We purchased a house through the Catford branch very recently with Franco (Arikson) and he has been so helpful, always responsive and on the case! It has been a very difficult and very long chain through no fault of Acorn's. It would have been extremely painful had Franco not been so helpful, honest and proactive in making sure all the different people were on the same page. Thanks Franco!!!
Richard Allen and his team has been my guiding light since 2002. I have bought and sold several properties through them. In fact I am now waiting for yet another property to become available. Richard is great with local knowledge and people. I guess that's one of the many reasons he is still here in Catford.
Highly recommend KFH in Bromley. Professional, pro-active and friendly service. Malica was really helpful from start to finish. Very happy my flat sale completed so quickly.
Poor service from the branch manager, quite rude too. Shame as other staff were professional at least. I will return when management changes not before. A pity as KFH have several good branches in the Crystal Palace to Bromley region.
Had some concerns at first however after raising the issues with rob the manager he was happy to help and adress any issues and has since given me his personal contact should i have any further issues. Greatly appreciated his input.
My partner and I were very impressed with Petrena’s professionalism and communication throughout our house purchase. It wasn’t a straight forward transaction and without Petrena’s tireless hard work, the sale may have fallen through. We are extremely grateful - thanks Petrena.
Horrible experience buying through this agency. Felt stalked with constant calls at the workplace and unbelievable pressure (especially when we were not the ones with the onward chain slowing the process down). I will never us this agency to handle selling or buying property ever again.
We had fantastic service from James and Scott. They helped us find a tenant for our flat and made the process feel easy and stress free. They were professional and personable throughout.
Unfortunately, pretty useless. Bought from them and had impersonal and fairly consistently incompetent service from our particular estate agent. She didn't listen when they called us asking questions and didn't answer questions when asked. Would recommend avoiding selling or buying if possible.
Thankfully the branch manager stepped in and fix to mistakes.
I have been liaising with Neil for a rental property, he has been very professional, helpful and is willing to sort out any issues or concerns I have raised. He goes the extra mile which is helpful in a stressful time when moving.
I would definitely recommend this service and look forward to their continued service during my tenancy.
Thank you Neil.
Awful lettings agent. Poor communication. Having read all the positive reviews I expect better customer service. This company is the worst letting agents I have ever dealt with, they are rude and very unprofessional. They are only interested in speaking to you if you are not making a complaint or have a problem with the house you are in! They especially don't understand the words customer service! Also the whole point of being with an agent is so that if there are any problems they get it fixed - well this company doesn't!