Couldn't organise the proverbial drinking session in a brewery. Arranged to view a property which was "immediately available" in Knutsford and for Meller Braggins staff to arrange viewing of another property in the village on the same day. Although well aware that I live over two hours drive away from the viewing location they didn't tell me until just before I reached my destination that, despite days in which to do it, they had completely failed to arrange the second viewing. During viewing of the available property I was told that it wasn't immediately available now after all, there was a "note in the book" (entered before I arranged the viewing) that the owner had said he might want to use it for a couple of weeks himself. Following viewing I decided to take the property, dependent on it becoming available in two weeks time. More than 24 hours later I got a phone call to say that the landlord may decide to take the property off the market but they don't know what's actually happening. In the meantime I am 200 miles and four hours travelling out of pocket, have lost half a day, and need to start looking again. MB in Knutsford have a couldn't care less attitude, thinking it's no issue to treat clients this way and that it's my problem anyway. I wouldn't touch this lot with a bargepole, easily the smuggest, most poorly organised, least helpful and least professional people it has ever been my misfortune to come across.