Vanessa helped us with every aspect of selling our home. She was highly professional and efficient at all times. She continually liaised with other agents and solicitors in the chain on our behalf to keep things moving forward. She was always accessible by phone and email and was a calming influence when things got a bit tricky. And on top of this she was always kind. I felt like she was holding my hand through the whole process and I would highly recommend her as an experienced Sales Negotiator.
75 days ago
My father called this place looking for book a house viewing and was victim to racial profiling. When a customer come to look at a house, questions such as 'can you afford this house' come across as rude and disrespectful. Questions such as, is the houses you're looking for within this price range or where are you currently living could be used to tailor the house hunting experience I understand, but can you afford this house?! Ridiculous. My father is a GP and pays his taxes, so to be ask such a question I think is highly unprofessional. If it weren't for the busy schedule around during this time of the year I'm sure he would have been more inclined to make a complaint. I however am disappointed, especially living in Chislehurst for over 15 years now. Susan should be more respectful in the future.
206 days ago