M Layton
Huge thank you to Maria from Alan De Maid who helped to take a lot of the stress out of the moving process with great communication between all parties in a friendly and efficient manner. Thanks again to Maria and all the team at Alan De Maid!... Read more
17th Oct 2024 (17 weeks ago)
TheOdonz
Maria was simply incredible ! Handled and completely managed my expectations throughout ! Was not left disappointed even slightly ! She was amazing ! Thank you for helping me with my amazing new home :) !... Read more
15th Oct 2024 (17 weeks ago)
S Murmann
Communication with the agents was easy and they were very patient and helpful when setting up the tenancy agreement.... Read more
Tenant
30th Sep 2024 (19 weeks ago)
A Bernadochi
Well, I just wanted to say, how nice, amazing and friendly is this team. Above all efficient, even when we had problems with registration with three energy providers, they helped us quickly amid a lot of stress during the moving time. I truly highly recommend the services of Alan the Maid. We are so thankful to have their support to have our new lovely home.... Read more
30th Sep 2024 (19 weeks ago)
Dilys
Couldn't be happier with the experience I had with Alan De Maid. It was a smooth process start to finish, with great support after moving in as well. Such a wonderful team, thanks to you all!... Read more
30th Sep 2024 (19 weeks ago)
L Miku?ionis
We would like to extend a huge thank you to the entire team for the amazing job they did in selling our flat. A special shout-out goes to Robin and Munsoor, whose professionalism, dedication, and expertise made the whole process smooth and stress-free from start to finish.
Robin was incredibly responsive, always keeping us updated and answering any questions we had, no matter how small. Munsoor's attention to detail and negotiation skills were truly impressive, ensuring we got the best possible result.
Thanks to their hard work, the sale exceeded our expectations, and we couldn’t be happier with the outcome. We highly recommend this team to anyone looking for a reliable, professional, and supportive estate agent. Thank you again, Robin and Munsoor!
Best wishes,
Liu&Josh... Read more
Seller
19th Sep 2024 (21 weeks ago)
A j
Speedy service, really responsive. Robin K. in particular was really supportive very helpful throughout our buying process.
He was easy to communicate with and was always prompt with replies and updates. Robin was also soo helpful with measuring things around the house for us. Very kind and friendly person. Met the team and they were all so warm and bubbly, was treated with a smile. A very welcoming atmosphere at the office.... Read more
Buyer
13th Sep 2024 (22 weeks ago)
C Jasinska
After starting with another estate agent who were unable to get an offer on our property, Alan de Maid sold our property on their first viewing. Very professional, easy to work with. Would recommend.... Read more
Seller
29th Aug 2024 (24 weeks ago)
J Cottrell
I have to say that everyone at Alan de Maid has been a pleasure to deal with from the very beginning and all the way through - Ralph, Mak, Robin and Maria – especially Maria who became my main point of contact. She has been so helpful, full of advice and always friendly, professional and ‘on it’ all the time – just fantastic. I am so grateful to her and the whole team who have made selling my home so much more bearable.... Read more
Seller
18th Aug 2024 (25 weeks ago)
M Henry
Maria & all the team have been a pleasure to work with!!!
Not only did Maria help me in finding my dream apartment but she helped in finding a buyer for my existing place also. She has also kept us informed at every step, absolute gem!... Read more
Seller
16th Aug 2024 (26 weeks ago)
M Eagles
I have been dealing with Annabelle Bennett and she has been amazing from the start. Always helpful and keeps me up to date with what’s going on. She has a calming attitude and is lovely to deal with and has made a stressful time an absolute joy!! A total superstar.... Read more
A Ward-Ure
Maria from the Bromley branch was an absolute legend throughout my sale process. There were some challenges as the sale progressed but she was always there facilitating communication and trying to find ways to keep us moving forward. She really went above and beyond, and I'm not sure that the sale would have gone through without her constant support. I really can't recommend her and the sale team at the Bromley branch highly enough.... Read more
Seller
2nd Aug 2024 (6 mo. ago)
M Collie
Professional and honest service... Read more
25th Jul 2024 (6 mo. ago)
Anonymous Homeseller
I think their commission and fee rates were competitive. Their communication was good and they did well to progress my sale. Where a potential buyer had seen something similar to my property, the estate agent would schedule them for a viewing at mine too which boosted my views. I broke even on the sale price of my property and so ideally i would've been able to get more for it but given various factors, I think it was a fair price it ended up being sold for and it could've been worse ie. I could've taken a loss... Read more
Seller
24th Jul 2024 (6 mo. ago)
will
Leasing my house through Alan De Maid was a great experience. The Staff (Ndidi and Bee) were extremely helpful in finding me a suitable house and were professional in the discussion between myself and the Landlord. Once the property was secured, they were very enthusiastic in helping out with ongoing support. I highly recommend this team.... Read more
Tenant
21st Jul 2024 (6 mo. ago)
N Matongo
The service was 10/10 for me. Ndidi made everything easy for me, by getting us the perfect home we needed. The support from Bee was exceptional and guided us through everything made sure she left us with her our home. Great service. I highly recommend... Read more
16th Jul 2024 (6 mo. ago)
R Riggs
Alan de Maid have sold two properties for me. They are the best estate agents I have used: both sales had some challenges which they managed superbly. More importantly, they have integrity - they emphasise honesty and transparency in all their dealings, whether you are a buyer or a seller. Their staff are always friendly and available; presumably this is why, when I last visited, their shelves were lined with thank you cards. Thank you for all of your hard work, Robin!... Read more
Seller
8th Jul 2024 (7 mo. ago)
H Opaye
They are just nice people and are serious with their work they helped us got a place which we love . Throughout the process it was fast will recommend to everyone who need services with renting or buying a house... Read more
M Jennings
Fantastic services from in my opinion the best in the business.
No one does it quite as well as Alan de maid. Thank you for always helping to find us a beautiful rental.... Read more
Tenant
6th Jul 2024 (7 mo. ago)
rasheeda
Ndidi and bee have been very helpful helping me find my new house to rent in short time they gave me a lot of options and very friendly and easy to talk to it was very smooth experience thank you for best service ever... Read more
Tenant
5th Jul 2024 (7 mo. ago)
C Silva
Old man became very passive aggressive and rude over a parking space which has no signs outside building.
Partner parked there as we was going to the Chinese next door with 7 month old & a 2 year old, as we left and entered the car, he got out of his car and became passive aggressive about us parking 1 space over where we were allowed to, despite there being no signage at all. We said okay no worries and he continues to be rude and become threatening.
Absolutely disgusting.... Read more
J Sayer
We’re currently going through a purchase of a flat through the Bromley branch. We have found everyone we spoke to really helpful especially Maria Ticehurst who has assisted with our property search from the start. She managed to find us our dream flat and has been really quick at responding to queries we’ve had. As first time buyers we was going into the process not knowing too much so having Maria to hand when we have needed has been a great help.... Read more
Buyer
3rd Jul 2024 (7 mo. ago)
M Wallace
Both Maria and Robin have been amazing during the purchase of my new home. They've both gone over and above in answering any questions, and helping me with planning the renovation ideas for when I finally get the keys. My constant ask of 'can you please help me measure this please' has always been met with warmth and enthusiasm and it's just making the whole experience more exciting, rather than daunting. Thanks guys!... Read more
Buyer
2nd Jul 2024 (7 mo. ago)
M dahmi

We re running through the process of purchasing our first home with Alan de Maid after spending more than a year searching for homes in the neighbourhood! ( we are new to the UK so extended learning process :) )
Unlike all other RE agencies of the area (I ve checked them all and spoke to agents and visited more than 40 properties ), we had an amazing experience with Maria! Super clear, professional, straight to the point, gave us space, clear guidance, and was extremely on point !
She is very consultative in her selling and made our experience amazing until we posted an offer.
Our offer got accepted and the service we are currently receiving is exceptional by all measures, she picks up her phone systematically, answers all our questions and is efficient in everything she takes care of, she is our fixer and this agency is such a gem!
I truly can’t recommend enough Alain de maid, the service is very boutique like and top notch (Dubai and New York standards ) ! And especially ask to deal with Maria if you want to have a seamless process and accurate advice !... Read more
Buyer
1st Jul 2024 (7 mo. ago)
S Burgess
Robin was very informative throughout the process and provided regular updates. Would recommend.... Read more
11th Jun 2024 (8 mo. ago)
A Oyediran
Using Alan de Maid Bromley for both mortgage advise service and to find the right property for me. The process of buying a house can be stressful, and even more so for a 1st time buyer, however using Alan de Maid has made an otherwise frightening process less so. Maria Ticehurst at the Bromley branch has been extremely helpful throughout this process, constantly communicating, answering any questions I might have, providing reassurance where applicable, and she also made the referral to the in house mortgage advisor Dev Patel who has equally been helpful and responsive during the process. As a 1st time buyer, I couldn't have asked for a better team to help handle the process.... Read more
Buyer
12th May 2024 (8 mo. ago)
S Hunt
Maria is a gem to work with. Always cheery, always helpful.... Read more
V Chaban
Had a really good experience with ADM Bromley, whilst selling our house. Robin and Ravina were polite, professional and very helpful. Sale process went really well and with minimum stress. Well done guys !... Read more
Seller
26th Apr 2024 (9 mo. ago)
C Ferrante
I had been looking to buy a house for over 2 years, with poor results. My point of contact at Alan De Maid was Robin, who took the time and patience to identify a property for me, also recommending a firm to carry out remedial works. A very effective and courteous service that I do not hesitate to recommend.... Read more
Buyer
6th Apr 2024 (10 mo. ago)
L Rangel
Ravina has been great showing us beautiful homes with great energy; enthusiasm and knowledge, while she was away the team was very helpful and professional, Munsoor did his best to accommodate our availability, which is much appreciated. Great experience so far !... Read more
2nd Apr 2024 (10 mo. ago)
Tiago
Very helpful and professional! Would recommend!... Read more
31st Mar 2024 (10 mo. ago)
C Taylor
Ravina was so friendly, professional and efficient. I was updated appropriately with the progress of my flat sale and felt they had everything under control. It was a very smooth stress free process. Thank you!... Read more
Seller
13th Mar 2024 (10 mo. ago)
Robin from ADM provided excellent service. We are deeply appreciated for his support. Without his support we could not have successfully completed the contract exchange.... Read more
Seller
7th Mar 2024 (11 mo. ago)
N Murray
Thanks to Ravina Fermah and the team for all the help and persistence shown!... Read more
11th Feb 2024 (1 year ago)
J Desai
Highly recommend Alan De Maid. Just exchanged on the sale of my Grandmothers house and Ravina was our agent, she was professional, full of energy and so helpful during the whole process. Thank you Ravina!!... Read more
Seller
9th Feb 2024 (1 year ago)
J Witt
What a pleasure to deal with Ravina at Alan De Maid. Always prompt with replies and viewings and has made the process so easy. 6 stars wasn't an option annoyingly. James Witt... Read more
9th Feb 2024 (1 year ago)
G A
Ravina Fermah at ADM provided an excellent service in selling a property for me. Ravina’s energy, focus and warm communication kept all parties connected and maintained momentum towards completion. Property transactions can be a long journey and having an agent who doesn’t lose interest is essential. Thanks Ravina!... Read more
Seller
2nd Feb 2024 (1 year ago)
S Dunnett
Ravina was fab! We really appreciated her personal touch. Despite many set backs she worked really hard to get our sale through! Thank you!!!... Read more
Seller
1st Feb 2024 (1 year ago)
G Langworthy
We just exchanged on a house with Alan De Maid (completing next week) and were very happy with the service. Ravina was our point of contact, found us our perfect house, and was great with her communication through the whole process (including speaking up and down the chain to help us progress). I would 100% recommend them as estate agents to anyone buying in the area.... Read more
Buyer
27th Jan 2024 (1 year ago)
V U
I recently bought a flat through Alan De Maid and the agent was Ravina Fermah. It was a great experience throughout as she was always welcoming. She acted as a great point of contact between us and the sellers. We also used the solicitors Lewis Nedas law recommended by Ravina and we are really satisfied with them as well.
Would highly recommend Ravina... Read more
Buyer
21st Jan 2024 (1 year ago)
V Jeffs
I got a lot of help from Ravina Fermah and I am very satisfied with Alan de Maid.
They recommended me the best lawyers, Found me amazing buyer.
Ravina even helped clear out my appartment, recommended charities. She managed everything to highest standard whilst i was travelling overseas
Thank you everyone... Read more
Seller
5th Jan 2024 (1 year ago)
S Guy
Very happy with service I received from Ravina at Alan De Maid. From start to finish Ravina was very professional, kept me updated throughout journey of selling my property either my telephone conversation or email. Thank you Ravina.... Read more
Seller
28th Dec 2023 (1 year ago)
D Aram
I worked with the lettings team from Alan De Maid Bromley; Ndidi, Tanya and Bee. Thank you for all your help in making our search and move so smooth. Special thank you to Bee who was so polite and patient whilst showing me the property.
Dilan & Baris... Read more
Tenant
17th Dec 2023 (1 year ago)
S Fuller
Very pleased to have had a trouble free sale of a one bed room flat. Had a number of viewings as soon as the property went on the market and quickly got an acceptable offer. Was recommended Amphlett Lissimore as solicitors who were excellent and was able to exchange contracts within 2 months of accepting offer. Completed 5 days later.... Read more
Seller
16th Dec 2023 (1 year ago)
G Shipley
I would highly recommend Alan De Maid in Bromley. The staff were very friendly, helpful and professional at all times. Ravina and Ralph helped to minimise stress during the move and they were very informative and supportive. Thank you for helping me with the purchase of my new property.... Read more
Buyer
14th Dec 2023 (1 year ago)
D Osgood
I recently went with Alan De Maid to buy a Flat! From day one there services were brilliant. They did great customer service, made sure I had the right address to the property and also knew where to park when I viewed the flat! In the process of completing to buy the property, they recommended the solicitors called Lewis Nedas Law. They were brilliant from the start as well. Always emailing or phoning me to get certain information or clarification as well. Daniel... Read more
Buyer
11th Dec 2023 (1 year ago)
M Large
Excellent service and market advice as always from the Alan de Maid team. Ravina and co always go the extra mile. Highly recommend.... Read more
25th Nov 2023 (1 year ago)
L Ltd
We have gone through Alan de Maid to find a rental property. The team were brilliant and incredibly helpful answering any questions we had, communication were excellent, I highly recommend it for excellent service.... Read more
Tenant
15th Nov 2023 (1 year ago)
B Bhasker

I recently had the pleasure of working with Alan De Maids in my search for a studio apartment, and I cannot express enough how impressed I am with the level of service they provided. From the beginning of my apartment hunt to the final paperwork, the team at Alan De Maids, particularly Abbey, Bee, and Ndidi, demonstrated professionalism, efficiency, and genuine commitment to ensuring my housing needs were met.
Abbey, my primary point of contact, was incredibly knowledgeable about the local rental market and took the time to understand my preferences and requirements. Her proactive approach and attention to detail played a crucial role in streamlining the search process, ultimately leading to the discovery of the perfect studio apartment for me.
Bee, another invaluable member of the team, exhibited exceptional organizational skills. From scheduling property viewings to coordinating with landlords, Bee's efficiency ensured that my time was utilized effectively throughout the apartment search. Her friendly demeanor and willingness to go the extra mile made the entire experience enjoyable and stress-free.
Ndidi, who assisted with the paperwork and finalization of the rental agreement, was instrumental in making the transition into my new studio seamless. Her prompt responses to my queries and thorough explanations of the leasing process demonstrated a commitment to customer satisfaction that is truly commendable.
Overall, my experience with Alan De Maids was nothing short of excellent. I wholeheartedly recommend Alan De Maids to anyone in search of a reliable letting agency. Their professionalism, expertise, and commitment to customer satisfaction set them apart in the competitive real estate market. Thank you, Abbey, Bee, and Ndidi, for your outstanding support – you've made finding and securing my studio apartment a truly memorable experience!... Read more
Tenant
10th Nov 2023 (1 year ago)
W Johnson
Ravina managed my sale, she did an excellent job, she did not let my buyer reduce and we felt.very protected and wouldn’t hesitate to recommend or use her again... Read more
Seller
6th Nov 2023 (1 year ago)
A

Incapable of managing their properties. Caused disruption, damage, and nuisance. Would rate 0 stars if I could.
Edit : I had hoped there would be some form of communication or repair work done so that I could alter my review. Unfortunately, Alan De Maid Bromley Branch has a lack of adequate maintenance and a poor housing society system. Myself, my landlord and letting agent have repeatedly emailed and called to sort out a reoccuring leak and a broken window. Their tenant angrily smashed glass out of the top floor window onto the neighbours roof below. This is a safety concern, which has been ignored. Also, allowing tenants to be messy and dirty in the front of the property, not caring for bin area attracting pests, attracts antisocial behaviour such as drug takers stopping by the rubbish to take their drugs. (DISGUSTING!) Also, this has been luring rubbish tippers of the public who pass by and decide to chuck their rubbish on top.
So far, I stand by my review as Alan De Maid seems incapable of properly screening potential tenants and maintaining good quality standards. Should this be resolved, then I will update this review and trustpilot.... Read more
Landlord
2nd Nov 2023 (1 year ago)
Katia
Ravina was amazing, she was our designated agent and was very supportive throughout the process of selling our property. She was constantly on the ball to ensure all parties were moving and always looking after my best interest. Ravina was very attentive and helpful. Many thanks Ravina you are amazing and wishing you all the best as you have a superb career ahead.... Read more
Seller
1st Nov 2023 (1 year ago)
E Newbury
From the very beginning, Alan de Maid in Bromley have been amazing on our journey to find a flat to rent.
Ndidi was in contact promptly to arrange a viewing for a flat we liked the look of. Within 8 hours of submitting a form to view, I was on an online viewing with Ndidi talking me through the flat. We were then booked in for the same week to view in person.
The estate agent - Bee - who showed us around was very professional, answered our questions and was open and honest about how the process would work. We submitted the application and we’re thankfully successful. Since then, Alan de Maid have kept us informed with any updates and have been incredibly prompt in responding to messages. They’re a brilliant team and we feel lucky to rent through them.... Read more
Tenant
24th Oct 2023 (1 year ago)
R Marsh
A big thank you to all at Alan de Maid especially Ravina Ferma for her great communication and quick reactions , highly recommended... Read more
23rd Oct 2023 (1 year ago)
Alice
Such an easy and quick process with Alan de Maid from purchasing the property and letting it out straight away. I did not need to do a thing, they covered everything.... Read more
Landlord
22nd Oct 2023 (1 year ago)
K G
I recently rented a property through Alan De Maid, they are very professional, punctual and guided me through the whole process with a great amount of patience.
Definitely would recommend their expertise anything property related.
:)... Read more
Tenant
20th Oct 2023 (1 year ago)
K McClellan
I would highly recommended Ravina, Munsoor, and the Alan De Maid team. After my sale fell through at short notice, Ravina did an amazing job at finding another buyer and seeing the sale through to exchange in a short space of time. Well done Ravina!... Read more
Seller
18th Oct 2023 (1 year ago)
S Sandiford
Ravina was our designated estate agent and she was fantastic! She was also on hand to answer any queries and went above and beyond to ensure we were comfortable and secured the dream property! Would recommend to anyone looking to secure the home of their dreams!... Read more
Buyer
18th Oct 2023 (1 year ago)
J Wall
I have peace of mind that my properties are in safe hands with Alan De Maid looking after them and would have no hesitation in recommending them.... Read more
Landlord
18th Oct 2023 (1 year ago)
D Taylor
ADM were helpful from start to finish , although that was not long at all……
great Communication & very professional.
I would definitely recommend & use again.
Deborah... Read more
18th Oct 2023 (1 year ago)
O Jeandat
The team have been really helpful throughout the process. Everyone was really lovely and supportive. Thank you again so much!... Read more
17th Oct 2023 (1 year ago)
T K
From the very start of our house moving journey Alan De Maid have been with us all the way. Kept us updated regularly, giving good advice. A mention for Ravina, always able to answer our questions and concerns offering calm and reassurance.... Read more
6th Oct 2023 (1 year ago)
ARABELLA
UNPROFESSIONAL. DISAPPOINTING. LAZY!... Read more
6th Oct 2023 (1 year ago)
L Kenyon
I found the team at Alan de Maid very professional whilst also offering a personal service. Our house sale process had its ups and downs, but at all points we were kept up to date with what was going on, and the dialogue between all parties was maintained very well. Thank you for helping us and for keeping positive throughout!... Read more
Seller
27th Sep 2023 (1 year ago)
L Nguyen
We have just completed our house purchase via Alan de Maid, our agent is Ravina. The entire team have been extremely helpful throughout the process. They’re always available when we need to come for a visit or have surveyors/builders come to assess the property before we exchange. Ravina especially has been very communicative and managed communications with both our solicitors and the sellers promptly!... Read more
Buyer
27th Sep 2023 (1 year ago)
C Wang
Sold house via Ravina.
your team done everything so quickly, very professional and friendly service that I have never had. highly recommend your service again.
your very good at negotiating and always thinking from customer angle. Thank you for your hard work and service. xx... Read more
Seller
16th Sep 2023 (1 year ago)
P Carter
A massive thank you to Ravina and Andrea. Fantastic customer service throughout. The comms was always brilliant and I always got a call after I emailed which was appreciated. It made our property sale a smooth process. Highly recommended.... Read more
Seller
14th Aug 2023 (1 year ago)
A Nicholls
Andrea and Ravina were extremely helpful, professional and efficient when taking us through the buying and selling process and keeping us informed along the way. Many thanks!... Read more
Seller
14th Aug 2023 (1 year ago)
E Marcellino
Thank you Ravina Fermah for all her help. We are really grateful to have had you helping us.
Ravina has made the difference in our sell. We had a hard time with selling our property due to house market crisis, yet she has been able to manage the situation with confidence and professionalism. We sold our house at the asking price thanks to her.
Thank you for Ravina, and also Munsoor.
Best wishes
Elisa... Read more
Seller
14th Aug 2023 (1 year ago)
M Toktas
Ravina , thanks for your services and help to us. Excellent staff and agency.
Thanks Alan De Maid bromley... Read more
3rd Aug 2023 (1 year ago)
ali
Shocking customer service for landlords never pick up the phone and never return voicemails or emails. Very frustrated at this point.... Read more
Landlord
22nd Jul 2023 (1 year ago)
House was put on the Market on Thursday evening and sold on the Saturday, great communication and really friendly and helpful.... Read more
Seller
8th Jul 2023 (1 year ago)
Nelson
A big thanks to ADM who acts as my agent on my sale, Ravina has been very proactive through out the past year. It hasn't been easy, first the pandemic, then the interest rate. Our property fell through several times due to the interest rate, it got to a point when we starting to lose hope, Ravina and team continue to support and encourage us. Her professionalism is well recognized, and I wish her and the company all the best.... Read more
Seller
22nd Jun 2023 (1 year ago)
S Greening
Ravina and Ralph in Bromley from Alain de Maid both did an excellent job. Thank you for all your help!... Read more
16th Jun 2023 (1 year ago)
A K
Tanya, Bee and Abbey were all very helpful and supportive during my move. :) especially Tanya, who was a great coordinator, she responded to my every request in a timely manner, her services were amazing.
It would have been perfect if Alan de Maid could answer my call as well instead of transferring it to a voice mail. As most of our communications were via emails. Also, if there were more agents who could answer my inquiries rather than just one person, Tanya.... Read more
12th Jun 2023 (1 year ago)
L LINDSAY
I had a really bad experience with KFH before ADM took on my house sale. They did a great job. Ravina was our main agent and she did an excellent job. She was very thorough and personable. Couldn’t recommend her highly enough.... Read more
Seller
9th Jun 2023 (1 year ago)
M.

Purchased a property through Alan de Maid. On the day of completion, I told Ravina the time my family and I would be at the property.
We waited with our 6 month old baby for half an hour. Then to be told via email “I have left your keys with my collegue in branch as I am out on appointment”. The colleague would not come out as it was not “protocol” and she said that there was no one else available.
Thankfully, a neighbour dropped me to Alan de Maid to get the key. Not only were there plenty of staff. But Ravina was there and was now telling me that they did not have the key. Worse still, she accused my surveyor of having it. Once that was disproved. She then blamed the seller and said if I needed a locksmith I can then make a claim against them via my solicitor. Not a great start, suing someone who would also become your neighbour.
Ravina then went looking in the back office and returned with the key, without apology. Now, all of a sudden she wanted to come to the property, against their own “protocol”.
All this time and embarrassment could have been avoided with better communication.... Read more
Buyer
6th Jun 2023 (1 year ago)
L N
Amazing, professional and really helpful team.
Being a fist time buyer, they helped a lot to get trough the whole procedure.... Read more
Buyer
2nd Jun 2023 (1 year ago)
J Carnell
As a conveyancer I have had a number of clients buying/selling through Ravina and her team. I have always found her to be extremely helpful and professional. I would thoroughly recommend.... Read more
22nd May 2023 (1 year ago)
D Francis
Thank you so much to Ravina Fermah and the rest of the team for selling my leasehold flat in Bromley.
From first offer to completion was an impressive 3 months - made all the more impressive with the complexity of cladding and service charge issues to deal with. Ravina was especially knowledgable about the difficulties involved - especially my particular building. Thank you so much!... Read more
Seller
19th May 2023 (1 year ago)
A Hedges
Ralph has been so helpful and accommodating. He has been there at the end of the phone to help and assist me. I highly recommend using this company.... Read more
16th May 2023 (1 year ago)
R Aaron
Recently sold and brought a property using Alan De Maid. Great service from start to finish, especially from Ravina whose great knowledge of the local area with tips to help us get the most from our new property. Their expertise helped us get through a tricky sale whilst being kept in the loop made us feel more at ease. Would 100% reccomend them to others selling throughout the Bromley area and will use them again in the future.... Read more
Seller
9th May 2023 (1 year ago)
A Ghadimey
@ Abbey, Bee, Tanya, Oliver I would like to say thank you so much for your support ???? you guys help me a lot to find a place to move in thanks again... Read more
Tenant
6th May 2023 (1 year ago)
H Page
Fantastic start to finish - friendly, professional, knowledgeable and responsive. The team (Abbey, Bee, Tanya, Oliver) worked so well together, a well oiled machine!... Read more
2nd May 2023 (1 year ago)
E randazzo
We've had an amazing experience with this agency, everything was smooth and easy and Abbey, Bee,Tanya, Oliver and were super kind and helpful. Thank you so much guys!... Read more
2nd May 2023 (1 year ago)
D Riccio
If you are looking to buy your dream home, this will be the right place for you. I had Ravina looking after my purchase and I could not thank her enough for her being dynamic and always on top of all the relevant documentation.
She is a trustworthy and reliable person, does her job with passion and helped us in all the steps. She is really a person you can count on. Arranged more than one viewing for the property we have chosen and always clear explaining the whole process. If you are looking for the best, she is the right person! Highly recommend her!!!... Read more
Buyer
27th Apr 2023 (1 year ago)
M Bailey-Wong
As a first-time letter, I am happy to say that this was a very smooth and quick process! Abbey and Tanya have both been very helpful and have provided a lot of information during the application/signing.... Read more
Landlord
21st Apr 2023 (1 year ago)
K tong

I don’t normally leave reviews for agents but I felt the need to in this instance. As a mortgage broker, ex estate agent and ex countrywide employee I come across ALOT of estate agents. I deal with a lot of agents in Bromley as that is where I was based. However it’s not often I come across an agent as brilliant as ravina fermah. We were working together in a chain. I completed the mortgage for the buyers for one of her vendors. I have never come across ravina before. However I just want to say if you are looking for an agent in Bromley ravina from Alan de maid is the one to contact ( and I deal with a lot of Bromley agents) she was cooperative, helpful, friendly but most importantly she worked extremely hard to make sure we got her vendors property over the line. She was so helpful in working with the vendor to get what we needed for a very difficult lender for the buyers mortgage. And I can’t thank her enough for making a very difficult application as stress free as possible by being so helpful.
I really hope she gets the recognition she deserves and as an independent broker if I have any clients looking to sell in Bromley I will 100% be recommending her. I look forward to working with her in the future.... Read more
14th Mar 2023 (1 year ago)
Olls
Typically I try and stay away from Estate Agencies as pretty much all of my experiences have been very bad and frustrating due to lack of knowledge of the property, experience in the field, maturity or just pure incompetency when it comes to making the process smooth BUT after dealing with Bee Cemal who is the Senior Lettings Negotiator at this business. I can safely say my hope has been restored. She went above and beyond and ensure we had a chance to view our ideal property, was clear. polite and professional. She was clearly looking out for our best interest which is what its all about!
Brilliant asset to have in the business and would highly recommend to anyone who is looking for a simple, slick and fair process when it comes to finding your new home.
Keep it up!... Read more
3rd Mar 2023 (1 year ago)
D Chenery
Recently purchased a property through Alan De Maid. Ravina and the team were very helpful throughout the process, keeping me up to date and helping progress the purchase quickly.... Read more
Buyer
2nd Mar 2023 (1 year ago)
S goswami
We would like to extend our thanks to Alan De Maid team for helping us to find this property. Special thanks to Ravina Fermah for her dedication and promptness. She has been incredible throughout our purchase of this property.
Dr Dita... Read more
Buyer
20th Feb 2023 (1 year ago)
S Pillai
We were very happy with the service provided by Alan de Maid, Bromley. Our house came under offer within a few days of marketing. Munsoor, Ravina and the rest of the team were all very professional, friendly and kept us informed throughout the process. Munsoor was very reassuring given the current climate. We would highly recommend the team at ADM Bromley. Sakthy and Antoinette Pillai... Read more
Seller
18th Feb 2023 (1 year ago)
I Phillipo
I feel I had good communication from my estate agent (Ravina F) managing my sale and that they helped progress it. Due to the slowness of solicitors, the communication was paramount in my confidence that the sale was progressing. The estate agent really put me at ease by explaining technical and legal jargon in layman's terms as well as advising on matters in my best interest where they were able to. Alan de maid price was was more reasonable than others with some charging double, I definitely feel they were good value for money and would recommend to others. I will now be popping into the office just to say hi as they were such a lovely team to deal with. Thanks Ravina!... Read more
Seller
14th Feb 2023 (1 year ago)
P O
Perfect experience as a tenant moving into a new property, from start to finish the whole team has been very professional, and extremely helpful & supportive during the move.
Big thanks to Tanya J, Abbey K, Bee C & everyone else involved.
Would highly recommend!... Read more
Tenant
6th Feb 2023 (2 years ago)
A Panton
Ravina was fantastic from start to finish. From showing me around the property to ensuring that the purchase completed on time when dealing with some tricky solicitors, she made it possible for me to buy my perfect first home. I would definitely recommend both her and Alan De Maid... Read more
Buyer
5th Dec 2022 (2 years ago)
C S
Great service throughout. Big thank you to Kerry and Ravina.... Read more
19th Nov 2022 (2 years ago)
T Faizi
I have just sold my flat with Alan De Maid. The estate agent Ravina helped complete a complicated transaction where the buyers wanted to rent the place first and the sale included splitting the freehold. All went well and the transaction was completed smoothly even with all the complications. The service was professional and efficient and I can highly recommend them.... Read more
Seller
27th Oct 2022 (2 years ago)
K Fini
Ravina was very helpful in getting our complex purchase over the line - much appreciated!... Read more
Buyer
22nd Oct 2022 (2 years ago)
Juls
Where to start!
Ravina, Kerry and Mak were all exceptional at selling our house. In this current climate things won’t necessarily go to plan - you want an estate agent who can adapt, problem solve and have plan B and C when things don’t go as expected - which is exactly what they did.
The service is very personal - we didn’t feel like just another house sale to them which we felt with other agents. They gave 100%. Customer service, expertise and professionalism were exceptional. Wouldn’t go anywhere else now!... Read more
Seller
20th Oct 2022 (2 years ago)
J
Ravina helped me with the purchase of my house. I can’t fault the service she gave us. She went above and beyond and made the process as painless as it can be. Easily the best estate agent I have dealt with.... Read more
Buyer
17th Oct 2022 (2 years ago)
S Mowat
Needed to sell a rental property from distance and was extremely impressed by the engagement and support from Alan De Maid. Munsoor started the process and was extremely understanding of my circumstances, flexible with his time and made the initial part of the process extremely easy.
He then handed over (seamlessly) to Ravina who really went the extra mile, helping me navigate the world of solicitors and engaging with them once the process was started. She then guided me through every step of the way clearly explaining and helping to press the right people at the right time. Extremely good service taking a lot of the stress and pressure away from what is usually an extremely challenging process.
Very much appreciated. Thank you!... Read more
Seller
13th Sep 2022 (2 years ago)
S Cowden
Would highly recommend, very professional and supportive from start to finish.... Read more
6th Sep 2022 (2 years ago)
S Shakour
Great service. Teresa was very diligent following up on any queries and ensured timely completion. Highly recommend.... Read more
1st Sep 2022 (2 years ago)
N 29
Ravina is outstanding. My neighbour sold their property (same as mine) in 2 months and she found a buyer within a week for mine. Her work rate is incredible but importantly she is available and propmptly gives feedback. Very knowleageable and goes the extra mile to get the job done. I will certainly only ever use her in the Bromley area.... Read more
Seller
18th Aug 2022 (2 years ago)
M Millington
Really professional and helpful. Bought from Alan de Maid in March 2022. Kerry helped keep the process moving and gave additional advice. Appreciated.... Read more
Buyer
2nd Aug 2022 (2 years ago)
B Angeles
ADM has always been able to support us for the past 6 years with renting a property in Orpington. There always unpredicted concerns and they have always been able to address them as soon as possible. Bee, one of their personnel was able to turn things around really quickly together with our landlord to get our flat approval of being refurbished this week. Looking forward to it!... Read more
18th Jul 2022 (2 years ago)
J Korta
Very helpful, efficient and easy to work with.... Read more
22nd Jun 2022 (2 years ago)
Ravena showed great professionalism during the process.... Read more
Buyer
8th Jun 2022 (2 years ago)
T Valentino
Great service provided by Oliver, Bee and Tanya throughout the tenancy process. Swift, polite, professional and knowledgeable. As a Landlord I highly recommend ADM.... Read more
6th Jun 2022 (2 years ago)
S Vidale
We have been searching for a 3 bedroom home for about
a year and a half. Kerry from Alan De Maid has been on this long journey with us. She has been polite, helpfull, professional and most importantly very patient with us. Kerry knows the type of property we were looking for, and never wasted our time sending us any old 3 bedroom poperty that did not fit our brief. I would recommend anyone searching for their special home to contact Kerry, you will not be dissapointed. So a big THANK YOU KERRY from us and our family . xxx... Read more
18th May 2022 (2 years ago)
J Totman
We had been looking for a house for a while, and ADM were the only agents who kept me us up to date with new instructions and would check in on us to see how our search was going. They also refrained from sending us random emails weekly with properties that did not match our requirements and really took the time to understand what we were looking for. We ended up buying a house through them which was perfect and they were extremely helpful throughout the sale progress. Kerry and Theresa went the extra mile.
By far the best agents in Bromley.... Read more
Buyer
12th May 2022 (2 years ago)
J Coggan
The team is amazing, reply quickly and really help when needed. Best service ive had in the UK so far!... Read more
28th Apr 2022 (2 years ago)
J Eden
I agree with reviewer - A Frost. Not the experience I was expecting.
From me personally, I’d say they were argumentative, defensive, insulting and abusive.
They didn’t listen, lied (but as they didn’t listen, they’d probably put that down to “misunderstanding”)
Their Delboy give us all your money attitude rubbed me the wrong way.
I’ll never forget their comment “that’s how the market is. That was then, this is now, the market’s changed. I’ve seen 3 on that street go within days, we’ve already got 10 viewings booked, what even is your budget?”
They don’t need me, clearly, from their attitude, but they should remember that WE don’t need them.
Lettings: if you have a response, respond publicly. Tell everyone.
Don’t bother telling me to get in touch. My money is elsewhere (and believe me, it’s above the asking price)... Read more
26th Apr 2022 (2 years ago)
S Krishnamurthy
We have dealt with a lot of real estates agents but none like Franck and his colleagues at Alan De Maid, Bromley. Franck went above and beyond and ensured that the property was closed on time. He was always in constant communication with us and very responsive. If not for Franck, we might not have had the property on time. Thanks for everything that you have done. Cheers!... Read more
Buyer
20th Apr 2022 (2 years ago)
C Painter
Excellent, professional service from Kerry. Clear communication, responsive and courteous.... Read more
8th Apr 2022 (2 years ago)
P Lilliefelth
The team at ADM Bromley were excellent. Really made us feel like a valued customer, they had a tough sale with our property due to time wasted by a buyer pulling out last minute, but they got us a buyer within a couple of weeks of that and followed through and owned the sale process with a lot of determination. Franck especially was exceptional !!... Read more
Seller
8th Apr 2022 (2 years ago)
F Shariff
Kerry and Franck managed the selling of my property and were excellent throughout the process. They updated me frequently with any progress, gave invaluable support and provided me with the assurance that I was in good hands with them. The team are both knowledgeable and professional and were a pleasure to work with. I will without doubt be definitely using them in the future!... Read more
Seller
7th Apr 2022 (2 years ago)
C Flowers
Highly recommend Alan de Maid Bromley. Teresa and Kerry were brilliant throughout and pulled out all the stops when our sale fell through to get things back on track. They are professional, friendly and kept us well informed the whole way through.... Read more
Seller
5th Apr 2022 (2 years ago)
S Jafar
It has been an absolute pleasure working with Franck Rouget from Alan De Maid. I probably had to wait until Christmas for completion if it wasn’t for Franck and my solicitor. Franck would go way above and beyond. I would highly recommend them and If I ever sell any property then I’ll be using them. I wish I could say the same about my estate agent, Langford Russell. Thank you again Franck for all the hard and commitment you have shown.... Read more
Buyer
21st Mar 2022 (2 years ago)
H Yaxley
I got booked in to visit a house I'd seen on rightmove and Franck recommended another viewing. Turned out to be our dream house! We had a difficult sale of our home (with another agent) but through it all Franck and the team kept in contact and checked in regularly and were warm and friendly and reassuring and we moved in March. Brilliant service and a great team. Thank you - Heather & Jason... Read more
Buyer
21st Mar 2022 (2 years ago)
A Ozcan
I had an absolutely great experience with ADM. A very kind lady called Bee showed me around the property. She was very informative, answered all of my questions and extremely friendly and professional. I am very happy that I decided to go with Alan De Maid!... Read more
16th Mar 2022 (2 years ago)
Q Schonknecht
We contacted Alan De Maid when when we decided to sell our home and were truly impressed by the professionalism of our estate agent, Franck Rouget, from our first meeting. Throughout the process Franck and his team gave us honest advice, were aways available to answer questions and were excellent at attending to detail and pushing other parties to meet deadlines in what was quite a challenging sale. They went above and beyond to protect our interests and we are extremely grateful for their efforts.... Read more
Seller
4th Mar 2022 (2 years ago)
C Ford
Great Service from ADM team at Bromley. They gave us superb support throughout the sales process in spite of difficulties with buyers that was outside of their control. They soon got the sale back on track with replacement purchasers. Kerry was very supportive in keeping me informed of progress and any potential issues. I would certainly recommend them for any house sales or purchases.... Read more
Seller
4th Mar 2022 (2 years ago)
L .Istanbluli
Very helpful and quick to respond.
Franck was particularly accommodating, proactive, up to the task and his collaborative attitude was very assuring. It really helps when the person orchestrating the purchase shine with positivity. ????... Read more
Buyer
9th Feb 2022 (3 years ago)
P Hume-Rodriguez
By far and above the best Estate Agent we have ever worked with. Alan de Maid are now looking after our second house sale and we constantly feel we are in good hands, the staff are knowledgeable, professional, friendly and always super responsive. If you are selling in the Bromley area I would almost insist you should use these guys. Highly recommend.... Read more
Seller
20th Jan 2022 (3 years ago)
L Lucas
A brilliant team and experience - we'd recommend to anyone. Petrena was responsive and helpful throughout, providing all the information we needed, helping us understand the process, and recommending properties that matched our search until we found our perfect home!
From our first viewing to when we came to pick up our keys, everyone we spoke to at Alan DeMaid was helpful and supportive and happy to help with whatever we needed to complete our purchase smoothly. Thank you all for your help and particularly Petrena, Teresa and Kerry :)... Read more
Buyer
11th Jan 2022 (3 years ago)
M Morton
Franck and the team at ADM Bromley were fantastic in helping us sell our flat. Very professional and helpful, and always quick to respond. Franck was always there to answer queries and chase when needed, and his friendly and cheerful demeanour helped make a stressful process much less so. Thanks team for all your help :)... Read more
Seller
15th Dec 2021 (3 years ago)
A Nazzal
Excellent service from a brilliant team. In particular Franck was exceptional- he was standby during the whole process, answering queries swiftly and doing everything possible to help me expedite the process in order to meet my deadlines and work around my busy job. Teresa was also excellent in responding when my agent was not around. Would recommend Alan de Maid Bromley to anyone.... Read more
6th Dec 2021 (3 years ago)
M Lyn
Kerry at ADM was amazing, professional and always at the other end of the phone, giving guidance and support throughout the entire process with the sale of Universal House. A process that was complex and stressful was made to be simple and enjoyable. THANK YOU to Kerry and the team, I would highly recommend using this estate agent.... Read more
Seller
3rd Oct 2021 (3 years ago)
A Bonifacio
We have had the best service and help from Alan De Maid Bromley. The patience and support from start to finish has been overwhelming. We couldn’t thank enough the whole team for helping us finding our first dream home. In particular, we would like to thank Kerry Dexter, who really helped us in every step of the way, always kind and a pleasure to talk to. We will definitely go back with ADM Bromley in the future should we need to, and would advise anyone looking to go here - you will not regret it!! Thank you... Read more
Buyer
30th Sep 2021 (3 years ago)
S Al-Assil
Franck at ADM has been exceptional at helping us in buying our first home. Very professional, responsible, helpful and always providing immediate responses to any question or concerns we had.
Despite these unprecedented and unexpected difficulties faced us with the seller as a result, Franck has kept us positive and welling to keep proceeding with the purchase. His is a dedicate estate agent.... Read more
Buyer
19th Sep 2021 (3 years ago)
A lot of calls, same questions from buyers, no progress. A lot of disturbance during working hours. I’d sell it myself with the same result for the same amount of time invested: essentially answering all buyers questions all over again and agreeing on viewing dates and times. ... Read more
Seller
14th Sep 2021 (3 years ago)
M Chowdhury
From the start of our house buying journey to the end, the process with Alan De Maid was very smooth and professional.
Franck was always very prompt with responses, would chase for any information requested and would call back straight away if he was already on a call or at another viewing for any questions that needed answering. He also knew a lot about every property he showed us and in a lot more detail than other estate agents. You could also tell that he was very passionate and hardworking about his work.
Some of the other houses we've seen with other estate agents, in the same area, have been of a shocking quality. Not to mention always over priced. However with Alan de Maid we viewed many houses and all of them were of a high standard with very good prices.
I couldn't recommend them enough!... Read more
Buyer
7th Sep 2021 (3 years ago)
G Beardsell
Franck and Patricia helped us to complete the sale of our house. They managed to find as a good buyer and negotiated a fair price for our house. The process was a stressful experience due to the house we were trying to buy, the COVID stamp duty holiday, and my expiring mortgage offer, but in fairness, Franck always returned my calls and did as much as was humanly possible to get the sale and purchase over the line, working with the vendors agent and despite the vendors changing position, they stuck with it and got the sale complete.... Read more
Seller
7th Sep 2021 (3 years ago)
N L
These useless agents at Alan De Maid in Bromley never bothers to call back. AVOID them!... Read more
2nd Sep 2021 (3 years ago)
K Pe
We are very pleased with the experience we had with Alan de Maid. They were extremely helpful finding our next home. Bee is brilliant. I would definitely recommend them.... Read more
15th Aug 2021 (3 years ago)
L Thulborn
Franck was brilliant throughout the sale of my flat, after a slow start with another agent. He kept me updated regularly, as well as being friendly and helpful with advice and queries. Would definitely use again.... Read more
Seller
8th Jul 2021 (3 years ago)
P Wylam
Weekly updates during selling process. Team are all up to date with sale of property viewings, feedback, solicitor & survey.
Return calls promptly... Read more
Seller
5th Jun 2021 (3 years ago)
G Rigby
Very helpful throughout our house purchase, particularly Kerry Dexter. Would definitely recommend.... Read more
Buyer
24th May 2021 (3 years ago)
F Newman
We sold our house through Alan de Maid this month and were so impressed. The valuation they gave us was exactly in the right bracket and we got an offer within a week! Petrena was so organised, kept us up to date, really understood the property and was able to answer questions from the buyers. She also worked with our solicitor to keep the sale on track. Honestly she was brilliant, we didn’t have any stress at all - thank you!... Read more
Seller
3rd Apr 2021 (3 years ago)
M M
A fantastic experience with Alan de Maid.
Franck has been an absolute star in the overall buying process for newbies like us. Despite living abroad at the time of the purchase, and the COVID pandemic, Franck and team really went the extra mile to provide us an excellent service and communication.
I cannot thank them enough to help us purchase our dream home!... Read more
Buyer
19th Mar 2021 (3 years ago)
A Bolton
Franck and Teresa did an excellent job of selling our home. Even with the disruption of the initial buyer pulling out, they had a replacement buyer in place within 48 hours, saving our chain. They achieved a great price for our property and I would recommend them should you be looking to sell in the Bromley area.... Read more
Seller
17th Mar 2021 (3 years ago)
P Sathiagnanam
We have had an excellent experience from the Alan de Maid team at Bromley. Petrena was fantastic when it came to the sale of our flat. She was very professional, responsive and ensured everything went smoothly. I would also like to thank Franck and Teresa for all their efforts. Great team and wonderful overall experience!... Read more
Seller
6th Mar 2021 (3 years ago)
H Dempsey
Thank you to Kerry Dexter at Alan De Maid who was a brilliant Estate Agent from start to finish. She was very professional and friendly, and went out of her way to arrange extra house viewings for us and ask the seller any questions we had. We would highly recommend working with her to anyone! Harriet and Jordan... Read more
27th Feb 2021 (3 years ago)
C Forrester
We had an excellent experience with Alan de Maid. We found the service from the whole team and particularly our agent Kerry to be nothing but professional, communicative and high-quality. A particular shout out to Kerry for her proactive response when our sale fell through twice, getting new viewings lined up so quickly and helping us get our sale through with only a short delay, which was amazing. I would highly recommend this branch to anyone looking to sell.... Read more
Seller
25th Feb 2021 (3 years ago)
Stewart
We can’t recommend the staff at Alan de Maid Bromley (ADM) highly enough...
We have used ADM on two occasions now, initially to buy our first property and more recently to sell the house when we were ready for our next move!
Their fees / charges are very competitive and after we had the property valued there was no further pressure to list our property with ADM.
We dealt with Teresa, Petrena and Franck all of which were fantastic.
Franck was our primary agent. He was always very friendly, easily contactable and always provided regular updates. Franck guided us through every stage of the process which was really helpful.
We would use ADM again in a heartbeat.... Read more
Seller
22nd Feb 2021 (3 years ago)
E Streich
We had a pleasure buying through Alan de Maid in Bromley. It was not an easy ale as we had to sell our house (through another agency) and had a bit of a chain with some inexperienced buyers as well as unresponsive solicitors. Thanks to Teresa Hiscoke we were able to get to the finish line! She not only helped us to ensure her client stays with us but also pushed the whole chain through. She went beyond what anyone would expect from their agent. The level of professionalism and personal support we received from Alan De Maid was beyond we would expect from any agent! She worked as hard for her seller as for us, the buyer. It was our 3 house purchase and I would say Teresa and her team stood out for us and I would recommend.... Read more
Buyer
18th Feb 2021 (3 years ago)
A Frost
It is an unfortunate facet of lettings agents in London, but high demand means they can treat you as expendable. This is very much the case with Alan de Maid Bromely.
Twice we attempted to view a flat advertised. The first time, with only 15 minutes to go to the viewing they left a message saying it was cancelled due to an offer. The agent sounded upbeat and chipper, did not use the words "I apologise" or "Unfortunately" but just stated the fact and hung up. When the house returned to the market some days later and we tried to arrange a viewing they offered me a slot five days away - despite my pushing to come see it immediately. By the next morning they said they said it was gone.
It was apparent to me they were not really interested in helping us, and that we had been wasting out time. Their commitment to putting the customer first is questionable, and their overall attitude is poor.
I wouldn't recommend.... Read more
11th Feb 2021 (4 years ago)
nikkigummer
Having just exchanged on my first property, I cannot thank Petrena at Alan De Maid Bromley enough for seeing us through the whole process. She has been on call around the clock, offering advice and guidance every step of the way. Thank you and we can’t wait to move in!... Read more
Buyer
9th Feb 2021 (4 years ago)
M Gossa
Great, professional and responsive service from Alan de Maid. I recently bought a flat and they were brilliant!... Read more
Buyer
1st Feb 2021 (4 years ago)
L Smith
As first time buyers we were of course apprehensive, throw in trying to find your first home during a global pandemic and things become even more heightened but how lucky we were to find our dream first home via ADM Bromley!
From meeting Teresa at the first viewing (who was friendly, informative and a great first point of contact) to every dealing we have had with Franck - we cannot fault ADM at all. The reviews below don't lie - Franck is the utmost professional, friendly, caring, approachable and has been a dream to deal with. Every e-mail/phonecall was answered and dealt with in a timely manner, nothing was too much trouble. He has been instrumental is this process flowing as quickly and as smoothly as it has.
So thank you to all at ADM Bromley for making one of life's most stressful tasks an absolute breeze! You have made us so happy!... Read more
Buyer
29th Jan 2021 (4 years ago)
R Saleh
Franck at ADM has been exceptional at helping us find and buy our first home. Very professional, personable, helpful and always providing immediate responses to any question or concerns we had.
Despite these unprecedented times and some unexpected difficulties faced as a result, Franck has made the process as smooth and stress free as possible.
Thank you for the excellent service.... Read more
Buyer
13th Jan 2021 (4 years ago)
O Leger
Huge thanks to Franck at Alan de Maid for helping me get my dream house! He was fantastic in helping with the acceptance of my offer and throughout the buying process. So happy and thankful that it all worked out!!... Read more
Buyer
12th Jan 2021 (4 years ago)
L P
Very professional service provided.
ADM got a large number of viewings within 2 weeks of listing my property, where another local agent had only managed 2 viewings in 2 months prior to this.
Franck was on top of everything we asked when dealing with the sale of my flat. He was always on hand when we had questions and communicated promptly.
Would use ADM again.... Read more
Seller
12th Jan 2021 (4 years ago)
K Vaciannia
We had a really good experience with ADM who were acting for the sellers of the house we are about to move into. From the moment we met Franck at the first viewing, we felt totally at ease and he has been professional, responsive and friendly throughout the whole buying process. Franck kept us informed at each stage and helped with negotiating with the sellers. We couldn’t recommend ADM highly enough.... Read more
Buyer
12th Jan 2021 (4 years ago)
B Perry
Great service - Franck was great to work with and an excellent sales person.... Read more
12th Jan 2021 (4 years ago)
S Atkins
We moved house at the end of September and used Alan De Maid in Bromley. Theresa and Kerry were really professional, helpful and always accessible. The move had its ups and downs but both were conscientious and proactive all through.Many thanks to you both!... Read more
Seller
1st Dec 2020 (4 years ago)
H HPA
The whole process buying our first time home was excellent. Franck, our agent, was always there to help and his recommendations were fantastic.... Read more
Buyer
10th Nov 2020 (4 years ago)
Property was very well photographed and advertised, steady stream of viewings. Agents were very professional and helpful giving regular feedback and sold within 6 weeks at a little under asking price. Very happy with Alan de Maid Bromley... Read more
Seller
7th Nov 2020 (4 years ago)
Y Khalil
Lovely agency, they were super helpful and supported us throughout the renting and referencing process. The team are very friendly and professional. Would definitely recommend!... Read more
Tenant
5th Oct 2020 (4 years ago)
T Musarurwa
The staff at ADM and special mention Bee and Tanya who were so amazing,
Very professional, friendly, and efficient.
Once we got engaged with ADM we were stress free.
ADM you are appreciated .you are the BEST
HIGHLY RECOMMENDED .... Read more
2nd Oct 2020 (4 years ago)
J Chappell
Incredibly professional service, personable and very thorough. The team were always available to answer our questions and tried to make everything as smooth as possible for us.... Read more
1st Oct 2020 (4 years ago)
S Ali
Consistently great service.... Read more
30th Sep 2020 (4 years ago)
E Okoli
Very professional and responsive, Teresa and Franck were great. Franck went above and beyond what I would typically expect, very proactive and always on the ball.... Read more
28th Aug 2020 (4 years ago)
J hunter
I've just bought a property through Alan d Maid and found Franck very professional and helpful.... Read more
Buyer
24th Aug 2020 (4 years ago)
C MITCHELL
Both Samantha and Tanya were amazing in helping me secure this property , quickly and smoothly. Consumate professionals , a stress free move at a busy time ( just after Christmas ) Thankyou for helping me find my dream property . Would 100 % recommend . Thank you ladies... Read more
24th Jul 2020 (4 years ago)
Charlotte
Franck and all the staff I have dealt with at Alan de Maid in Bromley have been friendly, efficient and very professional. Would definitely recommend them.... Read more
15th Jul 2020 (4 years ago)
L Smith
My partner and I recently started renting a property from Alan De Maid and we are very satisfied with the speed at which everything moved, the professionalism, value for money etc. Overall we are extremely happy and would highly recommend.... Read more
Tenant
14th Jul 2020 (4 years ago)
E O’Connor
The staff at Alan de Maid (big thank you to Bee, Oliver and Tanya) are very professional and extremely helpful/efficient to helping get a property sorted in such brilliant timing under the circumstances also that we face at the moment. I couldn't reccomend a better agency!... Read more
13th Jul 2020 (4 years ago)
W Eldred
Franck worked very hard regularly contacting the whole chain to get our purchase through during lockdown. Was great to be in our new home with a garden not locked up in our old flat!... Read more
Buyer
22nd Jun 2020 (4 years ago)
B Dawson
I recently sold a property through ADM's Bromley Branch.
Franck's advice and help was absolutely excellent and the whole transaction was handled very professionally and successfully.
My very grateful thanks.... Read more
Seller
17th Jun 2020 (4 years ago)
E Austin
Great professional and efficient service selling my flat in Bromley, particularly through coronavirus. Fees are more competitive than other local agents and I found staff friendly and helpful. I had a terrible experience with a previous agent, Alan de Maid saved the day and I'd highly recommend them. They proved online-only doesn't work and it's key to have an agent behind you. Thanks!... Read more
Seller
16th Jun 2020 (4 years ago)
V Karidi
Although we have not bought our flat with Alan de maid the staff really helped us to understand better out needs and what exactly we would like to buy. Friendly and professional with no hidden information. I suggest a visit to them to whoever looking to buy a flat/house.... Read more
1st Mar 2020 (4 years ago)
J carter
My partner and I were very impressed with Petrena’s professionalism and communication throughout our house purchase. It wasn’t a straight forward transaction and without Petrena’s tireless hard work, the sale may have fallen through. We are extremely grateful - thanks Petrena.... Read more
Buyer
27th Feb 2020 (4 years ago)
C Halls
Petrena handled my sale at Alan de Maid and I could not have been happier with the service and the way I was dealt with. I was always kept up to date with how things were progressing and guided through the entire process. Would highly recommend!... Read more
Seller
26th Feb 2020 (4 years ago)
B abbacchio
Alan De Maid, Bromley Branch, is by far the best estate agent we’ve ever used. They made it possible for us to buy our last house and were behind us all the way during our last sale. Teresa, the branch manager, was wonderful and very supportive through a very difficult process and it really would not have been possible for everything to go through without their help. Ironically, Alan De Maid charge a lower fee than a lot of the other larger agents, yet they provide a much better service. Their valuations are always realistic and their communication is terrific. I really could not recommend them highly enough.... Read more
Seller
25th Feb 2020 (4 years ago)
K Hannan
ADM went above and beyond to sell my property in West Wickham. The team are truly amazing at their jobs and were 100% dedicated to help me sell. Everything was communicated to me well, with great thinking ahead plus a clear understanding of feedback from viewers and buyers. I was so impressed and highly recommend for a successful, kind and friendly sell/buy. Hannah, Lisa and James, thank you so much. x... Read more
Seller
22nd Feb 2020 (4 years ago)
S hsc
Speedy and very helpful service from Sophie Griffin at Alan de Maid, Bromley. Thank you Sophie, you are great and very reliable.... Read more
6th Dec 2019 (5 years ago)
R bonner
Very good service as agents. Professional and easy to deal with. Quick to resolve issues and Sophie Griffin has always been on top of any problem that has come to light during my tenancy.
I would highly recommend.... Read more
Tenant
9th Oct 2019 (5 years ago)
V Burton
Changing tenants was handled efficiently and quickly by ADM with all of my queries being answered. I have found the staff to be proactive and reliable in both property management and sales.... Read more
Landlord
4th Oct 2019 (5 years ago)
T Valentino
Great services received from Alan de Maid letting agency. A big thank you to Sam, Bee and Tanya for there help, very professional. Definitely recommend this company... Read more
Landlord
19th Sep 2019 (5 years ago)
A Bambrough
The service we received from Alan de Maid, most notably from Bee and Tanya, during our recent move was excellent. They were professional, thorough and extremely personable throughout. We would certainly use them again and have no hesitation in giving them a five star review.... Read more
16th Sep 2019 (5 years ago)
J Weightman
Sophie has been a tower of strength, organising any necessary repairs to my property swiftly and efficiently. I have always been kept informed of any problems and her solutions to them... Read more
Landlord
5th Sep 2019 (5 years ago)
D Garlick
Exceptional service and an incredibly friendly team. After having such an horrendous experience with Purple Bricks, I opted for a local agent and met with a few. As soon as Petrena Brown visited me, I was so impressed with her professionalism, empathy and honesty that I signed there and then. I was not disappointed as Petrena is probably the best representation of what a great Estate Agent should be and a great asset to Alan de Maid. I was always kept updated and there was always an active dialogue; I never had to chase. Petrena and Alan de Maid represent integrity and honesty and tried to do the best for me to get my house sold. The house has now sold and it has been smooth running. The biggest mistake I did was choosing Purple Bricks, thinking it was the cheaper option. Petrena and the team worked hard for me and quite frankly deserve the commission. Very impressed!... Read more
Seller
30th Aug 2019 (5 years ago)
M Nowak
we are very pleased with the service and the agency itself. Everything went smoothly and really fast. We recommend to everyone... Read more
27th Aug 2019 (5 years ago)
D Carter
My partner and I were looking to move to a house in Orpington and completely fell in love with this one property. Bee was our main point of contact and she couldn’t have been more friendly, professional and supportive in our bid for the house. Tanya was our second point of contact & again offered great guidance and support. Both are very efficient and helpful and we would certainly recommend their fantastic service to all! If only all estate agents were like these two!... Read more
24th Aug 2019 (5 years ago)
P kilkenny
We found the service from Alan de Maid very good. The property manager for Orpington and Bromley Sophie Griffin was very thorough and very professional to deal with.... Read more
19th Aug 2019 (5 years ago)
A Badea
Best agency I've ever used.... Read more
2nd Aug 2019 (5 years ago)
E Diakantonis
Excellent service, our estate agent Bee helped us all the way through the process of letting. Highly recommend Alan de Maid.... Read more
Landlord
21st Jul 2019 (5 years ago)
D Georgiana
Our experience is very positive. All the staff are very friendly, helpful and efficient,especially Sophia.
Great customer service, very willing to assist anyway they can.... Read more
16th Jul 2019 (5 years ago)
L MCSHANE
Alan de Maid, Bromley has just sold my property.
The service from beginning to end was outstanding, the whole team are super efficient and professional.
There were a few hiccups in the chain at various times but Kerry kept the whole chain informed and up to date helping to progress the sale
Selling and buying a property is super stressful but my husband and myself were confident we were in the best hands and have no hesitation in recommending them.... Read more
Seller
12th Jul 2019 (5 years ago)
V F
Rent with Bee Cemal, she is very kind and helpful. Send me lots of useful information, and very efficient. Recommend.... Read more
Tenant
11th Jul 2019 (5 years ago)
A Sharpe
I had the pleasure of having Bee as my estate agent for moving into a property. She was a great help and super friendly. Definitely recommend Alan de Maid as every communication was professional and any query I had was answered quickly.... Read more
9th Jul 2019 (5 years ago)
Y Da
I am a landlord and my property was being managed by Alan de Maid. I would like to note their quick and professional service and friendly disposition. All my questions were dealt with quickly and professionally. I would like to thank Oliver Painter and Sophie Griffin for their help and professionalism.... Read more
Landlord
26th Jun 2019 (5 years ago)
D Bray
We used Alan de Maid in Bromley to sell our property. Teresa, Petrena and Kerry were all fantastic throughout the whole process. We really appreciated how hard the whole team worked, right from the valuation to the property details and photographs, really showcasing our house, to all the viewings, and there were lots, and then keeping everything on track right through to Completion.... Read more
Seller
20th Jun 2019 (5 years ago)
A Banal
Our property manager Sophie Griffin was very helpful when we had a heating problem. She organized help right away got the electrician and plumber to come, problem solved in 2 days. very much appreciated.... Read more
Tenant
19th Jun 2019 (5 years ago)
V Martin
I was very happy with the service when Petrena sold my house within 3 weeks of going on the market with Alan de Maid Bromley branch.
Petrena Brown went the extra mile with the sale, she exceeded all expectations! A very competent, helpful and professional estate agent, I would not hesitate to recommend her services to friends and family should the occasion arise in the future.... Read more
Seller
19th Jun 2019 (5 years ago)
J Ham
Alan de Maid, Bromley found 2 buyers for my flat sale at the asking price extremely quickly in December 2018. Petrena pushed it through at the end.
Happy Days.... Read more
Seller
18th Jun 2019 (5 years ago)
T Gardies
The sales team at ADM were simply outstanding. After many months of trying to sell I turned to ADM and they got me two offers in two weeks. I was based in Australia which could have made the process really tricky however the team at ADM made it so so easy, with regular updates, great advice and customer service going that extra mile with helping me being so far away. Probably the best customer service I have seen in years, extremely proactive in finding buyers not just waiting for buyers, doing what they say they will and communicating when they say they will - I can’t recommend Teresa, Petrena and the team highly enough. Thanks guys!... Read more
Seller
14th Jun 2019 (5 years ago)
F Starega
Trust once lost is a high mountain to climb to regain... Read more
12th Jun 2019 (5 years ago)
S Sheqi
I have been lied and taken advantage from Alan De Maid Bromley. Lies about my evidence of payment and left us down even after bank references. Also lied right in my face and robbed of our holding deposit. I have never had such a bad experience and wish nobody finds themselves in my position. Looks like taking advantage of tenants is their best job.... Read more
Tenant
12th Jun 2019 (5 years ago)
C Realis
Company are not reliable and are not supportive to their customers. They rip people off at any chance and lie all the way through.... Read more
12th Jun 2019 (5 years ago)
E Saccoman
Sophie is a great Property manager, always helpful and fast in replying!:)... Read more
11th Jun 2019 (5 years ago)
C Johnston
Alan de Maid letting team have been really helpful and efficient- the new property manager has done a good job in getting things done on the property,... Read more
Landlord
31st May 2019 (5 years ago)
A Petcu
Ever since Sophie came on board as our new Property Manager things have really started moving and we appreciate her help in getting everything organised and sorted. She's been very prompt in getting back to us and also proactive in getting stuff done. Thank you, Sophie :)... Read more
Tenant
30th May 2019 (5 years ago)
A Beyer
An excellent service from Alan de Main. Bee Cemal is a wise ,skilful, lettings negotiator , paired with Tanya you have a 'can do' team.Supporting and decisive and very helpful. We would have no hesitation in recommending Alain de Main.
Dennis Simmonds.... Read more
Landlord
28th May 2019 (5 years ago)
P Fernando
Not a good Agent. They are one sided when it comes to vacating house. They have given lot of idea to landlord to take the full advance of Tenant's money. No Honestly.... Read more
Tenant
23rd May 2019 (5 years ago)
B BROWN
Sophie is an absolute asset to your office.
Since starting her new role, all outstanding issues were resolved immediately while keeping us informed at every step.
The level of service has done a 360 with her onboard, always being available when I've called and responded to emails within a matter of hours.
She is certainly a Property Manager that I'd want to manage a property
Alan DeMaid - keep this woman happy!... Read more
Landlord
10th May 2019 (5 years ago)
K williams
Thank you to the team at ADM Bromley.
We had outstanding service and would recommend them.
We had a particularly complicated move but Teresa and her team worked so hard to keep us updated and informed. I don’t think the move would have happened without their help.... Read more
17th Apr 2019 (5 years ago)
J Dobby
Great service from all at Alan de Maid Bromley. The team managed to go above and beyond for us to get a sale through within 6 weeks. Thank you to all the team in Bromley and would highly recommend selling via the team.... Read more
Seller
5th Apr 2019 (5 years ago)
T Spong
Great service from the Bromley team letting a house for me. Kept me informed at all stages from advertising to viewings through to signing of contracts. Took only five weeks from start to finish and only a week between tenants. Bee was very professional and gave great feedback after each viewing.... Read more
Landlord
4th Apr 2019 (5 years ago)
R Carter
Very happy with the service received from the letting team at Alan de Maid in Bromley. What a lovely team of professionals who found a tenant quickly and efficiently for me.. They kept me informed and were in regular contact at every stage. I felt in safe hands and I am grateful to have found them. Thankyou.... Read more
Landlord
1st Apr 2019 (5 years ago)
R Dennis
Dear Sophie,
Yes we are very reassured that your control of the property management is well organised and efficient.
Yes we are also happy to have the wall cracks and tiling repaired as you describe.
Thank you for the work you have already got in hand and we are pleased to have you managing our property.
Kind regards
Robert Dennis... Read more
Landlord
27th Mar 2019 (5 years ago)
E Stephenson
The start of the tenancy was all fine and everything run smoothly. . However I moved out a month ago (4 days early ) and still have not received the rent for those 4 days that is owed to them despite the landlord promptly paying it. I had to even sort out my deposit return directly with the landlord as the property manager was inefficient and did not deal with mine or the landlords enquires. Such a shame as the office staff Natasha and Shayna at the start of the tenancy provided such a great service and it has been spoilt by delays and lies by others at the end. BE VERY WEARY
Thank you Mike I will email you all the details as your colleagues have now ignored me for 2 days and I still have not received my rent refund.... Read more
Tenant
21st Mar 2019 (5 years ago)
A Hopkins
The lettings team at ADM helped my with a recent move and I was really impressed with their professionalism throughout the process. From the initial meeting through to starting my tenancy the team were proactive; helping me to find me a suitable property within my budget and making all of the paperwork as painless as possible. I will use ADM in the future.... Read more
Tenant
20th Mar 2019 (5 years ago)
J Williams
Fantastic experience using ADM. From the first step to the last, both Bee and Tanya were terrific and I can't speak highly enough of there professionalism. The whole process was made simple and straightforward and I would certainly recommend ADM to anyone looking to rent. Thanks again!... Read more
Tenant
11th Mar 2019 (5 years ago)
L Birrell
Alan de Maid were extremely efficient from our first contact with them. They explained the letting process clearly and found the perfect tenants (we hope!) in double-quick time, with the outcome being a completely hassle-free let. A very professional service.... Read more
Landlord
21st Feb 2019 (5 years ago)
O Oshodi-glover
Thank you Bee for making sure have a home, You are the best, you did not give up on me until you found me a property.
You deserve more than five stars keep it up.... Read more
20th Feb 2019 (5 years ago)
S Allen
As first-time renters, both Bee & Tanya gave us peace of mind with all aspects of our tenancy. Professional, personal service. No hassle. No problems. Highly recommended.... Read more
Tenant
12th Feb 2019 (5 years ago)
A Akinsete
I had a unique situation where I was moving with my family of 4 from LA to London. Natasha P at Alan de maid was absolutely wonderful in every step of this difficult process. She assisted with me with all steps and was very patient when we ran into any issues with this process while I was 3000 miles away. I just moved into my new home and love it. Thanks Natasha and Alan De Maid, I will defiantly be buying my next home through them!! Ayo A... Read more
Buyer
6th Feb 2019 (6 years ago)
M Alabaster
I am so happy we chose ADM to sell our property. They are true professionals. We felt like clients not customers and their honest, knowledgeable hard working approach in my opinion sets them apart from other estate agents. I would recommend them to anyone looking to sell, they make the whole process a great experience. Well done ADM.... Read more
Seller
23rd Jan 2019 (6 years ago)
A Rzaca
Amazing service! This is the first time I'm dealing with the agency and after hearing lots of horror stories I was prepared for a long bureaucratic process. However it took only three working days from viewing the property until signing the contract. Very very happy and I will definitely recommend Alan de Maid to anyone.... Read more
Tenant
15th Jan 2019 (6 years ago)
I o
Fantastic experience! The Aurienne and the rest of the staff at Alan de maid Bromley where really pleasant and thoroughly they acted as great representing during the process of purchasing our first property. I would absolutely highly recommend their service to first time buyers. Also a big Thank you to Petrena for going above and beyond with assisting with my engagement surprise this made the day even extra special.... Read more
Buyer
7th Jan 2019 (6 years ago)
J Holder
I just wanted to thank Bee Cemal, Natasha Pitman, Oliver Painter for the great work with my lovely new tenants. You guys made the whole rental process a breeze. Thanks for being there Jacqui H... Read more
Landlord
5th Dec 2018 (6 years ago)
H Paul
I am happy with the services provided. The property is suitable for my family. Especially Bee is so good. Made every thing really quick and helped to solve many issues. She is brilliant. Also I would like to mention Tanya who too helped me. Great job guys.I will definitely recommend Alan De Maid to my friends.... Read more
4th Dec 2018 (6 years ago)
V jha
BEE is so helpful in all the process. Thanks to her team as well ALAN DE MAID. very happy now after moving in new home and such a nice property in excellent location. Thanks once again.... Read more
Buyer
1st Dec 2018 (6 years ago)
O Lavrentev
Very friendly and professional team. Me and my wife are especially grateful to Bee Cemal as she always was I'm touch and quickly helped with all the questions we had. Will definitely recommend to my friends... Read more
30th Nov 2018 (6 years ago)
Y Ermis
From the very beginning the service with Alan de Maid was brilliant, I received a call from Bee from my enquiry via rightmove. She was brilliant, friendly, helpful. She helped me with my enquiry which led to a viewing, and then on to a us letting the property we viewed. Usually with estate agents, they are very landlord geared& not tenant orientated. This was not like that at all, throughout Bee ensured we were happy with the process, accomodated / brokered both landlord and tenant requirements. Made sure everything was done properly but with a positive approach which left us happy to have dealt with Alan de Maid. All round excellent service& we are moving in tomorrow! New home- Yipeeeee!
Just want to say thank you guys for making us feel comfortable and secure throughout the process, I would recommend Alan de Maid to anyone and particularly Bee. Brilliant negotiator :))... Read more
Tenant
29th Nov 2018 (6 years ago)
M Abiz
Excellent service. Bee is awesome, quick, reliable, and made the whole process run smoothly. I would recommend this estate agency to all.... Read more
29th Nov 2018 (6 years ago)
N Pereira
After an online search we find the property advertised by Alan de Maid we made a phone call and the next day the visit Bee Cemal the letting negotiator was super professional and straight forward organising things, always available to answer a few questions doubts that we have, 6 stars out of 5 really recommend and you have the feeling of someone really looking to a properties that match your needs you have to visit Alan de Maid branch... Read more
Landlord
28th Nov 2018 (6 years ago)
N KANKAM
Natasha from the Bromley office was amazing and saw me through the entire process. Very pleased with her warmth and patience in helping me get the right property... Read more
27th Nov 2018 (6 years ago)
C Costa
Thank you Bee for being extremely professional and helpful. Helped us find a nice property very quick. Definetily recommend it !!... Read more
Tenant
27th Nov 2018 (6 years ago)
D Sokas
I am very happy with service, everything was very organised. Natasha was very helpful and made sure everything was done on time and up to top standards. Would definitely recommend to my friends and family!!!... Read more
26th Nov 2018 (6 years ago)
K Han
Good service from Bee Cemal, have good experience with Alan de Maid, will continue to use their service.... Read more
21st Nov 2018 (6 years ago)
C Middleton
My experience with Alan De Maid has been extremely positive.
We had to find somewhere pretty quick and Harry Burge was extremely helpful with this. Harry was our negotiator with Alan De Maid and throughout he was consultative, informative, friendly and helpful. We had specific requirements that we needed from our home and Harry listened and put forward very accurate / appropriate properties.
We viewed these properties quickly after requesting, and were given a full show around - he proved himself to be knowledgeable with both of the properties.
The process was quick after deciding which one we wanted and Harry was always very contactable / transparent throughout.
Tanya Johnson who works in the lettings team is very helpful also. She’s a fun, friendly and helpful person who always kept us updated and clearly answered any questions that we had.
Both are a pleasure to speak with and I commend anyone to them.
Thanks guys! :)... Read more
Tenant
27th Sep 2018 (6 years ago)
L Allan
My property was always going to be problematic to sell. However the girls at Alan de Maid found a buyer and were always cheerful and went out of their way to be helpful. Thank you all especially Aurienne for all your efforts.... Read more
Seller
24th Aug 2018 (6 years ago)
S Haverda
I have used Alan de Maid’s letting service and been very happy with the efficient and friendly service provided especially from Natasha ( Bromley office ). The process has been very easy, stress free and communication from Natasha at all times has been superb.She has also answered any questions with patience and nothing is too much trouble. Everything that was meant to be actioned was promptly and I would recommend using Alan de Maid to anyone who requires a letting service and I will not hesitate to use them again.... Read more
Landlord
19th Jul 2018 (6 years ago)
J Baldwin
Great service from Aurienne. Helped every step of the way where possible and ensured that it went smoothly.
If you’re purchasing a property through Aurienne you’re in safe hands, highly recommended!... Read more
Buyer
15th Jul 2018 (6 years ago)
A Neilson
We can't praise Alan de Maid enough. Excellent service from first viewing to completion. Rebecca Corbett, Teresa Hiscoke and everyone at the Bromley branch were on top of everything throughout, providing a professional and friendly service that made the whole process easy and as stress free as possible. Communication from Rebecca and Teresa was excellent. Thanks for helping us find our perfect first home!
Andrew and Allison... Read more
Buyer
5th Jul 2018 (6 years ago)
V Galea
Fast to communicate and professional... Read more
26th Jun 2018 (6 years ago)
D Corbett
I can't praise the Bromley branch of Alan De Maid enough. From the initial contact and marketing to the final completion. The communication from my direct agent Aurienne Ford was exemplorey. On the whole an excellent and professional service received throughout the whole selling process. 5*.... Read more
Seller
18th Jun 2018 (6 years ago)
C Collia
Natasha dealt with my query since from the first call, arranged a view in a perfect flat for me and my girlfriend, advised and help us to move as soon as possible.
Best experience until now in London, will recommend to everyone that need a perfect and reliable service.
Cristian & Valeria... Read more
Tenant
18th May 2018 (6 years ago)
I Centurier-Harris
Seamless move. Accommodated us and our needs whenever possible. Good communication and support throughout the moving process. Thanks to Harry Burge - our agent!... Read more
14th May 2018 (6 years ago)
M Wizenberg
We had been looking for our new place for several months when we contacted Alan de Maid for a visit. From there Harry Burge was on a mission! Finding us our place. He did not spare any effort, worked way outside his working hours to get us moved in less than 10 days. It went absolutely smoothly. We are very grateful to Harry who did more than his duty and Alan de Maid who have been very reactive.... Read more
8th May 2018 (6 years ago)
C Robins
We received great service from Aurienne during the purchase of the property, and she was a great help in ensuring the purchase completed successfully, pushing the solicitors as necessary and reassuring the vendors when things appeared slow.... Read more
Buyer
18th Apr 2018 (6 years ago)
A.T.Hummings
Our experience with Alan de Maid Lettings: Estate Agent Harry Burge showed us the property we were interest in. He was on time for the viewing and very polite. Bee Cemal was our contact point after we decided to take the Flat and she handled everything in a professional and helpful manner, including establishing contact between us and the Property Management Company “Complete RPI”. She stayed on top of everything until the lease was signed. Of course, reviews are not just based on the personal experiences with a Company or Service Provider, but also on our expectations and how well they are met. Our expectations were fully met and our experience with Alan de Maid Lettings was 100% positive.... Read more
Tenant
12th Mar 2018 (6 years ago)
M Bradley
Very quick and efficient to move me in, but failed to mention the property was unsecured, had no gas supply (which once turned on after a week had a £505 debt on it), a useless landlord that doesn't reply to you even in emergencies, and is infested with rats! My advice do not rent with Alan de Maid and stay away from any properties on Homesdale road.... Read more
Tenant
22nd Jan 2018 (7 years ago)
E b
Bee Cemal was lovely. She even drove us from one place to another as we did not have a car. Communication was great during the process of moving in also.... Read more
Tenant
20th Sep 2017 (7 years ago)
A H.A.
Services are excellent.... Read more
14th Aug 2017 (7 years ago)
D Moore
Excellent service from Bee from the outset. Matched me with the perfect property for my family. Thanks a Million Bee... Read more
2nd Jun 2017 (7 years ago)
C Hardie
Great service and assistance from Bee Cemal in getting us into our new home. Thanks.... Read more
Tenant
16th May 2017 (7 years ago)
A Galorport
Thanks Bee Cemal for always giving us your exceptional service. Your immediate response to my queries/concern is highly appreciated. From the day of house viewing until now you always show us your professionalism. Thanks Alan de Maid and most esp to Bee...... Read more
31st Mar 2017 (7 years ago)
P Blyghton
The service we received from Bee Cemal was a shining example of how to deliver ultimate customer service satisfaction. Moving at any time can be quite stressful, however Bee's calmness, professionalism and top notch communication ensured the process was seamless. Thank you!... Read more
23rd Mar 2017 (7 years ago)
Z Hizir
Bee Cemal is excellent! Very professional and efficient! Always responsive and very caring, thank you!... Read more
4th Mar 2017 (7 years ago)
M Lyutfi
It was a pleasure to work with professionals from Alan De Maid Bromley office especially with Bee Camel so kind and responsible Lady . Thanks to all ones again for everything.... Read more
3rd Mar 2017 (7 years ago)
P chocobo
Horrible experience buying through this agency. Felt stalked with constant calls at the workplace and unbelievable pressure (especially when we were not the ones with the onward chain slowing the process down). I will never us this agency to handle selling or buying property ever again.... Read more
Buyer
11th Jul 2016 (8 years ago)
A Salis
Great agent, as a first time landlord I couldn't be happier with the service offered! Katie and Samantha were very communicative and they listened to all my needs and made the all process very easy!... Read more
Landlord
5th Dec 2015 (9 years ago)
N Lourinho
Good service and professional experience. Helpful, when dealing with deadlines and the stressfulness of a move.... Read more
14th Nov 2015 (9 years ago)
J Haywood
Fantastic service in helping us find and move into our newly rented home. Chloe Williams was very helpful and always responded promptly to any queries. An all round great experience in using Alan de Maid. Thanks you Chloe!... Read more
Tenant
19th Oct 2015 (9 years ago)
J Mullin
I think letting a property with bathrooms that don't work and with windows that do not close or lock is discusting. Then to be told by Oliver that properties do not need to be secure, I would strongly advise to use a different letting agent.... Read more
Landlord
27th Jul 2015 (9 years ago)
T Hicks
The whole process was very quick! Nothing was too much trouble for Katie, she sent me regular emails and had lengthy phone calls with me to make sure I knew what was happening when I rented through Alan de Maid. Whenever i called in, everyone in the office was helpful and friendly. I would recommend to friends and family... Read more
Tenant
18th Jul 2015 (9 years ago)
V Agababian
We were very pleased with the service provided by team Alan de Maid Bromley:
Oliver for his savoir-faire, Samantha for her patience and Katie for her attentiveness.
Thank you... Read more
19th Mar 2015 (9 years ago)
K Wyborn
Have raised the bar on what to expect as a landlord. Focus on filtering candidates to avoid (as much as possible) future problems was both refreshing and, in my experience, highly effective. In addition, the rent that I achieved was higher than that proposed by other estate agents in Bromley. Can't praise Oliver and team enough.... Read more
Landlord
16th Mar 2015 (9 years ago)
T Li
Thanks for the great help from Samantha and other staff of Alan de maid. My husband and I had a very satisfactory renting experience with them and sucessfully found a nice flat. Samantha was very prompt and helpful in response to our needs. We'd like to recommend Alan de maid to everyone looking for properties in Bromley. Thanks a lot!... Read more
Tenant
10th Dec 2014 (10 years ago)
M Sahin
Alan de Maid found really beautiful flat for me and I'd like to say big thank you to everyone, especially to David Alexander. He is very helpful and he can really understand what you looking for. He was also very efficient with and paperwork and communicating with all parties involved up the chain. I never had to chase him with regards to anything. David was very knowledgeable with regards to the process and helped make an otherwise complicated process very simple. Thanks again...... Read more
Buyer
17th May 2014 (10 years ago)
E ALEXANDER
From when we first met the Alan de Maid representative, we had no doubt that he was the agent for us. David Alexander is a true asset to your company. He is extremely knowledgeable and understood our needs and expectations immediately.
David has a very positive outlook and was a natural when it came to looking for a property. My partner and I were able to build a fantastic rapport with David, something in which we've never had with any other estate agent.... Read more
12th Feb 2014 (10 years ago)
J Atlee
Once again Alan De Maid do not let themselves down. I have now successfully rented out my second property through this Bromley branch. I had James come out to my property within an hour of my calling the office. He was very professional, personable and an absolute pleasure to speak too. He spent an hour in my property going through everything with me making sure that I understood everything and I was happy. Not many agents bring there own DSLR camera and take time and consideration with the pictures for the web. My property was rented within 3 days for a higher rent then first discussed! I could not be happier as a landlord and I would never dream of taking my service anywhere else. Thank you!... Read more
Landlord
23rd Feb 2013 (11 years ago)
L Guru
I have just let my property through Stuart and the property management gitrls in Bromley , their service was second to none , Stuart came out to my own home in Chislehurst the same day at a time to suit me which was great, he spent time going through the various options, where upon i tookfull managment , the next day a property manager was assigned to me to assist and guide me through what maintenance i needed if any and they would organise the contractors of my choice and project manage my repairs forme , this was great , it enabled another £500 rent PCM for me which i was staggered by .... well done team you have a very happy Landlord ... use these guys if you have any business accumen... Read more
Landlord
6th Feb 2013 (12 years ago)