I could not ask for a better Estate Agent. From start to finish the process was managed with professionalism, fantastic communication and great customer service. I did not have a straight forward sale, it was a complicated move tying together two separate chains. However, John, Katy and Sharon supported by the rest of the staff navigated us successfully through the process. I will definitely be using them again in the future and recommend them to anyone who wishes a smooth move.
Really poor service, poor contact, would not use again avoid
We're currently in the process of buying our first home. A big thank you to Kirsten who has been professional, attentive and informative with all our questions and worries. I'd highly recommend Haart to anyone.
Paul and his team helped us work through the sale process through difficult circumstances, we are living in the US and were selling remotely over 4500 miles and 7 time zones! This made communication difficult (we are 7 hours behind the UK) and maybe because of this, we sometimes felt a little isolated and lacking reassurance that everything that could be done to make the sale happen, was being done. That being said, we would recommend them as they got the best price possible and gave good service up to and beyond the sale of our property.
We engaged with Alan de Maid as a marketing agent for the property we have bought. We are rally grateful James for his personalised and professional approach, being always available to help, and dedication to provide great support for sellers as well as for us as buyers. We really appreciate James and Alan de Maid team making our experience smooth and enjoyable.
We have used the Orpington office of Alan de Maid on many occasions when looking to buy a property and found them to be proactive and professional. We were introduced to Gary Tynan the financial consultant who arranged our mortgage and since helping us, went onto assist our two daughters in buying their first properties. They constantly co-ordinated the chain by providing us with regular updates and were always available to talk to, even after office hours
Langford Russell has been brilliant in my dealings with them. Whether it's Jonathan, Sophie or Luke, they have all been very efficient in delivery of their services.
They are all friendly and professional.
In the last few months I have bought multiple properties through them so have spent quite a lot of time with these guys.
Rented property..... when picked up keys for pre-arranged appt on day of move had to wait an hour as keys not ready, got to house plug sockets hanging off, window broken, garden a mess and told wrong info at viewing. Will never rent from them again!