Mike
My experience with Bernard Marcus was brilliant, from Yinka to Slawomir with help for the mortgage, but Bernard Marcus as an estate agent were absolutely great.... Read more
27th Nov 2024 (11 weeks ago)
P Arthur
Yinka and the team were excellent throughout the sales process and were able to finalise a very efficient sale . Would highly recommend to anyone who values efficiency, honesty and clear communications. Thank you... Read more
Seller
25th Jun 2024 (7 mo. ago)
S Shah
Mr. Yinka is an exceptional, experience Estate Agent. His very informative, and his attention to details is way above most agent I have come across. He helped us from the beginning of our search to making sure we secured the best property, also helped through the progression and all the way to completion. He is my ideal complete agent and a professional gentleman that I is a joy to have as your agent. I will recommend him anytime.... Read more
Buyer
14th May 2024 (8 mo. ago)
M Brzenacki
They simply lie in the ads! I've just "viewed" a house that I didn't even enter because the ad said that the property had a off street parking, but on site it turned out to be a nasty lie. Terrible practice by this company, they just wasted my time!... Read more
D Malde
Barnard Marcus were great at getting us a sale on our property. Yinca was very helpful and hands on in making everything run smoothly. He went above and beyond to help us!... Read more
Seller
4th May 2024 (9 mo. ago)
S Wright-davis
I’ve had the most amazing service from yinka
All the ups and downs we faced he was amazing through out the whole process.
We finally got our home we wanted and even after everything was finalised yinka still called to check up on how the renovations was going.
Anyway who has yinka in charge of your buy will be over the moon.
Thanks for all your help yinka... Read more
Buyer
11th Mar 2024 (10 mo. ago)
D Abishai
Bought our second family through Yinka.
He was willing to work closely with us to lock in the price we wanted in a fair manner towards us and owner.
James was also involved for some of the steps and assisted us through this process.
Do give them a try ????????
5/5... Read more
Buyer
17th Oct 2023 (1 year ago)
A Rad
Good customer service ????... Read more
13th Jun 2023 (1 year ago)
T Edwards
I was very happy with my experience with Barnard Marcus while my girlfriend and I purchased our new house. Yinka and Carla were always professional and very helpful when resolving any issues and ensuring our purchase was completed.... Read more
Buyer
4th May 2023 (1 year ago)
M Klich
Haven’t bought or sold since 1986, I was honestly not looking forward to the process, however thank you to Barnard Marcus I sold my property and bought in Kent so smoothly.
Thank you all... Read more
Seller
9th Apr 2023 (1 year ago)
K baig
I had a very positive experience with Yinka and his team. The transaction, although there were delays we were always kept up to date and informed throughout. Well done to the team.... Read more
21st Mar 2023 (1 year ago)
M Hormoz
I highly recommend Barnard Marcus Mitcham estate agent
I bought a three bedroom flat from them. Yinka Ashiru the estate agent has been extremely helpful, being in the middle of all negotiations between i and the seller. Mr Ashiru went out of his way to help me with any inquiries i had, especially when some aspects of the sale became challenging.... Read more
Buyer
17th Mar 2023 (1 year ago)
C Radford
I was very happy with the service provided by Vezir and his team. Sold my house over the asking price after an open day with 20+ viewings. Would highly recommend.... Read more
Seller
15th Mar 2023 (1 year ago)
M S.
I and my family would like to thank Vezir so much for selling our property.
I must be honest I didn't have much faith at the beginning as I had a real bad experience with another local agent, However Vezir, delivered what he said he would and Sold our house for over asking price which we really appreciated as we needed every single penny for our onwards, and once again Vezir helped with our onward chain in Kent with there sibling office.
THANK YOU ONCE AGAIN VEZIR REST OF YOUR TEAM... Read more
Seller
12th Mar 2023 (1 year ago)
P Osae
I had a wonderful experience with Barnard Marcus Estate agent in Mitcham during a house purchase. The staff were very nice and treated me with respect.
Yinka and Solvick worked with and supported me throughout the process of house purchasing and offered me a lot of timely professional advice.
I have developed a good relationship with all the members staff particularly Yinka , who even answers my queries on weekdays.
Barnard Marcus offered me a gift on the day I went to collect the keys, and this made my experience of working with them all the more special.
Thank you so much to everyone
of you.... Read more
Buyer
2nd Dec 2022 (2 years ago)
J luis
First time i am renting through Lettings agency Barnard Marcus and till as been 5 stars.
Mr Leon Di Giovanni provides a wonderful job and top person to deal with.
Strongly recommend.... Read more
Tenant
23rd Nov 2022 (2 years ago)
M Properties
I have just sold two conversion flats through Barnard Marcus Mitcham. As a developer I have worked with many Estate Agents, and must say Vezir and his team were really professional in all aspects. I was not misled at any point throughout the process what so ever, and kept uptodate continuously, as were the other side.
Well done guys - good to see good honest agents that keep their word and work tremendously hard and deliver.... Read more
Seller
9th Nov 2022 (2 years ago)
A Welch
Barnard Marcus was the managing agent for the property we recently purchased. Vezir was incredibly helpful, communicative and fair throughout the entire process, which made a huge difference to us as buyers.... Read more
Buyer
5th Nov 2022 (2 years ago)
R Baldwin

If I could give zero stars I absolutely would.
- Useless from start to finish in selling our property. Massively overpriced the property to start with.
- Failed to provide any feedback on any viewings unless chased (and even then not always)
- Tried to use another properties keys in our lock and broke it.
- 3 failed buyers that we were told had been vetted and ultimately dropped out after not being serious or not having the funds which meant we lost out on a home and lots of money. AND meant that our sale kept getting delayed for months at a time.
- Paperwork littered with spelling mistakes and data errors
- Impossible to reach them
- Repeatedly shared confidential information with us including full names, emails,addresses and phone numbers of people who had put in offers
- Didn't show up for viewings
- Buyers dropped out and they didn't even inform us nor did they ever give a real reason
We sold in a much less stressful way through KFH in the end. Paying that little bit more money ultimately well worth it the difference in service and professionalism very clear. Save yourself the stress of attempting to "work" with this branch.... Read more
Seller
19th Oct 2022 (2 years ago)
N K
Vezir and his team have been a joy to work with! Very proactive and honest people that always go above and beyond for their clients. Highly recommend Barnard Marcus Mitcham.... Read more
3rd Oct 2022 (2 years ago)
G Arulsivam
Yinka made sure to keep me informed throughout the whole purchase process and did everything in his power to speed up the sale. Since this was my first purchase it was great to have someone to help along the way... Read more
Buyer
28th Sep 2022 (2 years ago)
N Orders
We recently used Barnard Marcus to purchase our first home. Ended up being quite a drawn out process but we really appreciated the work of Elida and the team who kept us in the loop and up to date with everything that was going on and supported us throughout the whole thing. Big thanks to the BM team!... Read more
Buyer
21st Sep 2022 (2 years ago)
K Sheehan
The most disgusting estate agent they are no manner at all, no customer service they have at all. Absolutely they are an animal.... Read more
20th Sep 2022 (2 years ago)
I Kucher
A little late, I want to thank the team of the Barnard Marcus, and in particular Yinka Ashiru, who was responsible for our case.
Everything was quick, clear, with professional advice and help.
At the beginning of this year, with his help and useful advice, we were able to purchase the home of our dreams.
Good job Yinka and many Thanks!!!... Read more
Buyer
6th Sep 2022 (2 years ago)
V Vincenzo
Hi Everyone,
Today I purchased my 1st proprety in London.
To be honest I know it take time and it is very hard and it was very very hard process.
But, they never let me down the agent from Barnes and Marcus in Mitcham.
They always update me and they help me so much all of the In Particular Ellie, and my Fantastic Broker Slawomir he was the best from beginner to End very professional Broker and al the team Vezar the Manger his Amazing.
All the job they done with me it was ambelivoble straordinary they have experience in their field and they have a good knowledge how to resolve any problems one Big thank you so much to Annabel the lady from Barnes and marcus as her roulo is progressing such the case buy the house all the Team very very professional ???? ???? ???? ???? ????
Polite team always ready to help.
Thank you very much all at the end I have my new house ???? I am so happy ????
From:
Vecchio vincenzo... Read more
Buyer
23rd Aug 2022 (2 years ago)
A Ghit
Barnard Marcus are the best, I achieved way over asking price when I put my property on the market through them. I had my property valued by 3 other agents and none came close to what I achieved.
Vezir and his team were amazing throughout, would definitely recommend.... Read more
Seller
26th Jul 2022 (2 years ago)
R Ahmed
Had the pleasure of working with Elida on a complicated purchase, that had a lot of last minute changes that needed urgent attention. Safe to say, she's been one of the best agents I have worked with, and came with the experience and knowledge to progress any matter. I can't fault her approach and eagerness to help out where she can to get the job done. Hope to work together again with her very soon!... Read more
15th Jul 2022 (2 years ago)
Me
I was with the agency in Mitcham and cannot speak highly enough. Vezir was my point of call and he went way beyond to make sure my sale was as smooth as possible and was not delayed in anyway. Vezir definitely supported me throughout this process and made me feel that I always had someone in my corner. It did not feel at all that it was about their fees but definitely more of a human touch when getting the sale completed successfully.
Eli supported me too towards the end and both kept in contact with both the buyer's solicitor and my own. I would definitely, no questions asked, use them again.
A brilliant team to work with and and who will make sure the sale gets done.... Read more
15th Jul 2022 (2 years ago)
S Khanum
We worked with Vezir on selling our 4 bed property in Mitcham and couldn't recommend his and his teams service enough. From start to finish he was completely working for our interests, provide a high level of potential buyers and guided us through the whole process. We received an accurate and honest valuation which helped position the property to the right buyers without the need for endless disappointing price reductions. Upon acceptance of an offer the team worked tirelessly with us to get the sale complete. We would highly recommend Barnard Marcus as the 'go to' estate agents.... Read more
12th Jul 2022 (2 years ago)
U YALGIN
Vezir and the team at Barnard Marcus Mitcham were fantastic and incredibly supportive in the process of selling my house. We had previously tried to sell our property in 2021 with another agent which quickly went downhill. When Vezir came to value our property he also explained the other services they have. He arranged for me to meet the mortgage advisor, Slawomir who was also very helpful and he was able to compare the market for me which helped me save some money in comparison to my bank. Their knowledge and professionalism has made this process extremely easy for me and my family , and I would recommend their services to anyone that is either selling or buying a property. You won't find anyone better!... Read more
7th Jul 2022 (2 years ago)
D Tufa
The Mitcham team has recently helped us sell our flat and were exceptional. We had tried to sell our flat in 2020 with another estate agent in the area who had failed to get more than 5 viewings in 4+ months. The Barnard Marcus team got us 10 viewings and an offer we accepted within 2 weeks after a successful open house. They were responsive, high-energy, honest and wonderful people to work with.... Read more
6th Jul 2022 (2 years ago)
J Bodger
My wife & I made the mistake of engaging these people to " sell " our house. They are useless beyond compare, completely & utterly. DON'T touch them with a bargepole ........... Read more
11th Jun 2022 (2 years ago)
B Gurung
Best experience with Barnard Marcus. At last after all that ups and down , me and my wife are able to get our first time home. We both appreciate the support of Yinka, Annabel and their team throughout the journey.
Happy with the service and we look forward to working with them again in future.
Thank you Yinka , Annabel and Barnard team for getting us onto this property ladder as first time buyer.... Read more
21st May 2022 (2 years ago)
Y Agyako
Yinka has been fantastic. He sold my property within a day! He had potential buyers lined up. He has been extremely professional, attentive and has communicated with me throughout. He listens and has ensured he took actions in all that was important to me. I cannot recommend Yinka enough. Thank you I am very pleased ans grateful... Read more
20th May 2022 (2 years ago)
Knows the local market well.
Achieved a price that we were happy with.
Efficient, kept us up to date, and the sale completed within 7 weeks of going on the market.
Well done Vezir & Team.... Read more
Seller
12th May 2022 (2 years ago)
They got a buyer fairly quickly. But their service and care was poor.... Read more
Seller
11th May 2022 (2 years ago)
M Sahar
Purchased a property recently in Mitcham area, and it was a pleasant experience.
Vezir was very helpful and attentive throughout the entire process.
He communicated between both parties very well and made sure all paperwork was done on time and upto a standard.
Overall, very pleased with the entire experience. Many thanks to Vezir for his hardwork and guidance throughout the process.... Read more
Buyer
3rd May 2022 (2 years ago)
T Harris
We used Bernard Marcus to sell a house in Mitcham. Highly recommend, professional throughout and excellent communication throughout the selling process. Would use them again!... Read more
Seller
20th Apr 2022 (2 years ago)
M Yilmaz
Very professional and extremely kind and on point, one of the best choices we could of made especially when we are selling our biggest asset. You said you will be happy at the end Vezir and we definitely was, Thank you:)... Read more
Seller
17th Apr 2022 (2 years ago)
D levy
Cannot thank each and everyone of you for not only selling our house for a great price but for finding my mum a property onwards. I know it was hard work guys but we really appreciate it.
God Bless... Read more
Seller
17th Apr 2022 (2 years ago)
K Yilmaz
Overall Very Good and very professional, I like the way Vezir was very honest and Frank and to me was the most important. He did charge a bit more then the other agents however he made up for it later. Good Guy very much would recommend... Read more
14th Apr 2022 (2 years ago)
M slowiak
Absolutely fantastic bunch, as much as selling and buying might be a long and stressful procedure, Vezir was not only very helpful in selling our property however was marvellous in helpingfunf out property in Brighton.
Thank you guys honestly you really so deserve the best.
Take care all and thank you once again... Read more
Seller
8th Apr 2022 (2 years ago)
V patel
We have be looking for properties for very long time and many properties we miss out on because agent no communicate.
When I call Barnard Marcus I explain my position they invite to speak to Dear Rebecca for Mortgage very wonderful person who find me mortgage and then later I see Mr Vezir Branch Manager who then also find me my home on Tamworth lane.They are very honest people they no lie excellent communication and most important very trustworthy team.
Me and my family like thank you god bless all team Mitcham Barnard Marcus.
Victoria also thank you for trlea and Biscuits:)... Read more
Buyer
2nd Apr 2022 (2 years ago)
P Gibbs
I decided to use Barnard Marcus to sell my property and am very happy with the levels of service the team provided. They have been fantastic! Vezir was simply amazing. His knowledge of the market, advice and attention to detail was second to none. Yinka and Annabel were also a pleasure to deal with, constantly providing updates throughout the whole process and always available to answer any questions and/or reach out immediately for any additional information required. They found buyers within 2 months and overall an absolute pleasure to work with. I have no doubt they will come highly recommended by all.... Read more
Seller
28th Mar 2022 (2 years ago)
K Smith
Everything with Barnard Marcus was so smooth for our purchase. Lots of communication, helpful when it came to additional viewings and kept the sale on track. Thanks to Yinka, Annabel, Jas, Christian and Ellie!!!... Read more
Buyer
25th Mar 2022 (2 years ago)
C Barrington
Extremely vexed by these people. Stay away if possible
Lost out on an ideal location because staff at the mitcham office failed to phone me back. I phoned them on Monday, Tuesday and Wednesday. Each time receiving a promise that I would get a call back except on Wednesday afternoon when I called back for the second time that day and was told that the house went under offer earlier that day.... Read more
12th Jan 2022 (3 years ago)
B Shugaa
The best ever service from Dagmara and Ian!
They are true estate agents! They care about their job and reputation! Not money oriented but service driven! I especially recommend them! Dagmara is outstanding! Should do the 1 million dollar listing! She is exceptionally fabulous!... Read more
17th Nov 2021 (3 years ago)
M norman
FEES, FEES, FEES.
We went with another local agent in Mitcham as barnard barcus fees were higher. but after 6 weeks been on the market with the agent things were not working out overall.
So we went back to vez at barnerd marcus I must say the extra 0.5 that barnard marcus charged was worth the while as they achieved an extra whopping £17.500 for our 3 bedroom house.
THANK YOU SO MUCH GUYS
TRUE STORY :)... Read more
Seller
12th Oct 2021 (3 years ago)
S (Princesssaaara)

Unfortunately our experience with Barnad Marcus Mitcham was not the greatest. I found the staff members at Barnard Marcus to be extremely incompetent, unprofessional and lazy. Ali was rude, cocky and a bit full of himself. When we would try and speak to him about the process of selling our house, he would always try and avoid us or make excuses. He would never follow-up on calls or emails. Unfortunately, he overpromises and under delivers!
Unfortunately, our experience with Dagmara was not great either. She would always make mistakes (with prices, number of bedrooms our property had, bringing buyers that cannot financially afford our house - wasting time). Most corrections amendments would require many follow-up calls. I emailed Dagmara to let her know that our house has now been sold (through another estate agency) so that she could remove the listing on Zoopla and she ignored the email and almost three months later, our old house is still listed on Zoopla!
I feel as though the staff at Barnard Marcus lack basic manners, etiquettes and are unprofessional. They do not pay attention to detail (which is an important skill in such a job when dealing with hundreds of thousands of pounds!)
Not impressed, please beware!... Read more
Seller
28th Jun 2021 (3 years ago)
K Watching
This estate agency is an absolute joke, I think I've never dealed with so incompetent and rude people, and I am not talking only about estate agencies, SHOCKING service.
They promised to call me back over TEN times, and it never happened, when I managed to arrange viewings they cancelled all of them last minute giving some ridiculous excuses, when I already took time off at work.
5 stars reviews from new Google accounts (with 1 or two reviews), interesting..
If you want to sell your property, I would not advise to use this agency, it is a nightmare to potential buyers.... Read more
10th Jun 2021 (3 years ago)
D O'Sullivan
I sold my flat through Barnard Marcus in Mitcham. My agent was Dagmara Madej she is throughly professional and responded to my calls and emails immediately. I never had to wait long for a response even if she was busy, I would always be acknowledged.
Dagmara achieved my asking price where other agents were sceptical it could be achieved. Dagmara shows empathy and understanding of your situation and is a credit to her profession.... Read more
Seller
18th May 2021 (3 years ago)
P szczepanowski
I'm trying to view one property from last 10 days.
My first appointment was cancelled as the agents after booking me 4 days earlier said that they don't have keys for the property yet. Following week after few calls that no one ever called back I've managed to book viewing for another Saturday 12.30. Today it's a viewing day 11.55 . I called 2 times already asking for exact addresses and trying to confirm. I was told each time someone will call me back. When I called 3rd time at 12.10... no answer.
BUNCH OF AMATEURS AND IGNORANTS... Read more
8th May 2021 (3 years ago)
Robyn
Barnard Marcus Mitcham did a great job selling my property which had several false starts. Dagmara in particular was fantastic. She was incredibly responsive and was great at helping me push the sale over the finish when my solicitor were being useless. They worked hard for my commission and I would recommend them.... Read more
Seller
26th Apr 2021 (3 years ago)
They were very enthusiastic when they came round for the valuation and thought they'd have no trouble selling our property. 5 - 6 weeks later we'd had one viewing and no comments / feedback. We tried contacting them by email and voicemail and got no response so cancelled our contract with them.... Read more
Seller
26th Apr 2021 (3 years ago)
A Malik
Amazing service from Vezir in Banard Marcus Mitcham! All queries answered straight away and great advise always given making it a smooth purchase with nothing to worry about!
Thanks to the Whole Team!... Read more
Buyer
2nd Apr 2021 (3 years ago)
A Patel

Both Vezir and Ali showed incredibly poor customer service, I have dealt with other branches of barnard marcus and found them to have excellent customer service, perhaps this branch has bitten off more than it can chew. they do not respond or call you back when they tell you they will, you have to constantly chase them even after putting an offer in to get any information and they do not respond to emails or calls at all sometimes. I would recommend avoiding this branch at all costs. I put an offer in on a property which was ultimately unsuccessful, throughout the offer process they promised to give an update the next day by a certain time even if there was nothing to update or the seller was still thinking, they never did call and i had to call multiple times and wait hours before they got back to me. they similarly promised me multiple times to send other similar properties for viewing after the unsuccessful bid and i called and chased to be sent these properties multiple times both via phone and email and they were never sent or responded to... Read more
30th Mar 2021 (3 years ago)
D Calistru
We have recently move in our new house and we extremely satisfied with Barnard Marcus service - SPECIAL SHOUT OUT to our agent Dagmara Madej from Mitcham area! She did a lot of efforts for us, always on top of things, very responsive, friendly and professional at the same time. Her soft skills and communication connection are great! If only I could give 10 out of 5**** ! Fantastic job! Happy customers !... Read more
Buyer
8th Dec 2020 (4 years ago)
G Delmage
Had a great experience with Barnard Marcus. We became lifetime members when we bought our house, and so used them again to sell, and glad we did. They were happy to listen to our suggested asking price, and gave good feedback and ultimately got it sold with a fairly quick turn around. I was particularly impressed with response times, as at no time was I left in the lurch about progress, viewings, feedback etc. James was a wizard, and I think secretly enjoyed doing the viewings so he could play with the cat. Dhamersh was also great as the in house mortgage broker, and patiently explained and prepared the necessaries. Good job all and thanks.... Read more
Seller
19th Nov 2020 (4 years ago)
H D
Barnard Marcus have recently sold my property in Mitcham. I have had it on the market before with a different agent but they were really no good. James was absolutely fantastic, not your typical estate agent. He was professional, honest, engaged and put his all into us as a client. I would highly recommend working with James and should I ever need any assistance in the future I will go straight to him. Pleasure to work with A* recommendation for James and the Barnard Marcus Mitcham Branch... Read more
Seller
29th Sep 2020 (4 years ago)
L osman
I had been renting my property out in Mitcham for the last 10 years. I then decided to sell so I had 4 valuations from all the local agents in Mitcham.
I live in Cornwall so to be honest I didn't have much knowledge about the sales market.
Ali from Barnard Marcus did quote the highest FEE out of the 4 agents.
However he did keep his promise and achieve £8250 then what I originally wanted.
Thank you so so much Ali.
You don't look like Brad Pitt but a little change in the colour of hair will make you look much younger :)... Read more
Seller
27th Feb 2020 (4 years ago)
A Wierzbowski
Fantastic service all around
The Sales team in Mitcham Barnard Marcus was very helpful, knowledgeable and available when I need them. They were able to secure the deal and get me the best offer on my property during Open House. A massive thank you to Ali and Dagmara to make the process smooth and easy taking to consideration my work arrangements.
Highly recommend!... Read more
Seller
25th Feb 2020 (4 years ago)
A Devi
Recently brought my first home from here. Excellent service! Dharmesh, their mortgage manager was awesome. He explained everything from the beginning. He made the journey smoother for us answering all our questions. Highly recommended!! Thanks... Read more
Buyer
24th Feb 2020 (4 years ago)
E Stone
All the team were very friendly and helpful. We had regular updates all the way through with both sale and purchase.A big thank you to Dagmara and Ali for their excellent service. We were very grateful for their advise and expertise. All in all a good experience in what is a stressful process, I would definitely use again and recommend to other people.... Read more
Seller
2nd Feb 2020 (5 years ago)
T john
Great experience selling my property with Barnard Marcus Mitcham, Ali came and valued my property, which was in line with the other valuations i had! Within the first week I had received multiple viewings and an offer that was very close to my asking price. Everything went smoothly and we have now moved.... Read more
Seller
28th Jan 2020 (5 years ago)
J p
Just wanted to say a huge thank you to the Mitcham team for helping me find my dream home, much appreciated and would highly recommend !... Read more
Buyer
27th Jan 2020 (5 years ago)
L jane
I cannot thank Barnard Marcus Mitcham enough! I met Ali in November and he promised me he would sell my property, in one week I was under offer and buying my dream home! I have now completed and made the hardest decision, the easiest journey. Dharmesh, the Mortgage Broker helped me which could not of gone more smoothly. If you're looking for an Estate Agent locally, I would strongly recommend Barnard Marcus :)... Read more
Seller
27th Jan 2020 (5 years ago)
P noble
The team (kayvan especially) went above and beyond throughout my transaction, I can’t thank them enough for all the help they provided me with. Would highly recommend!... Read more
24th Jan 2020 (5 years ago)
Rhene
Would like to show appreciation for the hard work professionalism and efficiency of Kayvan and Ali got my property sold and then quickly adapted to find me one to buy. And kept in contact right to the end and also after Kayvan even getting things sorted while off from work.
Much appreciated guys keep up the good work!... Read more
Seller
11th Dec 2019 (5 years ago)
A Ghose
Wish I could’ve given 0. The manager talks a great talk but once the contract was signed they were nowhere to be seen. Full of excuses. Will never use them again. Avoid if possible... Read more
19th Oct 2019 (5 years ago)
P Johnson
Remarkable service! Many thanks to Vezir and Ali, thanks to them the process went in the right way. All very indulgent and helpful.... Read more
16th Sep 2019 (5 years ago)
S Harrison
I would definitely recommend Barnard Marcus. The process was made so easy by the expert provided Vezir. i have been stunned at the calibre of the supplied service.... Read more
11th Sep 2019 (5 years ago)
M Venn
I'm really happy with the service required, The manager Ali was very efficient, supportive and responded to all my queries and requests gracefully.He also assured personally that all tenancy related proceedings were running smoothly which put my mind to ease. Overall, Barnard Marcus was a positive experience for myself and my husband.... Read more
Tenant
6th Sep 2019 (5 years ago)
R Lawrence
Dagamara has been very efficient and considerate. I could not ask for a better person to deal with throughout the process of buying a property. I felt more assured as i kept communicating with Dagamara. Highly Recommend... Read more
Buyer
4th Sep 2019 (5 years ago)
S Kathir
I won't recommend this agency at all. So ridicules... Read more
3rd Jul 2019 (5 years ago)
V Andriuskeviciute
Thank you Barnard Marcus Agents for exelent job,finaly i have my property,was so kind to deal with all of you...... Read more
Buyer
18th Jan 2019 (6 years ago)
B Peace
I recently bought an apartment through Barnard Marcus! Big thank you to Vezir for providing stress free service! Would definitely recommend their team!... Read more
Buyer
2nd Jan 2019 (6 years ago)
A Collinson
Worked with Vezir, who was very professional and helpful! He helped me to find a dream house very quickly!... Read more
Buyer
21st Dec 2018 (6 years ago)
P Bertin
Barnard Marcus are phenomenal!!
Olu was extremely pleasant to work with. He set aside the opportunity to run through the things with us. He was constantly accessible on the phone and for a last minute viewings!!... Read more
8th Dec 2018 (6 years ago)
S Mirkovic
I sold my house with Barnard Marcus Mitcham and I had a brilliant service from Ali Qazi. He was extremely friendly, helpful and knowledgeable. Everything went very easy and smoothly. Thank you very much!!
I would strongly recommend them!!... Read more
Seller
30th Nov 2018 (6 years ago)
G Fallon
Olu has been a pleasure to deal with. He immediately understood what we were looking for and in a week we put an offer on a house! He introduced us to the Mortgage Advisor Alex and went through the whole house buying process and got us a good deal on our mortgage!... Read more
Buyer
28th Nov 2018 (6 years ago)
V thanapal
Bought a house which was being marketed by Barnard Marcus Mitcham branch. Overall, satisfied with the experience. We dealt mainly with Olu who was very helpful. Commendation must go out to Michelle Faulkner who is the sales progression manager at Barnard Marcus and who worked tirelessly to ensure a smooth and speedy completion. She was a very good point of contact and effectively chased and managed the solicitors on both sides.... Read more
Buyer
19th Oct 2018 (6 years ago)
L clark
I initially made an offer through a different agent in Mitcham, however the process took for ever and we was told the property was a Freehold to later to find out its was a Lease hold which was a joke.
We then viewed a property through Vezir at Barnard Marcus, we told him what had happened previously and he assured us we would not have the same problems at Barnard Marcus.
We eventually made an offer after viewings 5 properties our offer was accepted within 48 hours.
Vezir also helped us with the mortgage and over the course of 25 years we saved £12.544.
We would like to thank Vezir and Barnard Marcus for their professional attitude and caring thoughts.
Not much more to say frankly apart from THANK YOU GUYS
I hope you enjoyed the Brazilian Chocolates Vezir ?... Read more
Buyer
2nd Oct 2018 (6 years ago)
G Thakur
I do not understand these people. Had a viewing of a property on 26/May I liked the property. I called the office next working day. I was told by the manager to see their adviser. Did that next day
Everything went well, made an offer I was told they would contact me. I rang after 3 day to find out the property is gone. “I was told I was late to make an offer” makes no sense, late by one day?. Least they should have told me some one has put a higher offer, I might could have matched it or
not who knows.... Read more
Buyer
3rd Jun 2018 (6 years ago)
G lessly
Good work guys Nadaya their administrator was very helpful she introduced us to Alex their mortgage broker who gave me advice on getting on to the property ladder a month later I came back to him and he provided me with the best rate they had !... Read more
27th May 2018 (6 years ago)
D butler
great team Amazing experience they sold my property within a week. Great work guys especially Olu he kept me updated all the time gave me constructive feed back.... Read more
Seller
27th May 2018 (6 years ago)
L forster
great team, they guided me through the buying process from start to finish. excellent service from Olu, he is an amazing kid. keep up the great work guys !... Read more
Buyer
27th May 2018 (6 years ago)
N Modeste
Highly recommend Barnard Marcus Mitcham. Olu and Ali are great - like with anything you do have to be clear on what your expectations are, but the customer service from Ali is great! Thank you! We owe a massive thank you to Michelle (sales progression) who was relentless in getting us to exchange contracts as part of a tricky chain. What an absolute diamond!!... Read more
Buyer
12th Apr 2018 (6 years ago)
B Blackwell

We (finally) sold out property with Barnard Marcus in Mitcham in March this year. However, the process was long, stressful and most of the issues we encountered during the sale were as a direct result of the incompetence of staff at this branch.
Viewings were arranged with very little to no notice at all. Once the viewings had taken place, feedback would be near impossible to get. I had to phone up to five times a day to speak to someone about feedback as a result of the viewings. Anybody who has sold a house will know that feedback from viewings is what you use to ensure that your house appeals to buyers.
Once we came under offer, the real trouble began. Barnard Marcus clearly do not vet their buyers well enough. Before buyers are able to put offers on properties, it is good practice for the agent selling the property to ensure that the bidder has funds in place in order to purchase the property or has passed an affordability test. My buyer had neither. This only became evident after our house was taken off of the market.
The offer on our property was received and accepted in October 2017 and we only completed in March 2018. This was due to the fact that our buyer had not got a mortgage offer in place and when he did get an offer in place, there was a shortfall of nearly £20,000. It took a further two months to sort the deal out.
I understand that these issues do arise when dealing with property. However, the way it was handled by Barnard Marcus was nothing short of a disgrace. Their staff simply do no communicate with clients enough and you are left to chase them for information and answers.
As soon as you are under offer they pass you onto their completion team and they are just as bad, if not worse at keeping you up to speed with proceedings.
When you are involved in a long chain, information is key. A lack of information puts everybody in the chain on edge and in my case, the chain nearly collapsed a number of times because Barnard Marcus were not responding to requests for updates and information.
In the end, we simultaneously exchanged and completed on the same day. This was because our buyer's mortgage company would not release funds until the day of completion. I really needed Barnard Marcus to be on the ball in terms of chasing solicitors and mortgage brokers on that day and they simply did nothing. Again, I was left to call, chase and update everybody.
Selling my house was the most stressful thing I have done. I am convinced that had I not used Barnard Marcus, the stress would have been at least halved. Their staff are not trained to the standard required, they have no communication skills, they lack customer focus and I honestly do not see how they continue to operate as a business.
I was heartbroken to have to pay them any money for the service they provided me and would strongly advise anybody considering using them to think again. You will regret it.
I hope this helps future buyers and sellers alike.... Read more
Seller
4th Apr 2018 (6 years ago)
N Ivanov
Excellent agents to sale a property through! Great service, very helpful and easy to deal with. The process was simple and smooth. Thank you Ali Qazi and team!... Read more
Seller
18th Mar 2018 (6 years ago)
J Silvera
Barnard Marcus Mitcham was amazing and held my hand through the whole buying experience, as it was my first time... I am truly thankful to the team!... Read more
Buyer
15th Mar 2018 (6 years ago)
R Miskinyte
I am so disappointed with a company ,we was arrange to see the property and one of the staff suppose to call us back, we been waiting for a week and no one called back, when I called they said the property sold out in January. So obviously information was given wrong , customer service was very rude and definitely I won't recommend Barnard Marcus in Mitcham. Surrey.... Read more
20th Feb 2018 (6 years ago)
R Khan
It was a perfect experience, they have a very strong team, Olu actually said to me over the phone he will get my property sold by the weekend that he had a buyer. I didn't believe him so I just tested Barnard Marcus as a company. Believe it or not the buyers came round over the weekend and put an offer on my property after months of hoping from one agent to another. Well done Barnard Marcus Mitcham !!!!... Read more
Seller
3rd Jan 2018 (7 years ago)
A Dunns
A fantastic bunch of ppl. Really helpful, friendly and professional. Bought my property through them and it was as easy as. Thank you to all the team and hope you guys enjoyed the chocolates... Read more
Buyer
3rd Jan 2018 (7 years ago)
B Seaborne

We were fed misinformation (lies) from these estate agents from the start; regarding works that were due to be carried out on the property.
However, the sale was finally completed and the property became ours. Just one problem though; these estate agents, Barnard Marcus Mitcham, have LOST the keys to the property we now own, denying us access to it.
They neglected to inform us of this until the day that we were supposed to get the keys (The day of writing this review).
The whole day, we were phoning them and being told that they'd get back to us but after hours of hearing nothing from them, we had to go down to the office and refuse to leave until they gave us access to the house that they just sold us.
No individual at the office wanted to take any responsibility, and just kept making excuses, and no managers could be contacted.
Thankfully we have people who would let us stay with them, otherwise we would be homeless right now, locked out of the property that we just bought. A "spare" key is being shipped to us from the previous owner of the property. As to whether there should even have been a spare set of keys to the property that we were previously not made aware of is also questionable.
Nobody knows where the missing set of keys are. These estate agents have genuinely lost them.
This level of incompetence is truly outstanding and these estate agents should be avoided at all costs.... Read more
Buyer
13th Dec 2017 (7 years ago)
A Davis
Would highly recommend, I recived excellent customer service over the phone from Olu when deciding to sell. Highly recommend there in house mortgage broker Alix, who provided me and my wife with the best rates.... Read more
Seller
21st Nov 2017 (7 years ago)
P Khan
Highly recommend mitcham, Vezir handle my deal with great professionalism, the branch manager has amazing experience and reassured me throughout the whole process. A well trained and talented team.... Read more
21st Nov 2017 (7 years ago)
S Whitehead
the worst branch of an organisation anyone could have the misfortune of dealing with......... Read more
22nd Aug 2017 (7 years ago)
J stateczny
STAY AWAY.
We regret using Barnard Marcus, staff been rude, there was a situation where we've been shouted at, we've been lied to two ocasions and we learned it's NOT estate agent rolli to update you with your sell (we had to pay 5k), when complained in the head office were been told agent ONLT have to find the buyer, nothing else, had to do everything ourselves pretty much... but the HIGHLIGHT of entire experience was when AGENT left our FRONT DOOR WIDE OPEN (thanks Robin)
Pleasant experience:
There mortgage is brilliant, focused and professional.Glenn is a Top Man
Manager: Carries professional, she knows what she's doing, apologetic after every issue we had with them, it was just to many...
Update. They passing your personal details to 3rd party companies, someone just called pushing new broadband and landline.
When called the agent saying I'm not happy about that been told that's standard procedure... Apparently no data protection with them....
Highly unhappy... Read more
Seller
21st Feb 2017 (7 years ago)
H skidmarks
HALF-WIT MORONS WORKING HERE AND DESPERATE FOR YOUR MONEY. DO NOT TRUST THESE HALFWIT MORONS.
AVOID.... Read more
15th Feb 2017 (7 years ago)
J stateczny
STAY AWAY.
We regret using Barnard Marcus, staff been rude, there was a situation where we've been shouted at, we've been lied to two ocasions and we learned it's NOT estate agent rolli to update you with your sell (we had to pay 5k), when complained in the head office were been told agent ONLT have to find the buyer, nothing else, had to do everything ourselves pretty much... but the HIGHLIGHT of entire experience was when AGENT left our FRONT DOOR WIDE OPEN (thanks Robin)
Pleasant experience:
There mortgage is brilliant, focused and professional.Glenn is a Top Man
Manager: Carries professional, she knows what she's doing, apologetic after every issue we had with them, it was just to many...... Read more
Seller
20th Jan 2017 (8 years ago)
S Ben
Very, Very Poor Service from the Lettings Dept. and they Delete your Reviews if you write BAD Reviews about them.
Do NOT Trust these Complete money grabbing Idiots.
AVOID.... Read more
16th Dec 2016 (8 years ago)
R Patel
After looking for a number of months in Streatham I decided to look at Mitcham for a home for my family. The team in Barnard Marcus were a cut above the rest with friendly advice and NO PRESSURE! Every other in the area were aggressive and dismissive. They offered really good advice for my mortgage and found us a great home! I have recommended them to all my friends.... Read more
Buyer
23rd Nov 2016 (8 years ago)
F arse
DISGUSTING SERVICE.
Do Not use this Agents as they are only interested in your Money.
They provide very Poor Service and the Lettings manager Vincent
is a complete MORON.... Read more
Landlord
3rd Nov 2016 (8 years ago)
M man
The WORST Letting Agents in Mitcham.
The Lettings Manager is a HALFWIT.
He is a complete WASTE OF SPACE.
Wasted a lot of my money on this Mitcham Agents.... Read more
19th Oct 2016 (8 years ago)
F arse
The Lettings Manager is a complete MORONIC IDIOT who finds Landlords idiotic MORONS for TENANTS and DELETES BAD REVIEWS.
AVOID THIS MORONIC LETTING AGENT.
MINUS, MINUS 5 STARS. ZILCH... Read more
Landlord
18th Oct 2016 (8 years ago)
E Heady
I contacted Barnard Marcus, Mitcham to get my house valued as I was keen to know the value as I've been in my home for 20 years. I felt the entire process from start to finish was extremely helpful and professional.
When I am ready to sell, I will be sure to contact Barnard Marcus. highly recommend speaking to them to get yours valued!! :)... Read more
Seller
18th Oct 2016 (8 years ago)
I Wilson
I would advise anyone to avoid this company at all costs. They lied about the tenants' references, did nothing when the rent want paid, and even tried not to give me the deposit. Disfunctional, incompetent, worse than useless.... Read more
Landlord
27th Sep 2016 (8 years ago)
T Nelson
Rude staff and can't be trusted - not even to turn up to appointments. Highly recommend you avoid.... Read more
17th Sep 2016 (8 years ago)
S pig
The Most Moronic IDIOT working in this Branch as a lettings manager
who found us complete MORONS for Tenants who Destroyed our property
and all our complaints to this Moronic useless manager were ignored.
AVOID THIS BRANCH AS THE MANAGER IS A COMPLETE IDIOT.
ZERO, ZERO STARS
ZILCH.... Read more
Landlord
3rd Aug 2016 (8 years ago)
K chunilal
The lettings manager here is a complete Moronic HALFWIT.
Never answer your calls, never responds back to your call messages and never ever listens to your requests and he's a complete waste of time.
'ZERO STAR'.... Read more
Landlord
15th Jul 2016 (8 years ago)
J kay
The WORST LETTING AGENTS IN MITCHAM.
The Lettings Mitcham Manager is a complete HALFWIT.
He doesn't know his job and never ever responds to your phone calls or your emails.
He is one big JOKE as a lettings manager and completely USELESS as a Manager.
Totally inefficient and a complete Waste of Time as lettings agents.
Will never use them again
... Read more
Tenant
11th Nov 2015 (9 years ago)