B Waine
Really easy process... Read more
3rd Jan 2025 (6 weeks ago)
K Sykes
The team have been extremely supportive throughout the process and were on hand for any queries we had, response to email or phone call was always completed in a timely manner. They were always welcoming when we visited site, nothing was too much trouble, they made the whole buying process a whole load easier.... Read more
Buyer
5th Dec 2024 (10 weeks ago)
Atwell martin have been a pleasure to deal with, very professional and accommodating. Friendly team of agents... Read more
Seller
25th Oct 2024 (16 weeks ago)
E May
Atwell Martin have been brilliant throughout my whole sale process. I had 2 buyers pull out and the team secured new buyers in an amazingly quick timeframe, absolutely fantastic.
I had dealings with most of the team and all have been so helpful and gone over and above to help push things through. Special thanks to Kieron and Julie.... Read more
Seller
13th Aug 2024 (5 mo. ago)
R Bohanna
Professional and personalised service that puts the client at the centre of everything. We felt at every step of the process we were well informed and listened too. Every visit to our home, whether that be for a valuation, for listing, or viewings, our home and family members were respected. Nothing was ever too much trouble. Using the app to keep updated with every stage was very useful. Plenty of reminders for appointments or viewings. The listing was well advertised, the photos fantastic quality and the 3D virtual tour was superb. Every viewing was accompanied, although we only needed a couple before sale! All of this for fees that are competitive with other agents we approached in our area. I am so pleased we made a good choice and went with Atwell Martin.... Read more
Seller
17th Jun 2024 (7 mo. ago)
H Rawles
A very speedy and efficient service from the rental team . From my initial meeting, to marketing and subsequent successful letting, every step of the process has progressed easily and efficiently... all within 3 weeks!
All.members of the Team have been professional and friendly. A special thank you to Keiran and Hannah for their competence and attention to detail. A forst class service from Atwell Martin . I 100% recommend them.... Read more
Landlord
17th May 2024 (8 mo. ago)
A Dixon
These estate agents are undoubtedly the most helpful estate agents around. Extremely professional and accommodating. Nothing has been too much trouble to them. Andrew and Kieran have both exceeded our expectations every time they have dealt with us. I would highly recommend them to anyone wishing to buy or sell a property.... Read more
M Hart
The Atwell Martin team have taken away all the stress of being a landlord. Any issues I have faced with maintenance, have been sorted quickly and the cost just comes out of the fees I receive from the tenant. In addition, those costs and rents received are all clearly stated each month in a very accountant friendly statement. To sum up, use Atwell Martin, no stress, property makes me money, happy landlord.... Read more
Landlord
9th Mar 2024 (11 mo. ago)
G Radmore
Very good and experienced staff, Richard is very helpful and responsive.
I have a excellent hands off experience letting my property through their management service.
Initial start up was painless. They dealt with certifications, found the tenants and informed utilities etc for me. They also provided me with accurate advice.
They provide great written reporting regularly and deal with maintenance and other issues promptly.
Overall they provide a very professional service and I would definitely recommend.... Read more
Landlord
5th Mar 2024 (11 mo. ago)
M Quant
Incredibly friendly staff who are willing to go above and beyond to help... Read more
25th Feb 2024 (11 mo. ago)
A Red
Very helpful and charming collective of letting agents:)... Read more
Landlord
23rd Feb 2024 (11 mo. ago)
C Severgnini
The whole experience of purchasing through AM was exceptional. I wanted to relocate my mother from Hampshire to Plymouth. I discussed my requirements with Andrew and he was able to immediately identify appropriate properties. From placing an offer, through to completion has been managed well with good liason from Debbie. The property handover meeting with Sue was really appreciated and nothing seems too much trouble for the team.... Read more
Buyer
7th Feb 2024 (1 year ago)
S P
Very pleasant to deal with, answered all my questions and gave a comprehensive tour of the flat.... Read more
2nd Feb 2024 (1 year ago)
C Moxham
Can’t fault Atwell Martin at all, every step made so simple and easy. The communication throughout was perfect which was greatly appreciated and everyone involved was so nice to deal with.
Julie, Kieron, Debbie and Sue all fantastic!... Read more
19th Jan 2024 (1 year ago)
D Whiteley
We weren’t keen to rent out our property but when circumstances meant it was our best option, we were so glad that Atwell Martin were able to market the property, and act on our behalf. They have made the process as painless as possible and gone above and beyond to put our minds at ease.... Read more
Landlord
15th Jan 2024 (1 year ago)
C Bamber
We first tried to sell the Property and Atwell found us plenty of people to view. Unfortunately, the agreed sale fell through at the last minute due to the Buyer not being able to raise a suitable Mortgage. However, the communication throughout was outstanding.
We then changed tact and decided to rent the property and Atwell took this in their stride and again found plenty of people to view and a rental was agreed within the week.
Atwell keep us up to date with everything on a frequent basis and always answer my emails in a timely fashion.... Read more
Seller
22nd Dec 2023 (1 year ago)
C Dibsdale
Diligent professional and friendly. Highly commended... Read more
20th Dec 2023 (1 year ago)
Esther

We have had a really positive experience with Atwell Martin. At the start of the process they were really helpful in showing us different properties that fitted our criteria. There was never any ‘sales’ pressure and they really understood what we wanted. Once we had an offer accepted they were really efficient and we had a sales progresser called Debbie who was amazing. She was always available to trouble shoot any issues and had a great relationship with my sales estate agent and worked together with her. She was in regular contact with us and our solicitor and really pushed things through. We also had a really useful viewing post exchange with Kieron who explained all of the workings of the new home, and they have been in touch post completion to check how we are settling in. It’s such a shame ‘estate agents’ can have a bad reputation- we found Atwell Martin to be really attuned to our needs, really helpful, ethical, honest, professional and Debbie really managed to get everything aligned to complete in what is a very difficult market at the moment. I would not hesitate to recommend them.... Read more
Buyer
29th Nov 2023 (1 year ago)
6125rotax
Very very poor communication. Well I say communication, never ever got back to us about enquiries despite several phone calls. Was left with the distinct impression that they couldn’t care less about us as the rental market was so buoyant at the moment. AWFUL!... Read more
Tenant
26th Oct 2023 (1 year ago)
T Overton
Very, very poor communication. I was shown a property that was available for rent. I was told I was the only viewing booked, and when I completed the application form, was told I was the only one to apply. I called the following day for an update, and they could not give me any update. I called the following day and was promised a call back - no call! I called again the following day - was promised a call back - no call. I emailed the following day - never got a response. I called again a few days later and guess what? No-one called me back! Communication was diabolical! It took 2 weeks for them to get back to me, by then I had found another property. I did get an apology to be fair, but no credible explanation! Only a request to see if I was still interested in the property?? Errr no thanks!... Read more
Tenant
14th Oct 2023 (1 year ago)
S Penney
The team at Atwell Martin are a pleasure to deal with, they are friendly and helpful and their communication is great. I would highly recommend!... Read more
14th Feb 2023 (1 year ago)
T James
Very friendly staff and helpful on purchase of a property.... Read more
Buyer
14th Sep 2022 (2 years ago)
P Russell
Rude!... Read more
28th Apr 2022 (2 years ago)
R Hardy
Rude!... Read more
28th Apr 2022 (2 years ago)
Excellent and professional, fantastic attention to detail, all good so far, its early days yet.... Read more
Seller
6th Apr 2022 (2 years ago)
R Kenny
Atwell Martin were the agent acting on behalf of the seller in our transaction, so we didn't expect to have much interaction with them. Due to the nature of the purchase, we ended up communicating very regularly with them, and found them easy to deal with, very professional, and very quick to respond. I wouldn't hesitate to use them for any property sale.... Read more
4th May 2021 (3 years ago)
L smith
We have had a turbulent time selling in the current climate but Luke was exceptional at assisting our sale. Without Luke our sale would not have been possible. I can not thank the team enough and would highly recommend.... Read more
Seller
13th Mar 2021 (3 years ago)
R Scott
Great Experience
Smooth from start to finish.
Everyone in the team has been professional, knowledgeable, friendly, efficient and helpful.
House buying made easy and enjoyable by Atwell Martin.
Highly recommend.
5 stars is simply not enough.
Thank you guys.... Read more
Buyer
1st Feb 2021 (4 years ago)
P Russell
Just completed on our purchase. Wonderful service from Sue and Kim at Quadrant Wharf. Thank you for all of your effort and time spent. Ryan and Steve.... Read more
Buyer
30th Oct 2020 (4 years ago)
E Maskrey
Incredible service, best landlord and agency I've ever had as a renter. Professional, friendly service. Cannot fault them at all.... Read more
Tenant
20th Sep 2020 (4 years ago)
S sayfe
Stay well clear from them. I viewed a house, put my offer and seller agreed. Atwell Martin asked me to submit a copy of my agreement in principle and my passport. They also confirmed to me in writing that my offer had been accepted by the vendor. After a couple of days, they informed me that someone else viewed the property later and offered a higher price. I was upset but increased my offer. Today they informed me that although my offer was higher, the vendor accepted the other buyers offer. Totally unprofessional and unacceptable to let other buyers view a sold STC house and then selling the house based on favoritism. They said it is absolutely within their code of practice to keep advertising property until sale is completed. A total waste of time and headache.... Read more
Buyer
20th Feb 2020 (4 years ago)
J Freer
A fantastic service from Becki and Sean in letting out our flat efficiently and smoothly. Nothing is too much trouble for them.... Read more
Landlord
11th Dec 2018 (6 years ago)
E Lopian
I cannot speak more highly of the Attwell Martin's sales team. As a remote seller they helped me at every step of the way in order to achieve a very quick sale at a very good sales price. Will definitely use them again.... Read more
Seller
14th Nov 2018 (6 years ago)
S Røkeberg
The staff at Atwell Martin are extremely professional and I could not have been more thrilled to be renting my new flat through them here in Plymouth. Sean, my realtor was continuously assisting me throughout the process of moving in and answering any question straight away, regardless their importance :) I would highly recommend renting through Atwell Martin to anyone who wants the usually stressful process of relocating and logistics to run smoother, quicker and easier. Thanks for everything so far Sean and the rest of Atwell Martin :)... Read more
Tenant
13th Sep 2018 (6 years ago)
E Williams
Katherine was more than helpful! Second time using Atwell Martin and couldn’t recommend more - always go completely out of their way to help! I would definitely go out of my way to use again! Thank you Katherine!... Read more
12th Sep 2018 (6 years ago)
T Barnes
Great local friendly hardworking agents I have been fully supported with my search for the perfect home. Atwell Martin (Julie Elmes ) has made the process very easy - always accommodating my schedule. I really felt my requirements had been fully listened to, they worked hard on my behalf. Thank you... Read more
5th Sep 2018 (6 years ago)
C Clifton
One of your staff in a new white Volkswagen car almost ran myself and my grandchildren off the road. Not a good representation for your brand.... Read more
2nd Aug 2018 (6 years ago)
S Arbelo
Poor comunication, gave us problem since first day, they don't fix problems, don't message email backs, really dissapointed with the agency... and after one month we are still waiting for them...... Read more
Tenant
30th Apr 2018 (6 years ago)
M González
When you rent a flat, everything looks easy until you don't have to deal with this agency anymore. When the contract is finished, the communication is very poor. They took from our deposit a big amount of money, even for things that they weren't truth. I don't recommend them at all.... Read more
Tenant
30th Apr 2018 (6 years ago)
D Lopez

Everything was 'looking good' at first, I assume that's how agencies work, but then when you say you're leaving, suddenly everything is a problem!
When we decided to move out, a friend of us moved in and they wanted to keep the furniture and the wall decorations. We asked the agency if that was a problem, and they said it's all fine.
After the inspection, we lost HALF of our deposit based on broken bulbs (lies, we changed them before leaving) and apparently removing wallpaper and painting. I say apparently because even though they charged us 160 pounds for that, I'm in touch with the new tenant and obviously they haven't done any painting.
We also unfroze the freezer to clean it throughout and they still said it wasn't cleant properly.
Oh, and a checkout fee of 65 pounds just because!
We had to agree on losing half of our deposit because after a month of calling them with no answer, tons of email with no answer all you want to do is move on and forget about it...
NOT recommended, they will try to rip you off when you leave.... Read more
Tenant
20th Apr 2018 (6 years ago)
J Drew
We have just completed on our purchase through Atwell Martin and we were in a very long and difficult chain. I truly believe that without the assistance of our selling agents and the perseverance of Martin and the staff at Atwell Martin we wouldn't be sat here today enjoying our lovely new home. We always felt welcome wherever we visited the office it really brought home to us how important it is to get to know your agent. If you are thinking of using an internet chain to save money ...remember sometimes you really need to see a friendly face with on hand assistance to see you through such an important time. I have had dealings with both the residential sales and lettings department and I can highly recommend both.... Read more
Buyer
3rd Aug 2017 (7 years ago)