T Tash
I sold through Bairstow Eves Selsdon. Nicola, Tenaha and Alison were genuinely lovely throughout my sale and kept me updated. Nicola gave me very helpful guidance. Tenaha kept everything in track which I really appreciated. Alison was also always on hand to help. Thank you all!!... Read more
Seller
11th Jan 2025 (15 days ago)
R Kennedy
We have recently completed on our house purchase through Bairstow Eves. We dealt with Alison and she was amazing from start to finish, our sale through the council was delayed and Alison was pro active in chasing the council solicitors to get updates and things moving even when she didn't have to, Alison was more helpful to us then our solicitors! Would highly recommend! Thank you Alison ????... Read more
Buyer
2nd Jan 2025 (24 days ago)
P Kiran
We recently sold through Bairstow eves. I cannot fault the service and guidance at all. Nicky and Alison were amazing. We tried to sell through Purple Bricks initially (biggest waste of time and money). Anyone looking to sell in the area, give Nicky and Alison a call. Their experience and knowledge in the area is fantastic and you will not be disappointed!... Read more
Seller
20th Dec 2024 (5 weeks ago)
C Hayler
Amazing and very helpful service we received from Alison, she was extremely supportive to our needs. Thank you so much ????... Read more
5th Dec 2024 (7 weeks ago)
M Duncton
Bairstow eves at selsdon South Croydon, I would recommend to people if your going to sell your property, they were very pleasant & kept us informed every few days through out the sale of our parents house in New Addington.
Thankyou Nicky & Allison & the rest of the staff.... Read more
Seller
12th Aug 2024 (24 weeks ago)
A Robertshaw
We used Bairstow Eves to sell my mother’s house in Selsdon. From the beginning, they were professional and efficient and found a buyer pretty quickly. Unfortunately this sale fell through but they were successful in finding another buyer and were happy to handle the viewings with minimal input from us.
Alison was our contact point at Bairstow Eves for this sale and throughout the process, communications were excellent. There were a number of frustrating delays between the conveyancers but Alison was relentless in moving the sale forward, constantly chasing all of the parties and keeping me updated. She was not only a sympathetic ear, but took action to overcome any problems, right up until the day of exchange (which would have been much later if it hadn’t been for her efforts).
I am happy to recommend Bairstow Eves in Selsdon and am grateful to Alison, Nicky and Chloe for all their help and support in managing our sale through to completion.... Read more
Seller
1st Aug 2024 (25 weeks ago)
A Field
We have recently sold our house through Barstow eves Selsdon ,through out the sale Alison and Chloe have been brilliant , keeping us informed as to what was going on . We would recommend Bairstow eves too anyone looking to sell or buy a property . A five star service deserves a five star review many thanks Alison and Chloe... Read more
Seller
26th May 2024 (7 mo. ago)
K Robins
My husband and I bought our first home through Bairstow Eves Selsdon in 2020. It seemed only right to go back to them when we were looking to sell in March of this year and we cannot thank them enough.
Alison and Chloe in particular worked extremely hard to meet our tight deadlines. Our house was up on the market for 9 days (including a weekend). This goes to show how quickly the team worked to get us viewings. We accepted an offer on 18 March and completed on 10 May. We are extremely grateful. Thank you again to Alison, Chloe and the rest of the team.... Read more
Seller
10th May 2024 (8 mo. ago)
H K
Recently had some viewings lead by Bairstow selsdon. Very friendly staff, Alison in particular has been amazing. I called her for some extra advice and she couldn’t have been more helpful and such a friendly lady to talk to. Very happy with our experience... Read more
J Zamora
I recently had the pleasure of working with Alison and I must say, the experience was nothing short of exceptional. From the moment I contacted them to inquire about properties to completion, their professionalism, expertise, and dedication were evident at every step of the process. Alison went above and beyond to streamline the buying process. Alison, organized necessary paperwork meticulously, and liaised effectively with all parties involved, including sellers, lawyers, and Surveyors. Alison's attention to detail and meticulous approach instilled confidence in me that I was in capable hands. I can not recommend Alison and her team enough for anyone in search for a reliable and trust worthy estate agent.... Read more
Buyer
18th Apr 2024 (9 mo. ago)
B M.
My main contact for my recent purchase in the local area was Chloe. She was extremely helpful, knowledgeable and kind during a lengthy process with a number of ups and downs (no fault of the Estate Agent). I have been grateful for her input and for keeping me positive.... Read more
Buyer
11th Apr 2024 (9 mo. ago)
R E
Working with Nicky, Chloe and Alison was an absolute pleasure from start to finish. Their professionalism, attention to detail, and commitment exceeded our expectations. The entire team was incredibly knowledgeable about the local market and guided us through every step of the process with patience and expertise. We highly recommend Bairstow Eves.... Read more
F Ali
Outstanding service. We worked with Alison to purchase our dream home. She was brilliant to work with, right from the first viewing to completion. The process took 6 months, and it was incredibly stressful with solicitors. Alison was always at hand, to listen and to offer support and advising us with her expertise to provide solutions. She also recommended us to use their broker, Lily who helped us to secure a brilliant mortgage deal. Overall, we could not be happier in our first home. The support we received, has helped us achieve what we thought was impossible - to own a home for our family :) Thank you!... Read more
Buyer
15th Feb 2024 (11 mo. ago)
J Hardy
Pleased to write a glowing reference for Chloe Gledhill at Bairstow Eves Selsdon, when the other estate agents in the chain fell short of their role, Chloe stepped up, it was her who ensured the process completed, chasing and checking every step, whether it was her's todo or not. We are very grateful for her professionalism and acting above and beyond her role, very polite and kept us constantly updated, often before our own solicitors. Bairstow Eves are very good estate agents be it Selsdon, Kenley or Caterham, they all have their stars and Selsdon's its Chloe.... Read more
31st Jan 2024 (11 mo. ago)
D Laretive
I recently sold my flat and cannot recommend the team highly enough. Chloe especially has gone above and beyond, working really efficiently and making the process as stress free as possible. Communication has been excellent and Chloe has always been on hand to assist and ensure that everything is running smoothly. This was my first time selling a property and although it has been a long process, it was made stress free by Chloe, Nikki and Alison. Thank you so much!... Read more
Seller
26th Jan 2024 (1 year ago)
D Hatton
Very efficient supportive and friendly service. My especial thanks to Alison who was without doubt our saviour in what was a transaction fraught with difficulties. I cannot recommend this team highly enough. Thanks from a very grateful client.... Read more
22nd Oct 2023 (1 year ago)
T Marzoli
All the staff at Bairstow Eves Selsdon were great and did a very professional job, but I have to give a special mention to Alison, who went above and beyond to help us complete our sale. Highly recommended.... Read more
Seller
30th Sep 2023 (1 year ago)
A Narkaj
They did a Great work for us.
Thank you so much all team.... Read more
27th Jul 2023 (1 year ago)
E Sokoli
They did very very fantastic work ????... Read more
27th Jul 2023 (1 year ago)
K Catherall
From start to finish Chloe at Bairstow eves Selsdon was warm and supportive through the sale of my home, she always communicated thoroughly and kept me updated at all times. Thank you again Chloe... Read more
Seller
17th Jul 2023 (1 year ago)
S Tekle
If you are looking to buy a house I would highly recommend to use Bairstow Eves in Selsdon.
The team are just great and effective. Especially Chloe who is always brilliant, patient, helpful and very professional. Chloe Gledhill dealt with my purchasing a house; She was always hard working and so professional beyond my expectations. In my case she was excellent in chasing the right people at the right time, and making communication smooth and comfortable for all parties (solicitors, sellers and buyers).
Generally I have received much assistance from the whole stuff, throughout the whole process; which was amazing.
May God bless the whole stuff for their brilliant and effective services they Gave me.... Read more
Buyer
12th Jul 2023 (1 year ago)
J Howgego
We sold our home in Forestdale with Bairstow Eves in spring 2023. Nikki, Alison and Chloe were just super throughout. I was particularly impressed with how Chloe managed to negotiate us a good price for the house, juggling a number of competing offers. And towards the end of the process, we were dealing with some very slow solicitors and Chloe really went the extra mile to chase them on our behalf, always with a kind a professional attitude. I can't recommend the small team here highly enough.... Read more
Seller
10th Jun 2023 (1 year ago)
B Squire
'I was totally satisfied with Bairstow Eves during the sale of my house.
They kept in touch with me and communicated throughout the whole process. Their explanations were clear. Each member of the staff that I had dealings with were friendly and personable and they helped to make everything easy from beginning to end. In particular, they were extremely quick to put my house on the market and worked very quickly to arrange the initial viewings. Their emails were friendly and not too formal. I would highly recommend them to everyone!... Read more
Seller
1st Jun 2023 (1 year ago)
K Gordon
Great and consistent service throughout! I cannot recommend Bairstow eves Selsdon enough! From start to finish Alison had been nothing but great! We were able to view the property quickly, our offer was accepted quickly - the entire time Alison kept consistent contact, which is absolutely key in such circumstances. Nothing was ever too much. In the latter stages, leading up to completion, I emailed Alison every few days and she always responded and always done what she could to get us an update. Our experience as first time buyers has been nothing but pleasant! We felt extremely lucky to have worked with such a diligent, communicative and caring person who made us feel very comfortable and confident in times that we were anxious. Thanks again!... Read more
Buyer
9th May 2023 (1 year ago)
A Nelson
Would like to thank all the lovely ladies at bairstow eves ..thank you Alison, for making my dream come true. Love my new home. Won't forget your help.... Read more
Buyer
5th Apr 2023 (1 year ago)
G Hobbs
Cannot recommend Alison enough, she was outstanding during the sale of my grandparents property. She handled my family with respect, care and understanding. Thank you Alison for making a hard sale more manageable. The Edmonds family x... Read more
Seller
4th Apr 2023 (1 year ago)
J Afolabi
We received great service from Bairstowe Eves Selsdon. Chloe was the main agent that handled our purchase and was very helpful especially during the last steps of finalising it all. She was always on hand to help and communicated excellently between ourselves and the sellers. Chloe and her respective colleagues were very professional and polite every time we spoke with them and genuinely sought for a solution when we had a question or concern. As first time buyers my wife and I appreciated the opportunity to deal with Bairstow eves Selsdon - they made the process much more pleasant when times it could have been stressful. Thank you!
From Mr and Mrs A... Read more
Buyer
26th Feb 2023 (1 year ago)
G Cole
I would like to say a big thank you to Chloe, with everything she has done…. She has gone beyond her duty as an estate agent, she was always keeping me updated every time there was an update….. Nicky and Alison was always very helpful too, when Chloe was not around, always knew who I was…. I big shout out to all of them.... Read more
23rd Nov 2022 (2 years ago)
P Edwards
From start to finish the staff at Bairstow Eves Selsdon have done a marvellous job, especially Chloe Gledhill who was our main contact. Very professioal, efficient and friendly, they found a buyer within days and it all went through in about 3 months, which in the current environment was quick indeed. We were kept informed of progress throughout the entire period. This is our second dealing with Bairstow Eves in Selsdon, selling and buying, and would highly recommend their services.... Read more
Seller
16th Nov 2022 (2 years ago)
Great and consistent service throughout!
I cannot recommend Bairstow eves Selsdon enough! From start to finish Alison has been nothing but great! We were able to view the property quickly, our offer was accepted quickly - the entire time Alison kept consistent contact, which is absolutely key in such circumstances.
Nothing was ever too much. In the latter stages, leading up to completion, I emailed Alison every few days and she always responded and always done what she could to get us an update. Our experience as first time buyers has been nothing but pleasant! We felt extremely lucky to have worked with such a diligent, communicative and caring person who made us feel very comfortable and confident in times that we were anxious.
Thanks again!... Read more
Buyer
29th Oct 2022 (2 years ago)
J Webster
Robin and the team were really helpful keeping on top of everything for us. It was great to have someone friendly and supportive on the other end of the line when we were property searching and then through the purchase stage.... Read more
Buyer
27th Sep 2022 (2 years ago)
S Douch
Chloe, Nicki and Alison were a great support during our move, Chloe was our main contact and was amazing, she was there to answer any question and such a support. Would highly recommend the team at Selsdon branch, informative, supportive and felt that nothing was a problem, thank you so much for everything.... Read more
18th Sep 2022 (2 years ago)
S Egremont
We would like to say a massive big thank you to Chloe especially, and her colleague Nicola, who had the patience of a saint! This was my daughter's first flat purchase and it took a while for the mortgage application and other issues to be processed, but we finally got there mainly due to the professionalism of the Bairstow Eves Selsdon staff who never gave up chasing on our behalf. Thank you Chloe and Nicola! We highly recommend you.... Read more
Buyer
30th Aug 2022 (2 years ago)
S M
I would like to thank Ms Alison at the Seldon office for all the help on a successful sale of my property. Alison has been amazing through out the whole ten months this took. Stayed professional and understanding even at the moments I was giving up. The communication and keeping me up to date with everything was perfect, couldn't ask for a better person. I would highly recommend Bairstow eves to anyone selling or buying a property.
Many many thanks again for everything, you were brilliant!... Read more
Seller
29th Jul 2022 (2 years ago)
N Salman
I can't praise Chloe enough.
Efficient,supportive and helpful.
From start to finish she updated me through out the process, even when I was abroad for most of the time.
Thankyou for a very smooth sale.... Read more
Seller
26th Jul 2022 (2 years ago)
J Orr
Top notch service from beginning to end! Our house sold extremely quickly and we completed within 8 weeks! Thanks to Nicola and Chloe for making the sale a smooth one!... Read more
Seller
28th Mar 2022 (2 years ago)
E Malone
We completed today and Chloe who was our main contact was very assuring, professional and helpful throughout always keeping us updated throughout the process and dealt with our queries and concerns efficiently. Thank you Chloe for all your help :-)... Read more
15th Dec 2021 (3 years ago)
Chloe provided tireless professional support in our move which had many starts and stops. Great communication and great to deal with.Would thoroughly recommend Bairstow Eves . Alison and Nicola were also most helpful .... Read more
Seller
13th Nov 2021 (3 years ago)
T Wilde
Alison Abel is the very best. Seriously. I've worked in Real Estate for 20 years (starting as a sales and letting agent).
As an investment house, We bought 5 or 6 buildings from Alison this year so far.
I can honestly say she's the best I've ever dealt with. High praise from an institutional real estate investor.
She never wasted my time with unsuitable properties, always answers my calls, chases the council and professionals to get deals over the line.
My lawyers loved her! (that never happens)
Alison and her team are a credit to the Countrywide brand. If Countrywide were my company, I'd promote her to Head of Customer Experience and have her training all the negotiators, managers and progressers.
I hope this review finds the CEO as they should know about employees like Alison.... Read more
Buyer
7th Nov 2021 (3 years ago)
Marta
Chloe at Selsdon Bairstow Eves made our dreams come true! She was incredibly professional from the very first day. Prompt responses, answers to all of our questions and truly having both the buyer and the seller in mind. Couldn't recommend her enough. Thank you for everything!... Read more
15th Oct 2021 (3 years ago)
J Meroño
We were first time buyers and Chloe was our contact. We were pleasantly surprised on how quick and on point she was on all of the situations that arised. Fast email responses and quick solutions to all of our doubts. She was incredibly helpful. I can wholeheartedly recommend this agent.... Read more
Buyer
15th Oct 2021 (3 years ago)
O costa
Basto family are very pleased and satisfied with the conclusion of our process with Chloe. We would like to thank you with your hard work and effort put in. Continue to be the person as you are very kind, professional and friendly... Read more
22nd Sep 2021 (3 years ago)
C M
We sold our house during a turbulent time. Chloe and Alison were excellent at communicating with all parties. They were honest and returned phone calls and emails quickly and this enabled everyone to work efficiently and effectively. Without their support and understanding, we would not have been able to complete as we did. I would not hesitate to recommend.... Read more
Seller
6th Aug 2021 (3 years ago)
H M
We were purchasing our first property and Chloe was our main contact. Chloe was very helpful and kept us updated throughout the process. She was very quick in replying back whenever we had a query and efficiently dealt with all the parties (sellers, solicitors, surveyors). Thank you very much for all your help and making the process so smooth- 5*.... Read more
Buyer
26th Jul 2021 (3 years ago)
D Sharman
Alison and Chloe have been just fantastic through my entire sale process, they have made everything so clear and easy to understand and I wouldn't hesistate in recommending Bairstow Eves to friends and family. Thank you so much for all your hard work, it has been a pleasure dealing with you throughout this entire process.... Read more
Seller
24th Jun 2021 (3 years ago)
Elizabeth
Excellent customer service throughout, by the Agency. Alison has been very helpful, supportive and professional. I cannot rate her highly enough.... Read more
17th Jun 2021 (3 years ago)
C Nicol
Fantastic service, Alison is so efficient extremely polite and professional. So helpful with our needs????... Read more
10th Jun 2021 (3 years ago)
J Davis
Top team at Selsdon branch. Great customer contact and found us lots of viewers and 3 offers which culminated with a suitable offer, and exchange of contracts within 4 weeks! Big thanks to Nicky, Alison and Chloe. Professional and friendly too.... Read more
Seller
5th Jun 2021 (3 years ago)
M Ramirez
Bairstow Eves in Selsson handled the purchase on our first property with 5* I have to thank Alison Abel for all her time and the knowledge on the property market.
She was a very helpful for us from the first step to the last when we completed the exchange yesterday.
I have to thank you Rod B who had help us on prepare the application on the mortgage and Natalie and Kerry on the legal team who gave us all the guidelines to go throughout this stressful time.
Thank you again for everything Alison.... Read more
Buyer
13th May 2021 (3 years ago)
D Coleman
Bairstow Eves in Selsdon handled my recent property sale. Chloe Gledhill was just brilliant. From start to finish, she was supportive and guided me throughout the whole process. She was friendly, accessible, responsive and professional. Chloe was extremely knowledgeable and pro-active to any issues that arose and I really felt like she had my back. Coupled with her calm demeanor and good sense of humour; which is much needed during such a stressful time, I felt valued and important as her client. And despite the recent difficult Co-vid restrictions, Bairstow's still managed to provide a 5* service. Would highly recommend and use again in future. Thank you for everything Chloe, I couldn't have got through it all without you!... Read more
Seller
12th Mar 2021 (3 years ago)
J Thompson
Initial contact for selling made with Nikki, who gave prompt and excellent advice regarding how to position the property. Chloe then became the main contact and her assistance and advice was invaluable . Thank you to both.... Read more
Seller
4th Mar 2021 (3 years ago)
V Dookheea
Bairstow Eves Selsdon have been an all round great and extremely helpful at proceeding with our purchase and we would very much recommend them. They have been very timely in the response to any queries especially during the lockdown period. I absolutely recommend them in particular Chloe Gledhill who offered a five star service.... Read more
Buyer
19th Nov 2020 (4 years ago)
Not happy at all ! Constantly chasing them ,poor communication!... Read more
Seller
24th Oct 2020 (4 years ago)
L Tackie
My experience with Alison at bairstow eves has been nothing short of amazing. Alison is responsive, efficient and just lovely. Buying a house during the pandemic has been arduous and Alison has been there every step of the way ensuring things a moving smoothly. Even during lockdown she would still keep me informed and answer questions. Honesty couldn't thank her enough for her professionalism and support. 10/10... Read more
Buyer
13th Aug 2020 (4 years ago)
L Talabany
The staff at Bairstow Eves and Alison in particular has been so kind and helpful throughout the whole process, it has really made it easier for us as first-time buyers. Would really recommend them!... Read more
Buyer
5th Aug 2020 (4 years ago)
E Haque
Chloe was helpful and professional all the time. It was a lengthy and stressful time for us. But Chloe kept us informed even during the lockdown.... Read more
27th Jul 2020 (4 years ago)
N Chapman
I used Bairstowe Eves in Selsdon, Surrey to market a three bedroom property. They found me a buyer in very quick time but the process was delayed due to the Covid lockdown. The property has now been sold in June 2020 and I found Alison and the team very helpful, efficient and provide a professional service. I would not hesitate to recommend them.... Read more
Seller
26th Jun 2020 (4 years ago)
C robinson
Chloe did everything absolutely perfectly. We bought our first house at lightening speed (10 weeks to complete- with Christmas in the middle!) and Chloe was intrinsic to it happening so fast. She expertly and kindly filled in any gaps in our knowledge, of which there were a few, being first time buyers. The valuation was spot on with the mortgage companies valuation. If we sell in the future we will definitely do it via Chloe at Bairstow Eves! Can't recommend her and the team at selsdon highly enough! Thank you!!... Read more
Buyer
9th Mar 2020 (4 years ago)
S butcher
The team at Selsdon are the most professional down to earth hard working and honest estate agents I have ever worked with. They got our flat on the market quickly and had it sold with in 2 weeks from the second person who came to view it. They helped us with absolutely everything from solicitors to finding us the right morgage through there in house morgage broker and was all done on time and at a great price. Some people say “estate agents are pushy and aggressive and you don’t need them theses days” I say well you obviously have never worked with Bairstow Eves in Selsdon
They were so helpful, efficient and professional and guided us through the process in a calm and gentle manner, I think this is so much needed in the industry as it can be highly stressful selling and buying a home they were completely there for us with all our worries and concerns and got the job done quickly.
I would highly recommend them to anyone a fantastic team. Thank you Bairstow Eves Selsdon.... Read more
Seller
31st Jan 2020 (4 years ago)
H Bond
Alison Abel was so helpful and made our move possible. After contacting me to say she could sell our house .... she did!! We felt she answered all our questions, helped with any concerns and assisted in all aspects of our move. We can’t recommend her enough. A genuinely lovely and helpful person.... Read more
Seller
21st Dec 2019 (5 years ago)
Y yo
Can not thank this team for all their hard work with our very complicated and fragile situation Chloe could not have worked any harder by far the best estate agents Iv ever heard/dealt with. Thank you so much Chloe x... Read more
8th Nov 2019 (5 years ago)
P Patel
Its been a lengthy process but we finally saw a light at the end of the tunnel and completed the purchase of our new home on 31st October 2019.
I would like to thank the team at Bairstow Eves, Selsdon branch and in particular the very very helpful Sales Manager, Alison.
She has been of great help throughout our purchase. Very kind, caring and patient person. I found her to be very attentive in ensuring that we were kept well informed on the progress. Me and my family would like to truly thank her for showing such great professionalism in her work and for all the help that she has provided. It has been highly appreciated.... Read more
Buyer
5th Nov 2019 (5 years ago)
T Lickley
Bairstow Eves were both highly professional and friendly throughout the sale of my house, with realistic, practical advice and regular and clear communication with the minimum of fuss.
Many thanks to Nicky, Alison and Chloe who all helped at various stages and enabled a stress-free transaction during a tricky time for the market.... Read more
Seller
1st Nov 2019 (5 years ago)
A brownett
After previous experience with another estate agents I was very dubious when signing up with Bairstow Eves however Alison completely turned all that around. Alison is very warm, friendly and honest. When I first met her she said that she would be able to sell my house and she did within a couple of weeks. It's not easy ot easy selling especially when your buyers solicitor is extremely slow however Alison was always at the end of the phone keeping me updated. I also want to mention Chloe who I also found helpful too.when Alison was onff... Read more
Seller
28th Oct 2019 (5 years ago)
R North
Me and my partner bought our first home from Bairstow Eves and I must say we were very impressed with Alison. Alison was very professional and very nice and did not make us feel pressured into buying our home. She was very very helpful and made our experience buying a home very stress free. From the beginning to the end Alison was very supportive and nothing was ever a hassle. Thank you very much Alison.... Read more
Buyer
15th Oct 2019 (5 years ago)
A Hodgkiss
I can’t thank Chloe Gledhill enough for all of her help in buying my new home. From providing information about the local area to my husband and I, recommending the house that we eventually ended up buying (after about 3+ months of house searching with other agencies), to all of her assistance during the conveyancing process including chasing up solicitors, dealing with my endless enquiries and providing me with updates. She was extremely professional and friendly throughout making my house purchase so easy and stress free. I would highly recommend using Bairstow Eves, Selsdon.... Read more
Buyer
12th Oct 2019 (5 years ago)
L Kennedy
Excellent service!
Can’t thank Chloe enough for all her hard work in our difficult situation. Will always recommend... Read more
12th Sep 2019 (5 years ago)
A Inglis
We would like to say a huge thank you to Chloe. She introduced us to the area and helped us work out where we wanted to live. She helped us identify the right house and the negotiate a fair price. She supported us through a long and stressful legal process. She provided excellent end to end service, always calm and always sensitive.... Read more
Buyer
20th Aug 2019 (5 years ago)
A d'monte
The service we received made us buying the property so easy . Chloe kept us informed all the way . Very glad Chloe was assigned to the sale .... Read more
Buyer
5th Aug 2019 (5 years ago)
T Corrance
I would like to write this review to thank and praise the hard work and commitment shown by Alison Abel and Chloe Gledhill at Bairstow Eves Selsdon. I just can’t thank them enough. Alison was just fantastic. She was calm, professional and extremely supportive considering I wasn’t even her client. I was the purchasing vendor for her client.
Alison was always on the end of the phone for me when I needed support, or if I wanted something clarified regarding the property I was purchasing. She was professional in terms of how she recorded everything to ensure nothing was missed.
The whole process took around 3mths which I feel is really quick, and I feel Alison played a huge part in this as she chased solicitors, followed up emails, and phone calls and liaised with myself to ensure that I was kept updated and happy with everything being said to me and sent to.
If I decided to sell in the future I would definitely hands down be going to Alison and her team at Bairstow Eves Selsdon. I found Alison and Chloe to be such nice people, remaining calm at all times even when things were reaching boiling point. Thank you ladies it was a absolute pleasure having you support me and can’t wait to thank you in person.
Sophia Walker xxxx... Read more
Buyer
1st Jul 2019 (5 years ago)
K jyoti
Special thanks to Alison for all the help provided while buying a property in Selsdon. Much appreciated!!... Read more
Buyer
4th Jun 2019 (5 years ago)
Caroline
House buying and selling is very stressful as you know, and so having a well versed agent with an approachable nature is very important. And so I would like to acknowledge Chloe, from Bairstow Eves Selsdon, for seeing me through this process.
The service I received was exceptional and so I rate Bairstow Eves Selsdon with 5 stars.
If you want to be seen as an Individual, rather than a mass number, then I would recommend this agency for your journey to your new home.... Read more
Seller
29th May 2019 (5 years ago)
D Clark
Alison was lovely and friendly and really helpful! Very good service.... Read more
1st May 2019 (5 years ago)
Alison at Selsdon branch was extremely professional and could not have been more helpful. She handled all the viewings and visits and kept me updated throughout the process. From viewing to completion took 7 weeks!!
Well done Alison.... Read more
Seller
19th Apr 2019 (5 years ago)
V Dix
Well done Team Selsdon Bairstow Eves. You definitely know your stuff.
Alison worked so hard on every aspect of our sale which was towards the end a tad turbulent to say the least. Nothing was too much trouble for anyone in the Selsdon Branch. Would I recommended yes without a shadow of a doubt
My only complaint which is NOT about Bairstow Eves its about Coutrywide Conveyancing (the connected legal service) I personally would not use that service again. To say the service was slow is an understatement (5 weeks before my file was even looked at). Having said that I have read many fantastic reviews we were just very unlucky with our original solicitor and that can happen with anyone.
Main thing is the sale completed and we are all in our new homes and that is only thanks to Team Selsdon Baistow and their dedication... Read more
Seller
4th Apr 2019 (5 years ago)
B Edwards
Chloe was friendly and helpful, and provided great service, attention to detail and insight throughout my property purchase. Thanks!... Read more
Buyer
1st Apr 2019 (5 years ago)
D Shi
Chole is the best sales I have ever met, she is proactive, considerate, professional, very very helpful during our purchase process. She helps us to chase all related parties, solicitors, brokers etc. 5 star!... Read more
Buyer
27th Mar 2019 (5 years ago)
J Ellery
Alison was fantastic throughout the whole process. She chased where necessary and kept us up to date throughout. All the staff were very knowledgeable and helped us through what was for us, a very bumpy ride! We would thoroughly recommend Bairstow Eves.... Read more
14th Mar 2019 (5 years ago)
C Vanderwerff
Laura and the team at Bairstow Eves were great throughout. When we met Laura she was very passionate about our property and we really felt like she was someone that we would want selling our flat. This goes for her team as well. The team kept us up to date throughout and we really felt that they were working with us to guide us through selling the property. When we choose to sell in future we would definitely look to them first.... Read more
Seller
25th Feb 2019 (5 years ago)
S Tregent
Nicky is hardworking and efficient. They get the job done.... Read more
16th Feb 2019 (5 years ago)
V Roach
Excellent service. It was a long and difficult chain, but Chloe was a great assistance in a very stressful time. Nothing was too much trouble and her advice was genuine and in our best interest.... Read more
6th Feb 2019 (5 years ago)
T wood
Alison was a godsend in keeping us informed as to what was happening, otherwise we really would have been clueless and possibly still waiting to exchange. Thanks to both Alison and Nicola for facilitating our move to the country.... Read more
15th Jan 2019 (6 years ago)
M Booker
Chloe has been fantastic in giving her full support throughout the sale and purchase process. Her guidance and commitment has been greatly appreciated - and without her we would have not been able to move into our dream home. A great team at Bairstow Eves - I would highly recommend this estate agent!... Read more
Seller
2nd Jan 2019 (6 years ago)
E Scully
Chloe was helpful and kept us updated when selling our house. Thank you.... Read more
Seller
19th Dec 2018 (6 years ago)
S B
Nicki, Alison and Chloe assisted us with our house sale. They are very professional and knowledgable about properties and the selling and buying process. They are really helpful and answered our questions, their communication was excellent throughout the sales process and they responded quickly. We could tell they know what they are doing,. We trusted them 100%, and they are really nice to deal with. Bairstow Eves also has access their other estate agents so you can easily register for buying properties with them and they do all that for you. I wouldn't hesitate to recommend Bairstow Eves and we are delighted with the service we received.... Read more
Seller
15th Dec 2018 (6 years ago)
G Kichenside
First time buyers Chloe and the team was there from start to finish to make it as easy as possible.... Read more
Buyer
4th Dec 2018 (6 years ago)
B Aidoo
As first time buyers, we are grateful to Alison and the team, for the hardwork and dedication for seeing our purchase through. From beginning to end Alison was accommodating to our requests, offered great suggestions in our decision to buy and did a lot of work behind the scenes with efficiency. For this we are forever grateful and highly recommend Bairstow Eves.... Read more
Buyer
23rd Nov 2018 (6 years ago)
J Nichols
Thoroughly recommend Bairstow Eves, Selsdon, totally efficient, professional service, very impressed with Chloe she was fantastic in sorting our solicitors out! Cannot fault Chloe's service and also many thanks to Nicola in the initial stages too.... Read more
10th Nov 2018 (6 years ago)
L Duffin
Very impressed with the service provided from the Selsdon team, my house quickly went under offer and the team provided excellent communications throughout.
Very pleased with all they done.... Read more
Seller
2nd Nov 2018 (6 years ago)
L Saka
I would highly recommend Bairstow Eve in Selsdon because they are extremely helpful to me.
They are professionals, They are a great team. Alison, was the estate agent that dealt with me, she was brilliant, she has gone above my expectations by chasing my solicitor, buyers solicitors and also help me with the questions and send them for me by email. She even check the property to see if it is ok because it is vacant.
Alison , well done , I really appreciate your help from the bottom of my heart . You do not let me feel down despite the challenges we have from completing on time. You are great keep it up.
Lola saka... Read more
Seller
1st Nov 2018 (6 years ago)
F Beard
Alison and the team were so helpful. For a first time buyer I had lots of questions and they put my mind at ease and were there to answer all of them. I had quite a few problems with my conveyancers and the team at bairstow were there to help me tackle these issues and helping me out when I did not have the time to chase them up. If I could give 10 stars I would and I highly recommend anyone buying or selling a property in the area to go with them.
Thank you so much.... Read more
Buyer
28th Oct 2018 (6 years ago)
P Lodge
We're due to complete on a house that we found through Bairstow Eves in South Croydon next week and we are extremely happy with the level of service Chloe has given us. She has gone above and beyond what we expected by helping us to chase solicitors, answered all of our questions promptly and kept us up-to-date throughout the whole process. It's made our lives so much easier and if we ever decide to move again then we will definitely be visiting the South Croydon branch first!
Thanks a million Chloe for all your help!... Read more
Buyer
28th Sep 2018 (6 years ago)
S Prior
Chloe, was the estate agent that dealt with our purchase and she was great, she went above and beyond to get questions answered, even when she was off site or on A/L. Chloe made the whole experience straight forward and this was our first purchase so thank you Chloe!... Read more
Buyer
24th Sep 2018 (6 years ago)
A Goodwin
Bairstow Eves were recommended to me by someone who had used them before. I wasn't disappointed. They were situated very close to the property I was selling but I was located elsewhere and couldn't conveniently visit the property. So apart from having an in-depth knowledge of the local market, they were impressively helpful and accommodating is assisting me with all sorts of additional tasks to do with the general upkeep of the house while it was on the market. The overall service went well-beyond what one might expect from a normal agent.... Read more
Seller
14th Sep 2018 (6 years ago)
C Parr
Excellent service right from the start. They definitely knew their stuff which made the sale go through very quickly. Special thanks to Chloe who dealt with my sale so efficiently. Always pleasant and helpful. Thanks very much.... Read more
Seller
22nd Aug 2018 (6 years ago)
M Chambers
Nicki, Alison and Chloe are a brilliant team at Selsdon Bairstow Eves who have helped us with the sale of our property and in record time. They are all extremely professional, helpful and knowledgeable about the market and properties in the locality. From start to finish they have managed the sales process giving us regular updates and following up with the relevant parties involved to ensure that everything stays on track. The communication is excellent throughout and nothing is too much trouble. They are genuine and work with you to make the process happen as quickly and stress-free as possible. I would highly recommend Bairstow Eves in Selsdon. They know what they are doing, are great to deal with and are heads and shoulders above their competitors. (We have used one other estate agent locally in the past and they weren't good at all. Another also came round to give us a quote and they were lax and unprofessional).... Read more
Seller
6th Aug 2018 (6 years ago)
J carpenter
Really impressed with service... Read more
19th Jul 2018 (6 years ago)
Since we last bought property 11 years ago the process seem to have become more complicated and fraught. Alison was the member of this hard working team who turned out to be something of a guardian angel- reassuring, chasing up enquiries and, most impressive of all, frequently working on our case during her days off from home. Towards the end of the process things got sticky and there was a risk of our seller pulling out. The calm reassurance we received from this team was a godsend during this period. We have now moved away from the area and we will not need their services again. But for anyone looking to buy or sell in their catchment area go and speak with this team- Nicky, Chloe and Alison will guide you through and you won’t regret signing up with them.... Read more
Buyer
23rd Jun 2018 (6 years ago)
F Gration
To Whom It May Concern
Concerning the sale of my Inglewood flat.
The sale took place over the period from 6th October 2017 to 12th February 2018 (Completion date).
I am of the opinion that the reason it took more than 4 months for the sale to be completed was the number of questions (outside the standard ones), for example regarding Ground Rent (which is not applicable to the flats and should have been immediately obvious to the solicitors), and to the extremely tardy responses to these questions, particularly by Concept Property Management Ltd. (who nevertheless charged £390 for a “Management Pack” which had been estimated to be around £190). Also, when requested for information regarding the flat’s cavity wall insulation, Concept took around 3 weeks to inform the solicitors that they were unable to provide the information.
I would rate my solicitors as close to average. They got there in the end, but I feel that they could have done much more to push for quicker answers to questions and queries raised by the buyer’s solicitors in order to expedite the sale.
In complete contrast to the above, my Estate Agent, Bairstow Eves in Selsdon, was a shining example of the way in which property sales should be conducted. Thanks to the Branch Manager, Ms Nicky Jackson, who was of invaluable help in completing the many forms necessary for the transaction and, particularly, my Case Co-ordinator, Ms Chloe Gledhill, who really did push all parties for results and was mostly responsible for the successful achieving of completion on the agreed date. My strongly held opinion is that had it not been for the frequent pressing of the other parties by Ms Gledhill, the agreed Completion date would have been missed by some time. My gratitude to Bairstow Eves of Selsdon who I unhesitatingly recommend to other sellers.
Francis Gration.... Read more
Seller
3rd Apr 2018 (6 years ago)
C petit
Alison and Nicki who run this branch have been as determined and as professional as anyone can ask.... I've recently sold my fathers property with his power of attorney and they could not have done more to help us and him who were now some distance away.... many many thanks and sincerest best wishes for the future :) :)... Read more
Seller
1st Sep 2017 (7 years ago)