1st May 2024 (12 weeks ago)
We are due to complete on our first ever house purchase this week and fox and sons have been an absolute pleasure to deal with. Having viewed and attempted to buy a few times over the last few years, we are well versed in the pushy style of other firms and have been nervous of the buying process falling through as it has done on previous properties.
From the get go, fox and sons amesbury have been way above any agents we have viewed with in the past. Courtney was relaxed, friendly and informative, allowing a comfortable and unrushed viewing of the property. We took their advice and chose to use the all in services package with sequence/ fox and sons and this has enabled us to step away from a lot of the chasing and allow the different agents to communicate effectively with each other.
My husband's working schedule has meant he was unable to visit the property before putting an offer in. HOWEVER: fox and sons have a fantastic video walk round of the property where you can click through the whole building and outside space from different angles. This is accurate and not exaggerated with fish eye lenses etc. This addition enabled my husband to be able to look around the property and discuss it with me and meant we were able to put an offer in without delay. Without this we would not have been able to offer before someone else did. This tool is incredible and such a plus point. It's also meant I can wistfully 'walk around' the property and plan our layouts before completion.
Amy has been incredibly informative and reassuring and speaks to you like you're her only client and nothing is a bother. There were issues further up the chain but she explained and reassured us knowing we were nervous as having been burned before with chains failing.
Courtney and Amy are an absolute pleasure and I am so happy that we have been fortunate enought to buy through Fox and Sons amesbury. They will be our go to if we ever decide to sell. Customers for life!... Read more