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A very positive remortgage experience with Preeti and Richard<br><br>I don’t usually answer calls from numbers I don’t recognise. However, one day when I had some free time, I decided to answer one. The caller introduced herself as Preeti, and when she mentioned remortgaging, it immediately caught my attention because I was already researching better rates for my home and two rental properties.<br><br>Preeti clearly explained why she was calling, what the company did and how it could help. Her friendly, confident and reassuring manner immediately put me at ease and gave me confidence that she understood exactly what I was looking for. She answered all my questions, made the conversation enjoyable and quickly arranged an appointment with a financial adviser. She then sent the confirmation straight away.<br><br>I later spoke with Richard, who was equally helpful. He was kind, patient and very knowledgeable. He explained everything step by step and in a clear, logical order, which made it much easier to understand.<br><br>My experience with both Preeti and Richard has given me a very positive impression of Bairstow Eves. Receiving the same high standard of service from two different people says a lot about the company to be honest. I am very pleased that I decided to answer that unexpected call and have also arrange a call 3years down the line when the remortgage expires. :-)... Read more
15th Sep 2026 (3 days ago)