Terrible communication, spent most of my time phoning them for updates as they never rang me. Call and leave messages that never get returned. Asked for letting agent to call me many times, never happened. Went with another company and glad I did.
I found Mann Countrywide extremely supportive, efficient and cooperative. They always update me if any work needs to be done in advance and kept me up to date with the letting of the flat. Everyone at Coutrywide is helpful specially I must mention about Piara Ullah for her friendly communication, instant response the moment you need help or any information about your letting! I would be extremely happy to keep using their service !
From when I first made contact about the property till the day I moved in and beyond, the guys at Mann Estate agency (Luke & Tim) have been great. Very warm, helpful, and efficient.
They made this whole process so much easier than i expected and not to mention stress Free. Top Lads.
Very pleased with the service received. Vincent in particular was extremely helpful and kept in touch at regular intervals to keep us up to date on our purchase and was very accommodating to our requests
Really love these guys. As individuals they are fantastic every one of them. However our aim is to sell our property and since having the property on the market (with 2 agents) we have had 10 viewings from the other agent and 1 viewing from Mann. Therefore although I would love to give a higher review, the performance from Mann just has not been there.
As a caveat to my review, these guys are based in Sidcup and my property is based in Bexley Village. The other estate agent is based in Bexley Village. This locational advantage will of course have an impact.
Great buying experience. Abbie patiently put up with my fussy requests and kept me in mind when the right property came up. This personal and bespoke treatment sets the agency apart. Abbie was honest and felt I could trust her which is rare in sales. Not pushy at all. Thanks Langford Russell!
Absolutely ridiculous service. And don't even think of walking on the shoes you bought, its going to wear out in 5 steps you take ! Don't think of any refunds or replacement. Because all they care about is MONEY !
Jayne Dillon in the Swanley branch was fantastic. Sold my house within 2 months for a good price. She was always on the other end of the phone to help with any queries and made the whole experience easy. Would recommend her if you want to sell your property fast and for a good price.
Awful would not use the estate agent purely out of principal. Jane in sales is particularly rude and not a helpful happy sales agent that you would expect. Worst of all don’t ask her questions as she will give you a sarcastic answer! Think she should consider a job where she doesn’t have to deal with the public