Alan De Maid - Orpington mainly list properties in BR6, BR5 and ME3. Over the last 6 months, they've listed 49 properties, with 28 currently on the market.
Most of the properties listed
have 4 bedrooms.
They list properties for sale on
both Rightmove and Zoopla.
Dixons were very pro active in helping us find the right sort of property. Communication throughout the buying process was good and they always responded to our questions in a timely manner as well as liaising effectively on our behalf with both the vendor and conveyancer. If I needed an estate agent in the future, I would not hesitate to contact Dixons in Kings Heath. Thank you.
Third Party Review- this review has not been verified by GetAgent.
2nd October 2017
FIVE stars for the most APPALLING service ever, Have to leave this review as no way to make a complaint and believe me I have tried. You can never get through on the phone, always an answer machine, normally 24 hours before a call back. I sold through Dixon's, to a buyer having a mortgage through them. However when trying to make offers on properties, Dixon's either didn't answer phones and agents had to leave messages, when they did get through, the tell me that one of the advisors would tell them I was sold but couldn't give them details of the chain as it wasn't his job. They would then have to wait for call back from another advisor, who I am told by several agents, was unable to confirm my buyers own selling position, or his agent etc etc. I eventually had to ask my solicitor to send a memorandum of sale to the sellers agent....Result, on the last attempt to purchase a house, after 4 days of trying to get info the seller of the property I was interested in took an offer from someone who had had position confirmed. When I tried to complain, I was obviously angry but assertive, Dixon's manager obviously could not handle an assertive woman and told me "I do not have to sit and listen to you screaming" WOW how rude and its a typical male comment to a woman, I am a client not his 'woman'. Luckily my phone was on loud speaker and my neighbour heard the whole thing, and I definateley was not screaming, the Manager just kept overtalking me. Unable to confirm my buyers position I withdrew. But there is one other thing, I agreed a fixed fee including VAT of £2500, as that was a figure I had been quoted with a competitor, I NEVER signed an agreement with Dixon's though and during a call AFTER I had sold they told me it was £2500 + VAT £3k... I am appalled there is no complaints procedure or numbers, no area manager ....DISGRACEFUL. I am now doubting if the buyer for my house HAD in fact actually sold his.