Bairstow Eves - Wanstead

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Very poor communication throughout the process. Constantly needed to be chased to provide feedback following viewings. Failure to appropriately verify and understand source of buyer funds

I would highly recommend the Bairstow Eves services, I had a very good experience with them, I will mention Elaine and Adam, who helped us a lot with our documents,  sending all the information that we need and informing us about all the details with much patience, very professional. I like as well their system of signing all the documents online, instead of losing time going to the branch. Very well done, many thanks!

I have had a great experience purchasing a property with support from Bairstow Eves. In looking for a property Itayi really took time to understand what I was after, took care in helping me find the right property and was extremely helpful and supportive in helping me get the answers I was after on the property before I made an offer. Stephen then provided invaluable advice and support throughout the sale process. He helped resolve some of the issues and queries that came up and I cannot imagine how the whole thing would have gone without his ongoing support. Buying a property is a complicated and at times stressful process and I feel very lucky to have worked with an estate agent who showed such care and who supported me so much throughout. I cannot recommend them enough.

Having bought a place through this branch I have nothing but good things to say about the staff - especially Stephen. Extremely responsive, knowledgeable and willing to go above and beyond. Will definitely come back when I am looking to sell.

I had to move during the peak of covid, Elaine was amazing with helping me. she was patient and professional. She made sure everything was done for us in time to move. keep at a safe distance and followed the rules. Thank you again!

Elaine has been phenomenal throughout and she ensured that my flat is ready on time and with everything that is promised. She responds quickly and makes sure the job is done.

Thank you so much, Elaine! You are a star!

I would like to thank Adam for being kind to show numerous flats and ensuring that I get what I need.

Thank you both!

From a tenant's perspective.

Elaine genuinely seemed to want to be helpful when needed, so her effort was appreciated. However Adam was very rude to me on a phone call towards the end of the tenancy, and spoke to me as if I were a child rather than a customer. So all in all, pretty mixed.

As for the property itself, I've lived in 15 rental properties over the last 18 years, and 21 Victory Road was the most painful experience of them all. However most of this was due to the landlord rather than the agency, and the landlord's contractors who seemed to cause more problems than they fixed.

I was lucky to get Stephen ,Branch Manager at Wanstead E11 to help me sell my property. He has good communication skills as well as local knowledge of the property sector .Stephen also has the connections and found my buyer within the week!  He took his time to listen and was always helpful whenever a issue occurred. I knew I could totally rely on him which made the whole process far easier and less stressful. I would certainly recommend Bairstow Eves Wanstead E11 branch .They are well organised and honest.

I cannot recommend Elaine and the team at Bairstow Eves enough. They were very tolerant and patient when there was a hold up with my paperwork and application and were willing to answer any questions I had. Elaine is very professional, as is the rest of the staff at the office, and they know what they’re doing. I will definitely let through them again. It takes a great deal for me to recommend someone or something, but I recommend Elaine and the team highly.

Recently had the pleasure of dealing with Elaine Hutton in lettings at Bairstow Eves Wanstead. I can't credit her enough she was professional, diligent and reliable. I would without doubt recommend her and Bairstow Eves if you are looking to rent in the area. Thanks for all your help Elaine it was a pleasure dealing with you.

i have been really impressed by the proactive , professional approach of every member of this team. Adam, Elaine and Osman are brilliant and were highly effective in responding to all my queries. The quality of service that I received even in the midst of the pandemic was outstanding. I have no hesitation in recommending them and look forward to working with them again.

I write reviews but will make a exception for the great team at Bairstow Eves Wanstead. I have  worked with the team at both for renting out a property and also renting a property myself. They have been great from to start to finish, always there to help, nothing too much trouble, always reliable and fully informed and in control of things. They have also generously helped me with issues arising long afterward the tenancies has finished. They are a good bunch, use them if you can.

A really good local estate agent. Easily the best.   Having used a number of the local Estate Agents in Wanstead I feel that Bairstow's is the best by a long shot.  I wouldn't touch the other agents with a barge pole.  Stephen is a great manager;  Friendly and professional.  There is no typical estate agent nonsense with him and his team.  A great guy and a great team who sold my property.  What more could you want.

Adam is amazing! Despite the pandemic, he was very responsive, & promptly helped me to find & move into my perfect new abode. 
Would highly recommend.

Buying a property is one thing but buying your home is some else.  The personal, candid and committed approach by Stephen from Bairstow Eves made the experience very pleasant.  Working closely with Stephen and co. we managed to work through the purchase of the property without delay or drama!   See you around the neighbourhood!  Thanks for everything.  Sachli, Ramsay and Rowen

An agency with a great service. They helped us to quickly find an amazing property to rent and to close the deal in a matter of days without any difficulties. Special thanks to Elaine!

Adam and Elaine have been very quick to find me a tenant after a previous agent had promised to find me a tenant and had the flat in a popular area for almost a month. Adam and Elaine found a suitable tenant in a few days and dealt with all essentials that needed to be done and moved in, in a record breaking week! Cannot recommend them enough for their efficiency, guidance and professionalism. Very happy with the service. Look forward to a long relationship with them.

++
After selling our house we had to  rent for a short term whilst our new property is having work done. Elaine, Adam and Ozzie helped us secure and rent our current rented property. They were very friendly and professionally handled all aspects of the tenancy. We would highly recommend Barstow Eves Estate Agents Wanstead. Many thanks once again team :)

Elaine & Adam patiently answered my questions and made our move to new rented home a very smooth process. I'd highly recommend them. Thanks for everything, guys.

Looking for a new home in London can be quite stressful, however, from the first contact until the signing of the contract, the team at Bairstow Eves made the process more easy to endure.

Special thanks to Elaine and Adam for always being available to promptly answer our questions with great customer service.

Highly recommended!

I have had the pleasure in dealing with both Adam and Elaine at the Wanstead office and they have exceeded expectations! They managed to let my flat within 24hrs and for more money then previously achieved! They are very knowledgeable in their field and are on top of their game. I highly recommend these guys to anyone and a big thank you from a happy customer

We have had a flat rented through Bairstow Eves for the last 2 years. At every stage the team in the Wanstead branch have been first class and friendly, backed up by the property management team who oversee issues such as property checks, arranging gas safety certificates and check out at the end of tenancy. The knowledge of the area and of the rental market of Bairstow Eves team is excellent ; importantly the tenant was also well served and advised by this agency too. Highly recommend them to prospective private landlords.

We had a great experience dealing with Bairstow Eves Wanstead branch. Ms Elaine Hutton was extremely professional and helpful throughout the whole renting process, from the viewing stage all the way through to the referencing and moving in. We were also in touch with Adam, they were both super friendly and supportive and that meant a great deal to us. We really wanted to say a massive thank you to the whole team for helping our family in finding a new home! We will highly recommend Bairstow Eves to all our friends and colleagues.

Elaine and Adam were very helpful in terms of supporting us through the end-to-end letting process. Adam organized the move in process efficiently and handled a change of tenant promptly. Elaine supported my leave process and ensured effective communication among all parties. Both are very professional and friendly and I would recommend their service.

We recently let our house through Bairstow Eves Letting Agents in Wanstead and were very happy with the service we received. As we are based abroad we relied on Elaine and Adam to help us to get our property ready for the rental market; they were very helpful and quick to respond to us via email or on the phone. We are very grateful for all that they did and really appreciate their effort and would strongly recommend them.

We recently began renting a flat with Bairstow Eves - we could not have had a better experience thanks to Elaine. Everything was dealt with professionally, efficiently and quickly, and whenever we had any questions Elaine was always on hand to answer them the same day! Would recommend this agency to anyone looking to rent a flat in London, particularly the Wanstead area, as it really makes moving house that just that bit less stressful!

We have had an excellent experience with Bairstow Eves Wanstead branch over the last two years. Elaine is such a warm, friendly and approachable person who made it very easy to go to when we had problems that needed sorting. All small issues in the flat were dealt with quickly, and she was incredibly helpful. Thank you so much for making moving in and out a breeze! :)

Excellent branch, helped us smoothly move into new rented property. Always on hand to help if any problems. The staff are fantastic, including Elaine who has helped significantly with small issues upon moving in.

I cannot fault the service I have had over the past few years. We have let out our properties with BE very quickly. Elaine always goes the extra mile with both myself and the tenants.

Elaine helped us find a beautiful flat at a great price. Entire process was very smooth and simple. Excellent service.

I was dealing with Elaine Hutton for my entire tenancy agreement and Elaine was more than helpful! She exceeded any expectations that you would expect from an agent and always went the extra mile with customer service whilst remaining professional, friendly, understanding and efficient!

My partner and I moved into a new flat yesterday and it's been the easiest process. Elaine and Adam from Bairstow Eves were fantastic, and the last time I moved I had an awful experience with an Estate Agent, so it was amazing to have Elaine that really knew what she was doing. Thank you!! 5*

I am very pleased with the level of service Bairstow Eves provides for my property. I am using their full management service for letting out my house for over 3 years now. Adam and Elaine are professional, communicate well and have been instrumental in solving any ongoing maintenance issues. I was also impressed with the job they did (already twice) in advertising my property and quickly find tenants.

The agent that helped us getting through the process of renting the beautiful bungalow we live in at the moment was very reliable and professional. I would reccomand Bairstow Eves to everyone. Thank you!

The whole team at Bairstow Eves were fantastic throughout our tenancy. The letting experience was easy and straight forward. During our tenancy nothing was too much trouble and they were always on hand to help if we needed anything. Thankyou for a wonderful 2 years!

I've recently moved in to a flat managed by Bairstow Eves. I am very satisfied with the customer service I received. Adam and Elaine were both very helpful and professional. It was nice talking to them every time I needed to contact them. I happily recommend this agency!

We're really pleased with this estate agent. We had approached others who did not think we could get the price we wanted for our property but Danny Duarte was confident from the outset. He was realistic and honest in his approach which was reassuring for us. It did not take long before we had an offer and Danny was really good at keeping us updated throughout the whole process. He did lots of liaising with the buyer and his solicitor and resolved issues that were causing delay to ensure we were able to complete on the date we wanted. We would definitely recommend Bairstow Eve's and Danny Duarte in particular to anyone looking to sell their property!

Adam and Elaine were simply brilliant in finding the right place for me at very short notice. They went the extra mile for me and made me feel confident and reassured all would go through which it did. I can't thank them enough for their professional support and friendly advice and help as a first time renter

We recently moved into a new flat managed by Bairstow Eves and the entire process from the initial viewing up until tenancy signing and key handover went extremely smoothly and was handled professionally. Elaine and Adam went above and beyond to make sure we were always well informed at every stage and also settled in comfortably.

At first I thought what a great team.. I found a property and made contact on a Thursday.. said I wanted to arrange viewing but was toldtold to staff holiday it wasn't possible until the following week. They advise I call the next day and make an arrangement. I tried both friday and saturday too leaving voicemails and messages with sales team. No responses back.. I call Monday morning to be told the flat was gone.. waste of time and I hope this review makes people think twice before calling this particular branch. Be grateful I can't put 0 stars! No point in emailing sir. Your sales team made it perfectly clear my custom wasn't wanted. Next time I'll use an English name and see if it makes a difference. Cos the phone manner was shocking soon as I said patel.

Elaine and Adam were very helpful when setting up the tenancy for my current rented property, keeping me updated and responding to my questions very quickly.  Would recommend.

I have rented my property through BE for the past 8 years and I must say I have been very impressed with their professionalism. In particular Elaine and Adam who have always dealt with my queries and questions swiftly. Thank you both very much. From a very happy customer.

Have rented two properties with them and they've always been great. Elaine in particular is a personable professional who makes one feel valued as an individual not just a client. Ideal for anyone looking to rent in the area.

Excellent services provided by the team at Bairstow Eves, Wanstead branch at E11. Particularly impressed with the speed and efficiency they
handled our sales proceedings when we approached Bairstow Eves , Wanstead about 4 weeks ago after having no success for nearly 5 months with another Estate agent.Hats off to the team headed by Danny Duarte and hope they will set example for others to follow.
We would not hesitate to recommend Bairstow Eves to all our friends and realtives.

At first I thought what a great team.. I found a property and made contact on a Thursday.. said I wanted to arrange viewing but was toldtold to staff holiday it wasn't possible until the following week. They advise I call the next day and make an arrangement. I tried both friday and saturday too leaving voicemails and messages with sales team. No responses back.. I call Monday morning to be told the flat was gone.. waste of time and I hope this review makes people think twice before calling this particular branch. Be grateful I can't put 0 stars!

I am very pleased with the service I received from this office.  There was a  change in Sales Manager whilst my sale took place but this did not hinder the process.  Their handover was seamless.  Both Sales Managers were very helpful and conscientious.  They listened and acted on my instructions promptly.  They gave me advice and went out of their way to make the sale as smooth as possible -they even returned my calls on their days off!  Thank you.

I can’t recommend this agent more highly. I deliberated whether to opt for the online package or full service whereby the estate agents fully support the sale of the property. Kieran Thomas was the agent allocated to my sale and his professional and honest approach influenced my decision to opt for handing over full command to him and trusting that he would deliver his optimistic pitch and sell my home swiftly! I was not disappointed. He worked extremely hard, was efficient, reliable and most impressively ensured that he communicated with me every step of the way, which for me was so helpful and assuring . Kieran has a sense of professional integrity about him that is truly invaluable!! Thank you so very much Kieran!

an A+ service from the outset and throughout. Elaine at the Wanstead branch has been an absolute pleasure to deal with; prompt, efficient and friendly. Thanks for all your help!

First class service from start to finish, Elaine and Karl were a fantastic help and were always happy to go above and beyond to make our move as easy as possible. Would highly recommend

The agency staff dealing with us is called Elaine, she is very helpful and professional.

My friend recommended me Bairstow Eves, and I hasn't been disappointed - very professional, very impressive. Kieran Thomas is quite simply the star, excellent, hard working, giving professional advice which was always very good. He was there all the time to help at every step of my transaction. Top A++++++ marks!!

Having just left a flat in Wanstead I have found the process very smooth and efficient throughout. Very quick responses to any emails and very helpful to sort out any problems.

We've had a very positive experience with Bairstow Eves.  Elaine is a joy to work with; she's very responsive, organized, and professional.  We highly recommend this office!

Have used this company for two years to let my flat. Thanks to Elaine and Adam for all their hard word in finding professional and reliable tenants.

Very professional and friendly service. Great communication throughout the process and beyond.

Thank you for all your help and advice on finding us a new home to rent. Elaine and Adam have been very friendly and we couldn't ask for 2 better people to deal with. Thanks again, it very much appreciated by myself, Royston and Joshua.

Our agent was incredibly warm and helpful. They always stayed in close contacted and provided us with all the help we needed. And since we've taken the flat, overall, a job well done!

Excellent service from Bairstow Eves in Wanstead. We were buyers and the situation got complicated due to seller circumstances. The team was extremely professional and very fair to both parties throughout. Very pleased with our experience. Thanks

Estate agent. Good High Street location. I used them in the past once, a few years ago, and they were friendly and helpful. Located just opposite Wanstead tube station, across the road from The George 

My letting experience with your firm, more particularly Elaine and Adam personally as agents. You have been magnificent over the past two years and a bit. Re your vetting procedure, firstly finding a lady doctor who could not stay long, and then a young banker, who has proved an ideal tenant except on one brief occasion, he noisily upset elderly neighbors. After your advice he has been first class. Regarding the practical side of rent collection, accounting, paying me, attending to statuary council matters, a good relationship between tenant and you and me, everything is on an excellent exemplary basis. You have very efficiently removed all worries and responsibility from me to you.

We used Kieran and the team at Bairstow Eves to sell our property; it turned out to be a very tricky sale and took a lot longer to complete than anyone could have first imagined. They made us feel reassured where possible and always stayed in regular contact. We truly valued their support and patience and wouldn't hesitate to use them again. Would highly recommend.

Our agent, Kieran, was really good.  We were kept up to date with progress and any queries between different parties were actually dealt with.  He was friendly and professional and I really felt that he was doing his best for everybody involved.  Would use them again.

Very happy with the great service! Everything thing was handled professionally and with little effort. I can recommend Bairstoweve's (Wanstead) to any new property / letting searchers. A special thank you to Elaine Hutton for her help. Greatly appreciated...

Very efficient and friendly staff. Visited the branch as we were flat hunting and everything was sorted in a week. Straightforward and easy communication, knowledgeable compared to other agencies we have been in touch with. Thank you, Adam & Elaine!

I must say, as soon as I contacted Bairstow Eves, I was very impressed by the helpfulness and effiency of the staff. I was greeted by Adam, who made me feel very at ease due to making me feel welcome and confident that Bairstow was the correct Letting Agent to use.
Adam has since been very helpful and has made the experience of Letting my first property virtually stress free due to his expertise and knowledge in the letting market. He is a very likable chap who I will be definitely be using to mange the lettings of my future property.

Fantastic Service, i was impressed throughout upon first entering the branch when i was greeted by Elaine who was most helpful

Kieran was professional on my first viewing and assisted me throughout. I found a house perfect for what i wanted on Buckingham Road and finally got to move to Wanstead. I must say that there are a lot of bad eggs out there in estate agents (and i dealt with a few!) and i was very skeptical when buying but it couldn't of gone better. Thank you Bairstow Eves

I have been letting my property with Bairstow eves for a few years now and I must say the service is always 10 out of 10. I have found the staff that I have dealt with friendly and always willing to help.  Keep up the good work!!

One member of staff (Adam) lets down the whole team. Instructed them to let out a property last year. They did not find me a tenant so decided to give another agent a go. They contacted me when they saw the other agent marketing asking if they are also given a chance. Explained that I had an arrangement with another agent for a week and I would get back to then when that week was up. I didn't like how they kept questioning my decision as it's my prerogative what agent I instruct but let it go.
A couple of days later I noticed that they had simply gone ahead with marketing the property anyway using photos they had taken from a previous instruction. I couldn't believe it. As a Landlord you want a "pushy" agent to get the deal done but these guys are intrusive and cocksure. If they had waited a few more days I may have actually gone ahead and agreed to instruct them but that kind of underhandedness just doesn't sit right with me. Even if it does cost me a few weeks rent.

Fantastic service and wonderful team. Elaine kept us up to date with every step of the process with our letting. She found us a gorgeous flat which I am falling in love with more and more every day, and made the process smooth and easy!! I couldn't recommend her enough! Thankyou so much!

All I can say is that the service provided was excellent. Very friendly staff and always willing to help with anything.
I found a lovely place with them and I am very happy with it and also with the area.
I highly recommend this agency. They are great!

Elaine was very helpful and friendly. The process of viewing flats and moving in was very smooth.

I was very impressed with the sales team in Wanstead and I will be recommending them to all my friends and family, I dealt with Kieran mostly and he was wonderful throughout the transaction and extremely professional and helpful with any of my needs or questions I had. They was very pro active with updates and helped me out with my solicitors on issues I did not understand. It was a pleasure doing business with them. 5*

I recently let my property out via wanstead Bairstow eaves. Adam and Elaine looked after me every step of the way and managed to find me great tenants. Will certainly be using them again. Thank you for all your help

Just want to say that the mortgage advisor, kul had been awesome. Great communication and managed to get us what we needed. The added benefit of his multilingual skills made communication so easy for someone who has struggling with talking to other brokers. Will recommend to everyone.

From the moment we walked in and started to have a chat about what we were looking for we got a feeling they were genuinely there to help. From day one they were very helpful and made everything run smoothly including explaining all the different pieces of paper work which can seem daunting. 
The service provided is second to none. 

Overall a 5 star experience   Thanks for all your help. 

I had been looking for the perfect flat to rent! Was registered with several letting agencies with various customer service and never calling you back.... 
Then came along Bairstow Eves from Wanstead and I dealt firstly with Adam Kelley but mostly with Elaine Hutton.  From the moment Elaine brought my attention to a particular property to the actual signing of the contract, the customer service was excellent....all my mails and phone calls were answered very promptly and even during week-end....The  whole process went very smoothly and that is something less to stress about, so would not hesitate to use their service again...

We would like to give our gratitude to the team at  Wanstead office and especially to Mrs.Elaine Hutton. She dedicate years helping us move from house to house and every time it had been a joy. She carries herself with great professionalism . Thank you Mrs.Hutton. Thank you Bairstow Eves. Mr & Mrs Penchev 

We were in search of a property to rent and didn't have much time since we were relocating from West Midlands, and the guys from Bairstow Eves were more then helpful in finding us a property in Hainault, the manager managed to show us the property with a very short notice and we managed to fill in application and book the property the same day! 

Would recommend to anybody who is looking for property around Wanstead and Hainault

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Bairstow Eves - Wanstead

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