Austin Hawk is the best estate agent we have ever dealt with. Nothing was too much trouble. Dean was fantastic at keeping us updated at every stage. The team have been fantastic and if you ever need to buy or sell a property, Austin Hawk are the company for you.
John has been so helpful and attentive with our rental. Only reason we are moving is that we are moving to a different borough otherwise we would have stayed with Austin Hawke.
Thank you Julian for the massive effort in selling our house. Considering the nonsense going on at the bottom of the chain and the distinct lack of spark from the other agents involved, we did really well and all credit to you. We are so grateful for your efforts and advice at critical times. Keep up the good work.
We had a terrible experience just trying to view a property listed on the website. The person simply didn't seem interested in helping us. When my wife left a one-star review, they replied with some astonishing tale about a rental client that had nothing to do with us! Dodgy attempt to deflect a bad review or genuine mistake? WHO KNOWS? I certainly wouldn't want to buy a house off them either way.
Please note, the Estate Agent replied with a wall of text and offered no apology for the poor service - we had been told the seller hadn't been contacted 'for months', so the reasoning given in the reply doesn't actually tally with our experience.
having received the very welcome news that our matter has now legally completed, I am happy to say we are over the moon. we have been fully supported throughout process of selling the shop with the careful attention of Andy, Liam and the whole team of people. everything we expected and more was done with professionalism, care and skill,
Was just told on the phone, that they were out of my league! Then he hung up, all because I questioned the 5% selling fee. However, after the company reading the review, they called me up and apologised. Well done! Apology accepted!