I recently used Haart estate agents to view a house that I was looking to buy. Unfortunately it wasn't the house for me, but I could not recommend Maisie enough. She was super accommodating and met all my needs. Thank you very much Maisie which my house hunting!
Paul and his team helped us work through the sale process through difficult circumstances, we are living in the US and were selling remotely over 4500 miles and 7 time zones! This made communication difficult (we are 7 hours behind the UK) and maybe because of this, we sometimes felt a little isolated and lacking reassurance that everything that could be done to make the sale happen, was being done. That being said, we would recommend them as they got the best price possible and gave good service up to and beyond the sale of our property.
We had previously sold and purchased property through JDM and had no hesitation in using their excellent service again .Without exception the staff are friendly helpful and professional. On going communication throughout the selling process to ensure the process went smoothly .
JDM found us a buyer in just 3 days ! Recommend highly.
Worst experience with an estate agent. This branch is completely disorganised from the manager down. Complaints are left undealt with for months, and then only handled when senior partners get involved. Staff are rude and hostile. There is no consistency - everyone you call/email you'll get a different response from a different person contradicting everything else that has been advised.
I would have given just one star, but there are a few members of staff who obviously care about their work and clients so the second star is for them.
We used Alan De Maid to sell our house towards the end of last year. We switched to them from a different estate agent with whom we had been struggling and we were so glad we did. If only we had done so sooner!
The service we got from Alan de Maid was fantastic and so different to what we had experienced elsewhere. The whole team were very professional and helpful and kept us fully informed on progress and developments around viewings etc. They were all really connected so it didn’t matter who we spoke to, everyone knew what was happening. They gave us helpful and practical advice around the offers we received on our house and Diane’s guidance and experience was invaluable as we navigated our way through a few complications in relation to the property we were purchasing. The progression service was equally impressive and we managed to get to completion in just 7 weeks. We’ve no doubt that this was helped by the efforts of the Alan de Maid team to keep things moving along. We wouldn’t hesitate to recommend Alan de Maid.
We have used the Orpington office of Alan de Maid on many occasions when looking to buy a property and found them to be proactive and professional. We were introduced to Gary Tynan the financial consultant who arranged our mortgage and since helping us, went onto assist our two daughters in buying their first properties. They constantly co-ordinated the chain by providing us with regular updates and were always available to talk to, even after office hours