O Refet
Jenna and the team were amazing, helping me through every step of my first purchase. Highly recommend.... Read more
Buyer
16th Oct 2024 (18 weeks ago)
L Da-Silva
My gratitude and appreciation on this Tuesday has to go to Ryan Willingale. He has honestly been so amazing assisting me on this property journey. From start to a successful finish, he has been very professional, friendly and accommodating, which can be hard to come by these days. This is my first secured tenancy, and Ryan has really made what was initially a very stressful period for myself, a really seamless one. I would definitely recommend Capital Bromley Estate Agents to anyone looking for a Top tier service. You can thank me later, as I can assure you, you won't be disappointed. Thank you again Ryan!... Read more
Tenant
15th Oct 2024 (18 weeks ago)
R Sidhu

I have had the pleasure of working with Joe and the team at Capital on two separate occasions, once for a sale and once for a purchase. From the initial consultation to the final completion, their service was truly exceptional - a well-deserved 5* rating.
What sets them apart is their commitment to understanding your unique situation, budget, and personal needs, all without any obligation. Their dedication to providing personalized support and guidance is evident throughout the entire process.
Jenna's punctuality and courtesy when arranging viewings were impressive, and once the sale was agreed Lisa's regular updates kept me informed every step of the way - Her tireless efforts in chasing multiple parties in the chain ensured a smooth transaction.
Capital's expertise not only alleviates a significant amount of stress but also empowers you with the knowledge and confidence to navigate the complexities of moving house.Their guidance enables you to make informed decisions at every turn.
What's more, their extensive industry knowledge is a valuable asset. Joe, in particular, is a font of property expertise, possessing in-depth knowledge of the local market. His trusted advice was invaluable, even on my onward purchase, which they had no involvement in. In today's fast-paced world, it's refreshing to find a team that genuinely cares about their clients' needs and provides personalised support.... Read more
Seller
15th Oct 2024 (18 weeks ago)
C Mantle
Amazing company. Lettings manager Ryan went above and beyond to help with renting a new property …nothing was too much trouble ..very friendly very helpful and extremely competent …would highly recommend Capital Estate Agent.... Read more
Landlord
2nd Oct 2024 (20 weeks ago)
A donoghue
We just sold our house using Capital, the staff were very professional and helpful throughout and a special thank you to Jenna who kept us up to date daily. We would highly recommend that you use Capital for your house sale.... Read more
Seller
26th Sep 2024 (20 weeks ago)
J Pryce

It was great to have Jenna as our estate agent for this house purchase and I cannot recommend her highly enough. We had a very stressful move, with three house purchases falling down late in the process before finally completing on this house, so we had experience of a lot of estate agents in South East London. I can confidently say that Jenna is the best of the lot and its not even close. We found with most estate agents, as they are paid by the seller, they have little concern for the buyer. We had several agents mess us around, deliberately mislead us, or keep information from us that led to us wasting both time and money, but Jenna was always sympathetic to our situation, was happy to do anything we asked and always did thinks quickly, and kept us immediately informed of any updates. It really felt like she was on our side, and we could trust her, which was really important to us after so many failed purchases. Thank you Jenna for everything and keep doing what you're doing!... Read more
Buyer
19th Sep 2024 (21 weeks ago)
L Marston
Great to have Jenna dealing with my purchase. Always ensuring I’m up to date and simply a pleasure to deal with on each occasion. If you need a super helpful agent, I would certainly recommend starting here.... Read more
Buyer
31st Aug 2024 (24 weeks ago)
Recently used Capital Bromley to sell my house. Joe and his team were good with a special shout out to Jenna who was extremely helpful and even responded to my messages when she was on holiday! Would recommend Capital without hesitation... Read more
Seller
30th Aug 2024 (24 weeks ago)
I Tarry
Big Thankyou to Joe and his team for there help when buying a property in Bromley.... Read more
Buyer
17th Aug 2024 (5 mo. ago)
A Holmes
We’ve just sold our property with Capital Bromley. From the first meeting to the last call, they have been an absolute dream to work with. They set up a WhatsApp group to keep in constant touch with any feedback or follow ups, EVERY viewing had constructive feedback (which has not been the case with other agents in the past). Would highly recommend them- what a fun and friendly team they are to deal with.... Read more
Seller
15th Jul 2024 (7 mo. ago)
J Gwilliam
Ryan has been great and has made renting a flat a seamless experience. From the initial inquiry, his professionalism and efficiency were impressive. I am extremely grateful for his assistance and highly recommend him to anyone seeking rental properties.... Read more
Tenant
12th Jul 2024 (7 mo. ago)
H Madrick
We've just sold our house in Shortlands with Capital and can't recommend them highly enough. The whole team is professional, friendly, and easy to deal with. They always gave realistic feedback and advice, and never tried to persuade us to lower the price or accept a low offer. They were very proactive towards the end liaising with our buyer's agent and pushing the sale to exchange. We are really pleased that we chose to sell with Capital.... Read more
Seller
1st Jul 2024 (7 mo. ago)
I Brown
I wanted to say a massive thank you to Ryan for helping me and my partner move into our first flat! We couldn’t have chosen a better estate agent.
We found the property 3 weeks ago and we have moved in today thanks to Ryan and the team ????
Thank you for everything!... Read more
Tenant
29th Jun 2024 (7 mo. ago)
J Bekker
Capital Estate Agents Bromley are undoubtedly the best estate agents we've ever worked with.
While we were in South Africa, my wife and I had everything sorted—work contracts, visas, finances—everything a landlord could hope for. However, as soon as estate agents heard we were moving from overseas, they would end the call. Out of 30 people we contacted, only Capital Estate Agents Bromley, specifically Ryan, took the time to speak with us.
We recently had a second viewing with Derek, which was handled very professionally. They always dress impeccably and speak well-pronounced English, which is quite rare these days.... Read more
K Pace
Lisa, Jenna, Joe and the team really were amazing selling our property. There were some tough times but their care and attention got us over the line. Really appreciate everything they done and I would highly recommend.... Read more
Seller
30th Apr 2024 (9 mo. ago)
What a waste of time... Read more
Seller
7th Apr 2024 (10 mo. ago)
Good experience... Read more
Seller
28th Mar 2024 (10 mo. ago)
C Labonte
From start to finish, Joe, Jenna and Lisa have been absolutely amazing. When I first put my house on the market and spoke with Joe he took great care and time to ensure that I fully understood the whole process. Always available to answer any questions or concerns that I had and gave me great advice and reassurance. People often say that moving house is one of the most stressful things in life but this has not been the case for me and this is in part due to the help and support from Joe and the team. Very caring and professional estate agents and I wouldn't hesitate to recommend.... Read more
Seller
16th Mar 2024 (10 mo. ago)
O janicki
In my 20 years of living in London, I have never met such a pleasant agency. They are true professionals who are also friendly. We are renting a fully managed property by the Agency, and it appears that they have solid relationships with the landlord while also maintaining good relationships with tenants. Our Agenda Hannah is really helpful and capable of dealing with any problem we have.... Read more
Tenant
25th Feb 2024 (11 mo. ago)
G Dimitrov
I would really like to thank and praise Hannah Gibson for the outstanding persistence, continued effort and hard work, as well as the rest of the great team over at Capital estate agents. Always quick to respond and follow up in a kind and timely manner! Thank you all for your high-standard propert management support! Keep up with the great work.... Read more
Landlord
21st Feb 2024 (11 mo. ago)
D Thomas
Excellent experience. Flat above me leaking water which they manage. Got in touch. An hour later their plumber was here. Two hours later the leak was repaired. Would recommend Liberty, very good service.... Read more
20th Feb 2024 (11 mo. ago)
D Ellen
My first move away from the family home felt very daunting at first but I cannot thank Jenna, Ryan, Hannah and Derek (Bromley) enough for how helpful they have been before during and after this move. They were both always on the end of the phone/ replying to emails swiftly to help get things moving. Super attentive and made the whole process of moving very easy by being a great communication between myself and landlord/other agencies needed during/after the move- and enjoyed a lovely welcome pack on the day of the move, which was a lovely touch! Thank you all!... Read more
Tenant
19th Feb 2024 (11 mo. ago)
S aliakbari
Recently rented a flat through Capitalagents. It was a great experience and smooth process with the help from Ryan. Thanks Ryan and Capitalagents for your professionalism and support.... Read more
Tenant
4th Feb 2024 (1 year ago)
S Oaten
We have been renting with Capital for close to 3 years and counting and the service we have received/continue to receive has been fantastic. Particularly the property management team (Katie & Hannah), who always go above and beyond to rectify any issues, as well as following up to ensure everything is working well.
Would be sure to recommend their services - as recently as this morning we had an issue that required maintenance and within an hour or so we had confirmation that the issue would be resolved.... Read more
Tenant
29th Jan 2024 (1 year ago)
G Khot
Capital teams is very professional, always accommodating and reasonable. Made renting very easy for us. They are always responsive to your needs and queries, which you don’t see with other real estate agencies. Our Property manager Hannah is a delight to work with.... Read more
Tenant
29th Jan 2024 (1 year ago)
G Khot
One of the best agencies to work with if you are renting. They take care of literally everything for you so you don’t needs to worry about any paper work. In case if you face any issues they always support you! A special shout out to Hannah who helped us with a very critical issue. Thank you Hannah for your support!... Read more
Tenant
29th Jan 2024 (1 year ago)
R Budd
We’ve been renting a flat through Capital for 6 months now and since the very beginning it’s been a great process. I was self employed at the time and they were the only agents to genuinely help me and care about our situation, as many others had told me renting wouldn’t be possible. Tracey and Ryan specifically were so helpful during that time! Then since we’ve moved in the team have been nothing but helpful and responsive, especially Hannah ?? Our washing machine broke, and we had someone out to look at it within 24 hours, and a new one just a few days later. Could not recommend Capital enough!... Read more
Tenant
24th Jan 2024 (1 year ago)
B Phillips
I have been with Capital for over 20 years or more. Initially as a tenant and the majority as a landlord. They have always offered a first rate service and often go above and beyond. I wouldn't hesitate to recommend them.... Read more
Landlord
23rd Jan 2024 (1 year ago)
Kept me updated all the time. Organised viewing and gave advanced warning.... Read more
Seller
18th Jan 2024 (1 year ago)
G Toniolo
I had the most wonderful experience letting with Capital. The whole process went smoothly and fast! Ryan was amazing during the whole time! The whole process was stress free. I really recommend Capital.... Read more
Landlord
12th Jan 2024 (1 year ago)
S Calver
Had a slight leak at my rental property and Capital were very quick in thier response and rectified almost immediately. Very good service from Hannah and the lettings team... Read more
Landlord
11th Jan 2024 (1 year ago)
F D
Very nice people and honest... Read more
10th Jan 2024 (1 year ago)
R Lewis
Jenna was very accommodating with multiple viewings prior to completion, nothing was too much trouble. Full marks.... Read more
6th Dec 2023 (1 year ago)
V Agrawal
We continue to have great experience with Capital Estate Agent, Bromley Office services. We have been utilising their services for more than 5 years. Team members - Rob, Katie, Liberty and Ryan are all very good. Recent service help needed with bathroom and kitchen was solved quickly! Highly recommend!!... Read more
Landlord
5th Dec 2023 (1 year ago)
J Jacob
I would like to scream a massive THANK YOU!!!! to Jenna Campbell and Ryan; you have both made my year even more fantastic. You both supported me sooooooo very much in getting my property for me and my Daughter. Your dedication to the Job speaks volume; words cannot explain my gratitude. You both truly are amazing; patient and reassuring. Thank you ever so much. ????... Read more
Buyer
2nd Dec 2023 (1 year ago)
P O'Brien
I have been a tenant with Capital for about 8 years and they have been great people to work with. Rob Tancred has been a pillar of strength for me for the last three years as I have been experiencing personal difficulties but Rob and his colleagues have always stood by me. I would recommend thier services to anybody looking for assistance in the property market.... Read more
Tenant
2nd Dec 2023 (1 year ago)
M andrea
I have been using Capital and Ryan for 4 years and the service is outstanding they he always goes the extra mile and treats it as if it was his own property.
Big thank you guys... Read more
Landlord
24th Nov 2023 (1 year ago)
S Aka
Ryan Willingale one of the best letting managers i ever met.
Been renting with capital for over 5 years now thanks to him for finding uss a happy place.
Ryan is very professional friendly and well caracter individual.
Everytime i needed something in the property Ryan always manages the best service.
I highly recommend Ryan Willingale to anyone you wont be disapointed hard to find guys like him to find tou a place.
Klaudio seiko... Read more
Tenant
23rd Nov 2023 (1 year ago)
L Pozzi
Recently had a really great experience looking for a property through Capital. Ryan was very helpful and attentive from the beginning answering all the questions and helping us through the process. Thank you for making this a good experience for us. I would definitely recommend to a friend. :)... Read more
23rd Nov 2023 (1 year ago)
A Crudu-Samoil
I heartily recommend this company Capital, and in particular, Ryan Willingale, who has a great deal of experience and helped me rent the flat where I currently live and with some other issues that came up during this time. I am very grateful for all of the assistance provided.????????????... Read more
Tenant
23rd Nov 2023 (1 year ago)
E Lukosiene
I have been Capital Estate agents customer for over 10 years and never experienced any problems. They have a great costumer service, and are very professional. Ryan was exceedingly helpful and consistently available whenever I required his assistance. He promptly addressed my inquiries and diligently sought solutions to any issues I encountered.... Read more
22nd Nov 2023 (1 year ago)
G Pashkaj
“I recently had the pleasure of working with Ryan from Capital Bromley Estate Agents and I couldn’t be happier with the experience. Ryan was extremely knowledgeable, professional, and patient as we navigated the home renting process. They took the time to understand our needs and preferences, and found us the perfect home in a great neighborhood. I highly recommend Ryan and Capital Bromley Estate Agents for anyone looking to buy or rent a property!”... Read more
Tenant
22nd Nov 2023 (1 year ago)
C Freeburne
By far the best estate agents in Bromley, I have been a tenant for over eight years property managed by capital. Recently I had to move and Rob, Ryan and the team made a very stressful time a lot easier. They were very professional and found me a lovely house in Bromley. I can’t recommend them enough! Thanks for all the support and making a very stressful process as stress free as possible.... Read more
Tenant
22nd Nov 2023 (1 year ago)
C Mills
Jenna has been fantastic throughout the process. Lovely to deal with and super response. I'd 100% recommend... Read more
20th Nov 2023 (1 year ago)
N Athapattu
I have tenanted a property from Capital estate agent at Beckenham Lane, Bromley. There staff ( Mr Ryan and Ms Spinks ))is excellent ,friendly and very supportive. They helped for every single steps. I would like to recommend this company.... Read more
Tenant
29th Oct 2023 (1 year ago)
S Simon
The service myself and my partner received from capital was second to non. Absolutely amazing. Jenna was on top of all things and questions we had responding promptly. So professional and friendly would definitely recommend to a friend!... Read more
28th Oct 2023 (1 year ago)
R Forky
We have used Capital Estate Agents for the last 17 years as Letting Agents and also as Estate Agents. They were excellent Managing Agents for our flat rental; professional and pleasant to deal with, they found reliable and loyal tenants, and made the whole process very straightforward for us. So we had no doubt whatsoever, when it came to selling the property, that we would put it up for sale with Capital. Again they made the whole process very straightforward and communication was excellent. If we were to need an Estate Agent or Letting Agent in the future we would certainly use them again. Thank you Rob, Joe, and the whole team at Capital.... Read more
Seller
12th Oct 2023 (1 year ago)
N Charles

I had an appalling time with this agency.
I put in an offer on a rental property, which was accepted. Worked with them on the vetting process, which I passed. We agreed on acceptance of the offer that I would hold the tenancy, and my partner and children were to be permitted residents. This was important as my partner is not ideally placed to be an applicant at this juncture.
This was the basis upon which I decided to proceed with this property. I followed everything they asked for to the letter. Then three days before we moved in they asked for my partner details, and they now wanted to vet him, which wasn’t what we agreed. Denied the validity of a tax calculation in lieu of and SA302, which is the same thing - it’s just published earlier.
They withdrew the offer the day before we moved in. No duty of care, no advice as to where to go, or what do do next. As a consequence of the withdrawal, my daughters missed 20 days of school, as we were effectively then homeless for 6 weeks.
We eventually were able to get something else and were just able to get the kids back to school without losing their places. It was just the most horrendous and distressing situation I’d ever been in in my 24 years as a tenant.
Capital move the goal posts, then lie to conceal the fact, and are so irresponsible considering they are key components in people’s lives at an already stressful time that anyone self-employed, or not in a very traditional lifestyle set up I would say proceed with caution.
There was a basic lack of understanding about how things work and the integrity of unique circumstances. Withdrawing an offer 1 day before a move with no duty of care policy in place is negligence, and particularly when it comes to handling families with children. Please BEWARE and make sure everything you agree is documented on email.... Read more
Tenant
30th Aug 2023 (1 year ago)
A Pasha
Would really recommend using Capital Estate Agent. After finding it difficult to find a property, Capital made the whole process stress free. Thank you!... Read more
23rd Aug 2023 (1 year ago)
M zada
Ryan rent above and beyond to help me find a property. Can’t recommend Capital enough.... Read more
23rd Aug 2023 (1 year ago)
K Ally
Huge thanks to the Capital team for helping me find a property. The whole process was very professional.and also rayan was doing one of the best customer service thanks again to the all the team... Read more
23rd Aug 2023 (1 year ago)
A Ally
I had the most wonderful experience renting a property through Capital. Having dealt with Ryan from the very beginning, their team was incredibly helpful and attentive to my needs. They guided me through the entire process, ensuring that I understood every step along the way. The property they helped me find exceeded my expectations – it's well-maintained, clean, and exactly what I was looking for. The communication was top-notch, and any concerns I had were addressed promptly. I'm truly grateful for their professionalism and dedication to making my renting journey smooth and stress-free. I wholeheartedly recommend this Capital to anyone in search of their next home. Thank you for making this such a positive experience!... Read more
Tenant
23rd Aug 2023 (1 year ago)
M ryan
Rob and the Capital team have gone above and beyond to get my property ready to market. I have had access to tradesmen, big thanks to Hannah, some great advice for me to get my property ready to sell. I can say they have made this alot smoother for me. Thanks all...here's to the next bit of our journey!... Read more
Seller
10th Aug 2023 (1 year ago)
S Sevket
Totally reliable team. Very happy with the service received. Used them for both renting and buying over the years. No complaints. Highly recommend.... Read more
10th Aug 2023 (1 year ago)
chloedixon22
Thanks to Joe and the team for finding us great tenants so quickly! This is our first time renting out a property and we were guided through the process and made to feel at ease. Would definitely recommend Capital for any landlords looking to let a property in Bromley.... Read more
Landlord
7th Aug 2023 (1 year ago)
P Akbari
Great service as always. Joe in particular was brilliant and very professional at all times.... Read more
7th Aug 2023 (1 year ago)
J P
Excellent service all round .... Read more
7th Aug 2023 (1 year ago)
S Danjo
Brilliant agency and Ryan has been so helpful throughout the process... Read more
7th Aug 2023 (1 year ago)
A Kruger

Do not use Capital as a lettings agent.
Communication - non existing. We personally met Rob and the team and was so impressed by the 'sales pitch' but once you sign the contract all of this disappears. Heaven forbids things start to go wrong and the tenant causes a nuisance or stops paying - you'll be on your own as a landlord. Even with rent insurance in place it will be a constant checking and chasing Capital Lettings, nothing happens pro-actively.
Tenant - didn't pay rent for 5 months, eventually left overnight leaving us with outstanding bills, dirty flat, damaged and broken items, a jungle of a garden. Capital Lettings has been extremely unhelpful and did not do a single thing to put the flat back in the exceptional state we handed it over to them. We since found out the tenant has been evicted from properties in the past so not sure how good the checks were Capital Lettings were supposed to do.
Property visits - according to the agreement you sign with them they will do frequent visits / inspections of the property and report back. They didn't.
Inspections you pay extra for are not worth the piece of paper they're written on - you will pay extra for the inspection before the tenant moved in and after. There are loads of pages and photos but the 2 doesn't compare like for like. It's like someone went in as a tick box exercise took random photos, did not even include visually broken stuff, picture quality and lighting was poor. Even though their maintenance person gave an estimate of £1000 to fix the obvious damages they continue to be uninvolved and unresponsive - it's now 7 months down the line, they simply don't respond to emails.
We were first time, fair, obviously naive, landlords. This experience has put us off ever letting a property out again. Financially it's put us back, a flat we loved and lived in 7 years ourselves has lost it's charm, then there is the stress and anxiety caused by the situation. Just don't do it, find another lettings agent! One that will support you when things go wrong as well.... Read more
Landlord
7th Aug 2023 (1 year ago)
G Yarmov
Joe and the team helped us buy our house in Bromley.
It was in very challenging conditions for us with pregnancy well on the way and a real pressure to close.
Like every deal there were challenges but he managed to navigate through it, kept a level head and successfully close.
Patient , tenacious and focused , attentive and understanding.
Highly recommend working with Joe and Capital agents.
All the best.... Read more
Buyer
23rd Jun 2023 (1 year ago)
V Sinthu
Capital Estate Agency (Bromley) MR Yusuf is an amazing person to help us to buy our house. Jusuf is always keep in touch until get the keys. He always kept updated with my next steps always answer my all questions. I highly recommended them. Thankyou for your Service. Thankyou.... Read more
Buyer
21st Jun 2023 (1 year ago)
M Matthews

I am thrilled to share my exceptional experience with Capital Estate Agents during the sale of my property. The professionalism, expertise, and unwavering support provided by the owner, Robert Tancred, and the sales manager, Joe Mourat, were instrumental in making this deal happen.
From the very beginning, Robert Tancred demonstrated a deep understanding of the local market and a strategic approach to selling properties. His knowledge and insights were invaluable in setting the right price for my property and attracting potential buyers. Robert's commitment to achieving the best outcome for me was evident in his meticulous attention to detail and personalized guidance throughout the entire process.
Working closely with Robert was Joe Mourat, the sales manager at Capital Estate Agents. Joe's dedication and exceptional communication skills made a significant impact on the successful sale of my property. He skillfully marketed my property, leveraging various channels to ensure maximum exposure and attract a wide pool of interested buyers. Joe's responsiveness and proactive nature ensured that I was always well-informed about any inquiries, offers, or updates concerning the sale.
What sets Capital Estate Agents apart is their genuine care for their clients. Robert and Joe went above and beyond to understand my specific needs and goals, tailoring their approach to suit my requirements. They provided valuable advice and guidance at every step, making the entire selling process smooth and stress-free.
Throughout the transaction, the team at Capital Estate Agents exhibited a high level of professionalism, efficiency, and attention to detail. They expertly managed negotiations, coordinated with solicitors, and facilitated a seamless exchange of information between all parties involved. Their expertise and dedication were evident in the smooth progression of the sale from listing to completion.
I cannot express enough my gratitude for the exceptional service provided by Capital Estate Agents, thanks to the efforts of Robert Tancred and Joe Mourat. Their commitment, market knowledge, and outstanding customer service were vital in achieving a successful sale of my property. I highly recommend Capital Estate Agents to anyone in search of a reliable and results-driven estate agency, as they will go above and beyond to ensure a positive and rewarding experience.... Read more
Seller
15th Jun 2023 (1 year ago)
D Moss
We used Capital to sell my late father’s bungalow. We felt we were in good hands right from the start. Rob was knowledgable and professional and gave us confidence that he could find a buyer, which he did, in a short space of time. We were kept up to date and everything ran smoothly, from start to finish. I would definitely recommend Capital.... Read more
Seller
13th Apr 2023 (1 year ago)
A Voilo-Bolos
Great agency! Ryan was very professional and helpful and made a process of finding and securing a property smooth and clear. They were also very quick in responding and dealing with issues around the house. Highly recommended!... Read more
14th Mar 2023 (1 year ago)
A hylton
Capital Bromley was by far the worst estate agent I have dealt with. As a young landlord I felt like Joe and his team took advantage of this and gave me a tenant who they said was a good tennant but unfortunate it took me and my partner 5 years to evict. Communication with this team is awful, I would have to chase up every other day and I would get told I would get a call back but never did. If your a young landlord I would avoid as they would take advantage of you. I had to look at a third party company to finally get my tenant out. This company should be ashamed of themselves. Avoid if you can!!!!... Read more
Landlord
25th Feb 2023 (1 year ago)
S Vithana
Capital Estates (Bromley) were excellent with regard to all aspects of our house sale. The communication was always honest, timely and Capital (Joe) handled both parties involved we feel with great care. Our house sale was rather complicated, but Joe was the perfect intermediary in getting the sale over the line.... Read more
Seller
3rd Jan 2023 (2 years ago)
S luongo
Joe just recently helped us sell our house. It was the most smooth stress free process. From when our house went on the market to it being sold by Joe in a matter of days. Joe always kept us updated with the next steps and always at hand to answer any of our questions or queries. Everything was honestly taken care of and we will ask for Joe & Capital Estate Agents of Bromley for our assistance In the future. Can’t reccomend enough! Thank you!... Read more
Seller
20th Dec 2022 (2 years ago)
K Harrison
A seamless service from first viewing to moving in, Ryan couldn't have been more helpful. The after hours service is also faultless, always checking in with me to make sure everything was being done.... Read more
9th Aug 2022 (2 years ago)
C Balaam
Joe supported and advised us throughout the sale of our property. He kept us cool when the inevitable stresses of house moving began to show. He was always at the end of the phone to help answer any concerns which led to a very personal experience.
I have no regrets choosing Capital to sale our property and would thoroughly recommend to others. Don’t choose elsewhere!... Read more
Seller
28th Apr 2022 (2 years ago)
C Boy
Capital estate agents have been amazing on assisting me and my fiancé on getting our flat, professional, well mannered, polite¬ 1 problem I would highly recommend this estate agents if your looking for your first home! Very happy!... Read more
Tenant
31st Mar 2022 (2 years ago)
M Ojo
I would never recommend!
We've been through a lot with this estate agent. From moving into the property with my newborn and the boiler not working for days. To not having a working microwave for over 6 months.
The process of renting this place was awful. There was such a lack of communication. The staff and rude including the manager.
There was actually a point where the manager was blocking my husbands calls when concerned about having a newborn in a home without heating. I called him with a friends phone and he answered the call shocked.
I could say more but will leave it here.
Again, I would never recommend!... Read more
Tenant
2nd Feb 2022 (3 years ago)
S Solomon
My experience with capital estate agents was/is very satisfying. Right from the start they put client satisfaction as their primary objective. My contact was Ryan and I found him to be honest, patient and very efficient at providing professional service. You could easily sense the level of respect and professionalism with which the staff conduct their daily routine. Calls are returned on time, queries and issues are addressed and resolved with delicacy. I would very much recommend them to anyone who is looking for a great tenancy experience.... Read more
Landlord
31st Jan 2022 (3 years ago)
S Christian
Can highly recommend Capital Estate Agents! Great team and always a pleasure to deal with!... Read more
27th Jan 2022 (3 years ago)
J Holding
Very quick to sort and organise accomodation, knowledgable. professional. polite and courteous. defiantly recommend using.... Read more
7th Dec 2021 (3 years ago)
P Plosca
Friendly staff... Read more
16th Nov 2021 (3 years ago)
K Ishimitsu
I’m impressed by the professional service of Capital Estate Agents Bromley. Joe was so efficient and effective in implementing my complex requirements to sell my house in a timely manner. I would definitely recommend Capital Estate Agents to anybody who is looking to sell their house with plenty of support.... Read more
Seller
1st Oct 2021 (3 years ago)
M Ivey
Many thanks to Joe Mourat at Capital for all his help and professionalism selling my home , the conveyancing was lengthy and drawn out which was extremely stressful for me at times but he was on hand to help and advise which I greatly appreciated. Thank you so much ????... Read more
Seller
27th Sep 2021 (3 years ago)
Y Omer
I can't thank RYAN enough for helping me through the process of renting a property. I highly recommend Capital Bromley to anyone who is looking to rent a place or buy a house!... Read more
Tenant
25th Sep 2021 (3 years ago)
N Podlavskaya
Absolutely delighted with Capital’s professionalism, support and responsiveness. I was highly impressed with Ryan’s helpfulness, communication and understanding. Overall, service provided by Capital Estate Agents was efficient and supportive and I can’t recommend enough!... Read more
23rd Sep 2021 (3 years ago)
Z Mamon

Professional, supportive, knowledgeable, honest and friendly are the words that come to mind when I think of the service I received from Joe and his team at Capital Estate Agents, Bromley.
Joe kept me updated and was responsive from the first contact to the time when we were chasing the buyer for completion. Nothing seemed to be an inconvenience when I contacted Joe for an update on the status of the sale of my property in Hill House Mews.
A potentially stressful journey was made smoother by the can-do attitude that the team displayed.
I chose Capital Estate Agents after recommendation from a neighbour who had tried to sell her property unsuccessfully with several of the other estate agents in the area. Capital were the only ones who succeeded.
The team at Capital Estate Agents dealt with the viewings and ensured prospective buyers were shown not only the property but the private grounds at the location.
In particular I would like to mention, Harry for his enthusiastic approach during this process.
I cannot thank Joe enough for his professionalism and integrity at all times.
I would highly recommend the Capital estate Agents and Joe Mourat.
And, yes they were so amazing that I will be recommending their service to friends and family.... Read more
Seller
7th Sep 2021 (3 years ago)
M Gaczynska
When we bought our first house, Joe from Capital Estates was brilliant. He helped as much as he could and his advice was priceless (not surprising since he has been the industry veteran with over 18 years of experience).. When the time came to move up in the property ladder, it was a no-brainer to contact Joe. However, we wanted to get comparisons so we have invited a bunch of estate agents to value our house. Out of all of them, Joe and Capital Estates were the only ones we wanted to go with, not only because of the experience but also because of the tech and the support they've offered. Any question, no matter how big or small was important and replied to, Joe has given us fantastic advice and helped us through this usually stressful period to make it calm and efficient. I really can't recommend them enough, full service tailored to your needs at a reasonable price.... Read more
Seller
6th Jul 2021 (3 years ago)
G Ashley-Smith
Our agent Joe was very helpful, especially in what must be a very busy time.
I would recommend using Capital.... Read more
3rd Jun 2021 (3 years ago)
H Khanom
I recently purchased a property through Capital, Joe was superb in securing it for me, and very patient with the snail pace it was progressing at, Due to the excellent care and communication from Joe and Harry too, I was more than happy to have Capital Let and Manage that same property. Harry comes with so much enthusiasm and nothing was ever too much hassle for him. Joe kindly provided a competitive rate and added in perks which was a deal breaker for me. I will definitely recommend Capital- Joe, Harry and Ryan, very helpful, understanding and professional. Look forward to a long, smooth working relation, Thank you.... Read more
Seller
20th May 2021 (3 years ago)
D Henning
We recently engaged Capital Bromley to find new tenants for our flat. From our initial contact with Joe we have been impressed by the enthusiasm and helpfulness that the team have demonstrated throughout this process. Harry found our new tenants very quickly and worked hard to ensure that the process went smoothly. Thank you.... Read more
Landlord
27th Apr 2021 (3 years ago)
H Smith
We have recently moved into a rental property and the process has been a really smooth transition. Harry has been very good at taking my calls and answering my questions. Capital gave us a lovely hamper to settle in which was so nice! No other estate agents have done that and it was a really nice gesture to our moving experience.... Read more
Tenant
25th Apr 2021 (3 years ago)
A izik
Very professional and pleasant team. Helpful in every emergency situation. Rob - the owner of Capital Estate is truly human, and friend. Very helpful if you need recommendation of professional specialists.
We left to our own home with great experience memories. :-))... Read more
30th Mar 2021 (3 years ago)
A Tappenden
We viewed a rental property and put in an offer and was assured by the lettings team that everything would be ok for go ahead. After that we heard nothing for 5 days ! Ignoring calls and emails. It’s just unprofessional and rude. And then was met with a poor excuse about not getting the property. Wasted my time completely and was really frustrating as we loved the property. The lettings manager just blatantly ignored and avoided us for whatever reason and kept being told he would email and call to let me know and never did. Not given me much faith in this estate agents sadly.... Read more
Tenant
16th Dec 2020 (4 years ago)
M Noonan
Would highly recommend the services - I went through a long drawn out process of selling and buying, and the support and guidance I received along the way was fantastic.... Read more
Seller
6th Nov 2020 (4 years ago)
R Malar
We bought a property in the pandemic time without viewing the property based on Capital's verbal descriptions and property pictures. Until the completion date we haven't viewed the property. But the status of the property is really good and fantastic than we thought. I would like to recommend the capital is the genuine estate agency... Read more
Buyer
29th Sep 2020 (4 years ago)
K Ballard
Brilliant estate agents. Extremely professional and help you through every step of the process of selling your home.... Read more
Seller
26th Aug 2020 (4 years ago)
L Paling
Rob and Olivia were more than accommodating with my new move and progressed very quickly with a professional and friendly manner. Can’t recommend these guys enough ????????... Read more
11th Aug 2020 (4 years ago)
C Hart
An Absolutely Amazing service is always provided from Capital, Every member of staff is professional, friendly and most importantly very understanding. Will always go way above and beyond to make sure only the best is provided. As a letting tenant i always feel supported and can approach Rob with any queries i have and know i will be listened too and assisted quickly and efficiently. I would highly recommend Capital!... Read more
Tenant
15th Jul 2020 (4 years ago)
E Sherwood-Watts
I have recently moved into the Orpington area with my partner and it was a very daunting time to move with the current uncertainty but Capital assured me that everything would be okay. The process was smooth and Ryan was very understanding and patient with my constant questions. Can't recommend enough!... Read more
Tenant
9th Jul 2020 (4 years ago)
E Giuralarocca
Really excellent service; fast and efficient with excellent communication. Joe did a superb job helping me to move into my lovely new flat in the middle of a global pandemic. Highly recommended.... Read more
Tenant
30th Apr 2020 (4 years ago)
S Balfour
Have been buy-to-letting for many years but suddenly ended up with 4 Kuwait nationals squatting in my Battersea apartment.
Phone Rob for some advice and with some help got the flat back in 24 hours.
Saved me months of stress and worry.
cheers Rob.... Read more
Landlord
23rd Apr 2020 (4 years ago)
S balfour
I have 4 flats which i have rented out for the last 15 years
On the whole i have had no real problems
This weekend l did
4 young gentlemen from Kuwait managed to start squatting in my Battersea apartment
Rob and his team were on the case immediately
The end result was l am back in possession of my flat
Absolute result
Thanks Rob... Read more
Landlord
5th Apr 2020 (4 years ago)
R Langford
Not one to normally sit and type out a review but the Capital team and their service was second to none. Myself and my partner were worried as we first listed our property at a time of uncertainty but Joe Mourat was confident and reassured us throughout the whole process. Our houses was listed on Monday and by the Saturday we was ready to agree on an offer. The process was smooth throughout and we moved without a hitch. Couldn't recommend more.... Read more
Seller
17th Mar 2020 (4 years ago)
M Gallagher
Fantastic team of staff in the lettings and property management team. They helped extend my tenancy and returned my deposit without delay. Many thanks.... Read more
Tenant
20th Jan 2020 (5 years ago)
S s6kyyy
Thank you!... Read more
14th Jan 2020 (5 years ago)
I Dumas
Thank you Capital Estate Agents especially Ryan Willingale for your assistance and quick and efficient way of referencing to help us move in to our new home. God bless you all and more powers especially to the accommodating staff and services.... Read more
Tenant
14th Jan 2020 (5 years ago)
D Read
Absolutely superb from start to finish. Joe was fantastic in helping me and my wife secure our first commercial premises. Even taking time during the Christmas break to get things rolling. Didn’t think it would be this easy but class A service made it just that. Thank you so much Joe and Capital Estate Agents for making the process so stress free. Forever grateful... Read more
Buyer
10th Jan 2020 (5 years ago)
P Thomas
My first ever review..
Joe Mourat met me at my house and sold my house and ended up doing the work for the estate agent that I was buying from! He also took my call out office house on numerous times. A nice guy a nice team and a polite service from start to finish. I highly recommend Capital and Joe and his team.... Read more
Seller
17th Dec 2019 (5 years ago)
D Gorgomel
We were shown a house we really liked, wanted to go ahead with the rental, however after the viewing communication from them stopped. We called multiple times for almost 3 weeks and they always reassured us that some of them (i mention no names) will get back to us either in a few hours or next morning. Obviously that never happened. It wasn't only a waste of our time but also disrespectful. Not good costumer service.... Read more
10th Dec 2019 (5 years ago)
C jordan
Professional and helpful, moved in quickly. Clear paperwork.... Read more
Tenant
2nd Dec 2019 (5 years ago)
N Khatun
Super efficient service! Harry Henty was brilliant! He was very welcoming. Having dealt with a few other estate agents locally who were very pushy we found Capital Estate Agents to be highly professional and we will definitely recommend them to family & friends. Thank you!... Read more
25th Nov 2019 (5 years ago)
A Cali

(Translated by Google) Hi, I'm Andrea, I was looking for a house in Bromley, not speaking English well, I had great difficulty communicating with local agencies. Thanks to the professionalism and kindness of Ryan Willingale of Capital, I managed to rent a beautiful home with many benefits. thank you so much
Salvals, I'm Andrea, I was looking for a house in Bromley, not talking well the English I had great difficulties to communicate with local agencies. Thanks to the professionalism and kindness of Ryan Williergale of Capital, I was able to rent a beautiful house with so many benefits. thank you very much
(Original)
Salve, sono Andrea, stavo cercando casa a Bromley, non parlando bene l’inglese ho avuto grosse difficoltà per comunicare con le agenzie locali. Grazie alla professionalità e alla gentilezza di Ryan Willingale della Capital, sono riuscito ad affittare una splendida casa con tanti benefit. grazie mille
Salvals, I'm Andrea, I was looking for a house in Bromley, not talking well the English I had great difficulties to communicate with local agencies. Thanks to the professionalism and kindness of Ryan Williergale of Capital, I was able to rent a beautiful house with so many benefits. thank you very much... Read more
Tenant
22nd Oct 2019 (5 years ago)
S Dainius
My personal experience with capital bromley estate agency was like no other.
Finally first time in many years I found a estate agency that really takes care of client.
They are Professionals and absolutely reliable.... Read more
19th Oct 2019 (5 years ago)
B Ballard
Very good joe is great he gets it done.... Read more
7th Oct 2019 (5 years ago)
D Hussey
I have twice used Capital in the past two years , to sell my property in Bromley and my mothers home in Beckenham . As with most buying and selling there are always "ups and downs" but Capital kept me informed every step of the way , even when Joe Mourat was off or on holiday he kept you posted .The valuation of both properties were realistic , unlike some companies and the photos were really professional making both properties really inviting . All in all I am really pleased I chose Capital and would not hesitate to recommend them . Thank you Joe and all at Capital .... Read more
Seller
29th Jul 2019 (5 years ago)
J Downer
Joe Mourat was absolutely amazing !!! During what was one of the most difficult times of our lives , selling our late fathers house ,
Joe made everything easy , he fully explained everything and organised everything for me himself saving me a tremendous amount of stress. I cannot thank him enough, honest , reliable , trustworthy , a real professional and true gentleman. I hope we have the opportunity to use his services again , under better circumstances.
Highly recommended... Read more
Seller
27th Jun 2019 (5 years ago)
D Springer
From the moment I 1st met Joe I had a good feeling that Capital Estate Agents would be able to sell our property. We had the property on the market with Purple Bricks which turned out to be a complete waste of money and time. Joe at Capital was very professional and always on had to deal with queries and happy to chase. If you are thinking about using Capital's services, don't think! DO IT!... Read more
Seller
3rd Jun 2019 (5 years ago)
L Hudson
I have just used Capital to sell my flat in Shortlands. The service was outstanding. Joe Mourat who dealt with our sale went above and beyond to help us sell the flat. Communication was excellent and the service I cannot fault. Thankyou Joe and your team.... Read more
Seller
12th May 2019 (5 years ago)
M Osinski
great company help me rent apartment... Read more
Tenant
11th May 2019 (5 years ago)
J McNeilly
I had very little time to move for a new job, but Capital were amazingly quick and efficient in every way - I viewed the property less than a week before I was to move, and in that time they got through all the relevent reference etc checks in time for me to have a seamless move 5 days later. Lovely friendly people, and I never once felt pressured as a tenant.... Read more
Tenant
12th Apr 2019 (5 years ago)
S CW
Joe worked with us very closely offering a truly personal experience - he picked up every call and rang us back every time. He even spoke to us on his day off! Honest, upfront and transparent every step of the way. I would recommend if you're looking for no non-sense but down to earth service.... Read more
20th Nov 2018 (6 years ago)
V Stavrev
This is the bad agency when i know
They keep my deposit more than 1 month and soon they go on court... Read more
25th Oct 2018 (6 years ago)
M Crussell

I am highly impressed with the service provided by Capital Estate Agents, not least for the fact that the head of the firm, Mr Tancred, not only was involved right from the start of the sale, but directed the sale himself. That pleased me enormously. In comparison with the three estate agents we used before we turned to Capital, this firm is streets ahead of the competition. While all the others could do was overprice the house (in order to get the business) & then keep reducing the price, Capital gave an honest & realistic valuation, & stuck to it. As a result of intelligent & catchy marketing by Mr Tancred, we got the asking price within 3 weeks, (after two years of dithering & half-hearted salemanship from elsewhere.)
Mr Tancred & his associate Mr Montgomery are both straight-talking & courteous, & it has been a pleasure doing business with them. If it ever comes to selling a house in the area again, I will definitely go to Capital. That goes for buying, too. In my opinion, there is nothing more important than trust when doing business, & I can honestly say that I trust Capital to do what they say they will do.... Read more
Seller
30th Sep 2018 (6 years ago)
A Ball
I would like to thank Joe his his help and guidance. What should have been a relatively straightforward sale required significant input from Joe to manage my solicitor into actively addressing issues and arranging resolution.... Read more
Seller
29th Sep 2018 (6 years ago)
P Rasalam
Refreshing change from the usual apathetic estate agents we have had in the past. Very proactive, responsive and kept us up to date without us having to chase!
The flat we let out is not local to us and we have had so many bad experiences with trying to manage it over the last few years. Finally feel like we have made the right choice in estate agents to manage our flat!
Well done, Rob and team.... Read more
Landlord
18th Sep 2018 (6 years ago)
P Roe
Nice friendly staff and excellent service. Would highly recommend.... Read more
2nd Sep 2018 (6 years ago)
O Clark
5-star service! Rob and the team have done a most efficient job selling our house; they spent a week preparing it for sale including some redecorating inside and out and cleaning the carpets etc. Rob then had it sold within 3 days of it going onto the market! This is the second transaction we have been through with Capital and I wouldn't hesitate to use them again or to recommend them to anyone selling their house.... Read more
Seller
16th Jul 2018 (6 years ago)
W Newland
We used Capital Esate Agents for the purchase of our first flat. The service provided was impeccable and will certainly use again when we decide to move once more. Highly Recommended... Read more
Buyer
27th May 2018 (6 years ago)
T Dilley

Excellent service. I switched to Capital to let my property after experiencing issues with my previous Estate Agents, I chose Capital over others because I could see on Rightmove that they were successfully letting lots of properties similar to mine within a couple of weeks. Rob who runs the company was highly enthusiastic and attentive about how Capital could provide a professional letting service for me. His team are young energetic and focused on doing things right; Ryan took time and care to shoot some brilliant photos of the property which was subsequently viewed by several people the next day from which I then had a choice of interested tenants to pick from - all within 24 hours! Both Ryan and his colleague Kadie were totally on the ball when I phoned up with any questions about the letting process with Capital and I feel entirely confident having my property managed by them. I have since recommended them to a couple of my friends who are also looking to let their properties.... Read more
Landlord
13th May 2018 (6 years ago)
S Campbell
Top company with a friendly and professional service. Fully in tune with the market and go the extra mile for their clients. Special mention to Joe Mourat who seamlessly dealt with the completion of my property and was a constant help throughout. Highly recommended!... Read more
1st May 2018 (6 years ago)
N nasab
Rob, Kadie and Ryan are good people out there, professional and friendly. I didnt feel the stress of renting an apartment. I have dealt with quite a few agencies in the past and can vouch for the capital team at Bromley as they are the most client-friendly and hassle free agents. Highly recommended.... Read more
Tenant
9th Mar 2018 (6 years ago)
E Bull
I am currently letting my flat through capital, the service I have received has been friendly and efficient throughout the process. Prior to letting my flat needed quite a lot of work doing to it to bring it up to a good standard, a job which Rob sorted for me without hassle including sorting a house clearance and professional cleaner for me.
My flat is now in a very presentable condition complete with happy tenants.... Read more
Landlord
20th Feb 2018 (6 years ago)
R Copsey

I have lived in the area for many years, and own a property very close to Capital so they have always been the obvious and logical choice as our estate agent. The service they provide however is absolutely outstanding, and has compelled me to write this review (something I never normally do). Just before Christmas our previous tenants moved out of the house, and whilst it was left clean and tidy, there was a burst water pipe that had been left to run for months which created terrible damage to walls and floors throughout the kitchen and utility. The discovery was made on 21st December so all trades had pretty much downed tools for the holiday. In a state of mild panic I went to speak to the guys at Capital. The owner Rob Tancred was in the office and from that moment he took control and provided personal help, advice and ongoing assistance to get the problems resolved - right the way from getting the necessary trades in to trace and locate the leak, lock down and isolate the leak, fix the piping, cut back the walls, dry everything out and replace the damaged areas with new materials. The house looks considerably better than it did before, and not only that, they found new tenants who have moved in with only a couple of weeks lost! Crazy good - bit like DIY SOS... and Rob even looks a bit like Nick Knowles too, maybe...
Thank you all very much - these guys come with my full recommendation... Read more
Landlord
15th Feb 2018 (7 years ago)
S Zaremba
Had some concerns at first however after raising the issues with rob the manager he was happy to help and adress any issues and has since given me his personal contact should i have any further issues. Greatly appreciated his input.... Read more
14th Feb 2018 (7 years ago)
S Engineer
Due to relocating from North to South I needed to take a property without viewing, Rob and the team at Capitol Lettings were brilliant from start to finish. On arrive I mentioned that there was no working washing machine and within an hour one arrived and was plumbed in. The house was perfect for our needs and it was presented clean and to a high standard and gardens were pristine. We had many happy months whilst we scouted the area for a permanent place of residence. Thank you.... Read more
Tenant
18th Dec 2017 (7 years ago)
B Emans
The sale of my property was made easy using Capital. Joe and team were professional and the communication throughout was great. I would have no hesitation in recommending them.... Read more
Seller
2nd Dec 2017 (7 years ago)
B Ladeidne
Really freindly, helpful and professional. I would recommend.... Read more
26th Oct 2017 (7 years ago)
N boardman
Can't praise Capitol high enough. Friendly staff, professional service, so easy to deal with. I wholeheartedly recommend them to let with and from.
If you're in 2 minds who to let your property with then Capitol is the one. You won't regret it.... Read more
Landlord
17th Oct 2017 (7 years ago)
P Wright

It is seldom I would take the time to write a review, however due to outstanding service, I found that this was a necessity. I came across Capital serendipitously after my friend recommended them to me; I called Capital for a valuation and after a friendly phone call to Jack Tancred, they visited me within 24 hours. Rob Tancred, the managing director and Jack's father , carried out the valuation on my property. After a thorough check of the property and Rob explaining to me the procedure, I was confident that Capital were the right estate agents to use, as he ensured me that him and his team would help me through every step of the way. This is exactly what I needed, as this was the first time I was selling my property.
A day later and the team had already been round for listings, photos and the floor-plan etc. Within 48 hours of me asking for a valuation, my property was already on the market. I was overwhelmed as to how quickly and efficiently they had put the property up. My house had only been up for a few hours, and already viewing requests were flooding in; I was amazed as to how quickly people were wanting to view the property. Due to such great interest, Jack decided to hold an open day on the Saturday, where he was accompanied by Rob. The two men arrived, dressed astute, with a welcoming smile on their faces. They had gone the extra mile by preparing a brochure of my house, including a range of details: nearest train station, local schools and what to do if the viewers wished to put in an offer. The viewing was a fantastic success and from the 6 viewings, we received 4 offers.
Jack rang me up on the Monday and explained the different offers, as well as the situation of all the people who had put offers in- giving his opinion on what to do. I found their advice exceedingly valuable; again, being my first time selling, I wasn't quite sure what to accept. The offer I had chosen required me to find another property at some haste because the new buyers were needing a quick move. To my surprise, I found a property to rent, which was listed by the Capital Bromley office! After the great service I was receiving from the Sidcup office, I knew that I was in safe hands. The procedures were carried out quickly and efficiently, with someone always ready at the phone to answer my questions. Out of kindness, Capital paid to clean my new apartment so that it was spotless for when I moved in.
I could not recommend Capital enough; the team made an experience, which I thought would be stressful and daunting, a quick, relaxed process. Everyone who dealt with me were genuine, honest people who have an ethos to put the customer first. Thank you so much for helping me out with this process and I will be most definitely be using you guys in the future!!!... Read more
Seller
24th Aug 2017 (7 years ago)
A W

My wife and I first time landlords letting our family home in Bromley North and we had plenty of misgivings. We went through 5 other agents in Bromley before eventually striking gold with Capital. We highly recommend to Rob and his team.
We were frustrated with the corporate Countrywide “set menu” offered by many of the so-called local agents in Bromley. Capital crafted an “ala carte” full management package unique to what our property would brings to their portfolio.
On level of rental income Rob’s team delivered what he originally promised. They used a professional photographer and the superb photos really sold our property. We were very impressed by all members of Rob’s team we had the pleasure to meet.
I’m a bit of a control freak and my only criticism is the steps to get on the market, weren’t made crystal clear in advance. We had expected to be able to review and sign off a draft of our listing before it went live on rightmove and zoopla. As it was his son Jack gave an excellent write up overall, with just a few detail that needed correcting after the fact!
Ryan is the youngest member of the lettings team in Bromley and carried out all the viewings, but and we quickly learnt to trust his gut feeling. My background is corporate and I was hoping to find another Canary Wharf commuter. However Ryan was sure the he had the perfect self employed couple and it turned out he was right!
Our tenants have been in a couple of months now and we’ve just started interacting with Amber and the property management team. So far very pleased with their attention to minor but crucial maintenance vital to preserving the integrity of our property.... Read more
Landlord
6th Aug 2017 (7 years ago)
R D)
Excellent service, kind, helpful and would highly recommend using them.... Read more
27th Jul 2017 (7 years ago)
S Tam
When I thought of letting, ‘Capital’ is the first estate agency that went into my mind. I had a property which required renovation before letting out and I wanted a hassle free process. ‘Capital’ is the only estate agent provides this service at a reasonable cost. They have an in-house decoration team to do the whole job in every little details, providing professional advice from start to finish. Information was updated frequently to keep me informed. Most importantly, they are available whenever you need them, and the property was let to a ‘gold’ rated tenant within weeks after the renovation. It is an estate agency that I will highly recommend, if you want ‘professional, passionate, friendly and helpful’ team, you don’t need to find further, go to ‘Capital’!... Read more
Landlord
8th Jun 2017 (7 years ago)
C Dennehy

I would highly recommend Capital Estate Agents as the service they provided me was absolutely 5 Star! I have bought five properties and sold 4 over time and the service I received with Capital topped every other agent. If your looking to buy, sell or rent in Bromley you need not look further. I found from the first point of contact that the team were totally on the ball. I had an initial visit and photos taken within 24 hours. The next week my home was published as a double page feature property in the newspaper. In preparation for the open day huge efforts were made to draw in clients from Capital's list of potential buyers (which ended up being my buyer). Capital use the most professional photographers on the market who spent 2 hours moving furniture, rugs and several things around to get the best picture of each room. When I asked my buyers what drew them into my house they said 1. the pictures of the home especially of the staircase 2. Joe telling them that my home was fabulous and must be viewed even though it was far above their budget. I was confident that my home was priced accurately as I had 4 other agents undertake an assessment. I moved in tragic circumstances as my husband died and I had a baby. I found that Joe expressed genuine kindness and compassion which reached far beyond the other agents or most people that I had encountered at that level. It was in that moment of condolences that I knew Joe and Capital we the agents for me. In addition to this he has years of experience and I appreciated his realistic, straight talking and committment in the whole process. I called his mobile several times which he mostly answered or got back within minutes with a text providing his soonest availability to talk. Things rarely go smoothly with a chain of properties - mine didn't. Agents are truly instrumental in keeping a long chain of buyers going. I have to say that Joe and the Capital team went beyond the call of duty to keep our chain going to completion. They were in touch with each agent in the chain, solicitors and specialists that were needed. They were transparent and immediate with every point of communication and I felt gave me sound advise and support every step of the way. Look no further - Capital are the best agents.... Read more
Seller
26th May 2017 (7 years ago)
I Suharevich
I used Capital Bromley Estate Agents for the first time! I am very impressed! I found amazing flat and whole procedure was straight forward and clear! Special Thanks for agent Lucas. Highly Recommended!... Read more
Tenant
19th Dec 2016 (8 years ago)
E McCarthy
Efficient and professional service when there were problems in our newly rented flat from Capital. We called in problems with the hot water and boiler, and engineers were sent straight away with no questions asked. Very rare to get such straightforward service in the rental sector.... Read more
Tenant
15th Dec 2016 (8 years ago)
V Khoryakov
I really thankful to this company as they was able to find a house to rent for my family in the same day when we ask them and they was very professional in this.
Meanwhile I can't put 5 stars because there was miscommunication between the agent and the landlord, what lead to the fact that we wasn't able to move in the house in the agreed date and only two days later.... Read more
Tenant
21st Nov 2016 (8 years ago)
M Tarkun
I have dealt with Joe Mourat and Rob Tancred and they have been extremely helpful, professional and most importantly friendly. Thoroughly recommend this company!!... Read more
19th Nov 2016 (8 years ago)
M Mustafa
Knowledgeable, professional and supportive service. They take the time to understand a customers needs and find the right property for them.... Read more
18th Nov 2016 (8 years ago)
king120
excellent management and staff able to find the best tenants with regular updates and a hassle free service. Perfect agent for landlords for very competitive pricing. Highly recommended.... Read more
Landlord
17th Nov 2016 (8 years ago)
A Hassan
Have used Capital for many years now for lettings and their advice and service is second to none. Flat gets let very quickly, payment in your account within 1 or 2 days of tenant moving in, and they always go the extra mile to help with things you wouldn't expect an estate agent to do. Have recommended them to friends and family for lettings and sales. Having experienced a much lower level of service from the big chain estate agents previous to finding Capital, I won't be using anyone else in future.... Read more
Landlord
17th Nov 2016 (8 years ago)
T Huseyin
Amazing help from start to finish and made what normally is a painful process so much more smooth and hassle free. Have already recommended them to several friends and family.... Read more
11th Nov 2016 (8 years ago)
C Pritchard
Having used many estate agents in the past I can honestly say Capital is the very best. The staff at the Bromley office are extremely professional and know the business inside and out. I have very high standards and nothing was too much trouble, i valued there advice and they not only sold my property quickly without a reduction but found me my dream house. Everything went smoothly and i was kept up to date with the progress at all times!
What more can i say but a massive thank you.... Read more
Seller
10th Nov 2016 (8 years ago)
J Pritchard
I used Capital Estate Agents to sell my house recently they were an extremely pro active in their approach and did not waste any time getting my property on the market. There feedback after each viewing was informative and honest. Overall a well run outfit with expericed staff who were professional at all times, which led to a smooth stress free sale for me. They have since been instructed to sell my mums home and the service has been equally as good! Highly recommend them.... Read more
Seller
9th Nov 2016 (8 years ago)
J Gregory
Lucas was very easy to deal with, professional and gets the paperwork pushed through very quickly. Capital waste no time in getting you from outside the shop window and into your new property . Recommend to all!... Read more
8th Nov 2016 (8 years ago)
H Vincent
I have been renting my property through Capital for over 15 years. This has been a very smooth, hassle free experience. Led by the enigmatic Rob Tancred who, together with his friendly and competent staff, have always gone the extra mile for me. Exactly what is needed to have such confidence in a company when living overseas. A big THANK YOU to all!... Read more
Landlord
20th Apr 2016 (8 years ago)
J Xu
I was looking for a place to rent for my wife, young child and myself. I came across a property which was up with Capital Estate Agents and I gave them a call. I viewed the property at 18:30 midweek and by the following Saturday, I was moved in. The staff are polite, helpful and very friendly. I will be using Capital again for sure.... Read more
Tenant
9th Feb 2016 (9 years ago)
P Murphy
I used to use another company but saw Capital on television and liked their approach! I have now used them for all my properties and what a breath of fresh air! They have not only found tenants smoothly but I also liked the reports they have given me prior to the tenant moving in. Very professional and friendly.... Read more
Landlord
2nd Jan 2013 (12 years ago)
P Montgomery
We have a portfolio of properties in the South east region, we have used and will always use Capital Lettors to find tenants and manage them for us... Read more
Landlord
31st Dec 2012 (12 years ago)