We were really impressed by the supportive team work we saw. Our house sale process was lengthy and with some unusual and unforeseen issues. The Savills team were consistently positive and reassuring and helped steer us through.
17th Aug 2021 (15 weeks ago)
Its hard where to start on one of these reviews as you are about to describe one of the biggest ocassions and investments in your life, so you want it to be meaningful and from the heart, as its not just another product from Amazon.
My Partner and I were taking the next step of selling our properties and purchasing one together in a different county. We tried some local village agents in the vacinity of where we lived and i wasnt 100% impressed as I have high expectations, and wasnt getting the feeling they were selling our home, only a feeling of seeling another house.
I then thought our property would attract the London market as well as the local market and decided to call Savilles in Bishops Stortsford, even though it was a relatively small property in comparison to what I thought the kind if property Savilles would normally be interested in. Gosh I was so wrong. I was and still to this day am so thankful that Hannah Tomlin answered the phone and we had a chat for a good 15 mins, followed up by a property visit and meeting days later. From that moment onwards we knew it was Savilles we wanted to give our home to, simply becasue Hannah treated it and spoke of it as if it were her home. We were made to feel throughout the entire process, every time we spoke we had their fullest attention, our priortiy were their prioriy. No conbversation was ever cut short or rushed, (and i can waffle on sometimes) Hannah was gracious, patient, switched on like you wouldnt believe, and just knew the right timings of calls, conversations and emails.
Hannah and the team, I felt went out their way, albeit for them it was probably their every day service, to the point they even tried to help with our ongoing purchase.
Sadly, and I truly mean sadly we were purchasing our new property from a Knight Frank agent in a different county, which has to be in all my years the worst experience ever, I was totally appauled by the disrespect, pressure, cockyness and disconnection with them.
Hannah, Sarah and all the team, thank you.
To all the readers, I have no hesitation in recommending Hannah and her team and Im sure you can see why. I dont write reviews often due to time, so when I write one, I mean it.
In the words of Tina Turner. They're simply the best !