A Taylor
Thank so much to Nick & Corrine for helping me get my sale through to completion which was a very stressful time for me. Nick kept me updated throughout & was very professional. Thank you!... Read more
Seller
16th Nov 2024 (10 weeks ago)
Very professional and efficient, priced competitively... Read more
Seller
20th Sep 2024 (18 weeks ago)
R B
I have just removed my property with Bairstow eves in Caterham and based on my recent experience I would not recommend them. Initially communication was good with regular updates however that was only for the first 2 weeks [Thank you Jonathan for that :) ].
I hardly had any viewings on my property and of the 3 viewings in 8 weeks that I did have I had to chase for feedback which I would have assumed would be standard practice for an estate agent to provide. It seemed they were not very motivated or interested in my sale and they blamed the low viewing numbers on ‘the market’ and ‘ the election’ . Whilst I know both of these things have had an effect on the market it seemed that this was an excuse being given to me due lack of proactivity. There didn’t really seem to be any proactive action being taken to insight any interest. I asked for my viewing figures on Rightmove and Zoopla and I am still waiting for this . I was told that all of their flat viewing numbers were low as a justification.
Apart from listing my property on the sites there was hardly anything else that they did. Communication was little to non-existent and i had to call for updates. I often felt when calling for updates I was being a ‘bother’ to them and was often rushed off the phone. I didn’t feel I was being listened to throughout the process. On the couple of occasions that I did pop into the branch I didn’t experience a very friendly environment and the times when I did call there was never really any update, and I was often told things like ‘oh someone did enquire but ill have to check and get back to you if there has been anything else’. This was quite a regular response from them.
Due to low viewing numbers, I asked if they felt there was any changes that could be made and only at that point was it suggested that we move pictures around and change the property description and even after this I had to chase for feedback to see if this improved anything. I would have thought that making changes etc would be something that I wouldn’t have to push myself.
I feel I wasted time being listed with them and they did not make the experience an enjoyable one.
When I said I wanted to end my contract with them they didn't seem bothered or even ask why I wanted to remove my property instead I was told 'that they had my details on file should they have suitable properties for my onward purchase ' (How Ironic? !)
I only wish I had done more research on other agents in the area and not listed with them and I would encourage others to shop around before listing with them as this has set me back.... Read more
Seller
10th Aug 2024 (24 weeks ago)
D Ponikwer
We have just completed the sale of my mother-in-law’s property and the team in Caterham were very good indeed. Nick, Corinne and Jonathan were so professional throughout and kept us in touch all the way through. They were excellent at liaising with all the relevant parties and importantly keeping everyone on the same page when nearing exchange.
The family are extremely happy to recommend their service to others.... Read more
Seller
29th Jul 2024 (25 weeks ago)
Ten characters... Read more
Seller
29th May 2024 (7 mo. ago)
S W
Pleasant experience from the team in Caterham (Nov 2023-Feb 2024)! Corinne handled my enquiries and negotiations well. Jonathan was so lovely, caring, helpful on viewings and was very genuine!... Read more
21st May 2024 (8 mo. ago)
M D
Bairstow Eve have been brilliant estate agents. Jonathan Evans, Nick Taylor and Corinne at Bairstow Eve Caterham branch were extremely professional and helpful particularly Jonathan who helped me with the sale. He was quick to arrange a viewing for the property I was interested in and he came prepared with all the information on the property. He was enthusiastic and was quick to put in my offer. Jonathan and the team have always maintained good communication throughout the sale process. I would most definitely recommend Jonathan and Bairstow Eve to anyone looking to buy a home in and around the area. Thanks again Jonathan and Bairstow Eve for your support throughout the process.... Read more
Buyer
20th May 2024 (8 mo. ago)
M Barker
Amazing service from all the team at Bairstow Eves Caterham. Jonathan has been absolutely brilliant to deal with on our journey to buy our first home. He has been super helpful, responsive and supported us through the whole process. Highly recommend!... Read more
Buyer
17th May 2024 (8 mo. ago)
Very poor communication, priced too high, had to keep calling them to find out if there was any progress.... Read more
Seller
26th Mar 2024 (9 mo. ago)
A Waltham
I personally dealt with the whole team who were professional, helpful and courteous at all times leading to the sale of my property.... Read more
Seller
11th Feb 2024 (11 mo. ago)
W Barry
A superb service, Highly professional and helpful at all stages. This is a small but very efficient office. Jonathan Evans was magnificent. We are most grateful. Highly recommended.... Read more
5th Feb 2024 (11 mo. ago)
Would always go with Bairstow Eves, I’ve bought and now sold through them. Really helpful people.... Read more
Seller
13th Dec 2023 (1 year ago)
L Keith
Do not trust these people. We were told lies about the new build property that we purchased. I would Never use them again and strongly recommend taking what ever they say with a pinch of salt.... Read more
Buyer
15th May 2023 (1 year ago)
Z z
Jon, nick and corrine are an amazing team that work perfectly together. We had a turbulent time, 3 buyers, 4 houses! After nearly 2 years we’ve finally moved. They have been not only great agents, but also emotionally supportive throughout the last 2 years. (Which i really needed!) they didnt mind me calling 100 times a day either! :) huge thanks to them all, they are truly brilliant agents.... Read more
Seller
30th Nov 2022 (2 years ago)
V Napolski
Efficient and friendly. Would recommend.... Read more
16th Oct 2022 (2 years ago)
S Berwick
Nick, Corinne and Jonathan at Bairstow Eves in Caterham were absolutely brilliant! Why bother using anyone else??... Bairstow Eves in Caterham would not be Bairstow Eves in Caterham without each of them there!
This is the second time my partner has used Bairstow Eves in Caterham - the same three names from this branch were involved in sale of a previous property back in 2009, which is when they originally did a great job, and they did yet another cracking job of selling another property for us again - which Completed in July of this year.
We could not have asked for a better agency to act for us - from the very beginning with Nick's extensive knowledge and experience along with his non-hard-selling but proactive approach to obtaining our business in a very calm and friendly manner, to the effortless bookings and proactiveness in viewings - both Jonathan and Corinne excelled, demonstrating their years of knowledge and experience in the business. Nothing was too much for them - they went above and beyond (just like the first time).
We had a very tricky sale, as our buyer was using TWO Solicitors to buy our property and to add, the other agents in the chain were rather absent during the whole process!! Corinne held everything together to get everything across the line and deserves a medal for what she had to deal with. It's a shame we are no longer in the area, but without a doubt, would use them again if we were still in the Caterham area.
THANK YOU ALL SO MUCH for everything! I hope the big bosses get to see this review and reward accordingly!
S&L xx... Read more
Seller
3rd Oct 2022 (2 years ago)
N N
Just called today to review a property and the agent had so much attitude just because I asked a few questions about the property.. i have two properties to sell and buy somewhere else.. so I will be taking my money to another agency!... Read more
Seller
21st Sep 2022 (2 years ago)
Quite disappointed. While the staff are friendly they didn’t have the potential buyer base needed to actively market the property. Instead seemingly relying on passing interest from the likes of zoopla and Rightmove. ... Read more
Seller
23rd May 2022 (2 years ago)
J Opperman
Great service from Bairstow Eves who helped us sell our house in Caterham. Nick Taylor knew the local market inside out and gave us a lot of confidence when deciding which local agents to use. It was an easy decision. I would highly recommend Nick Taylor and his colleagues at Bairstow Eves in Caterham.... Read more
Seller
26th Mar 2022 (2 years ago)
I Miskelly
Awful experience selling with Bairstow Eves.
ZERO communication
ZERO feedback
ZERO customer services
ZERO care - After we made them aware of our complaint they didn't even call us back to see if they could help.
Listing with Bairstow Eves is basically them posting your property on Right Move and that's it.
Dont waste your time.... Read more
Seller
22nd Apr 2021 (3 years ago)
D N
Nick, Jonathan and Corinne at Bairstow Eves Caterham were a pleasure to work with. Always kept us informed and very supportive thoughout the process of the sale of our property.. I have no hesitation in recommending them..
Many Thanks to all at Bairstow Eves Caterham..... Read more
Seller
25th Mar 2021 (3 years ago)
J Spence
Nick, Jonathan and Corinne have worked dilligently and professionally, through lockdown adversity to get our sale across the line. They are friendly, quick to respond and above all are just nice people to deal with! I'd have no qualms in recommending them to sell a property and would definitely use them again. Thanks guys!!... Read more
Seller
20th Aug 2020 (4 years ago)
S Lewis
They didn't respond to my enquiry... Read more
17th Mar 2020 (4 years ago)
J Pickard
Nick, Jonathan and Corinne are great. Got us a good offer on our house really quickly.
Friendly service, diligent and great advice given at all stages.
Great local knowledge.
Highly recommended.... Read more
Seller
22nd Feb 2020 (4 years ago)
W Lennard
Bairstow Eves, were such a pleasure to deal with when buying our home. We have sold & bought through them on two occasions now & the staff went to great lengths to reassure & guide us during this process. We found them to have excellent & accurate valuations & are honest about expectations on each property & your budget. They were accommodating both in branch & whilst out viewing properties, of my physical limitations due to being disabled. They were considerate & realistic & offered us brilliant advice which helped us greatly. Thank you so much, I recommend no other Estate Agent in Caterham, as highly as I do BE.... Read more
Seller
21st Dec 2018 (6 years ago)
E Billa
It’s an excellent teamwork. Keep us updated in every step of the way. Less stress for a buyer. I highly recommend them. Many thanks to all specially to Corine, Jonathan and to the best broker Gary.... Read more
Buyer
11th Nov 2018 (6 years ago)
A Faulkner
Even though the process took way longer than expected, we quickly realised we could trust and rely on the Bairstow Eves Caterham team to complete the sale. The manager even drove between Solicitors picking up and dropping off documents to speed up a lengthly exchange process. A very professional service.... Read more
Seller
2nd Jul 2018 (6 years ago)
C Hutchins
Found them easy to deal with, helpful and well-informed. We had a difficult transition into exchange of contracts with our buyer plus some issues in communicating with our own lawyer at one point. The staff at Bairstow Eves were proactive and persistent in trying resolve the issues and were able to share the information on progress between them quite effectively.... Read more
2nd Jul 2018 (6 years ago)
S Herrod
I am in the process of both buying and selling through Bairstow Eves in Caterham and I cannot praise the entire staff enough for their professional and helpful service. They keep you informed and call when they say they will!!
I am also using their Conveyancing Service which is excellent and also using one of their solicitors. The solicitor is David McDonough at O’Neill Patient and I would highly recommend him.... Read more
Seller
18th May 2018 (6 years ago)
J Hennessy
Bairstow Eves in Caterham made the whole process of selling a house extremely easy. All the staff were competent, knowledgeable and very professional. Communication was excellent. I would highly recommend this estate agent.... Read more
Seller
29th Mar 2018 (6 years ago)
E Davy
I have had the pleasure of purchasing a property through Bairstow and Eves Caterham and would highly recommend them to anyone.
Everyone I spoke to was polite, helpful and informative and also incredibly supportive when things seemed to take far longer than they should with my property sale.
Amazing team all round... Read more
14th Mar 2018 (6 years ago)
L Foley
Over the last few weeks I have had the pleasure of purchasing a property through Bairstow Eves Caterham and dealing with a jonathan Evans. Can not fault the service very very friendly helpful and efficient service. It felt like he has really gone out of his way to help make everything go as quickly and smoothly as possible. Really has been a pleasure and now looking forward to a early completion thanks to him... Read more
Buyer
8th Nov 2017 (7 years ago)