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© GetAgent Limited 2025
- Bairstow Eves - Purley
Bairstow Eves - Purley
Closes at 6:30pm
2-3 The Exchange, Purley Road, Purley, CR8 2HA
Bairstow Eves has a rich history that has seen us grow from North London roots to a nationwide presence. Our Purley branch offers comprehensive support for your property needs, with a team always ready for a friendly chat. We're dedicated to making your property experience as smooth as possible.
Opening hours
- Monday 8:30am - 6:30pm
- Tuesday 8:30am - 6:30pm
- Wednesday 8:30am - 6:30pm
- Thursday 8:30am - 6:30pm
- Friday 8:30am - 6:30pm
- Saturday 8:30am - 5:00pm
- Sunday Closed
View all details
Accreditations
Bairstow Eves - Purley Reviews (230)
Have you used this agent?
88%
5%
0%
0%
7%
All (230)
Seller (29)
Buyer (32)
Landlord (30)
Tenant (40)
General (99)
J Willingham
Incompetent staff and Management, wouldn’t lend them my Biro let alone trust them with my property!
Landlord
7th Jul 2025 (8 days ago)
J Odeh
William Donkor was really amazing; prompt with the necessary information, accessible and his feedback was very timely. Thank you, Will for our South Croydon, Surrey flat.
1st Jul 2025 (14 days ago)
M Okwuikpo
A big thank you to Will for a smooth and fast letting process, the quickest I’ve experienced in my years of renting in London, my first time encountering Bairstow eves letting agent and it’s been quite commendable at the speed of processing the renting process.
Tenant
1st Jul 2025 (14 days ago)
A Masri
Probably the easiest rental process I've ever been through. Will was incredibly patient, relaxed, and understanding the whole time. His 15 years of experience shows. In the office, Petya provided clear and organized information, which completed the agreement very smoothly. I highly recommend this branch of Bairstow Eves.
Tenant
14th Jun 2025 (4 weeks ago)
A Williams
We all know how hard it is when trying to rent a property but l must say Will D from Bairstow Eves Lettings agents Purley made my experience so easy he has gone above and beyond to make my journey easy just want to say a big thank you for all your help and support 100
Allison
Tenant
12th Jun 2025 (5 weeks ago)
D kailasam
Excellent services, William Donker did a fabulous job in assisting with the letting. 5 stars, Highly recommend!!
Landlord
6th Jun 2025 (6 weeks ago)
S Patel
We had a very good experience specifically William donkor he help us with everything. He was very quick in responding with any queries. Highly recommend.
Special thanks to William.
5th Jun 2025 (6 weeks ago)
R Beriya
Sam was helpful with the purchase of the property. There were a few efficiencies that couldve been made - as is in any process. My name was spelt wrong in the initial checks that caused a little double work (by another colleague I think?). Either way the process was smooth and we were in contact most of the process. Albeit it was more us giving the agency an update on where we got with things than the other way about.
Regardless everything - Sam has been very helpful in answering all the possibly dumb questions I had when it came to the sale.
Buyer
11th Oct 2024 (9 mo. ago)
Ern
Great team to work with in the Lettings team. Many thanks. ????
Landlord
10th Oct 2024 (9 mo. ago)
M Keel
Samantha and callum recently dealt with the sale of my late parents home. They provided a superb service with care and attention. They managed to get a relatively quick sale. This was much appreciated at this sad time. The family thank them both.
Seller
26th Sep 2024 (9 mo. ago)
N Gouveia
We had an exceptional experience working with Jamal during our move to our new home. From the very beginning, he was very professional, attentive, and genuinely dedicated to helping us . Jamal was always available to answer any questions we had, guiding us through every step of the process with patience.
What stood out most was his personalized approach—he truly understood our needs and went above and beyond to make sure we felt comfortable and informed throughout the entire experience.
We couldn't have asked for a better agent in our home-renting journey. Thank you, Jamal for making this such a smooth and enjoyable process!
Tenant
23rd Sep 2024 (9 mo. ago)
G Chamberlayne
Amy at Bairstow Eves gave exceptional service in the renting out of our property. I would highly recommend her services.
Landlord
30th Aug 2024 (10 mo. ago)
A Akinyemi
Friendly agents who were eager to help. They were able to secure appointments and access to the property at short notice as well as relay information back and forth to speed up the process. I found them very considerate with my situation and not pushy at all. Will recommend every time!
20th Aug 2024 (10 mo. ago)
Danny
great service received from the lettings team. Found me a tenant straight away, I would definitely recommend using Bairstow Eves. Many thanks to Amy and her team at the Purley branch for all their efforts.
Landlord
7th Aug 2024 (11 mo. ago)
F Shyam
Buying our first property with Bairstow and especially Sam Goodman only took 2 months start to finish! Sam was very helpful and great at chasing everyone up involved in a polite, understanding manner. She made the experience quicker and simpler for us as much as she could. We would definitely recommend!
Buyer
6th Aug 2024 (11 mo. ago)
L Lester-Beckford
Been an absolute pleasure working with Ivo and everyone at Bairstow Eve to transition into our new home.
From the first viewing to receiving our keys there has been zero issues, great communication throughout the process.
My family couldn’t be anymore prouder
Well done Ivo and team ??????
Tenant
22nd Jul 2024 (11 mo. ago)
F Khan
Very good service, Samantha and Callum were really helpful and professional and efficient. I can’t wait to do business with these guys again. Thank you very much for all your help
17th Jul 2024 (11 mo. ago)
L Miles
Fantastic service from Ivaylo,Amy and petya! They helped me throughout the whole process which was very quick . They were both reassuring, having being anxious from how I was treated elsewhere. I couldn’t recommend them enough. Very pleased with the service i received????????
9th Jul 2024 (1 year ago)
R Rogers
Fantastic service from start to finish.
Sam Goodman guided me through my first purchase professionally and clearly.
The service provided was exceptional, with regular check ins with myself to make sure any concerns were addressed.
I feel very fortunate to have been looked after by such a talented team and supported so closely.
Strongly recommend to anyone looking to sell their property or purchase one of their listings.
Buyer
6th Jun 2024 (1 year ago)
P Creffield
Good courteous service from the team in helping me buy my flat.
Buyer
3rd Jun 2024 (1 year ago)
J Beagley
Highly recommended!
Buyer review: From arranging a same-day first viewing, timely and helpful liaison between myself and the vendors and right up until completion, the service, professionalism and communication have been first class!
Thanks very much Sam
Buyer
20th May 2024 (1 year ago)
U Animation
Amy has been brilliant. She over saw the work on my fathers property in Purley and decorated it in a really tasteful way. She has been great with the tenants and is incredibly helpful and hard working. She is a massive asset to Bairstow Eves. I'm not sure why UCLan Animation has come up but this is my work sign in and I'm not sure how to get out of it!! I live in Lancashire and so it was hard for me to visit but I felt safe in Amy's capable hands. She is a good communicator.
Landlord
23rd Apr 2024 (1 year ago)
A Lewis
I would just like to say thanks to Samantha I I am now.. moving this wouldn't have been possible without help, patience, and professionalism of Samantha and her team
8th Apr 2024 (1 year ago)
F oyeyemi
A big thank you to Ivo and Amy for getting us a house we love! . Thank you for the support and guide throughout the whole process. Cheers!!!
Buyer
27th Mar 2024 (1 year ago)
B Irwin
I have had great service from Sam and Camilla (Purley office) with my ongoing sale and purchase, thank you.
Seller
5th Mar 2024 (1 year ago)
K C
Avoid renting your property with this company. I provided notice months ago to end my contract with them and this hasn’t been done. I raised a complaint and received an unsatisfactory response. They never bother getting back to you when you call or email. Worst company ever - look elsewhere if you want to rent your property.
Landlord
3rd Mar 2024 (1 year ago)
K Patel
A big thank you to Amy for finding me a tenant for my flat. She was very proactive from the start, motivated and driven to get me the rental I needed. Would recommend Bairstow Eves over Andrews, who played down my rental expectations, which was no more than the market rent.
Landlord
1st Mar 2024 (1 year ago)
A Georgieva
Ivaylo and his team are so lovely, friendly and welcoming. They helped us to find our lovely new home, thank you so much for that.
I defiantly recommend them if you are looking for your next home
Buyer
1st Mar 2024 (1 year ago)
J Green
We needed a place and the got it sorted as simple as that great service quick and constant communication keeping us informed on what’s go on when we need it
29th Feb 2024 (1 year ago)
DêëDè?
Loved Ivaylo’s work ethic, he’s a great agent, on top of his game and quick on his response. Just overall an incredible and honest individual. Much Appreciation on helping us find a home ??
Buyer
1st Feb 2024 (1 year ago)
S TV
Amy i’m really impressed with the Agent, she’s very kind and good
8th Jan 2024 (1 year ago)
D Baron
We were buying a property being sold by Bairstow Eves and from a buyer's perspective they were very accommodating for additional viewings, then when we were trying to exchange Sam Goodman was great at pushing things along with the solicitors.
Buyer
11th Dec 2023 (1 year ago)
J Smith
Ivo is hands down the worst letting agent I’ve ever had the displeasure of dealing with. Not only did he lie to my face on the viewing he is now refusing to issue me with a signed copy of my tenancy despite the fact I’ve been living here since October. He is rude, ignorant and totally unprofessional.
Tenant
10th Dec 2023 (1 year ago)
D Productions)
I am pleased to say that with the expert help of Amy and Ivo at Bairstow Eves, Purley, I am now comfortably settled in at my new rented accommodation in Caterham. Thank you very much.
Tenant
27th Nov 2023 (1 year ago)
L Kolb
Bairstow Eves Lettings was recommended to us. We are pleased we went with them. Amy found a lovely tenant and we are very happy with the outcome.
Landlord
17th Nov 2023 (1 year ago)
I Sabri
Kerry Walker has been brilliant right from the start of the sales process to exchange. I would like to thank her specifically and Sash. Many thanks.
Seller
6th Oct 2023 (1 year ago)
G Smith
We approached Bairstow Eves to find a tenant for our property which was new to market. Amy Rest was our main contact at the Purley office. We were novice landlords, so were very grateful for her help and guidance in preparing for our first rental. Amy managed every aspect of the rental process and kept us well informed along the way to finding us a tenant.
Amy was friendly and professional throughout and I would not hesitate to recommend both her and Bairstow Eves to anyone looking to rent a property.
Landlord
5th Oct 2023 (1 year ago)
O beaumont
Great service and friendly staff, even several month after the sale had completed I called stacey in the Walsall branch for some help, she couldn’t do enough for me, this is the kind of service that sets them apart.
I’ll have no hesitation buying with Bairstow again.
Buyer
23rd Sep 2023 (1 year ago)
A Rough
Bairstow Eves, Purley, handle the rental of my flats on a full management basis and the service has been exemplary.
Amy is always ready to go the extra mile to get things done to everyone’s satisfaction. Thanks!
Landlord
5th Sep 2023 (1 year ago)
M Baban
Many Thanks to Amy at Purley Branch.
Very professional and easy to communicate during the whole process Thanks again
25th Aug 2023 (1 year ago)
S Hn
It was a lovely experience to use Bairstow Eves' services getting a flat in kenley. my main contact was Aimee who was very professional and readily available to address any queries or concerns during the entire process. We would certainly recommend Bairstow Eves'.
Shakhawat Hossain
Tenant
28th Jul 2023 (1 year ago)
D Bourne
Excellent service from Amy. Found tenants very quickly and did all the vetting.
Landlord
27th Jul 2023 (1 year ago)
J W
We approached Barstow Eves to help us to secure a new tenant for our rental property as the existing tenancy was coming to an end. Our initial contact was with Marcus who carried out the valuation and prepared the marketing information.
Following that our main contact was with Sophie, whom we found to be professional, efficient, persistent, an excellent communicator and overall, a pleasure to work with. She arranged viewings and sourced potential tenants until she found us the perfect fit. She also provided us with regular feedback and talked us through the whole process.
Most importantly she ensured there was no void between the old tenant moving out and the new tenancy beginning. We would have no hesitation in recommending Sophie and the team!
Landlord
7th Jul 2023 (2 years ago)
K Alexandra
Sophie was amazing everything was quick and smooth helping me to make the right decision to get the property. A true credit to your company please do not hesitate to promote or offer her an increase I would definitely recommend her service 1000000%. Thank you Sophie
Buyer
28th Jun 2023 (2 years ago)
F Gboboh
Sophie was amazing providing a professional service, I will definitely recommend and use them again.
21st Jun 2023 (2 years ago)
Prem
Sophie and Marcus made the process easy, swift and efficient and provided great support throughout.
5th Jun 2023 (2 years ago)
T Kudsi
Kerry Walker is a nice individual. She is warm, friendly and has a pleasant demeanor. I enjoyed debating the potential value of a property with her and appreciated her professionalism in giving me oversight into areas she is more familiar with than I am. Whilst we were not able to do a deal together this time around, I walked away feeling comfortable to consider her suggestions in future. She is someone who clearly understands that real estate is a people business and I have no doubt she will do herself and her agency proud. Thank you Kerry.
10th May 2023 (2 years ago)
C McDermott
Kerry at Bairstow Eves has been invaluable in my journey as a first time buyer and making me feel supported every step of the way. Kerry really takes the time to listen and understand what I'm looking for as a buyer (mostly before I realise it myself!) and responds with an excellent range of properties that are well-suited for me. She checks in regularly whilst giving me the space to think things through and I haven't experienced any of the pressure I've felt from other estate agents. I'm still in the process of looking but I couldn't have got this far without Kerry's support and I highly recommend her for other first time buyers.
Buyer
4th May 2023 (2 years ago)
L Sarpong
I have been dealing with Kerry Walker at Bairstow Eves and as everyone knows buying or selling a property is one of the most stressful things a person can go through and i can honestly say Kerry has been a Godsend, every step of the way she has managed the one and most important thing any seller or buyer needs, and thats Communication. Every appointment every cancellation or communication and feedback with my tenants etc has been passed on to myself from Kerry , and this has put my mind at ease knowing that my flat is 100 percent in the best hands. I cannot fault her professional manner one bit and i would have no hesitation in recommending her services to any of my family or friends. Kerry is an Asset to Bairstow Eves in purley and they would lose an incredible asset to the Croydon,Purley Surrey area if they do not follow her way of informing the clients the way she does. I am multi agency and the other estate agents on a scale of 1 to 10 in terms of service and getting my flat out there are on a 3, Bairstow Eves have been 10 out of 10.
Seller
3rd May 2023 (2 years ago)
D Kommu
Kerry Walker helped me with an Enquiry I had the other day in a quick and efficient manner. Fabulous service!
3rd May 2023 (2 years ago)
S joppan
I would like to thank Jamal and his team for helping us to rent a property at Purley. We are very happy with the service given. Thanks
Tenant
29th Mar 2023 (2 years ago)
E Modebelu
Well Done to Jamal for a hitch-free move in
Recently moved into a property. Jamal from Bairstoweves Purley way Branch made the whole process easy and hitch free. Well done to him
Tenant
4th Mar 2023 (2 years ago)
D Sound
Shocking business. Avoid at all costs…
14th Feb 2023 (2 years ago)
E Hurst
Kerry has been the most knowledgeable and helpful agent we have ever had the pleasure of working with. Would highly recommend the whole team at Bairstow Eves for anyone looking for expert local knowledge of the area.
17th Jan 2023 (2 years ago)
F Morelli
The experience with the agency was great. Jamal was so attentive, clear and honest, which made the deal be really safe and comfortable. I strongly recommend their services.
7th Dec 2022 (2 years ago)
E Haloszka
Had a great experience with the agency. Jamal, Hayley and Julie were extremely helpful and caring.
Thank you so much for everything, we love the house .
1st Dec 2022 (2 years ago)
S Youtubev
The whole team at Bairstows’s Purley really add a personal touch and make you feel valued as an individual client and not just a number. From first contact Jamal, Hayley and Julie were fully focused on making sure we were happy and had all that we needed to find our perfect home.
What really helped is that the team were open, honest, reliable and at the end of the phone when needed. No question too small.
Thanks again team for all your support and hard work.
Regards
S&E
1st Dec 2022 (2 years ago)
L Clark
Kerry has recently valued a property for our company for part exchange purposes and she was very efficient with coming back to me with all photos and details we asked for. She had such a friendly and processional manner and I look forward to working with her in the future.
18th Nov 2022 (2 years ago)
P Carr
I’ve been involved in a frustratingly long sale. The sale was able to proceed by the dedication and perseverance of Kerry in the Purley office. A credit to the branch.
Seller
31st Oct 2022 (2 years ago)
C Leigh-Stannard
I bought a flat through Bairstow Eve Purley. I had a pretty harrowing 14 month odyssey trying to get it due to both sides’ solicitors. The agent who worked on my case, Kerry, was hugely helpful through the whole process. She pursued the very slow solicitors tenaciously, was very communicative, and attentive to the case.
Buyer
23rd Oct 2022 (2 years ago)
A Fleming
Jamal, Julie and Hayley made it very simple to transition into my new property. Can’t thank them enough!
20th Oct 2022 (2 years ago)
K Ozmus
Thank you. Jamal was very helpful and made my transition into tenancy very smooth
Tenant
3rd Oct 2022 (2 years ago)
J Dersley
Very happy with their approach and how they were trying to chase along the sale, particularly Kerry. They were considerate, understood my requirements and advised of realistic prices and sale technique/timescales. Very knowledgeable, friendly and informative staff, I would happily use again if I was still in the area.
Seller
23rd Aug 2022 (2 years ago)
C Dean
Jamal & Hayley was amazing and very helpful with moving me in to my new property. Thanks
16th Aug 2022 (2 years ago)
I Souliotis
Friendly stuff ,unexperienced but friendly until the date we received our flat's key,after that date and for the rest of our renting period almost 1 and half year they are disappeared as letting agency . They only care for the tenants to sign contracts and get paid their commission.
I was believed Acorn was the worst but Bairstoweves (Purley office) is far the worst.
I don't recommend anyone to use them .
Tenant
13th Aug 2022 (2 years ago)
O Morgan
5* service from Julie, Hayley and the leasing team.
12th Jul 2022 (3 years ago)
M Burgoyne
Hayley is amazing, she has been a great help throughout my 2 year tenancy and couldn't recommend her and the team more!
8th Jul 2022 (3 years ago)
F tariq
It was a lovely experience to use Bairstow Eves' services for a rental. The way the whole thing was handled was incredibly professional. Jamal Aslam in particular was encouraging, professional, and readily available to address any queries or concerns during the entire process. I would advise nearby renters to use this branch.
6th Jul 2022 (3 years ago)
D Mirani
Had a great experience dealing with Julie, Jamal and Hayley whilst attempting to find a property to rent. Their communication throughout the process was amazing and I cannot thank them enough for their hard work!
2nd Jul 2022 (3 years ago)
M 2003
Thank you to all the team who made my recent purchase of a buy-to-let property smooth. I have bought two properties from Bairstowe Eves in the area.
Aimee was great. She informed me of a property that I didn't realise was for sale. They listened to me when I said that the price was too high as I had bought a similar property in the same block.
The communication was smooth and they were very patient with me as I also am a surgeon running a private practice so had only small amounts of the time during the day.
Julie was amazing at finding a tenant to move in only a few days after completion.
Also, thank you to Camilla who sold me my first buy-to-let in the area.
17th Jun 2022 (3 years ago)
C Dunne
Huge thank you to Jamal and all the team. Brilliant service, made the whole progress much easier. They are always at the end of the phone and always prompt with helping you and your needs
9th Jun 2022 (3 years ago)
T Ferdinando
Was looking for somewhere quick to rent. Hayley , Julie and Jamal made the process so easy, answered all my questions helped me find what I needed. Would recommend and use again
Tenant
16th May 2022 (3 years ago)
V Evans
Had a fantastic experience of renting with Bairstow Eves. The whole process was very professionally dealt with, no stress from start to finish.
Hayley is especially helpful, professional and went above and beyond. Would recommend the branch to anyone wanting to rent in the area. Thank you so much Hayley!
Tenant
16th May 2022 (3 years ago)
H Miller
Amazing service from start to finish. Julie, Hayley and Jamal were so helpful and made the whole process easy and painless! Thanks guys I will recommend you to everyone I know :)
14th May 2022 (3 years ago)
K Law
Julie, Hayley and Jamal were extremely helpful and made the whole process from start to finish, easy and incredibly stress free. I publicly thank them all again. Well done - such a fantastic team..
13th May 2022 (3 years ago)
K Bush
Staff here were very friendly - I made a lettings enquiry and delt with Julie and Jamal, Hayley was very cheery and helpful.
13th May 2022 (3 years ago)
S Bolton
I would like to say a huge thank you to Jamal at Bairstow Eves. He has been nothing but pleasant and helpful. He took the time to show us the property in depth and answered our questions honestly and explained everything really well. Communication has also been fantastic with Jamal and the rest of the team.
Thank you again!
30th Mar 2022 (3 years ago)
D Chaytor
Good communication and very helpful throughout the entire sales process. Thank you Camilla and Kerry!
Seller
22nd Mar 2022 (3 years ago)
L Harrison
Bairstow Eves have been and are fantastic, we struggled for a long time looking for the perfect property to rent through various lettings agents ... Needless to say non of them came close to dedication and kindness to help us get that perfect place that the team at Bairstow have shown.
Jamal our primary agent has been brilliant in answering all our questions and helping us through the process of our new home as has Julie.
Their positivity has been most welcoming.
Thank you both !!
Tenant
18th Feb 2022 (3 years ago)
P Dixon
I have had an extremely positive and happy service, all members of staff I found to be very friendly, approachable and quick to help with any issues or queries I had. All in all it’s been a pleasure.
16th Feb 2022 (3 years ago)
S Goodwin
Con artists.
16th Jan 2022 (3 years ago)
A King
Amazing help and super nice people! They found me a place I really liked and provided me with all of the contacts and information I need!
Tenant
29th Nov 2021 (3 years ago)
D Valkova
Great service, Ivo was very helpful and responded to all our questions very quickly.
16th Nov 2021 (3 years ago)
R Kostadinova
Ivo is a very friendly person, very nice to work with and will make your move very easy and stress free.
16th Nov 2021 (3 years ago)
E Eaton
Oh my goodness! Who is this Julie?? She is so rude & abrupt , definitely needs to learn some people skills.
Will not be using the purey branch again or recommending !
10th Nov 2021 (3 years ago)
C Ferguson
Ivo is a credit to Bairstow Eves, a great communicator and responsive when I have needed clarification. As well as willing to go the extra mile when I have requested specific information. Thanks for making my move stress free Ivo.
3rd Nov 2021 (3 years ago)
K Shadgasms
I would definitely recommend Bairstoweves in Purley.Ivo and Julie are helpful and professional.
19th Oct 2021 (3 years ago)
R r
My sale took 6 months to complete due to incompetent solicitors.
I still think it would not be completed untill now. If it wasn't for the persistent of bairstow eves
everyone was helpful in particular luke from the purley branch went above and beyond trying to get the sale through which he did.
I just wish solicitors showed as much professionalism and passion for thier job once again thank you luke
Do not hesitate to use sold my flat in two weeks
Seller
8th Oct 2021 (3 years ago)
younghusk
Fantastic staff, very friendly and get stuff done really professionally and quickly. Definetly reccomend.
29th Sep 2021 (3 years ago)
E Henson
My experience with Bairstow Eves, Purley was nothing but pleasant and stress- free! They understood the anxiety that can come with finding a new property to rent and really put me at ease that they had things under control from the get-go. Both Ivo and Sophie's communication/ responses were extremely timely, professional and friendly and they provided clear instructions & information of next steps throughout the whole experience. When coming in to sign final documents and collect keys, Julie was lovely and super informative with all the final things I needed to know. Overall, the team were outstanding and I'd recommend them to anyone.
Tenant
16th Sep 2021 (3 years ago)
I 143h
Very happy with my experience, Ivo went above and beyond what was expected. Always punctual, responsive and professional. There was clear communication and follow-up throughout the whole process, and I was updated regularly with new listings I might be interested in. Referencing and tenancy documentation was really straight-forward and user-friendly. Thank you, Ivo Krestev :)
Tenant
10th Aug 2021 (3 years ago)
A Arnold
My partner and I had been looking for a long time for the right property around Coulsdon and Purley. Jake, a Sales Negotiator, was fantastic! He took the time listening to what we were looking for, which gave us confidence in viewing properties he thought met our needs before they came to market. He was professional at all times. Would highly recommend!!
Buyer
28th Jul 2021 (3 years ago)
A Qureshi
Sophie and Camilla of the sales team were extremely helpful.
1st Jul 2021 (4 years ago)
T A
Really pleased with the service received from the team.They were very efficient and professional and friendly. I would especially recommend Ivo if you need anyone to help you out quickly.
28th Jun 2021 (4 years ago)
M Nelson
Ivo and Julie from Purley office are very good communicators and get the job done. Always deliver above our expectations. Great value for money, very professional and always keep me updated.
10th Jun 2021 (4 years ago)
P Hristov
I recommend this office. Ivo and Julie are really helpful and professional!
8th Jun 2021 (4 years ago)
S Balgobhind
I just got off the phone to a lady( can't unfortunately remember the name) to enquire about a property and the response was very careless and unprofessional. If a property is not available anymore there's ways to communicate certain information to your customer, with respect. All I've been told as an answer was" this house it's not available anymore! Someone put money already so thanks for calling". I wanted to enquire about other properties but she just evidently wanted to put the phone down so I managed to tell her quickly that I wanted to ask about other properties and the answer was "no we don't have anything, thanks for calling,bye". Very careless, unprofessional, nonchalant and rude. I wonder what the service is like throughout the process to rent with this agency if such a small and simple communication can't even be handled politely and respectfully. I DO NOT recommend this agency. Very poor and careless customer service.
P.S. TO BAIRSTOW EVES : MAKE SURE TO TAKE OFF THE PROPERTIES THAT ARENT AVAILABLE ANYMORR SO YOU DOMT WASTE PEOPLE'S TIME!
7th Jun 2021 (4 years ago)
S K
On recommendation from someone we decided to use their service to rent our flat. Worst communication from the Manager Julie. Even though I confirmed with them a month ago there was no advertisement of our flat nor they shared the details with other branches. I tried to ring their number but either no reply or someone will take a message but again no call back. I do not recommend Purley branch due to poor service.
Landlord
3rd Jun 2021 (4 years ago)
C Huthwaite
First time renting and Ivaylo made everything so easy, was really responsive kept us well up to date and we couldn't have asked for anyone better to help us with our new home!
Tenant
12th May 2021 (4 years ago)
S Tetsola
Definitely recommended. Julie and Ivo were really professional and understood my requirements.
10th May 2021 (4 years ago)
L Ball
Your service has been great, you arranged to show us the house on a Sunday, you always answer the phone, or get back to us really quick. You've been incredibly efficient. Thanks
25th Mar 2021 (4 years ago)
MEGART
Smooth and professional from start to end ( filling tenancy)
Tenant
10th Mar 2021 (4 years ago)
S Hoar
I found Bairstow Eves incredibly professional but also very approachable. They answered all our questions and advised our family without putting pressure on to take that advice. They advertised the property we were selling online and in the shop. The service was fast and efficient without feeling rushed. I would recommend this estate agents to family and friends.
Seller
15th Feb 2021 (4 years ago)
ohdannyboyy
I sold a flat and relocate, had an excellent service
Seller
10th Feb 2021 (4 years ago)
N Jackson
I do not normally write reviews but I thought I had to in this case. I was very impressed with the level of service I received from the staff. They always came back to me quickly with an answer to my queries and nothing was too much trouble for them. They even came out in the snow to hand over the keys-not many estate agents would do that for the buyer.
Buyer
9th Feb 2021 (4 years ago)
K Crawshaw
Personable and excellent service! Cannot express how helpful Luke was. Always there to help and answer any queries or questions I had! My experience was easy and stress free! Thank you so much for all your support
5th Feb 2021 (4 years ago)
G Laws
Full marks to Luke and his team at Bairstow Eves Purley. The selling process has had its journey because of the Covid19 pandemic and subsequent delays but I have been dealt an excellent service selling my house and associated negotiations with the house chain and I feel I definitely made the right choice for Bairstow Eves to handle the process with Luke supplying advice and reassurance throughout. Many thanks
Seller
2nd Feb 2021 (4 years ago)
M Pacitti
Fantastic service from Luke and his team. Kept us informed all through the process. I would thoroughly recommend Bairstow Eves Purley.
1st Feb 2021 (4 years ago)
J Griffiths
Absolutely fabulous service would highly recommend Luke Ball from the Purley branch he really made the process so easy and I will be using him for all future sales and purchase, he really could not have done more to help
Seller
31st Jan 2021 (4 years ago)
G Griffiths
Sold my house though Luke Ball from the Purley branch he could not have done more will be using him for all future sales and purchases
Seller
31st Jan 2021 (4 years ago)
L stone
Very pleased with the service I received at this branch. Excellent knowledge and very professional. I found a gentleman called Luke who was very helpful and made the buying process so much easier! Highly recommend
Buyer
30th Jan 2021 (4 years ago)
T Project
Luke Ball was exemplary in his handling of my first house purchase. Both patient and persistent when required, Luke's tenacity and professionalism in getting my purchase over the line during the COVID-19 pandemic was the tonic I needed for a tough, tough year. Highly recommend.
Richard
Buyer
19th Dec 2020 (4 years ago)
T Aryee
Having to move with a baby can be stressful but Julie and Ivaylo made it very easy and smooth. I will definitely use Baistow Eves again but for now I’m enjoying my new home.
15th Dec 2020 (4 years ago)
G Boccia
Smooth, easy and quick. Didn't stress out about the whole moving situation (my agent was Ivaylo).
7th Dec 2020 (4 years ago)
T Elder
Luke Ball helped me to purchase my first home. He kept me informed and reassured, and helped to communicate with the seller all the way to completion. Thanks Luke, really appreciate it.
Buyer
4th Dec 2020 (4 years ago)
K Thompson
I've just used Bairstow eves purely way. I found the process smooth. The particular estate agent that I dealt with was Ivaylo he was really helpful especially during the reference stage - he kept me updated which I like because this gave me a peace of mind. At this stage, I would definitely recommend others to use this estate agent and office.
23rd Nov 2020 (4 years ago)
L Buckley
Thank you to all at BE Estate agents (especially Ivaylo!) Very professional and friendly service throughout. Very nice properties available for viewing at your convenience. Ivaylo made everything clear, simple and fuss-free from beginning to end. Thanks to Julie too for following up a week after I moved in!
Tenant
12th Nov 2020 (4 years ago)
M B
We have rented out the property with Bairstoweves and the whole process was very smooth, especially Ivo. He help us through out the process and kept us update with progress for the process to be completed as early as possible for us to move into the new property in a short notice.
Landlord
26th Oct 2020 (4 years ago)
A Riyard
I have just rented a flat with them and they are quick and responsive and very reliable.
Specail thanks to Ivo
The Above was the comment I left when I was given false promises by the agents and they are the most unprofessional bunch of people you will be dealing with if you choose to do so.
1. Promises that they don't honour
2. Rude staff who fake care only till they receive the money and then they are like who are you?
3. I was told by my friend mentioned above that they don't care about tenants its only Landlords who matter to them.
4. Trying to escalate to the Branch Manager was a waste of time and was faced with humiliation.
5. Eventhough they made mistakes by giving false deadlines and promises i paid the cost of £800 for a flat i never moved into.
5.trying to dump damaged properties with promises to fix but guess what ?nothing happens when you move in. luckily I didn't.
Its not the whole Bairstow Eves team to blame but a people like above mentioned individual and his Branch Manager bring a very bad reputation for the whole multinational organisation.
Tenant
20th Oct 2020 (4 years ago)
B Nagpure
I dealt with top brokers in last couple of year, and I really found Bairstow Eves *Best* amongst them. They solved each and every query of mine in timely manner. Know very well about my requirements and its best possible way to resolve. I definitely recommend them !!!
9th Oct 2020 (4 years ago)
S Crawley
Responded quickly and professionally to any issues that arose with the flat.
Tenant
9th Oct 2020 (4 years ago)
C Low
Very happy with our experience of renting with Bairstow Eves. The whole process was really professionally dealt with, no stress from start to finish.
Julie is especially helpful, professional and always goes the extra mile to get stuff sorted. Would recommend the branch to anyone wanting to rent in the area. Thanks Julie and team!
Tenant
8th Oct 2020 (4 years ago)
C ZB
We had a very good experience. Especially Ivo helped a lot, but also the rest of the team was very nice and helpful. Thank you very much for you all of you, Ivo, Julie, Sophie.
Highly recommended.
12th Sep 2020 (4 years ago)
E Duncan
My fiancé and I had a fantastic experience moving into our first apartment together. Special Thanks to Ivo who done a great job listening to our needs and Answering any questions we had.
Tenant
8th Sep 2020 (4 years ago)
E Maggi
Wonderful service, stress free, Ivo was excellent and super helpful. We are now living in the perfect property for us.
19th Aug 2020 (4 years ago)
M Longane
Despite de lockdown and the difficult time the agency went through, we had Sophie and Liam helping us out moving into a new property with a great professionalism. However, once in the house, end of June, the maintenance team completely let us down, keeping ignoring our emails, resolving a very few issues a couple of days only before the rent is due to then chase us for the fullrfull payment, once paid keeping ignoring our emails again... Very appalling
Tenant
19th Aug 2020 (4 years ago)
L Tovey
Great local company! Ivo helped us with the rental on a new property for us. Great customer service. Definately recommend
Tenant
17th Aug 2020 (4 years ago)
M Currie
On behalf of myself and my brothers, I should like to express my sincere thanks to Luke, Sophie and Camilla who were so helpful in guiding us through the sale of our late father's home. I can highly recommend your services.
Seller
3rd Aug 2020 (4 years ago)
R Jeffries
After our first meeting with Luke we knew he was going to sell our house for us. He did just that and more, his enthusiasm getting quality houser buyers through our door was outstanding. He has kept us informed of what's happening every step of the way. We are very pleased we decided to sell our property with Bairstow Eves Purley.
Seller
21st Jun 2020 (5 years ago)
A Mohan
Luke helped us buy our dream home as first time buyers. He fought our corner for a really great price and was a great intermediary between both parties. He was really responsive and answered all of our queries (even on weekends!) and made what could have been a stressful experience into a really happy one. Thank you!
Buyer
17th Jun 2020 (5 years ago)
E Green
Thank you to Camilla she was really helpful. We would definitely use again in the future.
16th Mar 2020 (5 years ago)
H Masona
I would like to Highly Recommended Julie (letting Manager) and staff - for their kindness, professionalism, empathy...
3rd Mar 2020 (5 years ago)
B Studios
Don't bother calling them. Most dismissive on the phone.
29th Feb 2020 (5 years ago)
N Narwhal
I have purchased a house, let it, and let an apartment myself all through Bairstow Eves in Purley. The staff there and also in their Kenley branch, but particularly Julie Goddard, have been exceptionally helpful to me (beyond the call of duty) and showed great flexibility and understanding.
7th Feb 2020 (5 years ago)
T Pollon
With an extremely aggressive market, Luke and his team relentlessly sought to sell our house , with nearly 30 viewings to achieve a satisfactory asking price and enable us to purchase our new house.
They truly took this sale in their stride and allowed me the time to concentrate on the purchase.
Special thanks to Sophie, always keeping me upto speed with her very welcoming, bubbly nature.
Thanks guys,
Tom & Claire
Purley.
Seller
3rd Feb 2020 (5 years ago)
M T
I bought a property through Bairstow Eves Estates Agent Purley. I am very grateful to have Luke (the branch manager) took care between me and the seller. It wasn’t easy at all I must say (it was like a full marathons!), there were so many challenges and unknowns throughout the whole process, one after another and another one. From the beginning until completion, for 5 months Luke was always there whether by WhatsApp messages, emails or phone calls to help, to find out, to follow up and to answer all queries and activities. He was honest, approachable, responsive and informative. He consistently engaged with both seller and buyer parties (incl. solicitors) to ensure everything is continue moving forward until completion, the final finishing line. Not to mention, Luke also went the extra miles and visited the property for few times based on my requests to take some videos inside the property when I can’t be there. Even after completion, Luke was still there to offer his help...
Buyer
28th Jan 2020 (5 years ago)
V pankar
It was great experience nice people specially mr Thomas great person . But the experience with dealing with issues about the property is lacking not fast service no one reverted back since our last complain
18th Jan 2020 (5 years ago)
D Teixeira
Sophie and Camila were very helpful and responsive all the time! I definitely recommend them!
14th Jan 2020 (5 years ago)
S Assistants
From viewing to securing the property the team were extremely helpful. Any queries I had were answered quickly and reassured me. From viewing day to moving in was swift and easy. Really lovely genuine people too!
Tenant
9th Jan 2020 (5 years ago)
B Li
I had an excellent experience purchasing a property through Bairstow Eves recently. My regular contacts Camilla and Sophie were both helpful and efficient. They were quick to find out the answer for any of my queries with the property, and offered useful suggestions as to where to find them if they couldn't answer. The in-house broker Jess was also very good at finding me the cheapest mortgage for my needs (confirmed via subsequent searches on money comparison websites) and made the process completely painfree for me. They were very quick to communicate regarding any development and progress. Highly recommended and I will probably be using them when it comes to selling the place in the future.
Buyer
9th Jan 2020 (5 years ago)
S Barrett
Lettings Manager Julie Goddard flat out refused to return our tenants deposit to us after our inventory highlighted some damage. TenantS have accepted all liability and want the whole deposit returned to us for additional missed rent also, but Julie refuses to release deposit to us because “they are not paid to deal with deposit issues”. Bairstow Eves registered the deposit and are therefore the only party that can access it. I have been refused access to the account from ‘my deposits’ protection scheme despite my efforts to attempt to mediate the situation myself. This seems highly illegal that Bairstow Eves can just decide not to act to essentially keep the deposit. So we now have the headache of raising a formal complaint with The Property Ombudsman which takes weeks and is completely unnecessary. We are very disappointed at Bairstow Eves highly unprofessional and deliberately difficult stance on the matter. They were great at the beginning when we were giving them money but now there are some administrational matters to deal with, which they will not be receiving any further income for, they are being extremely difficult. I own a few properties and am used to dealing with agents and most are ok, but a true test of a good business relationship is when things are difficult, not when they are easy. I would not recommend Bairstow Eves as a result of this experience as their compliance team are equally as difficult, unnecessarily protracting the whole situation with weeks of investigation and lots of avoidance tactics. I’ve been waiting nearly 3 months and counting for the return of this deposit to date since our tenant moved out. Avoid this company at all cost.
Landlord
7th Jan 2020 (5 years ago)
I Robinson
We couldn't recommend Luke and his team more highly. On top of the Brexit shenanigans and a clutch of prospective buyers deliberately trying to exploit a falling market, we were worried that getting a decent price for our home, or selling it at all, was a particularly big 'ask'. Luke impressed us from the off with sound, intelligent advice and a personal service that was second to none. He was friendly, approachable, open and honest; and, importantly, always there at the end of the phone. So, we pretty much put ourselves in his hands.
To say that achieving the sale was challenging would be a classic understatement! It was a stressful roller coaster ride with some unpleasant surprises and difficulties along the way. On more than one occasion, we honestly thought it was 'game over'. But Luke never stopped fighting our corner. He successfully navigated us through some pretty choppy waters when some serious issues threatened our sale and, in the end, against the odds, hauled us over the finishing line. Also, given the difficult market conditions, he got us a pretty decent price. So, we were able to breathe a massive sigh of relief and break open the champers!
A truly great result and we raise our glasses to Luke and his team. Thanks for everything, guys, especially you, Luke; we owe you.
Seller
6th Dec 2019 (5 years ago)
M Self
Would give 0 stars if I could. We were told that the estate agents fees would be waved had we given them a 5-star review on Google Maps. We did as asked and as soon as we contacted Tom (our estate agent) to try and retrieve this we were ignored. I would heavily avoid and will not be using Bairstow Eves in future.
30th Nov 2019 (5 years ago)
J Durnford
From the moment I first viewed my new home until completion, Sophie has been exceptional. She has answered every question and replied to every email extremely promptly and has helped me through the buying process which would have otherwise been so stressful. Thank you.
Buyer
18th Nov 2019 (5 years ago)
G Cappabianca
I have sold a property with Luke and Camilla at BEEA Purley. They provided a very professional service for marketing and selling my property. I reccomend them !!!
Seller
15th Nov 2019 (5 years ago)
M Fletcher
We sold our house recently through BE. I was impressed by Luke's dedication to the task. He spent a lot of time and effort trying to make sure that everything went through satisfactorily.
I've sold a fair number of properties in the past and it's fair to say the job done here compares favourably with previous experiences. Luke was a pleasure to deal with.
Seller
15th Nov 2019 (5 years ago)
I Gellart
It was a pleasure dealing with Luke&Sophie. They are providing professional and high standard service. All our issues were resolved quickly and smooth. Thank you!
14th Oct 2019 (5 years ago)
M Broad
If there were10 stars I would rate Bairstow eves of Purley with that..as they seem to go that extra mile.
Luke the Manager is there if any problems arise.
Then there is Sophie who was involved in our last sale..She has a very posative attitude and is the sort of person that what ever you ask her she seems to be able to produce a great result. I cannot thank her enough for doing our viewings and even helps with our dogs.
Camilla has just joined the team and again is a cheerful lady with a can do attitude.
All in all I would never hesitate to recommend them..Some people say big companies are not personnel but in this case this is untrue as you could not find a more friendly reliable team of people
Michele and Kirk
25th Sep 2019 (5 years ago)
Rachel
Thank you Bairstow Eves Purley for such a professional service!
The process of selling our flat went so smoothly and the communication was excellent, we were kept informed every step of the way. Camilla was so helpful at answering our queries and the viewings were arranged around our needs which was perfect. We will definitely use Bairstow Eves again in the future!
Seller
9th Sep 2019 (5 years ago)
D Adams
Recently started looking for a flat to rent in the area and Julie And Tom were both very friendly understanding and professional and we have now found a perfect flat, much better than the other estate agents that I had used before them.
Tenant
1st Sep 2019 (5 years ago)
L D'Avrincourt
Julie and Tom in the letting department have been a huge help. They always put your mind at rest and get everything done. Can't thank them enough. If I was to rent my property again I would use Bairstow Eves again due to the service Tom and Julie provided me. Thank you both!
Landlord
25th Jun 2019 (6 years ago)
sasbates
A huge thank you to everyone at Bairstow Eves Purley for being so helpful with my recent move from Australia back to the UK
I received nothing but 5 star friendly service from Tom, Julie and Sophie in the office and this has continued with Demi since moving into my rented property.
Demi has been a fantastic property manager so far, she has brilliant communication skills, has replied to my emails quickly and has done everything she can to ensure a smooth and stress free move for me :)
I would definitely recommend Bairstow Eves Purley to friends and family.
Tenant
18th Jun 2019 (6 years ago)
C peters
Refreshing and brilliant to deal with , Thomas Wright in the Purley branch has been a pleasure to speak to and always ready to help. He couldn't have been more accomodating , I work in estate agency myself and I haven't come across many people as helpful as Tom .
Keep up the good work mate, would highly recommend your services to anyone looking the rent on the area.
Landlord
12th Jun 2019 (6 years ago)
P Patel
We were delighted with the service we received from Bairstow Eves Estate Agents Purley. Luke, Sophie and Camilla were fantastic and helped make the process as smooth as possible through the entire transaction. They were quick to respond to enquiries, happy to arrange (second and third) viewings. Nothing was too much trouble.
A very impressive and professional service and in my opinion a cut above the rest. Keep up the good work!
28th May 2019 (6 years ago)
S pudney
Tom has been fantastic in his communication while moving to a new flat. Always available to talk about anything needed and made the whole process seamless
28th May 2019 (6 years ago)
C Trusty
I would like to thank all at Bairstow Eves Purley especially Luke, Sophie and Camilla for the excellent service they gave us whilst selling our home.
We had been badly let down by another local estate agent; so we were loath to use another.
When we met with Luke we had explained the sensitivity of the situation and the need to sell the property as we had done with the other agency. The difference being that Bairstow Eves took this on board and Luke, Sophie and Camilla communicated with me throughout.
The marketing of the property was handled really well as were our expectations this gave us confidence that the property would be sold.
The contractual phase of the sale was also handled very well and I was kept in the loop through out
My family and I have nothing but praise for the way we were dealt with. Thanks again to Luke, Sophie and Camilla. I would have no hesitation in recommending Bairstow Eves Purley
Seller
22nd May 2019 (6 years ago)
J Lee
Highly recommended agency! Tom, who managed to sort out our moving, was really friendly and helpful for everything we needed. Also, he was always there whenever we needed to communicate him. Sophie, who helped the administrative stuff, was also very kind and reliable. I’m glad that we found them for our moving.
21st May 2019 (6 years ago)
J Delaney
First time moving and we couldn’t of asked for a better estate agent than Tom to help us with this.
Brilliant service and professionalism, he made us feel very comfortable and relaxed.
Thank you Bairstowe Eves and especially thank you Tom.
16th May 2019 (6 years ago)
Emily
It was my first time moving out and my estate agent was Tom. We had been to a few other companies before but no one helped us like Tom in Bairstow Eves.
He was extremely friendly and made me feel very comfortable, with his friendly and helpful attitude.
My experience looking for a flat was made both enjoyable and easy! He kept me well updated and informed with everything that was happening.
I Couldn’t be more happy with his service.
15th May 2019 (6 years ago)
D Ruse
Bairstow Eves made purchasing my first property a pretty stress-free affair, particularly Sophie, who was cheery, friendly and equipped with information. I would have no problem recommending Bairstow Eves to my friends and family.
Buyer
15th May 2019 (6 years ago)
A Jamali
It was a pleasure dealing with Luke, Sophie & Camilla. They are extremely professional and kept us informed throughout the entire process. We would not hesitate a moment to recommend them.
1st May 2019 (6 years ago)
N Jenkins
So far I have been really pleased with the service I have recieved from Sophie Pearson at Bairstow Eves. I have been really impressed with Sophie's professional manner, and appreciated that Sophie has kept me informed throughout the process to date. Thanks very much!
18th Apr 2019 (6 years ago)
A Koene
Very friendly and efficient service.
17th Apr 2019 (6 years ago)
G Costello
Great team who work really hard and have a lot of knowledge about the local market.
13th Apr 2019 (6 years ago)
I Forsyth
Great Service from Tom (& Sophie), felt like they properly represented our interests with our new landlord, great communication, they went the extra mile (literally too). Plus their admin costs are lower than other Estate Agents in the Area. What's not to like...
11th Apr 2019 (6 years ago)
N Dzieniak
What an appalling customer serivce! Went in and asked for leaflet for one of the properties that was available. The chubby lady rudely responded to look at the photos online. You are open for a reason, aren't you? Seemed to be a big issue for her to get up from her chair and pick up the printed leaflet. No offer or sit down and discuss/view and no details provided. Luckily Frost Agents down the road went extra mile and we rented a place from there. Can't belive the difference in customer serivce!
Tenant
22nd Mar 2019 (6 years ago)
Jasmine
I couldn't be happier with the impeccable service. Particularly from the the lovely Sophie. Very professional,and honest and never failed to follow up on my mother's property search any queries. Thanks so much ,after much patience and guidance we finally found the right property for my mum !!!
Buyer
20th Feb 2019 (6 years ago)
L Crockett
I have recently moved in to a property let by Bairstow eves in caterham. Tom made me feel so relaxed about the move and looked after me very well . I’ve had no problems in fact it’s been like heaven being looked after by Tom at Bairstow eves.
Tenant
19th Feb 2019 (6 years ago)
M Christophi
Bairstowe Eves in Purley are a great team and delivered on their promise to help me sale my property. Luke Ball project managed from start to finish with an effective streamlined approach, Sophie Pearson was excellent at managing expectations and supporting the sales progress and Camilla Heenan had a very professional approach when conducting viewings. Thanks for all your hard work.
Seller
6th Feb 2019 (6 years ago)
M Salih
As a landlord am tottaly happy with the service provied by Bairstow Eves in Purley as there my Managing agents/ both
Julie Goddard & Sophie Griffin have done an expectional job managing my apartment and also my tenets too ie drawing up contracts/ all checks on tenet history / mantaince or repairs /all safety certificates all followed up/rent valuation & collection the list goes on /and always helpfull with any unforseen problems that may araise
Landlord
5th Feb 2019 (6 years ago)
N Psaltis
Great Experience, kept up to date and provided with all information needed at all times. Tom was extremely helpful throughout the whole process.
25th Jan 2019 (6 years ago)
S Hughes
Great experience finding and sorting a property to rent in Caterham. Both Thomas Wright and Julie Goddard were amazing in making it sure it took off successfully.
Only one recent little hiccup so fingers crossed that will be sorted quickly
Tenant
17th Dec 2018 (6 years ago)
K Ratnappuli
Thank you too all the staff at Bairstow Eves in particular Sophie Pearson. Sophie has played a big part in making the purchase of my flat proceed smoothly. She has been a great point of contact helping with any queries I have had and always making herself available for viewings. I would highly recommend working with Sophie to buy a property. Thanks for all your help.
Buyer
8th Nov 2018 (6 years ago)
P Jarvis
Have used Countrywide management service for some time and would like to acknowledge Sophie Griffin my current property manager in the Bromley office. Sophie recently, promptly and efficiently, arranged to have rectified a number of problems highlighted by my tenant on moving in.
Landlord
7th Nov 2018 (6 years ago)
P Cummins
Absolutely first class experience with Thomas Wright. He made the process of getting me into my new beautiful flat a really good one. He was pleasant, amenable and actually cared about me as a tenant, this goes such a long way when you are having to move home. Thank you for everything, much appreciated. I'll be using that special fridge door regularly methinks! Paula
Tenant
29th Oct 2018 (6 years ago)
S Reed
Kudos to Camilla Heenan for suggesting a property that we hadn't previously considered. We liked it more than any others we'd seen! Really appreciate Luke's dedication staying late after work to show us the house. Sale process in early stages but thoroughly impressed with the level of service so far from the staff @ Purley branch. Thank you.
Seller
26th Oct 2018 (6 years ago)
A H
We really appreciated the efforts the Bairstow Eves Purley team made to keep us informed and chase up progress throughout our purchase
Buyer
3rd Oct 2018 (6 years ago)
B Rosato
My experience with Bairstow Eves has been fantastic. Tom and Julie were both really helpful and helped things run very smoothly when moving into our new flat. A very professional service from start to finish. We are both very grateful, thank you.
Tenant
2nd Oct 2018 (6 years ago)
J Evans
We received fantastic service from Sophie Griffin.
Her service goes above and beyond, I had absolute faith in that she would get our issue sorted, in which she did.
We have had other employees try to resolve issues previously but Sophie is the first to make it stress free.
She was a absolute pleasure to speak to and has brilliant communication skills.
Thank you Sophie for all your hard work!
26th Jul 2018 (6 years ago)
I Mercer
Would recommend. Friendly bunch of people and have a good feel for how to market and sell a property. Readily available and on the ball. Worked for me! Ian
Seller
19th Jul 2018 (6 years ago)
P Ridout
Thanks to Luke and Sophie for their excellent service throughout the sale of our house, they kept me informed throughout the process and were dedicated (even on their days off!).
Seller
12th Jun 2018 (7 years ago)
P Masterton
Friendly, Efficient and professional service, Would recommend.
4th Jun 2018 (7 years ago)
A healey
I am currently in the process of buying my first flat through Bairstow Eves in Purley. The first time I walked in I had a warm welcome from Sophie who has looked after me throughout, she has been more than happy to answer all my questions and explained each stage of the process. I also attended a launch event for the flat where I was greeted well by all of the staff who were all happy to assist me in my flat purchase. This is a friendly branch who I would recommend to family and friends. Fingers crossed the rest of my experience with them goes just as well, although I am sure it will!
Buyer
29th May 2018 (7 years ago)
A Creary
Luke has been extremely helpful on my journey to reserving a new build flat. From arranging a meeting with a mortgage broker within minutes of first speaking with him to guiding me through acquiring the help of solicitors, everything has been quick and easy to understand. His knowledge of the buying process has made it less daunting for me as he explains everything without the jargon
Buyer
23rd May 2018 (7 years ago)
C Tichart
I have received a great service from Julie Goddard, Ignas Pilybas and Regan Best, they have always kept me updated and have been very friendly and helpful. I would recommend their services.
22nd May 2018 (7 years ago)
P Healey
Very positive experience. Sophie Pearson, Property Consultant, was very professional. Her pleasant, helpful and confident demeanor reassured my daughter who is purchasing her first property.
Buyer
21st May 2018 (7 years ago)
P Allester
Luke has been very helpful and more than patient with us. He is more than 5 star worthy .
17th May 2018 (7 years ago)
L quevedo
The day I went to register with Bairstow Eves, Camilla welcomed us. From that day on the whole Bairstow Eves team started to send quite relevant properties to us, from different headquarters and from the same office; with time I got to know many of the staff. Everyone is kind and wants to help. Especially Camilla who is a young lady who knows how to listen, who really understands what your needs are, who cares. She is not a lady of so many words, but she answers precisely and clearly, if she doesn't know the exact answer, she asks and then comes back to you. In two words, she is: efficient and kind. I want to give Bairstow Eves five stars.
16th May 2018 (7 years ago)
R Bartholomeusz
Luke has been incredibly helpful whilst I have been looking to purchase a new build flat. He is clearly an expert in his area and has been quick to answer any questions I have had during the process, both over email and face to face.
Buyer
16th May 2018 (7 years ago)
S Webb
Having dealt with a lot of agents I would like to express how impressed I have been with Luke at your Purley branch. He has kept me fully informed of new properties, with his excellent knowledge of the area, he has been a gem! He has shown such professionalism and great customer service.
15th May 2018 (7 years ago)
I Ruby
Sophie & Luke are both polite and easy to deal with would definitely recommend
11th May 2018 (7 years ago)
J Dinnnage
Luke went above and beyond whilst showing us properties i was impressed with his knowledge of the area and he seemed to know exactly what we were looking for and was always able to answer any questions immediately
11th May 2018 (7 years ago)
B Wilson
Really good customer service and enthusiastic staff.
25th Apr 2018 (7 years ago)
S Bijker
Really good service from Luke. Everything went smoothly and he was so helpful at every stage of the process. Would recommend!
27th Mar 2018 (7 years ago)
B Sheraz
I had a very professional experience with Luke Ball. He immediately understood the famils needs and took prompt actions to arrange the house accordingly. He kept me updated through the process. He was very helpful to arrange a 2nd viewing of house with a very short notice. He has excellent mannerism and helps his customers to the best of his abilities. I wish him best of luck in his career and look forward to do more business through them. I would like to thank the management of Bairstow Purley including James and Sophie for their professional help.
23rd Mar 2018 (7 years ago)
M (Morty)
I am really pleased with the friendly and efficient service provided by Bairstow Eves Purley. Special Thanks to Julie and Ignas for helping to find the right property.
23rd Mar 2018 (7 years ago)
I Preutescu
Thank you very much Bairstow Eves team.
Was a nice experience for me,I’m very happy with the service they provide(especially Ignas Pilybas and Julie G).They provide all the helpful Information and they was keep me in touch with everything.All done in time,truly five stars.
Thanks again for everything.
19th Feb 2018 (7 years ago)
F Macatangay
On behalf of my family,
We are pleased to say that their company (especially Ignas and Julie) accommodated us with class and profession. I would recommend this company to anyone who is interested to rent or buy a property (Purley branch).
16th Feb 2018 (7 years ago)
E Ciunys
Big thanks to Purley branch. Especially to Ignas Pilybas for helping with a right property. Five star customer service, communication and all provided service. Would recommend this agency for everyone. Big thanks!
7th Dec 2017 (7 years ago)
M Smithard
I am very happy with my experience with Bairstow eves lettings with Ignas Pilybas and Julie Goddard. They have been very helpful, professional and efficient in their dealings with us. They are always available to answer any questions we may have and have done an amazing job in helping us find our next family home. Thank you.
14th Nov 2017 (7 years ago)
I P.
I have recently rented a property with the help of Bairstow Eves and would recommend to anyone wishing to rent a new home. The team is professional and willing to help with any issue. Ignas Pilybas and Julie Goddard have been working hard to make the process simple and easy for me, always there to help me with any query I had. Great team and great customer service.
Tenant
22nd Oct 2017 (7 years ago)
W O'Reardon
After renting a property from bairstowe eves purley branch for the last two years, I feel compelled to leave a review after having a nightmare experience previously. I have dealt mainly with julie goddard and more recently ignas pylibas, both are utmost professionals always friendly and never made me feel anything other than being there when we needed them. All queries were dealt with swiftly and amicably. Upon moving out everything regarding viewings and such have been tailored to suit us at a time that was convenient for us. Absolutely brilliant service would reccomend to anyone who has had a previous bad experience like me or would just like a service many offer but juat simply dont provide, Bairstowe eves julie and team have been brilliant. Its unfortunate we womt be renting our next property with you.
Tenant
31st Aug 2017 (7 years ago)
I Sheikh
I recently bought a property through Bairstow Eves Purley. Committed and super professional service. Bella who walked us through every step has been very helpful. She took it upon herself to make sure we "First Time" buyers were comfortable. She always stayed in touch at every step off the way. She even came out on her day off to show the property when we asked. I will highly recommend Bairstow Eves and Bella in particular. Her radiant personality made the whole daunting house buying experience into a wonderful start for us. Thank You.
Mik Patel (Mortgage Consultant) has been fantastic through our home buying process. He took it upon himself to thoroughly explain each step and periodically follow up at every stage. He made us feel welcomed. He liaised with the solicitors for the smooth progression. I cannot stress even how much Mik helped us during a stressful stage. I would happily recommend him to anyone else in a similar position
Buyer
2nd Aug 2017 (7 years ago)
M C
Great team @BairstowEves especially Ignas Pilybas and Julie Goddard. Very helpful and reliable! Thank you guys for everything!
27th Jul 2017 (7 years ago)
M Ulman
A highly commendable service from Ignas and the team. While there may have been some snags along the way, all problems were resolved and questions answered in a timely manner - be it a can of WD40 on hand to help remove a stuck padlock or paper and colouring pencils to calm my unruly offspring while the grown ups conduct their business.
Service with a smile.
20th Jun 2017 (8 years ago)
A Stefanska
Very professional service, general impression very positive. Especially thank you Mr. Ignas Pilybas, he was very helpful and professional.I recommend.
20th Jun 2017 (8 years ago)
P manyarara
Amazing service received from James Anson and Gary. We travelled from Middlesex to Purley for all our appointments and we would do it all over again, we were shown a selection of houses that suited our needs James really took time to know his customers well and any query we had was dealt with in such an efficient manner whether it was with regards to the house we had put in an offer ofr or the mortgage. Would definitely recommend.
Buyer
13th Jun 2017 (8 years ago)
N Urquhart
The start of the process was excellent as Bella got my property on the market really quickly and I soon had viewings and accepted an offer. Unfortunately, the process then all went a bit wrong once it went to the solicitors. Frustration was mounting rapidly but the advice I was given from Bella and James was, in retrospect, absolutely right and I'm glad I stuck with it. They were instrumental in getting the problems resolved and the sale has now gone through. Later than hoped but I can now see that given the issues this really was as quick as it could have been so I'm very happy.
Seller
8th Jun 2017 (8 years ago)
Cronan
Just recently let a property through Bairstow Eves. Ignas was the letting agent. I fond him an excellent negotiator. He secured a discount on fess and on the monthly rent of the property for me. Ignas was very professional throughout our dealings and a credit to this agent.
Only experience I had that could have being better is being told there was issue with my wife's visa and then it was ok again. This caused my family huge stress at the last minute. This should have being advised earlier in the letting process and should have being researched properly. With that said things happen and bairstow eves resolved this quickly and efficently and am very happy now.
Landlord
26th May 2017 (8 years ago)
B Sivaratnam
Absolutely amazing service - I definitely recommend! The service is great, they are impeccably organised and, overall, they are lovely people.
23rd Apr 2017 (8 years ago)
S patel
I would highly recommend Isabelle Salih-Wisdom. Miss Salih-Wisdom is an amazing individual. She promised to find me a buyer for my property and within 3 weeks of her being instructed she found me another colleague to assist her in finding a buyer.
Miss Saleh-Wisdom is a woman of her word, she is persistent and has a genuine desire to find her clients the home they are looking for however long and however hard the challenge may be. She goes the extra mile to deliver a greater than expected service and invests her time in the project. I would highly recommend her if you are looking for a professional with the heart of a dolphin but a mind of a shark.
Seller
30th Mar 2017 (8 years ago)
A Savvides
After a year trying to sell with a local agent and no joy, i sold my house within 2 months with Baistow Eves purley.
James and his team went way beyond what an agent should do.
They were always at the end of the phone with expert advice.
I cannot thank them enough!
Thankyou to James, Bella and Jamie
For selling my house, and especially to Bella for your oustanding work and being on call at all hours of the day and even weekends!
Seller
25th Mar 2017 (8 years ago)
G singh
I received a really good service from the lettings at Barstow eves in Purely , Julie and team were always available to answer my many questions, and explained all in a easy to understand manner. This is the first time I have let my home and I would like to thank Julie for her guidance and support.
Landlord
9th Mar 2017 (8 years ago)
I Nadarajah
Great team who work really hard and have a lot of knowledge about the local market.
1st Mar 2017 (8 years ago)
M sight
Our new tenancy is great ! (much better than the last experience) thank you to Bairstow eves lettings with Julie and team
Tenant
22nd Feb 2017 (8 years ago)
D Salih
I want to take the time out to thank Julie for my experience in finding the ideal property. She was not only extremely helpful and a lovely lady . Thankyou xx
17th Feb 2017 (8 years ago)
M JE
I would highly recommend the services I received from Olivia O'keefe. Since going under offer with the sale of my flat and searching for a rental home for my husband and child, she was able to work effectively with my family and me to find a home in Cheam.
Her services were not only professional and friendly but she is very knowledgable of her areas, which was what we needed. She was able to capture our needs and work with us in search of our preferred location. I can only but say her services were perfect and would not hesitate to recommend her services to anyone moving into the area.
Keep up the good work Olivia, you are a valuable employee.
Thank you once again from a very happy customer.Thank you for all your help.
Seller
12th Feb 2017 (8 years ago)
A Busuri
We would recommend the efficiency in the renting out of our whyteleafe house thank you Olivia in lettings.
Landlord
9th Feb 2017 (8 years ago)
A Collins
I am extremely happy with the letting speed I received by Julie and team at Purley Lettings. Thank you so much guys!
Landlord
9th Feb 2017 (8 years ago)
M Murray
After an awful tenancy with another agent who managed to put in a tenant who didn't pay on time and wrecked the property, the process with Julie and Ayden has been great. Property let within 2 week of going on the market, very professional service and good follow ups.
Landlord
23rd May 2016 (9 years ago)
D Sponder
Ayden and Julie provided me and my partner with an efficient and smooth process and support throughout. We experienced problems with other local estate agents but can honestly recommend them for finding a rental property!
Tenant
18th Sep 2015 (9 years ago)
N Samuel
Ayden and Julie from Bairstow Eve in Purley worked vey hard to find my tenant in very short period. Both extremly polite, I higly recommend Landlords to use them. Well done Ayden and Julie thank you very much for your help
Landlord
16th Sep 2015 (9 years ago)
J Gohill
I was nervous about going the managed property route when renting out my property.
Ayden and Julie were quick to ease my concerns and risks highlighted under this service and clearly laid out examples on how they tackle tenant issues.
I would recommend Julie and Ayden to anyone looking for a stress free option in managing your asset.
Landlord
16th Sep 2015 (9 years ago)
F Wallace
I was shown round a property by the Lettings agent Ayden. He arrived on time, and was very helpful as this is my first time looking for a property to rent. He made me feel at ease and was very easy to talk to and made the entire process simple and easy
Tenant
8th Jul 2015 (10 years ago)
B Ineson
I would 100% recommend anyone to use Bairstow Eves. They made finding the right flat easy and simple. Julie and Ayden were fantastic! Makes a delightful change from most agents we have dealt with in the past.
26th May 2015 (10 years ago)
Y Ghani
Great estate agent for letting property, always easy to get in touch with and very professional in the letting process. Very happy with service at moment.. The location of the property is very good and the property is also very spacious. Thanks Ayden.I am very satisfied with the service provided by Baristow Eves Lettings.
Landlord
10th Feb 2015 (10 years ago)
T Dang
We just had our property let out by Julie and Ayden from Bairstow Eves Purley. I have to say the experience was truly pleasant. They were extremely professional and helpful. Julie and Ayden came to appraise the property and gave us very good advice on how to make the property more desirable. They gave us all the information we needed to know in a professional, non pushy manner. Once we decided to go with them, all viewings were conducted in a punctual, professional manner. They let our property in under a week! Since we are overseas landlords, Ayden has kept us informed of everything that's going on with the house. We are very happy and have peace of mind that our house is in good hands. Bairstoweves letting team has set the bar very high indeed!
Landlord
24th Aug 2014 (10 years ago)
J Wheeler
Bairstow Eves Lettings helped our 87 year old Mum find a flat within a week when her sale fell through, very impressed and so grateful.
9th Sep 2013 (11 years ago)
T Meadows
Very professional, excellent service, very polite. I would recommend everyone to use Bairstow Eves Lettings. Very happy customer.
Landlord
9th Jul 2013 (12 years ago)
M Laws
Extremely well organized and professional company.
26th Oct 2012 (12 years ago)
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