A Hayes
As a first-time buyer, I couldn't have asked for a better experience. Andy, the mortgage broker, was incredibly friendly and knowledgeable, guiding me through every step of the process with patience and expertise. Daniel was equally great, going above and beyond to help me find the right property. Their support made what could have been a stressful journey feel seamless and enjoyable. Highly recommend their services!... Read more
Buyer
28th Dec 2024 (7 weeks ago)
M Sanderson
I have found members of staff to be very helpful. Mark,Benedict and Daniel have been excellent. I found Benedict to be very helpful and hope the he continues to provide the excellent service that was afforded to us while he was at the Edmonton branch.... Read more
20th Dec 2024 (8 weeks ago)
Mike
Called up this branch quite a few times and I can say the service was great. I have mainly dealt with Mark and Ben, thank you for all the help.... Read more
27th Nov 2024 (12 weeks ago)
K Conlon
We viewed a property with Benedict. He was a very polite and helpful man. Made the experience a lot easier than we expected.... Read more
21st Nov 2024 (13 weeks ago)
S Griffiths
Thank you for all your help, benedict is an asset to the company.... Read more
21st Nov 2024 (13 weeks ago)
P G
Benedict was very helpful, he showed me a lovely property. I’m very happy, outstanding service.... Read more
20th Nov 2024 (13 weeks ago)
N seivwright
I am thrilled to finally write this review on behalf of Benedict Salter at Bairstow Eves, Edmonton Green Branch. By the time I met Ben, I was a few months into my house search and was feeling very deflated about finding the right property at the right price. Meeting Ben was a breath of fresh air - he listened to my requirements, he was very mindful of my circumstances and in the end, was able to deliver precisely what I wanted. Ben is an exceptional estate agent. He took great care to ensure the property transaction went smoothly, despite all of the obstacles, and even after completion, checked in to see if all was well with me and my family. I’m so pleased to have such a genuine and committed estate agent in my network now and will certainly use him again if the occasion ever arises in future.... Read more
Buyer
17th Nov 2024 (13 weeks ago)
A Greenaway

I am extremely grateful and pleased with the high level of service received from two gold-star and outstanding members of the Edmonton Bairstow Eves team. Both Ben and Andy have made my house purchase a success and complete joy.
My experiences with the financial services and estate agents were previously a bit hit-and-miss ... However, Ben has and remains a warm and humorous individual with a problem-solving jovial approach to all of life's challenges. He's wonderful and he has made my house purchase a reality and dealt with all my queries gracefully. In fact, if it wasn't for Ben, then, I would not be producing this review! I want to thank Ben for all of his kind efforts in taking the property off the market and helping to demonstrate high ethical standards and excellent service for a weary customer!
Now, Andy, who assisted on the financial side was brilliant in helping me make the purchase and to turn my dream - to own my own house into a reality! I was previously with a financial adviser who hadn't managed to deliver the advice and support to help me actually buy in London, but Andy worked his magic and listened to my situation and got me to the finishing line! Thank you both ?? Today, I am living in my comfortable home and counting my blessings. Ben and Andy (I won't speak about any others!) But, you are both the reason why I am a happy paid-up member of the property-owning- democracy today! May their professional standards reign supreme; they are a brilliant duo! Thank you both, Rose Fenton????... Read more
Buyer
16th Nov 2024 (13 weeks ago)
P campbell
I was very happy with the service I received from my estate agent Ben when he brought buyers to view my house one of whom actually bought my house at the asking price. Ben’s professionalism, friendly manner and knowledge assisted in the sale of my house.... Read more
Seller
16th Nov 2024 (13 weeks ago)
Kennith
Benedict was very helpful and professional during our search for properties in the Edmonton area. I recommend Bairstoweves????... Read more
14th Nov 2024 (14 weeks ago)
K Ali
Having interacted with a number of estate agents and staff over the past few months, I could not recommend Benedict enough. The process of buying/selling is daunting enough but to know you have someone looking after you, your interests and making you feel at ease throughout the whole process is what makes Benedict stand out from other agents. He is very kind, patient and so easy to converse with be it over the phone, email or in person. Thank you for all you have done and continue to do including your guidance and support. Highly recommend!... Read more
Seller
12th Nov 2024 (14 weeks ago)
I degirmendereli
“Andreas was our mortgage broker. During our home purchase, his knowledge, attentive support, clear and understandable explanations, and guidance made us feel very comfortable. Our mortgage was approved in a very short time. Thank you very much, Andreas. We are very pleased.”... Read more
Buyer
5th Nov 2024 (15 weeks ago)
J Clarkson
I purchased a house from here with my main contact being Daniel. I really appreciated his calm and professional approach in contrast to some of the pushy and manipulative techniques I've experienced with other estate agents. Always happy to answer questions and a service I'd recommend.... Read more
Buyer
23rd Oct 2024 (17 weeks ago)
B Qosja
Andreas is the one who helped us so helpful, friendly and always answering without any delays.
100% recommendations... Read more
19th Oct 2024 (17 weeks ago)
Andreas helped me get my mortgage and I’m honestly so grateful. He went above and beyond to help me, and made everything so easy. I’m so grateful I found him and I can 100% recommend his services, he is na excellent professional.... Read more
Buyer
18th Oct 2024 (17 weeks ago)
M Tema
Andreas and Daniel were a great in helping us navigate the home buying process as first time buyers. Andreas, our broker, made everything clear and easy to understand. He was incredibly efficient, our mortgage offer came through in just two days! Daniel was also a great help, staying on top of things by regularly checking in with our solicitors and keeping the process moving smoothly. We couldn’t have asked for a better team.... Read more
Buyer
6th Oct 2024 (19 weeks ago)
A M
Benedict and Mark were extremely professional and supportive during the sale of our home. Their knowledge and experience were invaluable and their dedication to handling all the paperwork made the whole process smooth. Both gentlemen were always available to answer any questions or concerns we had. With their help, the sale of our home became much less stressful and was completed within 2 months. I highly recommend their services to anyone looking for professional and reliable real estate services. Thank you!!... Read more
Seller
23rd Sep 2024 (21 weeks ago)
K Islam
We had help and support from Andreas with our mortgage requirements. Andreas gave us full support throughout the process and kept us up to date with the application process. Even dealt with the agents during offer stages. We would recommend using Andreas for mortgage advice.... Read more
Buyer
19th Sep 2024 (22 weeks ago)
deniz
Five stars for Benedict who is a polite informative man.
-Gulten... Read more
12th Sep 2024 (23 weeks ago)
M Fernandez
Great Service from Benedict at this branch, and he made the process easier to deal with! Thanks again :) Lyndon and Mel... Read more
5th Sep 2024 (24 weeks ago)
C lewis
Looking for a house in London in an area I can afford. Contacted this branch and spoke to a polite, informative young man . He was knowledgeable, professional and specific in his answers. Nice to hear Bairstow Eves hasn’t lost its touch .... Read more
1st Sep 2024 (24 weeks ago)
R Rachel
Did not like the customer service at this branch at all. Ben from Bairstow Eves was unreliable and slow and frustrating to talk with. Don’t even bother with this branch... Read more
23rd Aug 2024 (25 weeks ago)
E krks
My parents recently purchased their home, all thanks to the incredible support and guidance of Daniel! He made the entire process unbelievably smooth, and his patience and understanding were unmatched. Daniel went above and beyond to address every question and concern we had. We couldn't have done it without him. Thank you, Daniel, for making usually a stressful experience much easier!... Read more
Buyer
3rd Aug 2024 (6 mo. ago)
O Ibryamov
They are reliable, honest and operate with integrity.
I recommend them to anyone who is looking for some great estate agency.
Thanks to Andreas he is magnificent broker ever i seen always takes the time to answer any questions I may have, and provides me with all my documents and lenders. I’m very happy he was my broker and i recommend him with confidence and he is a very honestly person.... Read more
15th Jul 2024 (7 mo. ago)
T Chinapiel
Thanks to Andreas, me and my family felt comfortable and at ease throughout the whole successful process that led us to get our new house... Read more
Buyer
10th Jul 2024 (7 mo. ago)
C Moothien
Andy was very helpful and always on disposition ,clear mind to support you.
Good adviser.... Read more
10th Jul 2024 (7 mo. ago)
Andreas is a very serious, reliable person and I can contact him at any time. He helped me with everything... Read more
Buyer
10th Jul 2024 (7 mo. ago)
F Morariu
Andreas is a very good broker, he helped me with all the documents for the house, I recommend him with confidence and he is a very serious person.... Read more
10th Jul 2024 (7 mo. ago)
Very professional service from Andy. Excellent communication and he made the process easy and quick. Definitely a 5 star service.... Read more
Buyer
9th Jul 2024 (7 mo. ago)
C Barnieh
Daniel was very pleasant and accommodating allowing me to view the property a few times in the process. Very happy with the service provided.... Read more
24th Jun 2024 (7 mo. ago)
J Hutson
Great service/ customer care. Ben was the sale negotiator assigned to us during the process of trying to sell our home. Ben was an absolute gem throughout, highly professional and communicative. Ben was very helpful and always warm towards us which was great. It really helped to make a stressful experience easier. We built a very good relationship with Ben, which was a bonus :).
Mark (branch manager) and the team are great, easy to talk to helpful, down to earth and professional individuals. Would highly recommend the great services offered at this branch of bairstow eves.... Read more
Seller
15th May 2024 (9 mo. ago)
R Cgzc
Hi, Daniel just wanted to say I appreciate your service, helped me every step of the way to makes the process very smooth
Highly recommended
Thank you... Read more
11th May 2024 (9 mo. ago)
H Hassan
I’ve dealt with Bairstow Eves a few times over the past few years, I can honestly say that I’ve never been let down as a seller and a buyer. They are fully behind the client and make the sell or buy very smooth.
To pick up the phone or sending emails and to get a reply straight away always helps.
Keep up the good work guys.... Read more
Seller
26th Apr 2024 (9 mo. ago)
N Patel
5 star service! Recently sold my house through Bairstow Edmonton branch. From the point of instruction till completion, I had great service from all the staff in the office. Special mention to the branch manager (Mark) who gave me very honest and professional advice. His deep knowledge of the market clearly shone through. I achieved a great price for my house and the whole transaction went very smooth. I have had such bad experiences with the other agents in the area (poor advice, pushy managers etc) which made this experience stand out. Definitely recommend Mark!!... Read more
Seller
4th Apr 2024 (10 mo. ago)
K Lulaj
My brother and I bough houses through Bairstow Eves Edmonton recently, dealt with Mark, what an amazing human being.
Mark has been outstanding all the way through, from our first meeting to completion He has been brilliant! He understood our particular circumstances and maintained a regular contact providing a friendly and reassuring support, which we feel went beyond the normal high street estate agent service. Caring about the people involved in the process as well as the process makes a huge difference . We give 5 well earned stars to Mark
Thank you so much for helping us buy the house we dreamed for !!!!
Regards
Kastro & Sokol... Read more
Buyer
3rd Apr 2024 (10 mo. ago)
G Drew
Mark was very professional and went over and above the call of duty. The sale went through. Top score well deserved.... Read more
Seller
11th Dec 2023 (1 year ago)
R mariam
Santa Claus Mark was true to his word from day one. He said it would take 3 months to sell my property. It took 2 months. Christmas has come early for my family ????
I truly am grateful for the hard work he has put in behind close doors. He has listened to all my fun,happy and sad times. He was so patient and had loads of empathy towards me. I can't thank him enough.
I would also like to thank Daniel with the advice about securing another property from the proceeds. I just ran with it and now have a bigger home and can afford to do it up how I want too.
Thank you for making this happen for me so quickly.
Merry Christmas 2023????????????????????
Rasena.... Read more
Seller
6th Dec 2023 (1 year ago)
Very approachable helpful and knowledgeable very polite dealt with all my queries in a timely manner... Read more
Seller
27th Nov 2023 (1 year ago)
N Saulick
Highly recommend Baistowes Edmonton branch.we bought our first house with the lovely Ashru who is the mortgage adviser and done an excellent job.
Daniel and Mark were brilliant too and have been very helpful with all the queries and every time our problem was dealt promptly
5 star for the team work... Read more
Buyer
3rd Apr 2023 (1 year ago)
A Anonymous
Mark and Daniel have been involved with the purchase of my house
They have been very supportive through out the process
Always updated me and answered my questions
Thank you both for making this smooth process... Read more
Buyer
22nd Feb 2023 (1 year ago)
R Manky

I wouldn't trust these guys to sell me a pair of shoes, let alone a house.
Mark is the branch manager, and he's a 1/5. Unreliable, unprofessional. The fact that he's a manager does not bode well for the company culture as a whole, and I'll be avoiding Bairstow in all future endeavours because of Mark. Daniel at least shows up, and while he didn't really wow me like many estate agents do (he's very passive with very little to say about anything, and dismissive) I'd give him a 3/5. For this office as a whole, 2/5.
From the outset I had a meeting scheduled with Mark to provide copies of our ID after our offer was accepted, he didn't show up. Worked with Daniel in his absence who is a bit friendlier and shows up but doesn't have much to offer otherwise. He was a bit bothered that we'd had our own conveyancer rather than the one they get a commission for and I think that set the tone for the whole transaction as they were very dismissive from there on. I tried very hard to make this a win-win smooth transaction but they made it very difficult and definitely fall in the camp of giving Estate Agents a bad name. They do not act in the interest of the vendor, but rather in the interest of their own wallets.
A month and a half after offer accepted they still refused to mark the property as "Under Offer" or "Sold STC", very dismissive when this was raised up. They promoted the listing instead. 2 surveys showed that the property needs new roofs immediately (rear outbuilding roof is basically missing at this point, main building roof is collapsing on itself and is letting a lot of rain into the loft, and the non-insulated roof on the bathroom is literally held together with DIY tape.) We saw symptoms of the issue but did not expect the full gravity at the time of our offer. The state of the roof needing replacing was identified despite them obstructing surveyors access on the first visit, which I can't be sure wasn't deliberate.
Our accepted offer was £3k over asking and on my suggestion that the seller propose concessions on the price in light of us having significant unforeseen costs (in the spirit of win-win wanted the vendor to propose something) Mark told me I was "ridiculous" and said the vendor is relisting the property (they never didn't have it listed?). The fact that they wouldn't even consider lowering the price down to asking is alarming to me, given the house is a liability. Roof specialist survey found that it isn't even lawful to sell the house in this condition and that the vendor would be subject to a £5000 fine for trying! Is it not reasonable to ask for concessions to be considered knowing you're taking on such a liability?
Bairstow are unprofessional, questionable unethical, and in my time did not display any kind of real competence in this transaction. They seem complacent in a hot real estate market and will likely be the ones to suffer the most in a cooling one.
I've worked with many other Estate Agents in Enfield/Edmonton who are far better, professional, and informed, and I'd recommend that anyone reading this post looks elsewhere for their business.... Read more
Buyer
18th Oct 2022 (2 years ago)
C Donno
We cannot recommend the Edmonton branch highly enough. From the initial valuation of our house by Mark (Manager) to the day of completion we were very impressed. Mark came in with a valuation higher than other agents and we were sceptical but gave him the chance to prove his sales talk and he surely did! We had an offer within a week, and then Daniel took over the process from there. Daniel is a real credit to the company, he was an absolute star throughout and his communication was excellent. He worked so hard to ensure everything went smoothly and we can't thank him enough. Huge thanks to Bairstow Eves Edmonton, you are top class!... Read more
Seller
27th Sep 2022 (2 years ago)
P Collins
Mark was excellent from start to finish although only met him twice we built up a good relationship over the phone will miss talking to him he was more helpful than the solicitors that sold my property would highly recommend bairstow eves especially mark .... Read more
Seller
12th Aug 2022 (2 years ago)
T Chris
Mark & team here are very much recommended, and can’t rate them highly enough.
Very satisfied with the level of service, which goes above and beyond.... Read more
11th Aug 2022 (2 years ago)
O Surun
Today i expericed one of disrespectfull fone conversation with manager of this place ,i have requested to vi3w a property at this estate agency,they told me to leave my contact and will get back to me but never did and then i start calling them back 4 5 times and keep telling me that they will call back and today i called with private number and they answerd my call and i told them why do you tell me that you going yo call back but never ,so at the end the property has been sold and i have not raised my voice or got angry i just told them that its not fair in what tbey are doing telling ppl lies ,and told them they shpuld improve there costumer service and the manager i spoke was like blaa bla bla and closed the fone then i called back and i told him how rude he is and he said that i was shouting at him why should shout and yell ,
Poor service poor attitude... Read more
25th May 2022 (2 years ago)
J Mahon
Very professional, Adam Shackman was very helpful and knowledgeable and was approachable throughout the process... Read more
24th May 2022 (2 years ago)
J Pullar
Mark promised more than the competition for less and totally delivered, and Daniels on going support through out the whole process was also top notch. Couldn't be more pleased.... Read more
5th Mar 2022 (2 years ago)
K Toci
Amazing service throughout; super easy to contact and get a hold of. Thanks again :)... Read more
26th Jan 2022 (3 years ago)
D Atanasov
Great service and support from the team , especially from Daniel !
Brilliant experience , mange to get the deal done on time and saving us a lot on stamp duty fees.
Thanks again and keep up the good works and support to the future clients.... Read more
29th Sep 2021 (3 years ago)
M Khalid
I have a lot of respect for Mark, the senior branch manager, who guided me on the sale of my property, extremely polite, upfront and completely transparent. Overall an amazing and professional service.... Read more
Seller
28th Sep 2021 (3 years ago)
T gamer
Had a wonderful experience purchasing a home with Daniel at Bairstow Eves Edmonton.
Daniel was marvellous and always got back to us, I can't stress how wonderful the service was. Communication was spot on!!
Thanks to Daniel, his manager Mark.... Read more
Buyer
23rd Sep 2021 (3 years ago)
H Agca
Mark (the senior branch manager) was a top agent throughout the whole process (of selling our property); providing sound, honest advice and great help and support when we were faced with challenging situations. Highly recommended agent and agency.... Read more
Seller
10th Sep 2021 (3 years ago)
Öz
Although there were some delays in this process this was not down to the agency and beyond their control. I believe that the agent communicated well at all times. Anytime i called i was always greeted kindly, patiently, and professionally. They saw the sale through as promised and we are due to complete next week. I appreciate all the kind attention shown to us by Mark Alexander and his team. A pleasure to speak with and would not have wanted anyone else dealing with us on this sale. I dont think anyone could have supported us better through this process.... Read more
Seller
17th Feb 2021 (3 years ago)
Fiz
Fantastic from start to finish. Dan was always there to answer queries and help in any way. Very friendly polite and helpful.... Read more
8th Feb 2021 (4 years ago)
C Babb
Excellent service. Mark Alexander was first class and highly communicative! Thanks!... Read more
5th Feb 2021 (4 years ago)
J Emerson
We were happy to sell our house with Bairstow Eves.
They went above and beyond to ensure a quick sale and allowed us to move within 3 months of starting the process!... Read more
Seller
2nd Feb 2021 (4 years ago)
S Quinton
After several valuations with companies, Baistow eves stood out from the crowd. Didn't bombard me or pressure me to use them unlike some others. Informed me of all costs and procedures from day one. Great communication and made me feel confident in using them as a company.... Read more
1st Feb 2021 (4 years ago)
I Kevz
Very good services... Read more
30th Jan 2021 (4 years ago)
Mark Alexander was excellent! Calm and communicative!... Read more
Seller
26th Jan 2021 (4 years ago)
J Hutton
Very poor customer service and are not responsive, must be loosing out on many deals due to the teams attitude. Would not recommend using for buying or selling properties!... Read more
10th Jan 2021 (4 years ago)
D Soomaroo
dissapointing service and they are not to be trusted any offer you make it will not lockdown the property. they are just wasting your time and roll you over until they find a better buyer.... Read more
Buyer
10th Sep 2020 (4 years ago)
C BUYER
I chose Bairstow Eves to sell my house and I have to say from start to completion I was extremely pleased with their service and I must say a huge thank you to Adam who was extremely helpful throughout. He was very professional and polite and always responded promptly to any queries we had. I cannot thank him enough for all his help and I will definitely be recommending Adam to any friends or family wishing to sell their house in the future. Thank you Bairstow Eves.... Read more
Seller
6th Jun 2020 (4 years ago)
Y Guccuk
Very Professional service from Mark and his team.
Many Thanks.... Read more
24th Feb 2020 (4 years ago)
D Ashley
Brilliant service, everything was dealt with as promised, top man Mark thanks ????... Read more
24th Feb 2020 (4 years ago)
G tankisi
We delt with Adam and his team at Bairstow Eves Edmonton for over 2 years. We bought and let our properties with them and received a fantastic level of service throughout. We would highly recommend their services to anyone looking to buy, sell or let a property!... Read more
Seller
20th Feb 2020 (4 years ago)
G Graham
Bairstow Eves found a buyer for my late father-in-law house within one week it was listed and fully completed within 10 weeks. Happy with the service provided.... Read more
Seller
22nd Nov 2019 (5 years ago)
J Carter
Really nice people but Absolutely clueless, don't waste your time using Bairstow Eves.... Read more
26th Oct 2019 (5 years ago)
B J

I instructed Bairstow to market my property. The staff were always polite and cheerful however overall I was disappointed with their service despite some impressive premium listing features and smart templates.
I was never provided with a copy of the contract for my instruction despite a number of requests for a copy to be sent.
The advert that was uploaded to the property search engines was full of small errors and had a lazy description that didn’t fully explain the features of the property. The floor plan didn’t reflect a large outdoor terrace which was a big selling point of the property despite providing them with an accurate version. I chased this for two months and it was never rectified. I also had to chase them to enable ‘premium’ features like featured listing that I had paid for but that wasn’t enabled when the listing went live (after chasing this was enabled).
One of the main reasons for my disappointment was the fact that the balcony doors (on my low floor property) were left unlocked and open after two separate viewings, which is something that burglars often exploit.
Unfortunately as I could rely on them to get small things like this right, I lost all confidence in them being able to get the big things right, like actually selling my property and withdrew my instruction.
They need to focus on getting the basics right and providing a service worthy of the commission price tag.
Edit: as if to drive the point home I received an automated email with my signed contract almost one year to the day after I terminated my instruction. Unbelievable.... Read more
Seller
26th Jun 2019 (5 years ago)
K Boyden
Great service... Read more
7th Jun 2019 (5 years ago)
Y Karadag
Excellent experience getting my first mortgage... Read more
17th Sep 2018 (6 years ago)
D SQUIRE
I sold my flat through Bairstowe eves Edmonton Steve the manager was exceptional, helpful, true to his word, kept me informed all the way through a fantastic service I would have no hesitation in recommending them to all my friends and family a fabulous service and great staff... Read more
Seller
15th Jul 2017 (7 years ago)
A Shah
"Keith and the team are proactive for both the buyer and seller in order to achieve rapid exchange and completion. I have been given a professional and transparent service and despite several complexities surrounding the purchase of a property I was well supported through each stage of the process. Keith and his team acted as a professionally functioning hub to liaise between the vendor, solicitors and managing agent at each key milestone.
Best,
Mr Shah"... Read more
Buyer
19th Feb 2016 (8 years ago)
A Ciccek
Very good customer service always willing to help when i ring for viewings and advice. You get text message to confirm viewing day and time.... Read more
18th Feb 2016 (8 years ago)