Jenny and all her team have provided me with an excellent service, both for letting and selling my property. They have been consistently extremely helpful with any queries, and I have especially appreciated the way they have responded to my questions so quickly and efficiently. They have provided a very personal service and done a wonderful job. I would highly recommend Moores Estate Agents.
14 days ago
Appalling service from Moores, stay as far away from them as possible. Incredibly shady business practices and are now going out of their way to make it difficult to sell my flat. I was trying to sell my flat with them tenanted, however on a number of occasions they took non-buy to let investors round and even went as far as telling my tenants they could be removed at 2 months notice and they don't have a choice in the matter without any sort of prior discussion with myself. Often late for viewings if they showed up at all and in some cases, cancelled viewings without informing my tenants.
Having now moved my property to another estate agent, Moores have now placed a "Sold STC" sign outside my property despite the fact it was never sold and are refusing to remove the property from Rightmove which is causing confusion for potential buyers. I have reported them to the ombudsman who I hope will take action.
NaN days ago