W METHANANDA
Shelley and her team showed their expertise, experience and patience as well as their ability to communicate. Mia always helpful and goes the extra mile to help out and I would have no hesitation to recommend Bairstow Eves Estate Agents South Croydon to anyone.
Thank you.... Read more
28th Oct 2024 (15 weeks ago)
A Chisholm
Shelley and her team were very knowledgeable, responsive and helpful throughout the process of selling my flat in Croydon. I would highly recommend them.... Read more
Seller
24th Oct 2024 (15 weeks ago)
V Marku
We had a really good experience with Aliyah , our sale negotiator, she is very kind, professional and really helpful on everything, at the first time we met her she gave us that vibe we needed to keep us with hope for the process to be successful. She was always available and did her best to realise our stress.We highly recommend Aliyah and Bairstow Eve South Croydon... Read more
24th Oct 2024 (15 weeks ago)
D Bell
The staff at the local office were extremely supportive, helpful and worked extremely hard to complete the sales. Very happy with their service. Not so happy with the BE head office service who let down their local staff by their slow completion of reviews and checks before issuing sales memorandum.... Read more
Seller
24th Oct 2024 (15 weeks ago)
D Mukherjee
Thank you to Bairstow Eves South Croydon Branch for being such a professional and efficient group of individuals.
Special thank you to Shelly ( branch manager) and Aaliyah( sales negotiator) for guiding me through the process of selling my home and making the entire journey as easy as possible.
They were always available via phone if needed and were very accommodating.
I am so grateful to them and can't recommend their services enough.
Thank you again to the whole team!... Read more
Seller
24th Oct 2024 (15 weeks ago)
The local team were excellent. Aliyah and Shelley were tenacious in getting answers to our questions. I feel the Head Office involvement at the start of the process on reviewing details before issuing Memo of Sale were unhelpful in the time they took . Although there was supposed to be a 48 hour turnaround, that really never happened and let down the local team who were amazing.... Read more
Seller
20th Oct 2024 (16 weeks ago)
N Carey
I recently purchased a property from Bairstow and would highly recommend them . Aliyah was brilliant throughout the process ! She accommodated and helped with every aspect! Thank you Aliyah.... Read more
Buyer
20th Oct 2024 (16 weeks ago)
T Matsumoto
My partner and I purchased a property in Croydon through Bairstow eves. Throughout the process, their communication was professional, quick, efficient and caring. I highly recommend them if you are buying/selling properties in Croydon area.... Read more
Buyer
16th Oct 2024 (16 weeks ago)
The sale of our South Croydon house was far from straightforward and the branch manager of BE was tenacious in her efforts to finally bring the sale to a satisfactory conclusion. Her support throughout was excellent and I really don't think we would have finalised the sale without her.... Read more
Seller
23rd Sep 2024 (20 weeks ago)
R Broder
From start of the process to the end it was dealt in a very professional way. The email notifications for the viewings are an excellent idea. Thank you Shelley and team... Read more
17th Sep 2024 (21 weeks ago)
T Rich
Very unprofessional service, I would say ridiculous
Our “agent” (young men with long blond hairs) was supposed to let us know about a property, he knew that our offer hasn’t been accepted due landlord wanted family only
He said i’ll call you, he never called us back, we had to call him, multiple times, his answer was, Monday Tuesday i’ll let u know, Monday again, he didn’t called back, he didn’t answer to 2 email, so we call him back on Tuesday and he said, maximum at 12/13 pm i’ll give u an answer, we didn’t hear nothing back from him again, we’ve been calling the agency probably 20/30 times, nobody picked up the phone, the next morning, Wednesday we call them back again, an other agent picked up the phone saying my colleague is not here but your offer is not been accepted already few days ago… that’s ridiculous... Read more
12th Sep 2024 (21 weeks ago)
S Baxter
It was a really good experience buying through Bairstow Eves - Aliyah was extremely friendly, professional, and helpful throughout the process. This was appreciated, especially as a slightly nervous first-time buyer!... Read more
Buyer
10th Sep 2024 (22 weeks ago)
T Crofts
Very impressed with Bairstow Eaves in South Croydon. They were responsive, flexible and quick. Their sales team has a lot of experience in South Croydon, which they used to value my property. If you're selling a property in the South Croydon area I would definitely recommend them.... Read more
Seller
9th Sep 2024 (22 weeks ago)
P Jersz
Great service from Aliyah , very professional and helpful from start to finish, would definitely recommend... Read more
29th May 2024 (8 mo. ago)
F Ahmad
We successfully bought a house with the help of Bairstow Eves, and we were particularly impressed with Aliyah, our main contact and sales negotiator. Aliyah provided excellent service, demonstrating professionalism and efficiency throughout the entire process. She ensured the purchase was completed on time and handled everything smoothly. We highly recommend her and Bairstow Eves to anyone looking to buy a property.
Faiz & Ayesha... Read more
Buyer
25th May 2024 (8 mo. ago)
O Williams
Great Service, always available and helpful through some tricky hurdles during the sale. Aliyah and Shelley in particular are a credit to your business. Would recommend to any. Thank you!... Read more
Seller
15th May 2024 (8 mo. ago)
M Vaz
I recently completed the sale of my first flat and used Bairstow Eves to show me properties. Miriam was my point of contact. She was amazing throughout the process and made it easy for me as a first time buyer not really knowing what to do. Stephane in the mortgage broker team has also been brilliant, getting me a better interest rate when I was on holiday.
I took off one star as the admin process wasn't 100%. They initially had me living at number 8 which caused a delay in receiving some documents. Also, the insurance company started taking payment when I hadn't completed yet. Staff on the ground are brilliant tho.... Read more
Buyer
10th May 2024 (8 mo. ago)
C Adi
It was a great experience to with Bairstow Eves South Croydon. Our point of contact is Mariam, She is friendly and professional to assist and follow up our question and concern. Thanks!... Read more
26th Mar 2024 (10 mo. ago)
C S

I recently became a first-time homeowner, and I can't speak highly enough of the exceptional service provided by BairstowEves, particularly Aliyah and Shelley. Aliyah's dedication and promptness in providing crucial information, even communicating with the seller when needed, made the entire process smooth and stress-free. Her accommodating nature, allowing multiple visits to the property during my decision-making process, was greatly appreciated.
When Shelley joined the process, their teamwork seamlessly facilitated communication between solicitors, ensuring progress despite numerous delays caused by the legal side. Despite the challenges, Aliyah and Shelley's professionalism and commitment shone through, keeping me reassured and informed every step of the way. Without their dedication, I'm certain the process would have taken much longer than the already lengthy four months.
While the solicitors created stress and obstacles, BairstowEves' agents went above and beyond to ensure open communication and actively pursued resolution. Thanks to their efforts, I'm now the proud owner of my dream home. I highly recommend BairstowEves to anyone embarking on their homeownership journey.... Read more
Buyer
5th Mar 2024 (11 mo. ago)
M mcateer
This is the second time I have used Bairstow Eves South Croydon branch services. The first time was five years ago when I bought my flat and again more recently (November 2023) when I sold it. During the most recent experience, the process was was much longer than I originally anticipated, due to no fault of the branch! The staff there currently, particularly Mariam, Aliyah and Shelley, were very patient, explained the process throughout, were very accommodating especially when arranging viewings and always courteous and helpful. I would highly recommend their services. Thank-you!... Read more
Seller
2nd Jan 2024 (1 year ago)
A Reddy
I have recently completed my contract with them and I have been following with them for excess rent paid which has not been refunded till date after constant follow ups with them. It’s really been disappointing with the way they are handling the situation. Didn’t expected this kind of response and behaviour... Read more
Tenant
28th Nov 2023 (1 year ago)
B Patel
Aliyah has been amazing throughout, she helped us find our first home. Strongly recommend!... Read more
Buyer
23rd Nov 2023 (1 year ago)
B Geca
Im really happy with service Aliyah done for me till now you need more people like her she is amazing... Read more
22nd Nov 2023 (1 year ago)
R Narang
It was a great experience to work with Bairstow Eves. My point of contact wa Mariam and she was on the top of her job. She not only assisted in a friendly and professional manner to find me a property but also introduced me to who I call the world class mortgage broker Stephane.... Read more
12th Oct 2023 (1 year ago)

Initially l was impressed with their presentation regarding marketing my property, indeed the photos and 3D walk around were excellent.
I had around 6 viewings resulting in one offer that l accepted of 300k.
The buyers valuation of which there were two, resulted in a £20,000 drop in the value.
I do not know how they came to this figure as two other flats in my block had sold for £250 and 255 K, admittedly they were both 2 bedroom, however, l do not believe that my flat is worth £70000 less than those properties.
I could not drop 20k so from then on the whole process ground to a holt.
Bairstow Eves insisted that my revised offer of 285K was excellent given the current market to which l disagreed.
I have now given a month's notice to remove the property as l do not feel that l received the support that l was paying for.
I would also like to add that it was incredible frustrating trying to contact anyone on the phone, leaving a voice message did not seem to amount to much either.... Read more
Seller
27th Aug 2023 (1 year ago)
J Davies
Estate Agency is hard work right now, and you need to have an agent who is prepared to put in the hours to deliver. In the Croydon Branch, Elliot and Tenaha both worked really hard to sell my house, and I appreciate all the work they put in. I'd recomend them at Bairstow Eves.... Read more
Seller
18th Jul 2023 (1 year ago)
N grande
Absolute thieves. Make sure you do not give them any holding deposit as they are very scummy, will steal the deposit and ignore your emails after. Nasty ppl... Read more
5th Apr 2023 (1 year ago)
N Pashouros
Bairstow Eves have been prompt, communicative and informative. They’re friendly too see you don’t feel intimated asking questions.... Read more
28th Nov 2022 (2 years ago)
V Kitson
We had an excellent experience with Ivan and Sash at BE South Croydon. A knowledgeable, responsive, professional and fast working team. Well done gentlemen.... Read more
24th Nov 2022 (2 years ago)
S Marra
I had a great customer experience at Bairstow Eves thanks to Kerry, Sash and Ivan. Prompt replies, accurate insight in real estate, high quality service. I highly recommend you to choose Bairstow Eves Estate Agent in South Croydon.... Read more
17th Nov 2022 (2 years ago)
M Colombo
Mac's team at BE Norbury went above and beyond in helping me progress my sale. It was a long and arduous process and the team (Mac, Salal and Sash) handled it super professionally and with good grace. I have particularly appreciated the efforts they went to in following up with the other parties and keeping me informed throughout. Particular mention to Salal Hassan who was instrumental in proceeding things and was an all round superstar from start to finish. An absolute pleasure working with these guys and I would not hesitate to recommend them for your sale.... Read more
27th Jun 2022 (2 years ago)
M Ro
Just Terrible!
They placed me in a fire Hazzard tenancy without any prior information about building safety defects.
The letting agent did not inform me that the tenancy is affected by flammable cladding and fire safety defects. It came to my attention only months after I already moved in. As a result, I was stuck in a building that’s extremely unsafe, with no options.
I was forced to “live in fear” of being abandoned and left to die if there is a fire, as happened to disabled Grenfell residents.
Furthermore, The agency ignored my multiple requests for the personal evacuation plan.
Note, this agency manage several properties at the address: 6 Waterworks Yard, CR0 1UL - this building is covered with flammable cladding and does not comply with safety regulations... Read more
Tenant
16th May 2022 (2 years ago)
H 2222
I am very grateful to the team at Barstow Eves in South Croydon. I gave them only 4 weeks to sell my house after trying other agencies for months and ready to throw in the towel. They not only sold it within a week, but supported me the whole way, checking in regularly and pushing things along patiently and persistently, always friendly and helpful. Big shout out to Salal, Omar and McCole! Great team! Thanks very much!... Read more
Seller
5th Mar 2022 (2 years ago)
D Siddons
Thanks to Mc for navigating my purchase, from offer to completion. Thanks for dealing with my many queries in a cheerful and helpful way. A good agent in the south croydon area... Read more
Buyer
5th Mar 2022 (2 years ago)
R mesuria
What a fantastic experience from both Rashard and Diggu both had my best interests at heart when searching for a property and supported me greatly as I was a very nervous FTB.
Diggu was amazing and will be working with her with all mortgage renewals and making sure my friends and family are aware. she is kind, patient and so helpful so I could understand fully at every stage. she had made her self contactable and reliable at all times.
My mortgage process went through so quick and even at times I found myself catching my breath at times but her calming nature and support helped throughout the process.
Thank you soo much! x... Read more
Buyer
3rd Mar 2022 (2 years ago)
P O
What a "follow through" agent! From making my offer till completion, Mc liaised with both parties and the solicitors (!) to ensure a smooth handover, which happened. Thank you Mc; thank you Bairstow Eves.... Read more
Buyer
24th Feb 2022 (2 years ago)
Ronaldo
The estate agents here are very efficient and friendly. Thank you to Mac Salal and Rashad for helping us buy our first property... Read more
Buyer
23rd Feb 2022 (2 years ago)
V munrow
My sister and I were selling a property and could not have dealt with a better estate agent. Always quick to respond to our queries and keep us abreast of developments. Omer and Dianne were particularly brilliant and all staff personable and helpful.... Read more
Seller
4th Sep 2021 (3 years ago)
M Problem
Waste of time... Read more
8th Aug 2021 (3 years ago)
S tanna
I recently purchased a property through Bairstow Eves and was extremely happy with the help and support I received from Ms Radhika Patel through out the time from initially viewing the property to completion, she was extremely Professional and very helpful.
Radhika kept me informed of every stage of the process and was also able to arrange further viewings with my family.
I would gladly recommend the service and help I received on the most expensive Purchase I made.... Read more
Buyer
8th Jul 2021 (3 years ago)
Omer was excellent. Kept us fully informed. Went out of his way in helping our buyer. Could not have asked for more.
Shame the same can not be said of their solicitors, Conveyancing Connect. They just appointed another solicitor Knights, who were not good.
They tried over charging.
Would recommend using your own solicitors.... Read more
Seller
29th Jun 2021 (3 years ago)
Terrible. They had my flat as sole agents for over 3 months, telling me how great they and how I shouldn’t go with anyone else as they have a massive market reach and are affiliated with estate agents all around the country. Overly confident and extremely pushy and arrogant. They kept pushing me to sell at a lower price, and told me my home wasn’t worth the asking price and that I should just accept what a buyer was offering. Their pictures were not very good either. After our contract period ended I went with Barnard Marcus and within a week I got my asking price. Just goes to show you don’t listen to estate agents! I wouldn’t recommend. Barnard Marcus on the other hand we’re lovely, not pushy and fully supportive.... Read more
Seller
19th Jun 2021 (3 years ago)
C Huang
This is my first time leaving a review, I just thought I wanted to dedicate this one review to Tarique who has been a absolute star. I have exchanged not to long ago and he has kept in touch with me to make sure everything has been as smooth as possible. He has shown diligence, great communication skills and resilience in getting the job done for me and my partner. We have passed his details over to our family member who may also be purchasing through him shortly. We would like to thank him again for his efforts.... Read more
Buyer
28th May 2021 (3 years ago)
L LH
Omer and Tarique have both been instrumental in me purchasing my first house, despite me not always being the easiest buyer. Omer was always diligent and answered emails promptly, liaising between myself, the vendor and another interested party. Tarique was also very helpful - answering emails quickly and showing me around the property on three separate occasions. Thanks very much both!... Read more
Buyer
15th May 2021 (3 years ago)
S Developments
Spring Developments appointed Bairstow Eves South Croydon to sell our developments of 7 new flats in South Croydon. Our contact was mostly with Laura the manager who throughout the process did an excellent job keeping us updated on a regular basis, agreeing sales at the full asking price and proactively progressing the sales through to completion. For us great communication is paramount, just as important as results. Laura delivered on both, her experience and input was invaluable, she went the extra mile providing an exceptional service and keeping in constant contact with us, sometimes outside of office hours and on her days off. We've sold properties with Bairstow Eves before and are pleased to recommend them to anyone looking to sell or buy in the South Croydon area.... Read more
Seller
20th Oct 2020 (4 years ago)
L Bell

I scheduled a viewing with the South Croydon Branch of Bairstow Eves with Tarique Cruickshank. I rushed from work to make the appointment, as I did not want to keep him waiting. I arrived on time and was greeted a few minutes later by a young gentleman, whose name I do not know, who drove up the outside the property and advised me 'we don't have the keys'. He then proceeded to tell me that the manager had the keys, and was running behind. No timeframe provided. No attempt to resolve the issue. The man offered me a lift home - which 1) I am not going to get into a strangers car 2) there is a pandemic - why would I get into an enclosed space with someone? I asked when they became aware of the late-running viewings and missing keys. I was advised they were notified at 4.30pm... I then enquired as to why they did not tell me at the time... They said that they figured I was already on my way. Interestingly, I was emailed earlier that day to check I was still attending, AND texted 3 times that day to check... Perhaps they knew even before then... What tops it off, is that no one from Bairstow Eves have contacted me to reschedule the viewing, nor acknowledge their mistake and lack of professionalism since Friday (it is now Monday evening...) So I feel very sorry for the vendor of this property and would question their capabilities strongly.... Read more
28th Sep 2020 (4 years ago)
A Dillon
We have just finished moving to our new place thanks to Laura the manager. She helped us with a very complex case of leasehold apartment purchase.
Not only Laura helped us to navigate throughout a very long and complicated process, but did an excellent job keeping us updated on a regular basis and proactively progressing the purchase.
Most of all we were really impressed with her knowledge; she was able to communicate most complex issues with our solicitor directly and help to iron out a lot of problems, plus she managed to pull all parties involved together to make things moving in the right direction.
Her experience and input was priceless, and she went the extra mile to make sure we will move in before School Applications deadline!
We are pleased to recommend Bairstow Eves to anyone looking to sell or buy in the South Croydon area.... Read more
Buyer
10th Feb 2020 (4 years ago)
A Devaney
Laura at Bairstow Eves has been thorough and diligent throughout the whole process of purchasing our first home together. As the process was new to us, Laura helped guide us through all the necessary steps to ensure a smooth transaction. I will definitely look to use Bairstow again in the future for any property sales/purchases.... Read more
Buyer
7th Jun 2019 (5 years ago)
C Vanderwerff
Laura and the team at Bairstow Eves were great throughout. When we met Laura she was very passionate about our property and we really felt like she was someone that we would want selling our flat. This goes for her team as well. The team kept us up to date throughout and we really felt that they were working with us to guide us through selling the property. When we choose to sell in future we would definitely look to them first.... Read more
Seller
1st Mar 2019 (5 years ago)
T Foster
Michael and the team were really helpful and easy to deal with. Worked very hard to get everything progressed smoothly; would absolutely recommend them for anyone looking for a decent estate agents.... Read more
15th Oct 2018 (6 years ago)
J Patel
Bella, Elle and Micheal...You are amazing, you made our dreams come true with the purchase of our amazing new home, you have helped over and beyond and from all 5 of us thank you. I know the sale of our home was challenging but win win all round, I would recommend or challenge anyone to better what you as a team do...thank you, Jay, Sina, A, I, A xxx... Read more
Seller
21st Jun 2018 (6 years ago)
rapsicle
Exceptional after offer services and helped us along the way. The professional photos looked great and were well worth paying a bit extra for. I feel the viewings could've been handled better but it's hard to say given we were not there for the viewings.... Read more
20th Jun 2018 (6 years ago)
M Bojang
The Bairstow eves team and Bella in particular are utterly brilliant. They are incredibly knowledgable about the market place, very professional and extremely trustworthy. I've bought from them many times and it’s always been wonderful experience each and every time.... Read more
Buyer
24th May 2018 (6 years ago)
Matt
I have used Bairstow Eves to sell a couple of properties recently and Michael and his team provided me with truly exceptional service. They provided invaluable advice and kept me informed of their activity and progress on a regular basis from start to finish. I was very happy with the interest they generated and was impressed by the speed in which sales were agreed. I truly feel that they worked hard to achieve the best price for my properties. As a property developer I have dealt with countless estate agents in the area and when selling in the Croydon area I would not hesitate to use Bairstow Eves again and would recommend Michael and his team to other sellers and buyers.... Read more
Seller
8th Apr 2018 (6 years ago)
R Bailey-Moore
We used Bairstow Eves online service to sell our property and overall was impressed with the valuation, professional photography, and the arrangement of viewings which I carried out myself.
We managed to sell our property quickly and would recommend and use this option of selling again.
Thank you to Michael and Elle for all your help.... Read more
Seller
27th Feb 2018 (6 years ago)
M Phillips
Michael and the team helped with a complex sale and found me a buyer really quickly! Thanks so much for all your help throughout the lengthy process, I really appreciated all you did!... Read more
Seller
13th Dec 2017 (7 years ago)
Helen

I am not usually a reviewer but we want to thank the whole Croydon / Purley / Sanderstead team and James and Michael for selling our house (after a difficult first attempt), and saving our onward purchase of our dream home. Yes, both were consummate professionals, obviously well-trained through Bairstow Eve’s training programme, used their network of offices to maximise our exposure, showed they were well-informed about the market (both local, and national trends), arrived early for viewings, looked smart, and gave prompt and helpful feedback. But I have realized that being a really good estate agent is about so much more than finding a buyer. To actually achieve the sale, Bairstow Eves actively managed and communicated up and down the chain with agents and solicitors to keep all parties on the same page; guided nervous first time buyers; and were available whenever we needed them for counselling, advice, reassurance, problem-solving, diplomacy, negotiation, and calmness – and that is just what I can think of at the moment. Most people don’t buy and sell many houses in a lifetime – Bairstow Eves got us (and our buyers!) there! I have already recommended them!... Read more
Seller
12th Dec 2017 (7 years ago)
S Muszel
Excellent levels of service from the branch after a very bad experience with an agent a few doors down. Michael Griffin the branch manger was excellent from start to finish, very knowledgeable in all aspects of conveyancing and nothing was ever too much. Best agent in the area by a country mile, would have no hesitation in recommending him and his team. If you want to sell your property at the best possible price and make sure that your agent has your best interests at heart he is the only agent in the area to call. Thanks again for all your hard work and support. Stan and Barbara... Read more
Seller
4th Aug 2017 (7 years ago)
F clay
Very interested to read the review below, I did not complete on a house through this agency but I too had a very awkward conversation with Mik Patel and found him very off putting and ruthless in his sales tactics. I won't be using this agency in the future unless it is unavoidable!... Read more
20th Jul 2017 (7 years ago)
C Mcghie
Great people....they go all out to get your property sold... Read more
Seller
18th Feb 2017 (7 years ago)
P Clarke

This branch is really devious. I WOULD NEVER DEAL WITH THEM AGAIN. I put an offer in of £!45,000 on a property advertised at £150,000. Spent time with their mortgage advisor ie 1.50 hours everything in order to get paperwork in order. Waited 2 days and rang twice to see what was happening, they said the owner maybe had his own offer. So rang again the following day and never received a call back. Today 3 days later, I see the same property now advertised at £170,000. I call this sharp practice if ever there was. Whilst this is not illegal, it most certainly is unethical.
I am in business locally (surveyor) and I shall take great pleasure in passing the word to friends and business acquaintances regarding Bairstow Eves, in order to make them aware of this franchise branch and the unorthodox procedures used in sales.
£20,000 increase in 3 days is beyond believable, even in this so called"bubble"!
They didn't even have the politeness to return my telephone calls. Shame on you and your deceptive business practices.... Read more
Buyer
23rd Oct 2013 (11 years ago)