4 months on the market 75k reduction no viewings... Read more
Seller
24th Mar 2025 (8 weeks ago)
So far they have provided the service that reflected their positive reviews on the Getagent website.
I’m still in the process of selling atm.... Read more
Seller
7th Mar 2025 (11 weeks ago)
We turned to Ashton’s when we had been disappointed with the performance of another, national estate agent and found them to be an excellent choice to handle our sale.
Communication was excellent throughout the process and all our questions received a friendly and prompt response.
Would highly recommend.... Read more
Seller
5th Aug 2024 (9 mo. ago)
Everyone who I dealt with at Ashtons from my first valuation with to the sale were so amazing. We were well informed all the time and built a great rapport with estate agent Graham, who was always keeping me up to date with progress and timelines. Couldn’t recommend enough.... Read more
Seller
21st Jun 2024 (11 mo. ago)
Good at what they do!... Read more
Seller
17th Jun 2024 (11 mo. ago)
Our house sold within 3 viewings happy with arrangements up to this point... Read more
Seller
14th Jun 2024 (11 mo. ago)
All the staff I dealt with were great, very enthusiastic there communication was great they kept us updated on all viewings would highly recommend them.... Read more
Seller
18th May 2024 (1 year ago)
Ashtons have been professional throughout and have treated my situation with upmost empathy, I have been most impressed by their marketing, knowledge and communication.... Read more
Seller
16th May 2024 (1 year ago)
I can’t fault Ashtons’s . They are a really friendly team who make dealing with them a pleasure. Great local knowledge and efficient.... Read more
Seller
23rd Mar 2024 (1 year ago)
Ashton’s were great and so far have kept us fully up to date. We’ve only just accepted an offer so early days on progressing the sale... Read more
Seller
17th Mar 2024 (1 year ago)
We are not at the end of the process yet, but Ashtons - York have been really excellent so far. They were much the most enthusiastic of the agents we spoke to and they have delivered on everything they promised to this point. Their communication has been really spot on. They found our buyers within a month in a very tricky market. Well done, Ashtons!... Read more
Seller
16th Feb 2024 (1 year ago)
Overall good just found they could have narrowed down potential buyers... Read more
Seller
11th Dec 2023 (1 year ago)
Honestly this was a frustrating experience, felt like they didn’t have my interests in mind. I would say management of the potential buyers is poor.... Read more
Seller
12th Nov 2023 (1 year ago)
Ashtons kept us informed at all times about progress. We received regular phone calls about potential buyers, follow up calls after viewings and almost weekly general updates.... Read more
Seller
23rd Oct 2023 (1 year ago)
I will look at putting it up with them next year... Read more
Seller
21st Nov 2022 (2 years ago)
Excellent service and sold our house very quickly ... Read more
Seller
23rd Aug 2022 (2 years ago)
Over valued the house making us drop £75,000 and still never sold the house. Very poor communication with us ... Read more
Seller
14th Aug 2022 (2 years ago)
Ashton’s have been so positive and supportive in the whole process, guiding me through the complicated process. They have achieved a sale price far in excess of estimates by other agents. Jack was excellent in communication and his experience and competence made decision making easy. I would recommend the whole team. ... Read more
Seller
6th Jul 2022 (2 years ago)
Unhelpful........... Read more
Tenant
30th Jun 2022 (2 years ago)
Good service ... Read more
Seller
22nd Apr 2022 (3 years ago)
Ashtons have been faultless with our sale from start to finish. We were updated regularly on feedback with viewings and offers. The way they managed the blocks viewings worked great for us. I can completely understand how and why they are the top estate agent in York and they truely deserve that title.
A genuinely happy and satisfied customer. ... Read more
Seller
20th Apr 2022 (3 years ago)
The service we received from Ashtons from our first viewing until we completed was excellent. We were kept informed every step of the way. Always given good advice and updated all the way through our purchase.... Read more
Buyer
29th Mar 2022 (3 years ago)
Ashtons was ver helpful as we hadn't sold our property in 21 years and everything is very different many thanks to all the team... Read more
Seller
17th Mar 2022 (3 years ago)
Overall we were happy with the service after some initial teething problems were rectified. Generally everyone we dealt with was polite and understanding. ... Read more
Seller
12th Mar 2022 (3 years ago)
Thank you so much to the Ashtons team for their professional, efficient and friendly manner, we were kept updated at all times. Special thanks to Amy who was fabulous... Read more
Seller
7th Dec 2021 (3 years ago)
Pleasant and friendly staff and good to be local... Read more
Seller
9th Oct 2021 (3 years ago)
It took quite a while to sell our flat but Ashtons worked hard for us over the months. They gave good advice over the months and, we felt, gave a realistic valuation of the property. Had gone with another local firm, no doubt the flat would have sold faster but we would have made quite a lot less money!... Read more
Seller
10th Jul 2021 (3 years ago)
Ashtons are friendly, helpful and reliable and I am very happy with the service I received from them.... Read more
Seller
1st Apr 2021 (4 years ago)
Massively overpriced the house ,which predictably led to a big reduction and then failure to sell in a 3 months period.
Less than one week with another agent at a reasonable price and sold.
Never saw the same staff twice and they often turned up late, which was particularly embarrassing during covid as buyers hung round sheepishly on the drive... Read more
Seller
6th Dec 2020 (4 years ago)
Ashtons have been excellent - very efficient, enthusiastic about the sale, and delivered on what they said. They get back to you when they say they will, they're happy to give advice, and the team in the Acomb office do seem to work as a genuine team. Very impressed so far!... Read more
Seller
21st Nov 2019 (5 years ago)
My contacts at Ashton's were Kevin Coundon and Jade Sainty. My house purchase in York was all done remotely, given that I live in the States. And although we only had a few communication exchanges, I was very happy with the service I received. If the legal process could have been as smooth, the purchase would have been a breeze!
Jade was very thorough and helpful. All questions were answered directly and promptly, and I was particularly impressed with Kevin's follow-up on a Sunday. I would have no hesitation in recommending them to others.... Read more
Buyer
17th Sep 2018 (6 years ago)