D M
The whole team at Bairstow Eves Kenley were amazing with the handling of selling our house. After meeting with a few estate agents we decided on Bairstow Eves and very glad we did. Right from the initial meeting up to completion of sale they were professional, but also friendly and helpful. Maxine, Abi, Dianne and the whole team were great with keeping us updated and being clear with everything we needed to know and do. Would highly recommend them.... Read more
Seller
16th Dec 2024 (9 weeks ago)
N Maccalman
Just bought a house through this estate agent, Really friendly & helpful team, they made the whole process easy and straight forward.... Read more
Buyer
20th Nov 2024 (13 weeks ago)
SMW
Great service from Abi and Diane, keeping me informed throughout my recent purchase. Felt like I was in good hands.... Read more
Buyer
4th Oct 2024 (19 weeks ago)
M Moram
Bairstow Eves Kenley have been amazing, i was listed with them for a while, very professional and communication was great.
Big thanks to Maxine, Abi and Brendon.
I would highly recommend.... Read more
Seller
26th Sep 2024 (21 weeks ago)
T Gordon
Fabulous professional service by all the team from start to moving date . Thank you to all Maxine, Di and Abi for going above and beyond and all your support and help . Would highly recommend.... Read more
24th Jul 2024 (6 mo. ago)
J Claydon
Took all the stress out of our house sale. Efficient, friendly and I would recommend to any of my friends and family.... Read more
Seller
14th Jun 2024 (8 mo. ago)
I Smith
amazing service thank you so much to the team and especially to dianne for the great communication and support throughout buying my first home which was very stressful. thanks!!... Read more
Buyer
14th Mar 2024 (11 mo. ago)
J Hardy
Please to write a glowing review of this branch. I sold my house in what was one of the toughest and cloudy times, as interest rates soared, and nobody wanted to buy. Maxine ran a tight ship, getting viewings, having Brandon and Abi working tirelessly most weekends of weekdays showing people round, in the end Abi won and got a sale, well done. Diane who was a saint in chasing the conveyancers on all sides of the chain right to the last date of closing. I have another house to sell in the future and will not hesitate to use Maxine and her crew to do the job.... Read more
Seller
11th Mar 2024 (11 mo. ago)
L Haigh
We had a great experience with the team at Bairstow Eves Kenley. From viewings with Abi and Brandon to negotiating the offer with Maxine and seeing us through to completion with Dianne, it was a smooth process and they were always in communication with us. A friendly, helpful and efficient team.... Read more
23rd Feb 2024 (11 mo. ago)
S Rajendran
Wife and I are first time buyers and the team at B.E Kenley have been nothing short of excellent from start to finish.
Professional, informative and great communication throughout the process from the team, especially Dianne who always kept us up to date and chased the vendor/solicitors when needed. The rare occasions Dianne wasn't available, the rest of the team led by Maxine; Abbie and Brandon were always well-informed with the current situation at hand.
Would highly recommend.... Read more
Buyer
5th Dec 2023 (1 year ago)
R Collomosse
We would like to Highly Recommend Bairstow Eves Kenley. From the onset everything was great. A professional pro active team approach from viewings through to completion. Maxine and Diane were outstanding in every way possible. This included keeping us up to date with the chain from top to bottom. They were pivotal in keeping lines of communication open between all parties and were supportive through a difficult stressful process. All questions and queries were answered promptly, giving us a supportive excellent service. Thank you Maxine, Diane and all the team. Rosa and John.... Read more
26th Sep 2023 (1 year ago)
A Svezia
From the very beginning of my journey to sell my shared ownership flat, the team at Bairstow Eves in Kenley demonstrated exceptional professionalism and dedication. Their swift arrangement for a top-notch photographer ensured that my property was showcased in the best possible light. In a challenging market, their expertise and proactive approach led to identifying a suitable buyer in no time.
What truly stood out was their commitment to keeping the lines of communication open. Maxine and Dianne, in particular, were invaluable assets throughout the process. Even when faced with complexities, they navigated the situation with unparalleled perseverance, ensuring every hiccup was addressed promptly and efficiently.
I wholeheartedly recommend Bairstow Eves Kenley. A huge thank you to Maxine, Dianne, and the entire team for their relentless efforts and support!... Read more
Seller
11th Sep 2023 (1 year ago)
P Street
A big thank you to all the guys at Bairstow Eve Kenley for their professionalism and consideration when managing our recent house move.
Thank you to Brandon for managing visits, Dianne for tracking and communicating progress and a particular thank you to Maxine for her dedication and commitment to ensuring a positive experience. We hit one or two potential problems on the way which she gave her immediate attention to, quickly and calmly resolving with positive outcomes.
Good job!... Read more
1st Sep 2023 (1 year ago)
J Rowney
I recently purchased a property through this branch and I can't speak highly enough of the team. Maxine and Dianne were both brilliant in supporting me through the process, chasing documents, providing updates and responding to my questions. The service was incredibly efficient, professional and responsive. Can't recommend strongly enough!... Read more
Buyer
31st Jul 2023 (1 year ago)
M Drewelus
Exchanged contracts today. Hurrah!
The team at Kenley made this a relatively stress free transaction due to their problem solving skills and getting things done when they say they will. Special thanks go to Brandon and Maxine for chasing probate! Would highly recommend the staff at this branch. Well done!... Read more
7th Jul 2023 (1 year ago)
S Campbell
A special call out and thank you to Dianne who relentlessly chased down and sped up the housebuying process for me where she could as well as giving sound advice on the process in general. Couldn't have done it without her!... Read more
Buyer
5th Jul 2023 (1 year ago)
R Neil
As house sales go, a really relaxed and stress free experience. This was down, in the main, to the relationship with Tenaha at Bairstow and brilliant communication with all parties involved. There was lots of opportunity for the house sale to fall off the “tracks”, yet her ability to spin all those “proverbial” plates, made all parties feel at ease and knowing that it was all under control. The ability to be candid, yet understanding with individuals, when the industry can dictate, perhaps a demagogic behaviour, is a rare commodity in my experience. An opportunity to also say thank you to Maxine and Jake who have also helped me previous sales and purchases too.... Read more
Seller
7th Jun 2023 (1 year ago)
S Kenton
Thank you Kenley Branch
A big thank you to all the team at Kenley BairstowEves. I purchased my property almost four years ago from the Kenley branch and this month sold it using the same team. Nothing was too much trouble for this professional team and Tenaha Taylor was amazing. Always so helpful with not only my sale but also with my onward purchase. My conveyancing was a complete nightmare but with the help of Tenaha I made it through and I can't thank her enough. I highly recommend the Kenley branch and now Tenaha has moved to Croydon branch, I know that anyone who buys a property through them will be in great hands. Thanks to all the team!... Read more
Seller
30th May 2023 (1 year ago)
B Moore
Couldn't be happy with the support and service from the team, specifically Dianne who assisted with all queries and constantly kept me updated. Made our year :)... Read more
6th May 2023 (1 year ago)
H Bullock
We had the best service from Bairstow Eves Kenley from Tenaha Taylor when purchasing our property. Tenaha answered any questions we had, chased solicitors and always kept us up to date throughout the process. She was excellent, kind and professional throughout.... Read more
Buyer
3rd Apr 2023 (1 year ago)
M Chin
I had a first class experience with the Kenley Team at Bairstow Eves. They were courteous, efficient, dedicated, reliable and professional throughout.
They went beyond the call of duty and were highly instrumental in enabling a smooth and trouble fee property sale to take place. A special thanks goes out to Tenaha and Maxine. I am indebted to their services and wouldn't have the slightest hesitation in recommending them as the number one estate agents in Kenley.... Read more
Seller
8th Mar 2023 (1 year ago)
C Schepis
Great company to deal with. They have been friendly, efficient, they have always been there to answer our questions and, have made us comfortable at every stage of the process, all staff are 100% dedicated along with the total understanding of your expectations.
We would definitely recommend this estate agency as they go out of their way to get results for their clients.
A particular thanks to Tenaha and Maxime at Kenley... Read more
7th Mar 2023 (1 year ago)
E Gould
My husband and I recently purchased our first home with Bairstow Eves in Kenley and Tenaha could not have been more helpful and supportive throughout the process. Thank you!!... Read more
Buyer
20th Feb 2023 (1 year ago)
J Nuttman
We recently sold our property with the Kenley branch and I can honestly say they have given a 5 star service. In particular Jake, Maxine and Diane. Their customer approach is 2nd to none, I was regularly updated and always left feeling confident. They possess an incredible knowledge of the Kenley area and acted quickly and professionally when it came to getting the property on the market, before I knew it we had an offer!
They are a very resilient team who I would recommend to anyone should you find yourself selling or buying. Thank you to you all, dream team!... Read more
Seller
7th Oct 2022 (2 years ago)
T Y
Excellent service from Bairstow Eves Kenley branch. Tanaha and her team had kept me informed about the progress of our purchase and help us resolve most of our issues whew possible. Really recommend them.... Read more
Buyer
29th Sep 2022 (2 years ago)
S Armstrong
We recently brought a property in kenley and from the outset it couldn't have gone any better and the customer service was top notch.
Tenaha from the outset new exactly what we wanted and found us our dream home .
Thanks Tenaha ????... Read more
Buyer
22nd Aug 2022 (2 years ago)
K Hewitson
We picked up the keys to our first home today after an amazing service at the Kenley branch with Jake West and Dianne Haile.
They kept us up to date and checked in with us through the whole process, which was especially welcomed as we didn't know what we were doing!
They were always so lovely (even when we asked a million questions) and make a great team. Thank you both!... Read more
Buyer
4th Aug 2022 (2 years ago)
L Holbrook-Wilson
My partner & I have recently bought our first home and Tenaha & the team at Bairstow Eves were brilliant throughout the entire process. Buying a home can be very daunting and they made sure that we were updated every step of the way and went above and beyond when needed to ensure that things went as smoothly as possible. Although parts of the process were difficult due to our solicitor being awful, Tenaha was consistently helpful and proactive. I’m very grateful to have worked with such an amazing estate agent!
Thank you to Tenaha, Diane, Jake & Maxine for all of your help throughout the process.... Read more
19th Jul 2022 (2 years ago)
C hatton
Just wanted to write a review as we felt the service we received from Tenaha was nothing short of outstanding. We viewed a property with her and instantly fell in love. Tenaha worked super hard and went above and beyond giving us daily updates so we were fully aware of what was happening from start to finish. She instantly sold our house making the whole process as stress free as possible. Highly highly recommend using Tenaha, Maxine and the whole team in Kenley.... Read more
1st Jun 2022 (2 years ago)
D Karaica
I'm one of those people who rarely leave a review, good or bad, but this branch and Jake in particular deserve the 5 stars and the praise!
Jake recently dealt with my purchase process and I could not be happier with the service I received from him and his team on his days off. Always professional, kept me updated during the process and even chased solicitors at various stages to keep things moving along as smoothly as possible. He was also honest and transparent, qualities which are rare to find in an estate agent!... Read more
26th May 2022 (2 years ago)
D cunjamalay
Tenaha,Jake,Maxine and Diane thank you for the prompt responses, updates and friendly attitude towards me and my family! Although we were buying we were so impressed with the way you were all so well connected and could handle the enquiries without passing on messages to one another it did make a whole massive difference and ultimately convinced us this was the place for us! I have recommended your branch to my family and friends who wish to sell soon because you truly were amazing! Thank you amanda ????... Read more
Buyer
21st May 2022 (2 years ago)
T Clarke
Purchased my first property through this estate agent, very friendly team and Jake managed my case right until the process had finished. Highly recommend using this branch to find you a property.... Read more
Buyer
20th May 2022 (2 years ago)
S Shortland
A truly excellent job by Jake West at B Eves Kenley ! He exceeded my expectations in seeing a somewhat protracted sale right through to completion, consistently remaining totally professional & an absolute pleasure to deal with... well done Jake ! I would have no hesitation in recommending Jake to others, or indeed using Jake again in the future..... Read more
Seller
20th May 2022 (2 years ago)
S Ashton
Great customer service from the friendly team at Bairstow eves.
There were some issues after completion from the developer - Jake and the whole team were very supportive, easy to contact and helped chase for a resolution.... Read more
Buyer
31st Mar 2022 (2 years ago)
MrBlynam
We viewed a lovely property with Jake recently, and were so impressed with his professionalism and knowledge. We have been searching for a property for nearly 2 years and have been to nearly 100 viewings in that time, but we've never come away from a property feeling as well-informed as we did with Jake. He made the whole viewing a pleasure, as his personality (even from behind a mask) shone through and he made us feel so comfortable and listened to. We've come across estate agents who seem focused on the commission, but with Jake we felt that he wanted the best for us. In the end we did not put an offer in on the property, but we wanted to give Jake some positive feedback for the experience he gave us. He's a huge asset to Bairstow Eves ????... Read more
22nd Mar 2022 (2 years ago)
D Riddle
The whole team at Birstow eve’s has been brilliant from start to finish with the sale of our property . A special mention to Diane she has been a pleasure to work with throughout the process. ????????... Read more
Seller
4th Mar 2022 (2 years ago)
J rook
Maxine and her team did a first class job of selling my property, I accepted an offer a week after it was on the market. Their knowledge of Kenley and the surrounding areas makes a true difference when it comes to marketing. Great communication and advice from the team all the way through the sale.... Read more
Seller
1st Mar 2022 (2 years ago)
Jake at the Kenley Branch was absolutely fantastic to deal with. Unfortunately I didn't buy the property he showed me in Kenley this time as another one won ghis time but he was a delightful professional all through out .
I would highly recommend him to anyone.... Read more
Buyer
18th Jan 2022 (3 years ago)
Maxine was very nice and knowledgeable off the area
Buyt her college Jake was very rude on the phone a number off time when speaking to him
All vendors pls ask for him not to sell your property or have anything to do with you sell or purchase
Go to frost estate agent... Read more
Seller
22nd Nov 2021 (3 years ago)
L Hall

I contacted bairstow eves Kenley during the latter part of lock down. We had been searching for a property for more than 2 years and had a very low opinion of estate agents by this point as we had found them to lack professionalism and integrity. As soon as we contacted the bairstow eves team at Kenley however it was obvious immediately that this was going to be a quality customer focused service. The manager Maxine was the first person we spoke to and she immediately understood our needs and went to work assuring us that our experience with the team would be a positive one. They absolutely delivered on that promise. Throughout the buying process we were kept informed and dealt with in a very honest way - even if the news that was being communicated was not necessarily good/in our favour. This was what we expected from a professional organisation. The end result was very satisfactory and we couldn't be happier to have found a home through them and are happily setting in. Thanks to the Maxine, Kerry and the whole team there for making what could be a very stressful experience far less so. A rare culture in the estate agents game. Lorenzo & Jan Hall... Read more
Buyer
6th Nov 2021 (3 years ago)
S Robinson
Great teamwork from them all at Bairstow Eves Kenley.
Maxine and her team lined up potential buyers, arranged viewings organised everything, we are quite elderly so it was good that they thought of everything and the house sold very quickly. The process after that was very clear and they managed all of our expectations through to exchange and completion. Thank you Maxine and the team. Highly recommended.... Read more
Seller
23rd Oct 2021 (3 years ago)
C Smith
I had Bairstow Eves in line for the sale of my late Mother's house in Whyteleafe as they were local and knew the local market. Excellent communication between myself and my solicitor at all stages, culminating in a successful if somewhat protracted process which was the fault of others, not Bairstow Eves who acted correctly all the way through.Many thanks to all the staff.... Read more
Seller
5th Oct 2021 (3 years ago)
F Drummey
Recently completed a sale with Bairstow Eves, Maxine, Kerry and Dianne were great. We had lots of issues along the way but they were dealt with efficiently. Great communication, their customer service is amazing always going that extra mile. Would definitely recommend them.... Read more
Seller
2nd Oct 2021 (3 years ago)
T Desborough
A truly exceptional service from the Kenley branch of Bairstow Eve, who put together a stunning marketing package for our property. After two back-to-back open days, they were inundated with offers far higher than the initial asking price. Maxine and Kerry went above and beyond our expectations and were always swift to reply to any calls or emails. They went out of their way to answer any questions and were more than happy to advise on the properties we viewed even if they were on with another agency. They both know the area like the back of their hand and with a wealth of experience behind them, I cannot recommend this team highly enough. A five star rating for a five star, professional and lovely team.... Read more
Seller
15th Aug 2021 (3 years ago)
K E
I owe Kerry Harris, Maxine Taylor and Dianne Haile at Bairstow Eves Kenley a huge thank you for their help, diligence and hard work with my sale. From the valuation, presentation of the property and viewings, through to the progression of the sale to completion, the team were invaluable. All of my many questions and requests were answered promptly in a professional, friendly and patient manner. The various stages were explained to me and I was kept abreast of progress throughout. As exchange of contracts neared, the team provided me with even more frequent updates as necessary. Thanks to the team's continuous hard work, I was able to complete on my sale and onward purchase in good time. I would certainly recommend Bairstow Eves Kenley and I thank them once again for all their hard work.... Read more
Seller
2nd Jul 2021 (3 years ago)
T M
I recently sold through Bairstow Eves after several wobbles in our chain. I have dealt with Maxine over a couple of years and latterly with Kerry and have to say that their help, patience, guidance and professionalism have been fantastic throughout. Unlike other agents they monitored the chain proactively, resolved problems and communicated well. Thanks so much for your help!... Read more
Seller
25th Jun 2021 (3 years ago)
D Burne
Bairstow Eves weren't our agents but agents of the vendor of our new property. Kerry and the rest of the team have been truly fantastic with great communication and dedication, always on hand to support. I'm well aware that our chain would have fallen apart numerous times without their hardwork. When the time comes for us to sell I will look no further than this amazing set of hands. I cannot thank Kerry enough.... Read more
Buyer
22nd Jun 2021 (3 years ago)
R Seager
Amazing customer service from Maxine and Kerry. Without their dedication and attention to detail I doubt we would have been to have exchanged. Thank you both so much for your hardwork and professionalism.... Read more
21st Jun 2021 (3 years ago)
J C
Really great job done by the Kenley Team at Bairstow Eves from finding the perfect buyer to progressing the sale of my house under a tight deadline. Thanks to Maxine, Kerry and Dianne who all did a great job keeping me informed and responding to my anxious calls. They really earnt their commission.... Read more
Seller
19th Jun 2021 (3 years ago)
C Sullivan
Kerry and the team at Bairstow Eves have been fantastic during the sale of our property. It took a long while to complete and they were always helpful and patient. I would definitely recommend them if you are considering selling in the Kenley area.... Read more
Seller
24th May 2021 (3 years ago)
P Tinnams
Very impressed with the crew when selling my property with Bairstow Eves Kenley. We had a few hiccups but was no fault of this firms, they were helpful and easily contactable. I would recommend using your own Solicitor and not their recommended ones but as an Estate Agents they were brilliant.... Read more
Seller
7th May 2021 (3 years ago)
J Sanassy

I highly recommend Bairstow Eves Kenley. I recently sold my house through Maxine and her team, and I have also bought my new dream home with this branch. I felt the team were proactive, professional and had my interests at heart throughout this process. Maxine provided honest advice and was always available to discuss questions and concerns. Because of her honest approach we sold our home quickly. We were delighted but had not found a new one. Maxine was instrumental in helping us find our dream home, we were registered with every agent in the area so I am able to compare this process against competItors. Every single property she presented to us met the brief. I feel this branch have the best quality of properties in the area. She showed us round herself and was knowledgeable. When it came to securing the house I could tell she had the vendor’s interests at heart, but after getting to know her I also felt she wanted to help me and my family find a home we would love too. If you want sell your home quickly or if you want to live in Kenley this is the agent i would recommend.... Read more
Seller
11th Apr 2021 (3 years ago)
M Treadwell
I sold my property with Bairstow Eves in Kenley last year and Kerry was an absolute superstar throughout. Kerry is diligent, always responsive and very professional.
I couldn't recommend Maxine and the team more highly.... Read more
Seller
26th Jan 2021 (4 years ago)
E Clark
Kerry, Maxine and Dianne were a great team to work with throughout the purchasing process.They kept us informed and supported us with keeping everything on track. We couldn't have been happier working with them all, and would recommend them to anyone looking to sell or buy in the Kenley area.... Read more
Buyer
25th Jan 2021 (4 years ago)
J Leach
Kerry, Dianne and Maxine were nothing but helpful and professional when liaising with me in purchasing a property through them.
Every enquiry I made was dealt with and answered in a quick and informative manor.
They all always responded and never didn’t reply to any question or query that I had.
I couldn’t recommend them enough and would definitely use when I come to sell my property.... Read more
Buyer
23rd Jan 2021 (4 years ago)
S Phillips
We put our house on the market in February not really knowing what we would have to do, both Maxine and Kerry talk us through the process and ensured that we knew what we need to do and kept us updated every step of the way. Covid obviously had an impact on the progress but Maxine made sure she contacted us before being furloughed and said should we need her she could be reached still to help, which i think was going above and beyond & great considering the uncertainty with everything!... Read more
Seller
16th Aug 2020 (4 years ago)
R A
Many thanks to Maxine and her team at Bairstow Eves, Kenley! Kerry's advocacy was fabulous. Fair and transparent, warm and professional all describe her well. She made our purchase a breeze and a genuine pleasure. Highly recommended.... Read more
Buyer
27th Jul 2020 (4 years ago)
D Levy
Maxine and Kerry provided a professional, efficient service throughout, including for the duration of the lockdown period. They responded quickly to any queries and identified a buyer for my late father’s property at the asking price rapidly.... Read more
Seller
21st Jul 2020 (4 years ago)
Excellent support and communication from Maxine and the team to get our sale over the line having spanned through Covid lockdown and out the other side. Great working with you.... Read more
Seller
3rd Jul 2020 (4 years ago)
M Wood
Great, Professional. Really good advice for selling the house.
Sale wenth through even though it was all during Covid-19. Maxine gave me her personal numnber if I ever needed it despite the downturn.
If I were to move in the area gain defo use them.... Read more
Seller
15th Jun 2020 (4 years ago)
C O
Poor service. Ignorant staff. And simply do not accept responsibility for poorly trained staff. Save yourself time and don't bother using them.... Read more
11th Dec 2019 (5 years ago)
G Salvage
We chose Bairstow Eves in Kenley due to their obvious expertise in the local area, and also due to the fact that from the very first meeting we had with them it was obvious they were honest, knowledgable and were going to work very hard to get us the best price for our property. Throughout a really tricky and complicated chain, Jenna, Maxine and Tenaha proved we were right. They were all really attentive and worked especially hard to get the deal over the line for us. They even worked with us to progress the deal during their days off! We were really impressed with every aspect of working with them, are completely certain we made the right choice for our agent and would absolutely recommend them to people in the area.... Read more
Seller
2nd Dec 2019 (5 years ago)
J Burrage
A big thank you to Maxine Taylor and her team at Kenley for the efficient way they handled the sale of my home. From day one I was kept informed of all viewings and offers and after accepting an offer they advised me on the sale and updated me regularly on how it was proceeding right through till the final day of being sold!... Read more
Seller
5th Nov 2019 (5 years ago)
C Beaver
I would just like to say a Big Thank you to Bairstow and Eves and Especially Maxine who have made the experience of buying our first house stress free and smooth as it could possibly go.
I would highly recommend using Bairstow and Eves in the future for there professional service all round.
***** 5 Star... Read more
Buyer
4th Nov 2019 (5 years ago)
V Rinaldi
Many thanks to the whole Team in Kenley for helping us with our first property, a special thanks to Jenna who followed our case very closely and helped us out during the whole process. Overall a very professional Team, would definitely recommend this brunch.... Read more
Buyer
9th Aug 2019 (5 years ago)
J Waters
Jenna @ the kenley branch was super helpful with our property search checking in with us and making sure we wasn’t forgotten, will be using again in the future... Read more
8th Jul 2019 (5 years ago)
G May
Highly recommend, we have used Bairstow Eves twice. They are professional, have very good knowledge of the area and market. After sales are also excellent. Thank you to all the team at the Kenley Office.... Read more
5th Jul 2019 (5 years ago)
J E
Very happy with the service I received from the team at Kenley, Jenna, Maxine and Connor. Helpful, friendly and professional service. Took the pain out of moving and having to show people round. Kept well informed of what was happening and arranged plenty of viewings for me. Would recommend based on my own experience.... Read more
20th Jun 2019 (5 years ago)
J Turner
Great service from Maxine and the team. Did exactly what Maxine said they would do. Achieved a good price in a tough market but kept us up to date from the start to completion. Would definitely recommend them.... Read more
Seller
16th Jun 2019 (5 years ago)
D Lemanski
I was left with the impression that the agent was more interested about their commission than anything else. Steer clear.... Read more
28th Mar 2019 (5 years ago)
K Hall-Gelly
Oh dear. I usually find Bairstow Eves very good. However, unfortunately, I found this branch to be disorganized (the seller turned up late), rude (they then tried to rush us around the house because they had to 'collect their children'), unknowledgeable (Or perhaps just unwilling to answer basic questions), rude, and quite frankly, we felt Maxine, the branch manager, spent most of her time looking down her nose at us. Which is a shame, as we were prepared to offer the full asking price. Considering the house had been 'on and off' the market for a year, and the owners were now considering a private buyer (perhaps they too had lost confidence in Bairstow Eves Kenley), we feel the discourteous attitude of the manager was a little reckless. Nevermind. We wish the sellers luck, although, we would suggest changing agents.... Read more
26th Feb 2019 (5 years ago)
C Steer
Many thanks to Maxine, Jenna and Connor for a very speedy and friendly process. They organised lots of viewings and worked hard to get a sale for me, and kept me informed all the way along the line, to a successful completion. I would thoroughly recommend Bairstow Eves in Kenley.... Read more
Seller
11th Jan 2019 (6 years ago)
S Patel
Would like to thank the whole team at Kenley, for all their support in purchasing my first home. With what seemed to be like complications, Jenna was able to sort out the issues and always kept me updated. Still a month on, they are very helpful. Definitely recommend them to anyone.... Read more
Buyer
23rd Aug 2018 (6 years ago)
J Morgan
Recently bought a house in Whyteleafe. Jenna and all the team at Bairstow Eves Kenley were really helpful and proffessional. I Would recommend them.... Read more
Buyer
7th Jul 2018 (6 years ago)
J Dunstan

I have been invited to provide feedback and I am more than delighted to do so! My wife and I fell in love with a property and when we inquired at the vendor’s estate agents, we were met with Jenna Clarke and Maxine Taylor of Bairstow Eves.
In terms of background, we have been working to a very tight and demanding schedule – both for us as buyers and indeed the Bairstow office. In spite of this initial difficulty, our dealings with Jenna have been professional, courteous and friendly. Jenna’s exceptional knowledge of the property and indeed, the wider general property market has been exemplary and sincere.
She has a embracing, ‘can do attitude’ and always adopts a ‘nothing is too much trouble’ policy; which is essential when buyers are interacting with estate agents and navigating the complexities of house purchasing.
Jenna Clarke, is a complete asset to her office and indeed the wider business. Why can’t all estate agents be as professional and friendly as Jenna?
My wife and I 100% endorse Jenna Clarke and her office.
Mr & Mrs J Dunstan... Read more
Buyer
6th Jul 2018 (6 years ago)
L Fox
Jenna did a fantastic job with our recently move into our new home in Kenley . She couldn’t be more helpful and always answered our questions . She is a pleasure to meet and we will defiantly be using her again if we ever move... Read more
Buyer
22nd Jun 2018 (6 years ago)
P Jeffers
At first I was reluctant to book a valuation on my home as I've lived there for over 15 years, but Connor helped me through every step from selling my home to helping me find a new home that is a lot more manageable and thanks to the advice, he helped me get from his mortgage adviser, I have manageable monthly out goings.... Read more
Seller
25th May 2018 (6 years ago)
R morgan
I recently appointed Jenna at Bairstow Eves to sell my property and she has been a breathe of fresh air compared to my past experiences. Her advice on how to pitch my price was very professional and has kept me up to date the whole way through. In her abscence her colleagues have also been very helpful. I will definitely be re-using Bairstow Eves Kenley.... Read more
Seller
24th May 2018 (6 years ago)
H Best
Really happy with the service I received from Connor at Bairstow Eves. He is very knowledgeable and I can’t fault him or his colleagues the service I received was excellent definitely recommend to anyone.... Read more
24th May 2018 (6 years ago)
T Chenery
Manager Maxine at this office with the help of Jenna and Camilla arranged all the viewings leading to a successful offer. With up to seven viewings a week at times, this team kept me informed at every step of the way. Once an offer had been made Maxine and Jenna followed up and answered any queries and ensured the sale went through. Excellent Job. I also used the Countrywide solicitors which provided an excellent and speedy service unlike some smaller solicitors.... Read more
Seller
1st Apr 2018 (6 years ago)
S Kitley-Spencer
Great service from Maxine and Jenna in Barstow Eves Kenley. They persisted over a period of time to sell our house in a tough market. Many thanks to them we are now incredibly happy in our new family home. If you are looking for proactive estate agents, look no further.... Read more
Seller
23rd Jan 2018 (7 years ago)
D Chin
I would like to say a big thank you to the Kenley Bairstow Eves team for selling our property, especially Maxine for sticking by us during the lengthy process. We finally got there in the end and don’t think we would have achieved this without your level of input and professionalism. Highly recommended!!! :D... Read more
Seller
15th Nov 2017 (7 years ago)
H Coultrup
Recently purchased a property through Bairstow Eves in Kenley. The team there were excellent in all regards with strong local knowledge and experience in helping the purchase go through as smoothly as possible. Maxine and Jenna were always available for whatever questions or practicalities I had and kept me informed throughout of where the various parties were within the chain. Would highly recommend their services to any prospective buyer or seller in the area.... Read more
Buyer
1st Sep 2017 (7 years ago)
C Miles
Great service from the team at Kenley. Kept us informed all the way through the process. Maxine and her team did an excellent job with our sale.... Read more
Seller
31st May 2017 (7 years ago)
RichB1981
We completed a sale recently through this branch, our local branch at the time. Excellent service all round from Maxine (branch manager) & her friendly team helped us get the best result for all involved. Would highly recommend. ????????... Read more
Seller
17th Jan 2017 (8 years ago)
C N
I used Bairstow Eves in Kenley to sell my property back in June this year.
I was left very disappointed throughout the whole process and found them to be very rude and unhelpful.
They gave a very good sales talk before putting my property on the market but that is where the customer service ended.
At the end of the whole house selling process i was left wondering who was worse, Bairstow Eves, or the solicitor that they recommended for me to use.... Read more
Seller
8th Nov 2016 (8 years ago)