I have lived in the area for many years, and own a property very close to Capital so they have always been the obvious and logical choice as our estate agent. The service they provide however is absolutely outstanding, and has compelled me to write this review (something I never normally do). Just before Christmas our previous tenants moved out of the house, and whilst it was left clean and tidy, there was a burst water pipe that had been left to run for months which created terrible damage to walls and floors throughout the kitchen and utility. The discovery was made on 21st December so all trades had pretty much downed tools for the holiday. In a state of mild panic I went to speak to the guys at Capital. The owner Rob Tancred was in the office and from that moment he took control and provided personal help, advice and ongoing assistance to get the problems resolved - right the way from getting the necessary trades in to trace and locate the leak, lock down and isolate the leak, fix the piping, cut back the walls, dry everything out and replace the damaged areas with new materials. The house looks considerably better than it did before, and not only that, they found new tenants who have moved in with only a couple of weeks lost! Crazy good - bit like DIY SOS... and Rob even looks a bit like Nick Knowles too, maybe...
Thank you all very much - these guys come with my full recommendation
Had some concerns at first however after raising the issues with rob the manager he was happy to help and adress any issues and has since given me his personal contact should i have any further issues. Greatly appreciated his input.
Recently had David at Your Move in Bromley to carry out a valuation on our property. Although we are not in a position to put the property on the market at this time, we will be coming back to them in the future. The advice provided and the services on offer such as, their financial consultant and conveyancing services will allow us to do everything under one roof.
Highly recommend anyone looking to sell.
I don't think Your Move have let properties before. On top of the extortionate fees, there is a poor service. Our property was fully managed, but we have had to pay for extra keys to be cut for them. When moving out, they failed to get an itemised invoice for damages, so disputed charges were not easily resolved. On settling on an amount, the incorrect deposit amount was returned as other payments for fees had been lost within their systems.
Alan de Maid were extremely efficient from our first contact with them. They explained the letting process clearly and found the perfect tenants (we hope!) in double-quick time, with the outcome being a completely hassle-free let. A very professional service.
Very quick and efficient to move me in, but failed to mention the property was unsecured, had no gas supply (which once turned on after a week had a £505 debt on it), a useless landlord that doesn't reply to you even in emergencies, and is infested with rats! My advice do not rent with Alan de Maid and stay away from any properties on Homesdale road.
I have no hesitation in recommending the Chislehurst branch of Alan de Maid. The manager Peter Batty is well connected and really understands the local market which enabled us to sell our previous home and buy the house we had set our hearts on. It was a complex process with lots of unexpected setbacks, but Peter and his team could not do enough for us and we were kept well informed throughout. Peter, Maria and Deana were all highly professional and a pleasure to work with.
Great service from Peter and Deana. Very honest and straightforward valuation advice, demonstrating lots of local knowledge with no unnecessary sales patter. Did a terrific co-ordinating both sets of solicitors in the inevitable last minute back and forth in the run to up to exchange/completion. We bought and sold our house through Peter and would happily do the same again.
Paul and the team were extremely helpful and professional during the sale process for my property. Communication was good with regular updates on progress, viewings and offers and the sales process was conducted very efficiently. I would highly recommend the Bromley office of Langford Russell.
Absolutely ridiculous service. And don't even think of walking on the shoes you bought, its going to wear out in 5 steps you take ! Don't think of any refunds or replacement. Because all they care about is MONEY !