I have used Euro let for 5 years, and I let a property through them. They have been very good and helping me manage the let. Helping when things like escaped water. I would say the landlord and not the management agent are often to blame when promises about maintenance and quality of maintenance are an issue. Euro let do a good job, it is the landlord that doesn't answer urgent maintenance phone calls, requests for updating fittings, choosing the cheapest naff fix. But i'm impressed with euro let, out of the many letting agents we have used they have provided us with a range of maintenance options and advised and helped plan major works between lets. And I would like to think they help me do right by the tenant. I don't choose the cheapest solution, and above all make maintenance a priority.
I have been their tenant for just over a year and would not recomment those agents to anyone The agents told lies on some points
When looking for an estate agent don't bother with the rest and without doubt, go straight to the best -Mackay Property. Adam and his team work tirelessly and really think out of the box with their marketing.
Monday 8th June 2020 it took lots of phone calls with lots of messages being left just to arrange a second viewing. The viewing then took place on the Wednesday 10th June. While on the viewing we decided to make an offer in which we were told would be refused but never the less the agent would get back to us with feedback. Well on Friday, we called for a responses to our offer and can you believe we were told somebody would get back to us !! Nearly a week later and still no feedback or response to our offer. Very unprofessional as these agency is and are instructed to sell properties for their vendors. I understand that we are in the middle of a pandemic but come on whether you’re working from home or in an office a phone call takes seconds. No excuse for the lack of professionalism.
We are delighted with Wright and co been with them 4 years haven't had a problem in that time
Wasteaway Freshbinz Ltd
Very disappointing experience. This agency will tolerate any amount of bad behaviour towards tenants regardless of how good a tenant you are. I had to involve the Local Authority Property Standards Officer to address serious health and safety issues. The landlord refused to acknowledge the issue and Wright's allowed the landlord to ignore the problem. Bearing in mind my rent included an extra £50 per month for management services.
Landlord now trying to recoup repair expenses from my deposit.
This Agency is what gives private renting a bad name.
31 West Hill Road, St Leonards on Sea, East Sussex 31 West Hill Road, St Leonards on Sea, East Sussex
Gemma Patrick has been an absolute star to work with. Speaking as a first-time landlord she made the process of getting the first letting sorted simple and straightforward. The service she provides is comprehensive and excellent value for money. She knows her business and the area inside-out and has consistently gone above and beyond. Highly recommended. You don't need to look any further.
Avoid Avoid Avoid - She has basically left me homeless after sending the lease and deposit invoice the day before I was to move in and telling me she would accept a credit card payment as my deposit since I couldn't make the payment that day. She then changed her mind on Saturday morning, when none of the banks are open, asked for a further £525 pounds when I had already explained that I would then be paid on Friday.
I managed to get the entirety of the deposit Saturday morning but she wouldn't return my phone calls or answer when I suggested that the move be delayed a few days so we could get everything together.
This episode has cost me £1200+ pounds in expenses and lost work. I have a great relationship with my current landlord of three years. She had all of my reference checks and earnings history (which are more than suitable) yet chose to do display an utter disregard for someone when she herself was scrambling to get everything completed by the move in deadline. Luckily my current landlord has let me stay a few extra days to sort it out. Great to know there are still nice people in the world.
Avoid - you don't want to deal with people like this. Would give zero stars if I could.