L Harper
I have just completed my house sale through Chancellors in Kidlington. I was very impressed with the service offered from start to finish. Oliver Marsden who acted as our Negotiator was professional and very proactive from the moment we signed to sell. Once Oliver had negotiated a suitable offer for me, he kept me informed throughout the sale. I would defiantely sell through Oliver at Chancellors again. The whole team in the office were also very helpful, it was a pleasure dealing with them.... Read more
Seller
11th Apr 2016 (8 years ago)
B Le
The service is fast, resourceful.
The letting staff, Liam, was helpful and patient in answering many questions for us and explaining well the procedures and everything.
The procedure became much easier than we thought.
This agency is quite a good option .... Read more
Landlord
9th Apr 2016 (8 years ago)
R Cox
Oliver Marsland rocks! He turned our house sale round in less than three months (and it wasn't the most desirable of houses!).
The whole service has been slick, smooth and worry free. Nothing was too much trouble. If there is an employee of the month award, then he should be put forward. I would definitely use him (and Nick his colleague and the ladies in the office) again for a first class service at a good price.
Keep up the good work.... Read more
Seller
22nd Mar 2016 (9 years ago)
C O'Sullivan
We would like specifically to thank Oliver Marsden for his professional and friendly service during our recent purchase. Oliver negotiated and communicated with the vendor to ensure a smooth transaction, he kept us regularly informed and the top end of our chain problem free. We would be pleased to work with Oliver again in the future, however, this will probably be our last move. Hurrah!... Read more
Buyer
16th Feb 2016 (9 years ago)
F Damien
The experience of letting our house with Chancellors was a very positive one. The team was always available when needed and did guide us through each step of the way. Liam was in particular very helpful in making the process a smooth one.... Read more
Landlord
31st Jan 2016 (9 years ago)
M Reichhardt
Liam Jones at Chancellors in Kidlington was helping me to search for an apartment. At the meeting he took me and my partner to his car, and then brought us around to see several properties. While doing this he was extremely pleasant, and very good presenting the local environment to us.
After the viewings, Liam showed extreme professionalism, as he suggested a landlord to lower the monthly fee in order to get a very good candidate tenant. This showed a rare understanding of how the market works and how to make the final agreement between landlord and tenant as easy as possibly.... Read more
27th Jan 2016 (9 years ago)
J Luke
We would just like to thank Oliver Marsden for his professional and friendly service during our recent purchase. Oliver worked hard to ensure a smooth and speedy transaction and he was instrumental in helping us complete within 6 weeks. We had been looking for a refurbishment project and prior to securing this purchase Oliver had kept us regularly updated with possible properties. We would be happy to work with Oliver and the team at Kidlington in the future.... Read more
Buyer
7th Nov 2015 (9 years ago)
B Backhouse
I HAD AN AMAZING SERVICE; WITHIN 10 WORKING DAYS AFTER I GAVE INSTRUCTIONS (THIS WAS ALSO OVER THE SUMMER BANK HOLIDAY) I GOT A SUBSTANTIALLY LARGER OFFER THAN ANTICIPATED. I PUT THIS DOWN TO THE EXTENSIVE COVERAGE THE PROPERTY I WAS SELLING RECEIVED (OVER 400 HITS ON THE WEB PAGE) AND THE PROFESSIONALISM OF THE STAFF WHO LIAISED AT ALL LEVELS TO GET THE HOUSE SOLD.
STERLING PERFORMANCE AND A PAINLESS, SPEEDY CONCLUSION TO A SALE.
WELL DONE, NICHOLAS SAMPSON AND THE TEAM !... Read more
Seller
30th Oct 2015 (9 years ago)
M Borucki
My partner and I would like to thank Oliver Marsden for his help throughout the process of purchasing our first home. Right from the start, it was clear that he had done his research - he knew the property and the local area very well, and answered our questions with ease; he didn't just unlock the front door and leave us to it. He was very flexible, happy to fit around our 9-5 work schedules, and no viewing was too early or too late as long as the current occupiers were also happy. The whole process was very smooth, and a lot of that was down to Oliver.... Read more
Buyer
29th Oct 2015 (9 years ago)
S G
We've had a great experience with both Oliver and Liam - they were very helpful and responsive. We were impressed by the quality of advice and their proactive approach throughout.... Read more
28th Oct 2015 (9 years ago)
J walker
No not hate just could not find what l was looking for and probably it was me... Read more
11th Oct 2015 (9 years ago)
B Phillips
I would like to Thank Oliver so much for helping me from start to finish secure the perfect 1st home. Oliver was friend, efficient and couldn’t have done more for me to help me through the slightly daunting task of buying your first home. From finding the perfect property for me that suited all my needs, to mediating the sale up to completion and helping along the way with any unexpected issues that arose. He is a great credit to chancellors.... Read more
Buyer
11th Sep 2015 (9 years ago)
K Heron
Very helpful, efficient and friendly, Oliver made the whole process really easy.... Read more
10th Sep 2015 (9 years ago)
A Sardar
My partner and I have just purchased and moved into our first home together. Chancellors, and in particular Oliver, were very helpful from start to finish; from lining up the right kinds of property for us to view, through to mediating the sale and then helping to resolve those unexpected bumps that always crop up during these processes. We found, and now live in, the right house for us through Chancellors and are very happy.... Read more
Buyer
17th Aug 2015 (9 years ago)
W Sabir
We have received an excellent letting service from these guys, Liam in particular has always been very helpful and informative.... Read more
Landlord
7th Aug 2015 (9 years ago)
D Rössler
Liam Jones at Chancellors in Kidlington was extremely helpful. I am moving from France with my husband and kids and I spoke to him over the phone, telling him what I wanted in terms of space, what I liked in terms of atmosphere and how much I was able to spend and he gave me lot of advice abut different areas, including but not at all limited to Kidlington. He put me in touch with the agents from other relevant branches as well.
On his advice, I waited until early July to come over and visit places and when I made the trip, he took me to 4 different propeties in the space of a couple of hours and they all fitted the bill and were better options than any I saw with other agencies during my 3 day visit. One of the 4 was perfect. I travelled back to France and we were able to secure it and do the paper work at a distance with minimal effort.
My thanks to him and to the letting team.... Read more
Tenant
31st Jul 2015 (9 years ago)
A Blake
Excellent service and although they are a busy team, they always take the time to make sure you are kept informed. Friendly and efficient. Highly recommended.... Read more
22nd May 2015 (9 years ago)
S Winter
Chancellors are helping us to sell our house and have been very proactive with this. I would recommend anyone selling their house to use Chancellors.... Read more
Seller
19th May 2015 (9 years ago)