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  1. Home
  2. Barnard Marcus - Croydon
Barnard Marcus - Croydon Logo

Barnard Marcus - Croydon

Opens tomorrow at 8:30am
50 Lower Addiscombe Road, CR0 6AA
Established in 1979, Barnard Marcus is a prominent London estate agent with extensive presence. Our Croydon team are equipped with vast local market knowledge and expertise to ensure that your home receives the attention it deserves. We can help with selling, letting, buying or renting, along with access to all those additional property services you’ll need to ensure a smooth home-moving journey.

Opening hours

  • Monday 8:30am - 6:30pm
  • Tuesday 8:30am - 6:30pm
  • Wednesday 8:30am - 6:30pm
  • Thursday 8:30am - 6:30pm
  • Friday 8:30am - 6:00pm
  • Saturday 9:00am - 4:30pm
  • Sunday Closed
View all details

Accreditations

  • tpos
  • arla
  • tsi

Barnard Marcus - Croydon Reviews (129)

Have you used this agent?
  1. 81% 5/5 Stars
    81%
  2. 5% 4/5 Stars
    5%
  3. 1% 3/5 Stars
    1%
  4. 1% 2/5 Stars
    1%
  5. 12% 1/5 Stars
    12%
All (129)
Seller (24)
Buyer (22)
Landlord (13)
Tenant (28)
General (42)

J O.A

1/5 Stars
Disappointed... Read more
13th Aug 2024 (5 mo. ago)

A Fennell

5/5 Stars
Went to my viewing the other day and was shown around by this Lovley gentleman named Reece. Brilliant experience, he knew so much about the accommodation and the surrounding area it was an excellent service, I will defiantly be coming back here again for my further viewings and will be requesting him again, Thank you. ????... Read more
11th Aug 2024 (5 mo. ago)

Avasarala

1/5 Stars
Avoid if you're looking for a rental through Barnard Marcus PART ONE. Everything is made into a huge faff and staff are rude. I locked myself out in my slippers , no phone, no payment method. Had to go to my neighbours to use their Google and phone to ring BM. Only to speak to a rude advisor who said they wouldn't be able to give my key without ID. How am I meant to have ID when I'm locked out with nothing???? You ask for every document under the sun at the time of rental, there is certainly documents you can use and things you can ask to verify my identity. Even my name is enough, how would I know what name to make up to match your system if I wasn't the tenant. Staff refused to bring the key over despite it being a 4 minute ride, I don't believe for a second no one had a car to use. Luckily my neighbour had a car and drove me to the office. The whole ordeal was so unnecessarily tedious and no one could even fake empathy. Which is a reoccurring trend with all maintenance and SECURITY issues. You're not doing me a favour by giving me the spare key - you're doing the service that you're paid to provide. I've paid 27k to date to live in this cesspit, the least you can do is help and not make it such a massive inconvenience and be rude about it. I don't ever message about small maintenance, there's so much that happens day to day that I fix myself as I know it'll take eons to get help. Every issue I've raised has been a big deal that I can't fix or afford yet you always air my emails and ghost me. You say people are coming for appointments and no one shows and no one contacts. The only things I have reported in the last 18 months have been serious issues and the response has been unacceptable: - A sewage leak in the garden, flooded the whole garden and biohazard waste was not properly removed. My personal items were used and contaminated - brooms and mops were used and left behind, no substitutes given. Which I then had to dispose of. - Someone tried to BREAK IN to my garden and kicked a massive hole in my door and busted the lock. I'm a single woman living alone, not only was that a scary experience to happen on its own but it was exasperated by BM not taking it seriously. I had to repeatedly call the phone line to beg someone to be called out to lock my property and protect my belongings. - The garden fence is precariously balanced on some crumbling brickwork. Every time there was strong wind it would fall lower and lower until it collapsed. I didn't use the garden for the whole time I lived there as it was such a crappy environment to be in, biohazard pun intended. The fence issue was reported by the neighbours on the other side, I reported it, it was left for months until the other neighbours had enough and came to my door to complain and ask for the landlords number directly. It put me in an awkward position with the other neighbours as they thought I wasn't reporting it and didn't care.... Read more
Tenant
17th Jul 2024 (6 mo. ago)

Haris

5/5 Stars
Brilliant Experience. Thank you for the great professional service Stefanie and Anton.... Read more
17th Jun 2024 (7 mo. ago)

S quigley

5/5 Stars
I recently purchased my house through Barnard Marcus. They provided a great service. All departments from the sales and progression teams were helpful, professional, and responsive. It is always a challenging time however they were always on hand to navigate through. Big thanks to Jed and particularly Carla.... Read more
Buyer
6th Jun 2024 (8 mo. ago)

S Sim

5/5 Stars
I'd like to express my gratitude to Jed, Carla, and Tony for their invaluable assistance in finding my new family home. Their dedication and flexibility in working around my busy schedule made the process so much smoother. Spending Saturdays with Jed and Tony searching for the perfect property felt like a true partnership, and I'm now excited to turn it into a place I can truly call home. Thank you!... Read more
Buyer
15th Apr 2024 (9 mo. ago)

N Mankoo

5/5 Stars
Fantastic service provided by Simran, Kelly & team whilst we was in the process of purchasing our property. Highly recommend!... Read more
Buyer
11th Apr 2024 (9 mo. ago)

A Kerrigan

5/5 Stars
Carrie and the team (esp. Tony) were excellent during my recent sale through Barnard Marcus. Incredibly helpful and hard working throughout the process and excellent communication at every stage as well. I would thoroughly recommend working with Barnard Marcus.... Read more
Seller
1st Apr 2024 (10 mo. ago)

N boateng

5/5 Stars
Stefanine, by the far the best agent thank you for your hard work in helping us secure our home. We will forever be indebted to you... Read more
22nd Feb 2024 (11 mo. ago)

K Jones

5/5 Stars
I chose Barnard Marcus to sell my property as I knew they'd get the job done. Thanks to Kelly, Jed and the rest of the team for making it happen, and thanks also to Carla who did a great job when things got stressful.... Read more
Seller
27th Jan 2024 (1 year ago)

X Li

4/5 Stars
I dealt with Jed, who was very informative about the property and communicated everything regarding my purchase with efficiency.... Read more
Buyer
3rd Nov 2023 (1 year ago)

H Malik

5/5 Stars
Stefanie Naraine was an absolute professional. She and her team took my case very seriously and in less than a week I got my dream house. I must thank Anton as well for taking the time to find me a befitting flat. Barnard Marcus has amazing letting agents like Dayna who swiftly came to welcome me. Stephanie also gave me a surprise welcome gift with healthy nibbles and vouchers and important first week things to get started. God bless you guys and may you continue to support people with their housing needs.... Read more
Tenant
1st Nov 2023 (1 year ago)

S Ant

5/5 Stars
Great estate agents. Jed and Carla supported us brilliantly whilst buying a property for my Grandad, and nothing was too much trouble for them.... Read more
Buyer
20th Oct 2023 (1 year ago)

C Brialey

5/5 Stars
My parents recently relocated to Croydon and found all the staff at Barnard Marcus, especially Jed, to be very helpful and friendly while also being professional and prompt. The past year wasn't the best time to be buying and selling property, but Jed was reassuring and realistic throughout, and the team overall made significant efforts to keep things moving and ensure everyone was well-informed. Estate agents often don't have the best reputation but our experience with Barnard Marcus was really positive.... Read more
Seller
15th Oct 2023 (1 year ago)

Johan

5/5 Stars
Our experience with Barnard Marcus estate agents, especially Jed, was truly remarkable. Jed made the whole house-hunting journey feel like a breeze. He took the time to understand what we were looking for and patiently guided us through the process. With his help, we found our dream home without the usual stress and hassle. I couldn't recommend Barnard Marcus and Jed more if you're in need of a friendly and dedicated estate agent. Thank you Jed and Barnard Marcus!... Read more
10th Oct 2023 (1 year ago)

L Oluwafemi

5/5 Stars
Satisfactory service given by the team. Stef, utmost gratitude . Anton, thank you.... Read more
4th Oct 2023 (1 year ago)

K Tejuoso

5/5 Stars
Stefanie and Anton are so helpful, made our moving so easy. I will recommend Barnard Marcus St James Road branch for best experience and great customer service. Absolutely best experience for me as renting tenant. ????????????... Read more
Tenant
2nd Oct 2023 (1 year ago)

M Silva

5/5 Stars
Amazing experience! Anton and Stefanie are great professionals. As I recently arrived in London from overseas, getting a tenancy seemed like a really complicated process, however, Anton first, and Stefanie later, helped me understand the process with patience and a lot of assistance from their side. Today, the happy conclusion is that thanks to the people in Barnard Marcus Estate Agents Croydon me and my wife are in the perfect place for us. Thanks again, Anton and Stefanie!!... Read more
Tenant
2nd Oct 2023 (1 year ago)

E Givans

5/5 Stars
Stefanie and Anton made our move-in process very smooth and communication was great the whole way through!... Read more
29th Sep 2023 (1 year ago)

P Ashley

5/5 Stars
Kelly, Carrie, Jed and Tony and the rest of the team are really fantastic. They sold our house on the first viewing and made the entire process stress free and easy. We wholeheartedly recommend their services.... Read more
Seller
28th Sep 2023 (1 year ago)

L Martin

5/5 Stars
Brilliant experience from start to finish and definitely my smoothest move in in recent years. Great service from Stefanie and Anton who ensured everything was taken care of and communicated to me efficiently.... Read more
Tenant
10th Aug 2023 (1 year ago)

G Chater

5/5 Stars
Superb service from Stefanie and Anton... Read more
10th Aug 2023 (1 year ago)

S Ferreira

1/5 Stars
Worst agency EVER! DAYNA and ANTON. We gave our notice, paid in advance, to move in on 20th of July and they kept delaying.. on 25th of July (today) they just don't answer the phone. The day before they said they were waiting for the landlord. DAYNA had all the documents since the begining of the month, went on holidays and didn't pass the information to her coleague ANTON. Anton took a week and half to process the documents and references and till today didn't gave us an answer. Super unprofessional. I do not recommend their services.... Read more
Tenant
25th Jul 2023 (1 year ago)

J Richards

5/5 Stars
Barnard Marcus absolutely brilliant. Extremely professional but also extremely helpful. Jed Peerless a godsend, a person who immediately inspired trust, can't thank them and him enough.... Read more
18th Jul 2023 (1 year ago)

R Marconi

5/5 Stars
Love ?? them... Read more
23rd Jun 2023 (1 year ago)

Emmo

5/5 Stars
Huge thank you to Carrie and Tony for helping get my daughter and I a great little place to call home. Very grateful.... Read more
19th Jun 2023 (1 year ago)

Tom

4/5 Stars
Branch manager Carrie at the East Croydon branch was the deciding factor in which we chose Barnard Marcus over other estate agents in the area. We were impressed by her preparation, organisation and friendly approach. She made us feel special and felt like she was on our side in the sale of our property. At the same time, she was honest with us and managed expectations. Carrie was extremely proactive throughout the process and dropping off documents by hand was a nice touch. It is very clear that she is the driving force behind the team. The viewings part of the process was ok. We dealt with several guys from the branch at this stage. At times we felt communication could have been better. Particularly when it came to arranging viewings - we weren’t asked what days suited us before bookings were made and we weren’t sure which agent was turning up and when. Feedback of viewings consisted of a short email write up and on one occasion a short phone call. Having said that, Barnard Marcus secured us a very good price for our property especially considering the housing market at the time. The worst part for us was at the tail end of the process. We felt extremely pressured by the sales progressor. It was very clear that they were on the buyers side. We do appreciate our sale dragged on (no fault of Barnard Marcus or our own) and that they were trying to get the sale over the line, however It felt that they struggled to manage the buyers expectations which led to us feeling extremely stressed at times around situations that were out of our control. Overall we were happy with Barnard Marcus dealing with the sale of our property and would recommend.... Read more
Seller
29th May 2023 (1 year ago)

L Josephs

5/5 Stars
Helped us with our first home purchase. Extremely helpful all the way through the sale. Shouts to Sharone, Carla, Jed and Tony especially... Read more
Buyer
25th May 2023 (1 year ago)

R Burgham

5/5 Stars
Just sold my flat in Croydon through Barnard Marcus. Right from the beginning they were super friendly and helpful - from Carrie who valued the property and got us set up as clients, through to the fantastic Jed who carried out the viewings and got the place under offer extremely quickly, and Carla who managed the sale, supporting our queries and worries and responding to our emails late at night. Really great team, quoted us a price and got the job done with no messing about or hidden fees or any of the things you often hear about. Recommend 100% if you're selling in Croydon.... Read more
Seller
2nd Apr 2023 (1 year ago)

J White

5/5 Stars
Perfect service especially from Dayna, from start to finish...... Read more
18th Feb 2023 (1 year ago)

B Barber

5/5 Stars
Having Carrie , Tony and her Team did a great job in marketing , and securing the sale of our property . We really appreciated the professional service and updates we received .They achieved over the asking price offers . The property was under offer very quickly, once it was on the market with Barnard Marcus .Many thanks... Read more
Seller
28th Sep 2022 (2 years ago)

A Vass

5/5 Stars
Incredibly efficient and professional service- Jed booked in multiple viewings then held an open day and sold my property within 2 weeks of it being listed On Rightmove. Jed has a warm, friendly and open personality and he kept me up to date every step of the way! I would highly recommend this service.... Read more
Seller
6th Sep 2022 (2 years ago)

T Johnson

5/5 Stars
I recently rented my property out through Anton; his attention to detail was second to none. He listened to my requirements for tenants and delivered the goods. Kept informed throughout. Happy Landlord... Read more
Landlord
28th Aug 2022 (2 years ago)

A Foca

5/5 Stars
Bernard Marcus helped us find our first home! Our estate agent, Jed Peerless, offered all the support needed and stood with us throughout hundreds and hundreds of questions. I am forever grateful for this guy! I will definitely stick with them for future plans!... Read more
Buyer
27th Aug 2022 (2 years ago)

M Babu

1/5 Stars
Not satisfied... Read more
27th Aug 2022 (2 years ago)

E Marfleet

5/5 Stars
100% recommend using Barnard Marcus. Has been an absolute pleasure to work with the team in Croydon, especially Jed who managed to find us our dream home after looking for so long elsewhere and also to sharone for saving us money on our new mortgage deal, excellent service !... Read more
Buyer
18th Aug 2022 (2 years ago)

M Muní

1/5 Stars
This is the worst agency we ever dealt with. We have 8 UNANSWERED EMAILS from them. We are due a refund from the landlord, almost a month has gone by and still no refund. I could go on and on about how unprofessional and unresponsive these people are, from the moving-in day (no contract until the day of, no keys ready for us, etc.) up until now.... Read more
Tenant
11th Aug 2022 (2 years ago)

J Reeves

1/5 Stars
I'm currently in a difficult situation where my current landlord needs his property back. Due to ill health in my family I'm currently an unpaided carer so finding a new home is proving hard. I contacted this estate agent and had the misfortune of speaking to Anton Harvey on two occasions. The first time he was pleasant but not terribly helpful. However, I called again this morning. This time he was argumentative, rude and lack even a hint of humanity. He bragged about being a home owner and landlord and how lucky he is and referred to my situation as 'unfortunate'. When you are in a vulnerable situation like mine and staring down the barrel of homelessness the last thing you need is an arrogant estate agent telling you how much better than you they are. The guy should really get off his high horse. Anyone can find themselves in my situation... even him!... Read more
14th Jul 2022 (2 years ago)

D Patel

5/5 Stars
I would highly recommend Barnard Marcus Estate Agents, as I had a very good experience with them when buying my first property. Tony John (agent) was excellent throughout the entire process, and I would just like to thank him for his professionalism. I would also like to thank Sharone Balarajah (Mortgage Consultant) for delivering such a fantastic mortgage service that worked for me. I look forward to working with them again in the future! *5 Stars*... Read more
27th Jun 2022 (2 years ago)

S Kayarat

5/5 Stars
I would highly recommend Barnard Marcus to everyone. They were completely professional throughout my move in process. Jocelyn Filipe along with Anton Harvey deserves all the credits. They made my move in a very smooth experience and made sure all the concerns I had are addressed properly and on time. Highly recommended.... Read more
14th Jun 2022 (2 years ago)

F fits

1/5 Stars
Staff are rude and not very helpful... Read more
14th Jun 2022 (2 years ago)

Sokratis

5/5 Stars
Barnard Marcus helped us sell our flat. From the beginning they were extremely professional and set very realistic expectations based on their extensive experience. Thank you Carrie. Throughout the process, they were very supportive and were there to answer my numerous questions. Many thanks to Tony who would always respond in such a timely manner that alleviated all our concerns. I would highly recommend.... Read more
28th May 2022 (2 years ago)

O Bullough

5/5 Stars
Can always rely on Sharone to deliver a great service Had sorted out multiple mortgages for myself and family members. Sharone has every time been consistent, friendly, professional and knowledgeable when finding a mortgage and everytime saving all of us money, she will always know be my go to person... Read more
25th May 2022 (2 years ago)

C Cardines

5/5 Stars
We highly recommend Jocelyn Felipe our agent from Barnard Marcus. Jocelyn did answer all our queries until we settled in. She was very responsive and made sure that all the documents needed before we move were done. ?????... Read more
Tenant
26th Apr 2022 (2 years ago)

M Jones

5/5 Stars
Just wanted to express my sincere gratitude to Ellie Griffiths at Barnard Marcus in Croydon for her diligent work in marketing my property since joining the team. Ellie's sheer professionalism, her refreshing positive 'can do' attitude and proactive, meticulous approach makes her an absolute delight to work with. Every step of the way I'm left filled with confidence that she'll get the job done, and feel a sense of genuine care. I also greatly appreciate being kept informed and updated along the way; and the actions taken on the advice received has had a positive impact. Keep up the awesome work... Read more
Seller
8th Apr 2022 (2 years ago)

L Bishop

5/5 Stars
As a first time buyer Barnard Marcus were a great help. The service provided by Ellie was amazing, I visited the property a number of times and she was always happy to help and answer my enquiries.... Read more
Buyer
8th Apr 2022 (2 years ago)

P Biden

5/5 Stars
I highly recommend Barnard Marcus, Lower Addiscombe Road branch. Their staff are all very knowledgeable and efficient. They were flexible and worked hard to sell our much loved house in Woodbury Close, Croydon.... Read more
Seller
28th Mar 2022 (2 years ago)

A A

5/5 Stars
We just bought a property through Barnard Marcus, I found the whole experience with them really smooth, considering how stressful purchasing a property usually is! They were personable and efficient and would like to particularly recognise and thank Carrie and Tony for their tireless work and support.... Read more
Buyer
25th Mar 2022 (2 years ago)

S Singh

5/5 Stars
I would like to thank Annabel, Tony and Sharone for their professionalism, hard work and proactiveness in getting the purchase of my House to the end. Special shout out to Tony who have gone above and beyond to deal with some of issues promptly especially at the end of process. I will highly recommend and will certainly deal with them if opportunities arises in near future.... Read more
Buyer
24th Mar 2022 (2 years ago)

Anonymous Homeseller

3/5 Stars
My house was not sold yet.... Read more
Seller
19th Mar 2022 (2 years ago)

L Gray

5/5 Stars
Had a very good experience selling through Barnard Marcus in Croydon. The whole team were very supportive from the initial visit and sales quote, throughout all the viewings to, finally, the handing over of our keys. Special thanks to Kelly who was always there for us.... Read more
Seller
16th Sep 2021 (3 years ago)

I Meli

5/5 Stars
I would like to say a massive thank you to Ashley. This was my first ever experience finding a property, he gave me all the right advice, ensured the process was quick and easy for me and within 3 weeks I moved in. He kept in contact with me throughout the whole process and always gave me regular updates. Ashley made sure that everything was set in place for me despite being on annual leave and checked up on me after my move. Thank you once again Ashley, for going above and beyond!... Read more
Tenant
14th Sep 2021 (3 years ago)

RD

5/5 Stars
Very happy with this branch of Barnard Marcus, but a special shout out to Annabel, who without, I'm not sure if my flat would have ever progressed to completion. Annabel has been incredible throughout and has been more than happy to light fires under arses when needed. I highly recommend this branch!... Read more
13th Sep 2021 (3 years ago)

Anonymous Homeseller

1/5 Stars
Don’t waste your time... Read more
Seller
8th Jul 2021 (3 years ago)

V Longelini

5/5 Stars
Great estate agents, after a few attempts working with other lazy estate agents I was pleased to find a hard working agent in Ashley (Bernard Marcus) who was very friendly, patient and efficient... I definitely recommend them as the rest of the team were also very helpful. 5 star from me ***** - Longelini... Read more
25th Jun 2021 (3 years ago)

M Cristina

5/5 Stars
I'd like to thank the whole team, but mostly Ashley. The service is wonderful! In two weeks I saw apartments and still rented. Ashley was attentive and very professional, helped me in everything and was always willing to meet me and clarify my doubts. Thank you so much for everything, if I need to change house in the future, this will certainly be my real estate. Thank you so much!... Read more
Tenant
3rd Jun 2021 (3 years ago)

G Sargeant

5/5 Stars
I would highly recommend, Diana-Georgiana was incredibly helpful throughout the whole process! Couldn't of asked for better communication and dedication. Very efficent, attentive and professional.... Read more
12th May 2021 (3 years ago)

S Ashman

5/5 Stars
Great company highly recommend. I found a apartment I was interested and contacted Barnard Marcus for more information. Ashley has been great throughout the process from start to finish. He constantly kept me updated on everything and made sure the apartment was ready for me. Ashley made the process more easier for me and understanding. I’m very pleased and excited for my new home thanks to Ashley. I will definitely use them again if needed in future and also I recommended this company and mainly this branch to my family members aswell. Thank you all very much... Read more
5th May 2021 (3 years ago)

K Marston

4/5 Stars
I had a great experience with Barnard Marcus selling my house. The team really know the area well. They were very helpful in all aspects of the sale including working through some interesting market conditions with the whole 2020 saga. Great bunch of people all round.... Read more
Seller
15th Apr 2021 (3 years ago)

S Kay

5/5 Stars
Had a fantastic estate agent Diana who was very informative, professional and friendly. She help me find the perfect flat, and also kept me well informed during the application and the negotiation process. Will definitely be using Bernard Marcus Again for future moves.... Read more
Tenant
29th Mar 2021 (3 years ago)

S Sinkar

5/5 Stars
Thank you Barnard Marcus @Croydon for my recent propery purchase. Especially, @Karolina from Barnard Marcus, she has been extremely polite, approachable and informative. When there was some delay from vendor's side, she followed up with the vendor regularly so that completion is on track and smooth as possible. I wish her all the very best and keep doing the great work!... Read more
Buyer
25th Mar 2021 (3 years ago)

G Parnell

5/5 Stars
Anton and team did an excellent job of marketing our property to rent. He gave us sound advise all the way through the process and helped us find an excellent tenant. Anton is very professional and communicated well at all times managing all our queries patiently and effectively. I would highly recommend him and his team and completely trust them to do a good job.... Read more
Landlord
11th Mar 2021 (3 years ago)

K Romanowska

5/5 Stars
I Viewed a property with Karolina and she is really friendly, polite, approachable and informative. I would highly recommend selling your property through Barnard Marcus. First class customer service... Read more
27th Jan 2021 (4 years ago)

P Arowolo

5/5 Stars
Anton went above and beyond for myself and my housemate. He was very responsive and always ready to resolve any issues. He made the experience very easy and straight forward. Best experience we have had with an estate agent. Great banter and down to earth. A credit to the company. Nothing less than 5 stars... Read more
5th Oct 2020 (4 years ago)

M Gestime

5/5 Stars
Both Alex and Anton were very helpful in helping us find an apartment. They made communication accessible even though we were overseas. Both are effective, friendly and understanding. I would certainly recommend.... Read more
10th Sep 2020 (4 years ago)

N Petersen

5/5 Stars
I dealt with Anton at the Croydon branch when I was thinking of letting my flat and he could not have been more helpful or accommodating. Thanks so much for all your help!... Read more
Landlord
2nd Sep 2020 (4 years ago)

goldenrahrah

5/5 Stars
My experience with Barnard Marcus has been amazing! I’d like to give a special thanks to agent Alex Breen, me and my partner had been searching for somewhere to live for ages with no hope as soon as we spoke to Alex he immediately found me a property to our standards and circumstances. He was super understanding and updated us daily, made us feel really comfortable and excited for our first home together. Such a professional agent and got our documents out the way so quickly! Thank you so much for helping us take the next step in our journey we’ll appreciate it for a life time! Highly recommend!!... Read more
Tenant
28th Aug 2020 (4 years ago)

D Nikolov

5/5 Stars
Hi, i was very impressed with Alex Breen’s work as he was an amazing agent. We contacted many agencies for help to find us a new home and as soon as we spoke to Alex he helped us immediately. He arranged us a viewing instantly and managed to get our paperwork done in less than 2 days. He was absolutely amazing and I’m very pleased with how things are working out so far. I’m so thankful to him for helping us and I wish him the best of luck. I highly recommend him to you as I’m truly amazed.... Read more
Tenant
17th Aug 2020 (4 years ago)

N barrett

5/5 Stars
Anton and Alex were amazing! They made the whole lettings process seamless, were and still are always available whenever I call or email and go above and beyond to ensure that both myself and the landlord were and are happy, paperwork’s were in order and the process was complication free! After using another agency prior to contacting the guys at Barnard Marcus, I found the two of them to be a complete breath of fresh air! There’s nothing like estate agents who are professional, friendly and know just what they are doing in their roles! I was filled with complete confidence and they delivered! Very thankful!... Read more
Landlord
11th Aug 2020 (4 years ago)

C Yan

5/5 Stars
Barnard Marcus @ Croydon has done a superb job helping me rent out my house in a record breaking time. The whole process wouldn’t have been so smooth without their hard work. In particular, Alex Breen and Anton Harvey have been exceptionally helpful, professional and efficient. They were working late hours to ensure a quick turnaround and managed to find me new tenants within a week! I would highly recommend this team!... Read more
Landlord
3rd Aug 2020 (4 years ago)

M Hamdard

5/5 Stars
Our experience with Barnard Marcus was very pleasant. Anton and Alex helped us rent a place within a week. Always provides us with updates more or less daily. It is not easy to come across a professional like them. We felt very comfortable talking to them and were impressed by their approach-ability. Thank you for going the extra mile in helping us out.... Read more
Tenant
30th Jun 2020 (4 years ago)

P Whittingham

5/5 Stars
Carrie Rudge, manager for Barnard Marcus, was a delight to work with from the outset. Very professional and honest and managed our expectations from the outset. Carrie talked us through the process and set the price right for a flurry of interested offers resulting in a solid buyer. A realistic offer was accepted and everything was put in place for a speedy outcome. Then lockdown happened. And even though furloughed, Carrie took a welcome interest in what was going on. Even though we became the “estate agents” negotiating tricky parts along the way we still felt guided by Carrie. Carrie was an important part of this transaction throughout and we hope to deal with her again. Thank you Carrie. You are a star.... Read more
Seller
29th May 2020 (4 years ago)

M Weller

5/5 Stars
Anton Harvey was amazing, he was really professional and a hard worker, often calling out of hours because he had been busy but was conscientious and wanted to make sure he got back to me. Anton was always extremely personable and lovely to deal with. Anton had the difficult task of getting our tenants signed up just before lockdown and he did everything possible to ensure it all went to plan. Thank you Anton for all your help, for finding us lovely tenants and making sure it all went through. Marg... Read more
Landlord
26th May 2020 (4 years ago)

S Balogun

5/5 Stars
Our advisor was Jean Carlo and he was just amazing! Buying a house can be stressful but he supported us from start to finish! He explained the process brilliantly, reassured us constantly and was always on our side! HIGHLY recomend!... Read more
Buyer
16th Mar 2020 (4 years ago)

R Hoffman

5/5 Stars
The sales team stepped in after another agency failed to do their job. Carrie and Bled secured a buyer in a matter of hours and ensured the sale went through at record speed, to complete prior to xmas. Am grateful to have worked with a professional team.... Read more
Seller
13th Mar 2020 (4 years ago)

Savino

5/5 Stars
We are currently buying our property through Barnard and Marcus and they have proved to provide good service, customer support and helped us with the negotiation phase of our property. We are pleased with how things are going and would be able to recommend them based on our experience. If you have any questions, you can call the branch office line and have your questions answered. Barnard and Marcus also have decent properties which they list very frequently. Good service and properties. Highly recommend... Read more
Buyer
2nd Mar 2020 (4 years ago)

G Claudetti

1/5 Stars
update: MY REVIEW KEEPS ON BEING CANCELLED.What a bunch of clowns. After I’ve been renting a property for 3 months they just keep ignoring my emails about fixing a leak that it’s been ongoing from before we moved in( they only told me after I signed the contract and said it was fixed). I’m living in a dump with mould that I have to clean every week. No worries guys once you sign a contract they will just make sure you can’t contact them again. On top of it they have agreed to reduce the rent of £100 per month but to my surprise the arrears team is chasing me up every 2 weeks saying I have overdue payments of £200 since September.I have called the branch countless times about this mistake and the arrears team as well forwarding emails where I confirm the agreement only to receive another letter last week saying they have suggested the landlord to seek legal advice and that my payment is way overdue(Please stay away from these people nobody knows how to do the job honestly).... Read more
Tenant
16th Jan 2020 (5 years ago)

C Pitter

5/5 Stars
Searching for a new place to live can be quite stressful and time consuming but Bernard Marcus helped to ease the process a very good amount, from the viewing to the final stage of payment. I was taken care of by the lovely agent Jasmin who was tremendous in helping me through the process of getting a lovely place to rent.... Read more
Tenant
24th Oct 2019 (5 years ago)

P Pal

4/5 Stars
Thank you Jasmine, Alex and Leya for finding a lovely tenant for our house in Croydon . They were prompt and professional and completed finding the tenant and signing the tenancy agreement within a month’s time. Very much appreciate all your support.... Read more
Landlord
16th Oct 2019 (5 years ago)

C Ogbuagu

5/5 Stars
I would like to thank Jasmin and her team for making our move to this lovely new apartment in Croydon as hitch-free and smooth as it can possibly be. From booking the viewing to referencing and ensuring that all necessary fixes were done efficiently and in a timely manner up to the collection of the keys. They were responsive, helpful and relentless in the discharge of their duties. I highly recommend Barnard Marcus for home rental/sales services. They are by far the best Estate Management outfit I have done business with in South London. Anderson, Croydon.... Read more
Tenant
7th Oct 2019 (5 years ago)

G Claudetti

1/5 Stars
What a bunch of clowns. After I’ve been renting a property for 3 months they just keep ignoring my emails about fixing a leak that it’s been ongoing from before we moved in( they only told me after I signed the contract and said it was fixed). I’m living in a dump with mould that I have to clean every week. No worries guys once you sign a contract they will just make sure you can’t contact them again.... Read more
Tenant
18th Sep 2019 (5 years ago)

S Jean

5/5 Stars
I just want to say a huge thank you to Jasmin and Barnard Marcus Estate Agents for helping me to find an amazing flat in Croydon. From the moment I started the viewing, Jasmin put me at complete ease and was completely personable and professional at the same time. I highly recommend their services for your property needs. Thank you!... Read more
23rd Aug 2019 (5 years ago)

Rezwan

5/5 Stars
Had a great experience finding a property thanks to the excellent staff here, especially Jasmin who was wonderful and a huge help!... Read more
17th Aug 2019 (5 years ago)

F Choudhury

5/5 Stars
Just wanted to say a huge thank you to Jasmine for finding me and my partner a property to rent in the Croydon area. We are loving it!! Much appreciated. Regards, F... Read more
Tenant
15th Aug 2019 (5 years ago)

A Kally-Gallimore

5/5 Stars
Excellent excellent service. The most professional and honest estate agents I have ever come across. Thank you to Bledian and the team for finding the perfect buyer for my property and making it such a smooth process from start to finish. If you have a property to sell I would highly recommend the team at Barnard Marcus.... Read more
Seller
4th Jun 2019 (5 years ago)

Y Otopah

5/5 Stars
Leya and Jasmin in Barnard Marcus East Croydon were AMAZING! From the minute I registered my details with them until the time I had to collect my keys, they were always helpful, polite and very patient with me. I have dealt with a lot of Estate agents in the past but they were the best by far. I highly recommend these girls to anyone looking to rent in the Croydon area... Read more
Tenant
31st May 2019 (5 years ago)

M Kasperska

5/5 Stars
I cannot thank enough Carrie and the team for all help, advice and assistance in selling my house. From the first visit to the day of completion Carrie assisted with her professional knowledge and lovable personality and Kelly made sure all parties involved delivered all paperwork on time. We were selling and buying at the same time and its known this is one of most stressful things to do but we completed in 3 months, no small achievement thanks to the team! Highly recommended... Read more
Seller
17th May 2019 (5 years ago)

N G

5/5 Stars
I had a fantastic experience with the agents at this branch of Barnard Marcus in helping me and my daughter to find the ideal home to move into. Jasmin our agent was extremely helpful and was always super efficient and helped us through the process. I will definitely use their services again in the future.... Read more
Tenant
30th Mar 2019 (5 years ago)

D Croft

5/5 Stars
Just wanted to start of by saying what wonderful pair of hard working ladies (Jasmin and Leya). They was always very polite/friendly and professional. Always keeping me updated with progress of new tenants and viewings. I would highly recommend them and will be using them regularly in the future.... Read more
Landlord
8th Mar 2019 (5 years ago)

J R

5/5 Stars
I've been using the same agents for 15 years. I decided to have a change as I wasnt happy with the last service. My friend recommended Barnard Marcus to me. Leya and Jasmin are the best agents, always keeping me updated on the status of the tenancy and secured me a long term tenant. Thank you ladies for a great service.... Read more
Landlord
11th Feb 2019 (5 years ago)

H Patteson

5/5 Stars
Team Leya and Jas was amazing helping me with both these Properties. It was a Company let and process was smooth and simple, they both kept me updated and always willing to assist. Between the 2 of them they will take the office to the next level!! Very Happy with their services, always blessed me with a smile!!!... Read more
Landlord
1st Feb 2019 (6 years ago)

J Waswa

5/5 Stars
A tricky transaction: Timea (in house mortgage broker) was incredible. After experiencing difficulty with a couple of lenders, she managed to secure a great product. Carrie and Kelly were really helpful on the negotiation side of things after two down valuations. Chuffed all round!! Thank you guys :)... Read more
11th Dec 2018 (6 years ago)

A Properties

5/5 Stars
Hi Carrie, Tony and Bledian, Just wanted to let you know my appreciation for doing an excellent job with the sale of my flat. You ran an excellent process from start to finish, found the right buyer who was willing, committed and more over capable of buying the property. It was really a pleasure to have you.... Read more
Seller
27th Nov 2018 (6 years ago)

R Collins

5/5 Stars
Jasmine Rokib was our agent that took us to view several apartments. She went above and beyond to help us find a gorgeous flat perfect for my daughter and I and in our budget. Both she and Leya Ricketts are extremely knowledgeable, professional and kind. We are Americans with no knowledge about real estate lettings in the UK. Leya and Jasmine made my daughter and I feel so comfortable and welcome, even though we asked a million questions and visited their office every other day as if we lived there.????I would definitely highly recommend. We love these ladies!!... Read more
Tenant
22nd Oct 2018 (6 years ago)

E Granger

5/5 Stars
Barnard Marcus in Croydon is definitely an agent I will be recommending to my friends and family! They were so helpful, honest and efficient with helping me find my new home.... Read more
Buyer
3rd Oct 2018 (6 years ago)

J Bruce

5/5 Stars
EXCELLENT CUSTOMER SERVICE! Will definitely call back in the future.... Read more
3rd Oct 2018 (6 years ago)

B Waedn

5/5 Stars
We would like to thank Tony for his assistance. He provided very professional and efficient service. He would go over and beyond to ensure that our all questions were answered and inquiries we dealt with. He is a very friendly, great communicator and extremely reliable. We were very well looked after and therefore the whole process was pretty smooth... Read more
3rd Oct 2018 (6 years ago)

K Lucy

5/5 Stars
I would like to personally thank everyone at Barnard Marcus for all their hard work helping me secure my dream home!... Read more
Buyer
3rd Oct 2018 (6 years ago)

N jackson

5/5 Stars
I recently took on a rented property via Barnard Marcus. My particular estate agent was charming; understood and was sympathetic to my needs; punctual and efficient. I got exactly what I wanted, and I even got a hug when I collected the keys! They are great.... Read more
Tenant
25th May 2018 (6 years ago)

R Aston

5/5 Stars
I have just moved into new rented accommodation through Barnard Marcus Croydon. My experience has been excellent, very friendly, professional and efficient. Brigitta was awesome!... Read more
Tenant
14th May 2018 (6 years ago)

A Jovánovics

5/5 Stars
5 stars goes to Brigitta who was extremely nice, polite, communicative and helpful. I can honestly say Ive had a very good, if not the best experience dealing with Brigitta. Progression of my application was fast and smooth thanks to her. I'm glad there is someone like her in this business who actually cares about the customers. I appreciate your work Brigitta! Thank you again and keep it going.... Read more
1st Mar 2018 (6 years ago)

J King

5/5 Stars
I recently brought through Barnard Marcus in Croydon and I must say what a pleasant journey it was! Everyone says selling a property is one of the most stressful times of your life. Well Croydon really did prove that wrong.. from the valuation to completion it was a smooth ride. They were very professional and productive! Always helped with any questions or queries. I would definitely recommend using the Croydon branch if anybody needed to buy/sell properties. An additional bonus was they got over the asking price! 5*. Thanks again... Read more
Seller
21st Feb 2018 (6 years ago)

P wells

5/5 Stars
Whilst I didn't end up buying through the Croydon office, I wanted to highlight how happy I was with the efforts the sales team put in to helping me with my onward search. They were very detailed and thorough and even went as far as sending letters to my preferred roads. I would highly recommend the team there at the Croydon office if your looking at buying.... Read more
21st Feb 2018 (6 years ago)

K May

5/5 Stars
Barnard Marcus Croydon was excellent right from when my offer was accepted through to exchange.! Always answered the phone and never had to chase them. I will definitely recommend them for anyone buying or selling your property.... Read more
Buyer
21st Feb 2018 (6 years ago)

M Pasquini

5/5 Stars
Transparency , trusted group and a stress-free process. We rented a place with Barnard Marcus East Croydon recently and thanks to our agent Brigitta all the process went smooth and stress-free. She was lovely and helpful through all the steps from the initial offer to the key collection. She was ready to help and she found a way to solve every small problem that came up. We definitely reccomend Barnard Marcus, and if Brigitta will take care of your moving you won't have to worry at all!... Read more
Tenant
21st Jan 2018 (7 years ago)

J Peters

5/5 Stars
Cannot thank Carrie Rudge, Kelly Finch and the team enough for the fast sale of my flat in Selhurst. I knew if anyone could sell it quickly they could! I really appreciated their friendly help, advice and expertise which made the process far easier. I have already recommend Carrie and the team and would use Barnard Marcus in any future sales.... Read more
Seller
28th Dec 2017 (7 years ago)

M Reene

5/5 Stars
Brilliant and professional! This company was our vendors agents but, I cannot praise them enough! Particularly Kelly F who helped as in this tricky process. She had the patience of a saint! Always professional, knowledgeable and in our case extremely supportive. A big thank you for everything!... Read more
Buyer
7th Nov 2017 (7 years ago)

P Deborah

5/5 Stars
Saturday 26/08 we were caught in several viewings with other agents in view of buying a property.We had also called Barnad Marcus day before for a property of great interest to us but their line was very busy.Saturday while viewing with other agents we called Barnard Marcus and explained to the staff , we would like to view a property in an hour frame.To our great surprise, the office staff sent a gentleman, Sashan who managed to fit us in his extremely busy schedule and we viewed not only one but two properties in less than two hours..Amazing service..Thanks a lot Sashan... Read more
Buyer
29th Aug 2017 (7 years ago)

J Reynolds

5/5 Stars
THANK YOU SO MUCH!!!! After poor dealings when flat hunting with another agent Barnard Marcus came up trumps within 48hrs of me signing up!! The letting team are fab and I think the branch manager (young blonde lady) didn't catch her name sorry but she really helped them, give me the best advice and experince possible! Again thank you :D... Read more
Tenant
1st Jun 2017 (7 years ago)

K Fitzgerald

5/5 Stars
I was fortunate enough to sell my beloved family home earlier this year and have to say a truly fantastic branch to deal with! I was always greeted by warm and friendly staff on arrival and was lucky enough to deal lovely woman by the name of Carrie Rudge. I personally cannot recommend her enough, she made the process stress free (as stress free as moving can be) from start to finish. To you and all your staff, thank you again!! 5 stars... Read more
Seller
1st Jun 2017 (7 years ago)

A Marshall

1/5 Stars
Every Saturday for weeks on end they show uninterested parties around my house and no offers are ever made. What a waste of time and effort. Be warned; if you put your house up for sale with them then you are bound by a 20 week agreement(!!!) and they will not bother to push hard to sell your house!... Read more
Seller
29th Mar 2017 (7 years ago)

S Jeczmien

5/5 Stars
I'm very very happy to recommended Bernard Marcus a specially Yasmina from letting department of Bernard Marcus. She was so helpful, She done for us a very good job, she is very professional, responsible, nice person. She find us a beautiful house from as dreaming , exactly what we was looking and expecting for. We are so thankful and we recommended her to all as friends. She treat all her clients as friends, even in the night time when i was call to Yasmina for help, she was happy to help as much as she can and explain all aspects of the letting process . She create a so nice relation with clients ,so we was feel as we deal with good friend. Thank You Yasmina .... Read more
Tenant
14th Jan 2017 (8 years ago)

Anonymous Homeseller

2/5 Stars
The agents are always friendly and professional, however their rate of communication is poor compared to agents that I have dealt with in the past.... Read more
Seller
6th Jan 2017 (8 years ago)

T Stefaniak

5/5 Stars
Yassmin has been very helpfull, and she was very nice to us :)... Read more
9th Dec 2016 (8 years ago)

R osman

5/5 Stars
The service and attentiveness I received from Bernard & Marcus totally exceeded my expectations, especially in comparison to what I had experienced with several other agents. Kunal was very professional and upon initial phone conversation, invited me for a meeting to properly discuss my needs in order to support me accordingly with finding a tenant. Kunal updated me on a daily basis and there was absolutely nothing I had to chase, the entire process was very professional and I would highly recommend Bernard & Marcus. kind regards... Read more
Landlord
8th Nov 2016 (8 years ago)

S Paul

1/5 Stars
Worst estate agents I've ever dealt with. Polite to your face but telling lies constantly and exhibited threatening behaviour when I challenged them. These are some of the most unscrupulous people I have ever met. I would suspect that any positive reviews here have been written by them!... Read more
29th Oct 2016 (8 years ago)

R Nelson

4/5 Stars
No complaints really. Great service initially from stages of viewing, making offer, making the completion date and all the nitty gritty bits between. Normal frustrations with property purchase for various reasons but experienced great help, particularly from Jermaine from the outset who arranged the property viewing for me and continued to liaise with Kelly and the team right through to the point where I collected my keys. Thanks for all your help guys. Its an absolute pleasure and now happy to be enjoying our new home.... Read more
Buyer
26th Oct 2016 (8 years ago)

G Lot2

4/5 Stars
Good properties ... Read more
18th Oct 2016 (8 years ago)

J Kessler

1/5 Stars
Worst experience on earth. Turned up to the first appointment on a Saturday after travelling for over an hour to the property, only to find out from the vendor that they haven't been informed as as they were sleeping (11 am) they didn't let us view the property. Called the office, nobody from the sales team was in so we made it to our next appointment after someone finally called us 45 min later, only to tell us that the next appointment was also cancelled but NOBODY was bothered to tell us up front. The icing of the cake was, that they weren't even apologetic about it. I'd stay miles away from them.... Read more
14th Aug 2016 (8 years ago)

M Klincheva

5/5 Stars
I am happy I have finally found a property through this agent. Jackson and Shakira have been a great help considering I just moved to the country from Bulgaria :)... Read more
10th Aug 2016 (8 years ago)

B Olufon

4/5 Stars
The incredible support given to me by the very vibrant and friendly lettings team especially Shakira at Barnard Marcus was second to none. They were great at communicating every step of the way and at delivering results! Without a doubt, I will be using their services again and highly recommend them to others. Thank guys keep up the good work! :)... Read more
Landlord
9th Aug 2016 (8 years ago)

M Jackson

5/5 Stars
I let my property through this agent they found me a quality tenant extremely quickly. The communication is the best I have received from any agent I have rented my properties through and I have now allowed them to manage all 3 of my properties.... Read more
Landlord
29th Jul 2016 (8 years ago)

J Clarke

5/5 Stars
I had a really good experience finding a property through this agent. I was very pleased with the support and advice that was given too me by this great lettings team! Thank you very much.... Read more
25th Jul 2016 (8 years ago)

C Eyko

1/5 Stars
definitely do not recommend, not professional, mortgage adviser is the worst among all of them... Read more
1st Jun 2016 (8 years ago)

E Jacob

1/5 Stars
Absolutely terrible experience purchasing a flat through these agents. They lied both to us and the seller at every turn, only concerned about extracting as much money as possible from both parties without actually doing the job they were being paid for. As other reviewers have mentioned, it seems to be standard practice for them to lie to buyers saying that the vendor has specifically requested the use of their in-house solicitors and mortgage broker (both of whom are terrible and caused numerous unnecessary delays to the sale). We have strong reason to believe that they illegally did not pass on the highest offer to the vendor because they did not agree to use their in-house services. Sellers, please steer clear!... Read more
Buyer
6th May 2016 (8 years ago)

C Bartlett

5/5 Stars
Billy and his team are first class! I was looked after extremely well from start to finish! Highly recommended!... Read more
19th Mar 2016 (8 years ago)

M Thompson

5/5 Stars
We recently put in an offer on a house being marketed through Barnard Marcus, dealing with Kelly in the sales department. Having read earlier reviews, I was dubious and nervous. However, Kelly was very friendly and informative, giving us as much help as she could while remaining professional. The thing I appreciated most was how efficient and reliable she is - she always called back when she said she would and kept us updated along the way. Unfortunately, our offer wasn't successful but if Barnard Marcus have a property in future that we like, I look forward to dealing with them again. Thank you!... Read more
18th Feb 2016 (8 years ago)

M Saqib

1/5 Stars
They are absolute liars. They took 350 pounds for advance and stuff. We paid the amount and a week later that lady called and told my husband that our references had not cleared hence they can't rent out the property. My husband spoke to our current landlord and employer to asking why they have not given the right reference and they both told they didn't say anything wrong because we had always paid rent on time and stuff. Then my husband spoke to the letting lady again asking the reason she said for some silly reasons they can't reveal it. Lastly as we had no other choice my husband asked them to refund our advance deposit which we thought was for the property, they said that was the processing fees ....I mean who charges bloody 350 pounds for checking references in 2 days. They are absolutely crap no one should go to them.... Read more
Tenant
11th Jan 2016 (9 years ago)

H nagbag

5/5 Stars
Amazing work Barnard Marcus. Special thanks to Timea Toth, who was all the way with us during the process. She gave all the option and advices which helped us a lot as a first time buyer. We bought a house recently with Help to Buy and and it was amazing how she actually got us what we wanted and the house is great we couldn’t be any happier. I would highly recommend Timea Toth to visit, if your looking to buy a house.... Read more
Buyer
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