Ben
We couldn’t be happier with the service from Atwell Martin .They sold our house in just 3 days! From start to finish, the team was professional, friendly, and kept us informed every step of the way. Their knowledge of the local market and attention to detail made the whole process smooth and stress-free. We’d highly recommend them to anyone looking to sell their home – fantastic service !... Read more
Seller
9th Mar 2025 (18 days ago)
R Resheed
I have been a tenant at a property handled by Atwell Martin agency for the last 2 years. Service is too good. They address every concerns and do their best to provide the best outcomes. Also I would like to mention Gemma who have completed my move-in easy. And especially my property manager Shannon who have been very helpful and understanding throughout my stay. I would like to wish her and Atwell Martin the best in their future business.... Read more
Tenant
5th Mar 2025 (22 days ago)
T Alleyne
Atwell Martin Property Management in Swindon was absolutely brilliant. My agent Lianne was friendly and very professional. I would recommend them BOTH to anyone especially on how they explain each step of the process. Thanks to all at the office and a special big THANK YOU to Lianne.... Read more
21st Nov 2024 (18 weeks ago)
H (Zephyr)

While my sale hasn't yet completed, I had the pleasure of meeting with a fantastic agent. I'll tell you my previous horror story with another estate agent in short -
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I previously was trying to complete a sale with another estate agent but they "forgot" to send me the purchase link. When I chased it the next day at 9am, they assured they would send it. When they didn't get back to me, I called them at 1pm that same day, and they said they had already had the property taken! I just wish they had got back to me, or had sent the application first time, and wouldn't have left me disappointed. Not only that but at my viewing I was rushed in and out of the property, no room for questions. I had to check my phone to be sure, it had only been 3 minutes.
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I wanted to provide this context because your agents at Atwell Martin were no where near that. They were approachable and personable, and helped me understand what it was I would need to rent my first flat. They also made reasonable adjustments for me I wouldn't have expected!
It really changed my opinion of estate agents in general so thank you once again. Whether or not the letting is successful I wanted to let you know that I'm very happy with what you do.... Read more
Tenant
16th Oct 2024 (23 weeks ago)
J Leach
Both Tom and Lianne were a pleasure to work with. Very professional and helped me with every step of the way.... Read more
11th Oct 2024 (24 weeks ago)
T Medcroft
Atwell Martin have been fantastic, done a wonderful job of renovating the unit before I got my keys. It really is of a high quality .
I would happily recommend them to anyone.... Read more
18th Jun 2024 (9 mo. ago)
R Nyandoro
This is my first time renting a house and Atwell Martin was absolutely fantastic. They walked me through every step of the process and gave me the much needed support. I would recommend them over and over again. Special thanks to Courtney, she was awesome!... Read more
Tenant
15th May 2024 (10 mo. ago)
C myall
I've been consistently satisfied with how Atwell Martin Residential Lettings & Management has handled our business dealings over the years. Would highly recommend.... Read more
Landlord
8th May 2024 (10 mo. ago)
L Sheriffe
My experience was great., from viewing the flat to moving in. Would definitely recommend.... Read more
Tenant
7th Mar 2024 (1 year ago)
J Praise
Atwell Martin provided an exceptional rental experience for my almost 3-year stay. From the outset, Tom and Trevor ensured a seamless check-in, while Lloyd's maintenance support was always prompt and friendly. As well as that, Daisy, Courtney, and Trevor facilitated a smooth checkout experience which I am grateful for. The flat exceeded expectations in both modernity and affordability. Despite occasional tenant issues, Atwell Martin consistently handled all complaints professionally and promptly. I wholeheartedly recommend the Quadrant to future tenants and am confident that they'll enjoy the same level of excellence I experienced. Thank you!... Read more
Tenant
23rd Feb 2024 (1 year ago)
S Dash

I had the pleasant opportunity to rent a flat with the help and support Atwell Martin in Swindon, UK. I was there in the flat for about a year and half. I must say, it was an Absolute Pleasure to deal with Atwell Martin team. Atwell Martin team is very professional and at the same time very friendly. I had the pleasure in working with several team members of Atwell Martin. To name a few Mr. Trevor, Ms. Daisy, Ms. Courtney. All of them possess a high degree of professionalism and very friendly, positive attitude. I was never disappointed by the Atwell Martin team for whatever the issue may be. Atwell Martin team always jumped in and helped me. The culture and behaviour of Atwell Martin team was always appreciable.This also created lots of trust and easy going while dealing with Atwell Martin team. They have also helped in few negotiations with the Landlord and it was quite +ve for me as a tenant. I just want to say May God bless Atwell Martin team and they grow at a greater Speed.... Read more
Tenant
11th Feb 2024 (1 year ago)
R K
Trevor & the lettings/property management team have looked after my properties for the past few years and found me many great tenants. The service is always 5* and it’s lovely being able to pop into the office to see everyone and discuss what I need to. Highly recommended agent for vendors, landlords, buyers and renters!... Read more
Landlord
28th Jan 2024 (1 year ago)
S Veetil
We would definitely recommend Atwell Martin as your estate agent. We had a worry free, peaceful 2 years with them, they are very professional and such a lovely team. The communications were very clear and any maintenance requests were passed to the landlord the same day. They see to it that both landlord and tenants received the correct information. We would like to specially mention Daisy who was our go to person for any questions and we always received prompt response. We had a very positive experience throughout our tenancy period. Thank you Daisy and thank you team.... Read more
Tenant
3rd Dec 2023 (1 year ago)
A Karunasagar
A gratifying experience interacting with Mr Tom Smith at Atwell Martin. His professional attitude and promptness would endear any client to seek services of Atwell Martin.... Read more
13th Oct 2022 (2 years ago)
N Gracias
Took over 9 months to try and buy a flat, had to pull out in the end . Poor communications all around. Denied phone conversation, just a mess overall.... Read more
Buyer
5th Oct 2022 (2 years ago)
S eames
Atwell Martin were really more than helpful and professional especially helping me to secure the bungalow I really wanted , many thanks especially to Nikki who has been more than helpful at all times... Read more
20th Sep 2022 (2 years ago)
F Ayres
Used them when I moved to Swindon and they did a great job... Read more
9th Sep 2022 (2 years ago)
A brock
Were brilliant from start to finish. Would definitely use again.... Read more
19th Aug 2022 (2 years ago)
T GROUBER
Excellent, helpful service... Read more
14th Jun 2022 (2 years ago)
C Campbell
I have received very good and prompt service from Atwell Martin.
Tom has always responded to my queries and reassured me that the process of my letting the property was going smoothly.
The initial " walk through" of the property is a good idea, I think and is a more informative tool than, says, photos.
I was able then to view the property with Trevor who was also very helpful.
I would certainly recommend Atwell Martin.... Read more
Landlord
23rd May 2022 (2 years ago)
T Wong
Great service.... Read more
15th May 2022 (2 years ago)
N Woodruffe
Fantastic customer service. The team went above and beyond to help sell my property. I would highly recommend Atwell Martin.... Read more
Seller
14th Apr 2022 (2 years ago)
Alistair
Very professional and extremely helpful, never gave up and always eager to get plenty of viewings, always easy to contact and no hidden extras! Great team and thank you ????... Read more
1st Apr 2022 (2 years ago)
I am absolutely delighted with the service I received . From the viewing before I moved to final checks after I left everything was done in a very professional manner, all the staff members were always so helpful, understanding and polite! I wish I always had such a lovely letting agents! If I ever need to rent in the area I would definitively come back to Atwell Martin!... Read more
Tenant
1st Feb 2022 (3 years ago)
R Wierzbicki
Professionalism! Perfect service! Fast proceeding! I'm very satisfied with all Atwell Martin services! Special thanks for Mr Tom Smith! Highly recommended! Thank you!... Read more
10th Dec 2021 (3 years ago)
K Moses
Well they have not done what we were.promised for 3 weeks now
They have promised to call us 3 times but never have so not really enlighting experience really... Read more
13th Nov 2021 (3 years ago)
D G
I’ve now purchased and rented a property through Atwell Martin. Both times have been a breeze. The support and expertise is second to none. Tom Smith in particular is an asset, extremely knowledgable and experienced - he’s helped demystify a complex topic. Thanks!... Read more
3rd Jun 2021 (3 years ago)
G I
Sold and purchased through Atwell Martin. Found the team to be very supportive and professional throughout the entire process. I was also really impressed with the after sales care and support I received too. Would absolutely recommend.... Read more
Seller
12th May 2021 (3 years ago)
E T
Couldn't of asked for a better service. Myself and my partner had been looking for a house to rent for a while and after being messed about by other companies, speaking and dealing with Tom was a pleasure. 10/10 service would definitely recommend. :)... Read more
Tenant
22nd Mar 2021 (4 years ago)
F Alam
Tom Smith has been our agent. very impressed with the workings. Been efficient and professional. I am sure, it will continue that way.... Read more
26th Feb 2021 (4 years ago)
G Rose
Bought and sold through Atwell Martin, really pleased with the service I received. Professional and excellent communication, would recommend to anyone.... Read more
Seller
25th Feb 2021 (4 years ago)
S Magloire
Nice and friendly, very good customer service... Read more
23rd Jan 2021 (4 years ago)
D Palmer
Absolutely the worst estate agents I think I have ever ever encountered!!! 1 star is not even good enough for these guys!! Found them to be very very unhelpful and these guys have cost me alot of money! Avoid at all cost and in particular an agent called Trevor!... Read more
4th Dec 2020 (4 years ago)
G harrow
Very prompt service, they seem to be on the ball and enthusiastic.... Read more
10th Nov 2020 (4 years ago)
H Waite
We've had a fantastic service with this company so far, very professional and responsive. Tom in particular has gone above and beyond to help us with our move to a new property.... Read more
29th Sep 2020 (4 years ago)
C Wilkinson
Absolute shambles of a estate agents, happily let you go without a fridge/freezer for 3 months with no urgency or care. Upon many other issues, I wouldn't recommend using these guys to anyone.... Read more
Tenant
7th Sep 2020 (4 years ago)
R Mioti
Truly competent professionals, immediate response from the beginning to the end of my hiring, attentive and organized. recommend 100%.... Read more
2nd Sep 2020 (4 years ago)
E Dahn
I am delighted with the support the agency provides , communication is excellent and all the staff members are always helpful and act in a very professional manner . As the property I rent is in a perfect condition I do not normally have any queries , however , as the problem occurred with the washing machine , I had to report it and the response was immediate , the contractor visit was arranged straight away , all sorted out by the agency ,including the key collection ( dealt with by Sophie Guest , Many thanks ! ) . I am very grateful especially to Trevor Smith and Sophie Guest , the managers who I usually contact , but I also appreciate very much the whole team , everybody is very polite and friendly .... Read more
Tenant
21st Jan 2020 (5 years ago)
L Ball
Brilliant service, effecient and professional. Highly recommend. Thanks again for all of your help in selling my property.... Read more
Seller
13th Jan 2020 (5 years ago)
D Mclawrence
Verry lovely and professional staff. Our experience with Tom Smith was just a breath of fresh air, lovely guy thanks for a wonderful experience Tom.... Read more
11th Jan 2020 (5 years ago)
Completely rubbish agents - would definitely NOT recommend using. We wanted a local agent with local knowledge of the area to represent the house. They told us that they could definitely sell the house within the 12 week contract and gave the impression of waiting buyers. They failed to mention that their local office closed within a couple of weeks of them taking on our business. One viewer in 3 months - and we’re definitely not sure that was genuine. Couldn’t wait to get out of contract. Don’t use if you can help it.... Read more
Seller
1st Jan 2020 (5 years ago)
V Gillingham
Second house James and his team have sold for me. Good price, sensible fee, regular updates, can’t ask for much more! Highly Recommend... Read more
Seller
28th Nov 2019 (5 years ago)
L Jayne
This is the third house that Atwell Martin have sold for me and yet again a fast sale was achieved at a higher price than quoted by another agent in the local area . They never let me down a seamless process from start to finish... Read more
Seller
20th Nov 2019 (5 years ago)
B Miran
As a property investor i work with many estate agents across the country. I chose Atwell Martin because they understand how to work with investors and customise the management service to their needs. Tom Smith the Letting Manager is super professional, going out to the property the same day. He had the property advertised online that day with a perfect description. He manage to get many viewing booked and property let within a week to a great tenant. Constantly giving me updates throughout.
Recommend Atwell Martin highly!... Read more
Landlord
27th Oct 2019 (5 years ago)
M Walker
I can confidently recommend Atwell Martin for their reliability and professionalism. They found a lovely long term tenant to rent my property and communicated well. Thank you for everything you did for me and the tenant; it felt as though you looked after both of our interests at all times. I will definately look to use your services again in the future.... Read more
Landlord
29th Sep 2019 (5 years ago)
A Woodcock
Helpful staff. Good selection of properties to buy or rent.... Read more
29th Sep 2019 (5 years ago)
H Perkins
Tom has managed the re-letting of my property. I have been impressed with the professionalism, friendliness and efficiency of the whole team. I am very impressed with Atwell Martin and would wholeheartedly recommend them to other landlords.... Read more
Landlord
27th Sep 2019 (5 years ago)
F Gould
Efficient and professional. Grateful to Trevor administering the reletting of the flat so speedily at the final hour during peak holiday season.... Read more
Landlord
6th Sep 2019 (5 years ago)
C Smith
Fantastic service. The staff were excellent in letting our house, they were efficient and kept us informed at all times. We would definitely recommend them... Read more
Landlord
3rd Sep 2019 (5 years ago)
I Heorte
Awful service & care. Very good at telling lies to get a tenancy. Avoid like the plague.... Read more
Tenant
1st Jul 2019 (5 years ago)
C Annear
Useless not one bit helpful. Definitely need to be trained for customers service! One star is too much... Read more
1st Jun 2019 (5 years ago)
D Vann
Atwell Martin have been absolutely fantastic throughout the process of selling our house, the whole team has been superb, always on hand to offer advice and support. They are clearly experts in the industry and their personal touch has been most welcome, BIG thanks to the whole team for their support, we are so happy with our new house :)... Read more
Seller
15th Mar 2019 (6 years ago)
D Sinclair
Have used Atwell Martin to let and to sell on different properties over the years. They are always totally professional and in my side they are always there to help wether that be in the office or on the phone. All staff know about the situation with my property which is great, so I don’t have to wait for anyone to call me back.
Would thoroughly recommend Atwell Martin to anyone looking to buy, sell or let.... Read more
13th Mar 2019 (6 years ago)
J Anderson
We viewed and placed an offer of £250,000 on house in ironside close way below asking price but as we would have to extend was what it was worth to us. Received call from them asking why such a low offer
Upon my explanation she begrudgingly said the offer would be submitted but she would tell me now it will be turned down. I was then asked if I was proceedable I
explained my house was not on market but was valued and we would sell once we had a property in mind. Was told by this unhelpful woman I can't submit an offer I not proceed able no the wonder they struggle to sell I would not be proceed able if my chain broke down for instance. Really bad attitude and customer service. I would not sell my house with the Swindon branch and such a shame as previously I sold my home with the branch that covers Lyneham and had a really good experience.... Read more
Seller
22nd Oct 2018 (6 years ago)
S Oxborrow
I have found Trevor and the other members of the team at Atwell Martin very efficient and helpful . Just what I wanted when I was letting a house . I highly recommend them to you . They have always been easy to contact and responsive .... Read more
Landlord
6th Jul 2018 (6 years ago)
P James
Got me a good price and kept me informed throughout the process. Would have no hesitation using again or recommending to friends and family... Read more
16th Jun 2018 (6 years ago)
M Rahman
Likes of Atwell Martin are the reason why estate agents get a bad name; what do they actually do for the money you pay them? Poor sales service from Atwell Martin and a high degree of incompetents. This company has gone down hill in comparison to what they use to be. If you want to rent an internet space, then choose Atwell Martin to sell your house. Don't expect any level of communication from this company if you're selling a house.... Read more
Seller
6th May 2018 (6 years ago)
G Peru
If only there was a zero star option. Like most Letting/Estate Agents, happy to take a ridiculous amount in agent fees, costs, etc. but once you're in the property they don't care. After receiving a physical abuse threat from our Landlord, they wouldn't even step in and help us out - DO NOT RECOMMEND!... Read more
Tenant
11th Apr 2018 (6 years ago)
K Mooney
Rude & arrogant if you are renting from them. They will also lie to you about the condition of the property you are about to move into, then allow cowboy builders to come fix electrical sockets even though they are not electricians. Also leave themselves 5 star reviews to make themselves appear better - Isn't that right Trevor Smith ;)... Read more
Tenant
10th Apr 2018 (6 years ago)
I Blackwell
Rude staff who try to claim too much of your deposit with ridiculous check-out expectations. Take them to the tenancy deposit scheme dispute resolution service (free) if they try to retain too much of your deposit. If your experience with these clowns is anything like mine, you'll win.... Read more
Tenant
29th Mar 2018 (6 years ago)
A bukovicova
Great service by all the team, friendly and professional. Always so helpful and getting me answers straight away.... Read more
12th Feb 2018 (7 years ago)