R miller
Efficient service and Communication throughout... Read more
18th Oct 2024 (16 weeks ago)
G Cashman
Pasquale is excellent, unlike other mortgage advisors he'll spend a proper, decent amount of time with you and understand what you need and explains this excellently! Aaliyah was also very good and showed me round 4 properties at speed, and Matt the manager has helped me secure an offer on my top choice so can't be happier! Matt is not like other estate agents it seems, he's honest and fair. Something you don't always come across much in the industry. Sale not yet complete, watch this space for new review once completed.... Read more
Seller
16th Oct 2024 (17 weeks ago)
B Galloway
Fintan was fantastic. He displayed real tenacity in ensuring that I found the right property to suit my needs. He also worked well with the landlord to fulfill the requests that I had so that I could move into the property within the tight deadline that I had. If you need a reliable, talented, hardworking and friendly, estate agent, then he is the one for you.... Read more
Tenant
30th Sep 2024 (19 weeks ago)
m
Matt and scott have been amazing with helping us and supporting us through our first time buying our property. Thank you so much for your kindess and help. You have been so supportive! Couldnt ask for a better estate agent! We would also like to thank charlotte as she really helped us out so quickly the day we exchanged!
We are so lucky that we bought our first home with you all, we highly recommend everyone to start their journey with barnard marcus south croydon... Read more
Buyer
30th Aug 2024 (23 weeks ago)
F C
Thank you to all who worked hard to sell my flat. Huge thanks in particular to Jed who was incredible and worked his magic (and worked round the clock) to secure another buyer when everything fell through. Because of him, we were able to sell and move to our new home in time. 5 stars to Jed!... Read more
Seller
29th Aug 2024 (23 weeks ago)
R Sandhu
This was the third time I had dealt with the South Croydon branch of Bernard Marcus (twice for a purchase, once for a sale). Matthew and his team were professional, and Charlotte Williams was running the sale. Charlotte was organised and kept me informed (during the marketing period) of all potential viewings and I appreciated she gave me a heads up and asked for the go-ahead before confirming the appointment. During the legal process, she was also great at chasing both sides and managing the buyer. I appreciated her understanding my favoured method of communication (over email) so I did not have to be concerned about missing calls. Overall very positive review for Charlotte, Matthew and the team.... Read more
Seller
20th Aug 2024 (25 weeks ago)
J Lederman
The experience of selling my house with Barnard Marcus in South Croydon was a very long process. Through no fault of the team I had 2 buyers pull out at the point of exchange but when that happened there was a great effort to get viewers back in straight away.
I think selling my house involved almost ever member of the team! However, success was achieved in the end. Many thanks.... Read more
Seller
19th Aug 2024 (25 weeks ago)
D Gupta
I had a terrible experience with Barnard Marcus at Horizon Apartments. As students, we were promised our security deposit back within a month, but it's been much longer and we haven't seen a penny. The agents have been rude and unhelpful, and we've had to pay extra for accommodation and transportation due to their delays. This whole situation has been a nightmare. Avoid Barnard Marcus at all costs!... Read more
Tenant
1st Aug 2024 (6 mo. ago)
P Wadhera

I am deeply disappointed with the services provided by Barnard Marcus regarding our stay at Horizon Apartments, Flat Number 1, CR2 7FA. My friends and I, all students, have faced numerous issues with the return of our security deposit.
Despite the contract clearly stating that the deposit should be returned within 15-30 days, it has been well past that period with no funds credited to our accounts. Our attempts to contact the agents have been met with ignorance and even mockery, which is highly unprofessional and distressing.
Additionally, we incurred extra expenses for an initial Airbnb stay and cab fares due to the delays in accommodation arrangements, which were promised to be reimbursed but have not been honored. This entire experience has been mentally exhausting and feels like we are being taken advantage of because we are students.
I strongly advise others to be cautious and consider these issues before dealing with Barnard Marcus. We are now forced to pursue legal action to get our money back, which is a situation no tenant should have to face. Worst Uk Sales/Lettings agency EVER.
I didn't want to give them even 1 star.
Sincerely disappointed... Read more
Tenant
1st Aug 2024 (6 mo. ago)
A Aslam
Best service I ever had.
From start till end Charlotte was completely onit. Updating everything single step and most importantly communicating super fast, responding most of email within hour ????
Thank you once again for all the help, highly recommend the service ????.... Read more
26th Jul 2024 (6 mo. ago)
S Ryan
Brilliant service from both Charlotte and Matt throughout. They were instrumental in selling our property.
Communicative, professional and transparent.
Five stars.... Read more
Seller
24th Jul 2024 (6 mo. ago)
C Beames
At times great at other times not great. Had the property on for 6 months, not lots of viewings but a fair few. Some staff care about the customer whilst others don’t really. The experience wasn’t amazing but as expected. They took the property off the market a month ago, I had to chase and ask why and they said it should still be ok. It’s been a few weeks and still hasn’t been put on. We’ve dis instructed them because of the above.... Read more
Seller
2nd Jul 2024 (7 mo. ago)
B Leonie
I've had the best experience with Barnard Marcus, Selsdon Road, from start to finish. Matt who organised the viewings and found me a buyer, through to Charlotte who reassured me throughout the whole process and communicate brilliantly between our solicitors. Can't fault them, very great team. Would definitely recommend, over & over again!... Read more
Seller
2nd Jul 2024 (7 mo. ago)
K Florence
Charlotte was really helpful, and kept us informed all the way through. Great service and communication.... Read more
29th May 2024 (8 mo. ago)
V Harvey
Jed is exceptional, driven to get the deal done and very responsive (even replying to me on his days off work). He was a key part of chasing solicitors and getting the property purchase over the line. Highly recommend! Cheers... Read more
Buyer
23rd May 2024 (8 mo. ago)
J white
I’d like to say thank you to Barnard Marcus for helping us with purchasing a new property, they’ve helped us from the start right the way up until the completion date.
Would like to say a thank you to Charlotte Williams as she’s been very accommodating and helpful and without this it could have been very stressful.
Thanks for all your help.... Read more
Buyer
13th May 2024 (8 mo. ago)
M Sanchez
My experience is being very good, Giorgia is taking care of me and from the first moment I give it a score of 10, I have a totally personalized attention, it is very involved and the truth meets my expectations, I recommend that if you are looking for a property in Croydon contact her, it is very professional, I recommend it.... Read more
B Knowles
Joe was very professional & helpful ????... Read more
2nd Apr 2024 (10 mo. ago)
N Kyritsis
We are completing on the sale of our house today and I want to thank the Barnard Marcus team in South Croydon for providing an excellent service.
I want to extend a special thank you to Jed Peerless who deserves a lot of credit for the successful completion of the sale of our house.
He communicated regularly with both solicitors and the buyers, provided regular updates and clear, concise and accurate information and he showed great energy and commitment.
It is also worth mentioning Charlotte, a very helpful, polite and cheerful person.
Thank you South Croydon team. Good luck for the future... Read more
Seller
28th Mar 2024 (10 mo. ago)
J Ali
Dealing with Jordan with a view to renting my current home was a pleasure. Customer service was top notch and I wish him and his team all the very best... Read more
Landlord
26th Mar 2024 (10 mo. ago)
L Nyakuchena
Very good experience with renting from this branch. Thank you to Jordan for assisting myself & wife.... Read more
Tenant
25th Mar 2024 (10 mo. ago)
F Modesta
I would definitely recommend. Joe Olang was super helpful, he had great knowledge of the area, near by parks, route to the station, etc. Efficient and effective service, the communication was great! We were kept well informed throughout our apartment search journey, he really helped us find the perfect place. Great attitudes all round, thank you Joe!... Read more
20th Mar 2024 (10 mo. ago)
C B
Couldn’t have been more helpful dealing with a ridiculously complicated sale for me. Bought through them 17 years ago. Sold through them this month, brilliant experience both times.... Read more
Seller
29th Feb 2024 (11 mo. ago)
D Garrett
Just completed on a flat in Croydon, all very smooth. Thanks to Jed Peerless who showed us around various properties, swiftly provided answers to all of our questions and when we decided what we wanted facilitated the bidding and arrangements for solicitors, lawyers, etc. Would highly recommend his handling of the entire process.
James... Read more
Buyer
26th Feb 2024 (11 mo. ago)
A Fanning
We recently rented a property with Barnard Marcus, which we are greatly impressed with. Zuzanna and Jordan were both wonderful agents who helped us every step of the way! They were completely understanding when we made small errors on the reference forms and helped me correct this with ease. They were just fantastic, had plenty of time for me and truly made a moving process that is usually a nightmare, something to look forward to. Thank you so much Zuzanna and Jordan!... Read more
Tenant
22nd Feb 2024 (11 mo. ago)
E Matsunaga
Recently sold my flat in South Croydon - advertised via many of the local providers - Streets Ahead, Haart, Choices, Barnard Marcus.
Avoid Barnard Marcus at all costs - they got no viewers, and they almost sabotaged my sale through Streets Ahead by calling my buyer and telling him I was still looking to find a buyer for my flat, over a month after I instructed them to take it off the market. When we were viewing other properties to buy, we found Barnard Marcus often don't turn up to viewings, and harass buyers with poor customer service. AVOID!!!
Go for Streets Ahead instead - they were excellent, got dozens of viewers in, always checked times in advance and were there to host all viewings. They found two buyers - one fell through and the other purchased the flat.... Read more
Seller
18th Feb 2024 (11 mo. ago)
N Chandaria

The offer process was dealt with quickly by Mason Gates however after that we didn't receive the best customer service. Mason left the agency half way through our purchase but we received no communication to let us know that was happening and who would be our new point of contact. Several emails were sent to Mason without reply (assuming this is because he was on his notice period) and then we only found out he left when sending another chaser and getting an out of office saying he had left the company. Our purchase was then picked up by Matthew Nobbs however whilst he would reply to some emails, sadly some emails were ignored. Generally when Barnard Marcus needed information from their side they would be quick to chase, however when we needed information from them we would have to send several chasers. In the end we only received one day's notice of the exchange date which was not ideal. Overall the purchase went through so we were happy with that but it likely could have been quicker if there was better communication from Barnard Marcus.... Read more
Buyer
28th Dec 2023 (1 year ago)
K Salluri
Mathew from Barnard Marcus was cooperative and kept us informed through out the probate process. Arranged access to the property multiple times which made us believe that the property is right for our needs. Communication is key for any transaction let alone once in a life time purchase of family home. Quite happy over all - Mr and Mrs Salluri... Read more
Buyer
27th Nov 2023 (1 year ago)
H Smith
This branch has poor communication skills and they don't take pride in customer service.
The only time they are kissing up to you is the minute you are putting down a deposit so they can get commision or some kind of bonus i bet.
First off Jordan is so unprofessional its a joke. The landlord decided not to rent to me and my husband and when we requested our holding deposit back. Jordan told us it was being processed but we did not receive it for another month with much ringing and emailing the branch.
Seriously do not work with this branch to rent a home because they seem like they do not have the customers best interest at heart.
I feel like they will lie about property information to gain a financial advantage for themselves.
Really upset with this experience.... Read more
Tenant
2nd Oct 2023 (1 year ago)
J arthur
Use this estate agent at your peril for renting. They took my deposit of £260 and refused to give it back stating I lied about my salary on my application form.. When I asked for proof of this as it was not true they refused to show me my application form which would prove I did not give them false information. I took them to the County Court and they were issued with a CCJ. Only then did they return my deposit. This cost £35 to do and I got this back as costs. They had to pay me as they knew they had no proof. Please be aware.... Read more
Tenant
31st Aug 2023 (1 year ago)
Lucy
Unprofessional liars that don’t care once they get your money.... Read more
4th Aug 2023 (1 year ago)
J O.A
Imagine being booked in for a viewing by Joey Olang and then when you get there no one picks up your calls, you call the office and no one picks up. Absolutely disgusting. made me waste money to travel to this house and not even show up or bother to communicate...I wouldnt recommend, and if u do DONT go with someone like Joey before you waste your money and not even see the place. wasteful agent... Read more
20th Jun 2023 (1 year ago)
P L
I dealt with Matthew, Saskia and Mason. All very professional and punctual. I dont think I had to wait for any of them to arrive at any of my views. Matthew was very good even when my wife and I were rather stressed with the whole situation. Our welcome back was appreciated greatly. I would recommend very highly. Thanks guys.... Read more
26th May 2023 (1 year ago)
H Machaj
Agent on inspection of the flat told us the flat is in very good condition and next people can move in straightaway. No damages from our side , we did maintain flat in good condition. After we moved out of the country and the flat they said they claiming damages and we wouldn't get our deposit back . Be careful people or you will get robbed of your hard earned money .... Read more
Tenant
18th Apr 2023 (1 year ago)
F Crossingham
I have recently moved into a new property with help from Barnard Marcus. What a smooth and seamless transition everything was! So easy; no stress or confusion - myself and my fiancée felt so blessed by how everything worked out and how this particular company was so helpful! There is a clear excellence and determination that their work is carried out with and this provides a distinction and stand-out service compared to other estate agents that I have gone through before. But I say all of this to emphasise that this was only possible because of Joe! Ultimately, all of the positive remarks above are aimed towards him because he is the one who assisted us and did so much and was so communicative throughout the entire process, never leaving us in the dark. He most certainly deserves a reward of some sort - the least I can do is leave this review. God bless you Joe! And many thanks to the Barnard Marcus Estate Agents team.... Read more
30th Nov 2022 (2 years ago)
S Markapuram
We are very thankful and glad that we chose Barnard Marcus, Meason gates and Matthew were super helpful , we would definitely recommend. They were very accommodative for our requests and they clearly understand buyer and sellers requirements.... Read more
29th Nov 2022 (2 years ago)
L Bennett
It took over 12 months to sell my flat. 2 failed sales and 4 different agents meant it was a pretty disappointing experience. Other than the marketing, they were simply not able to handle the work to help progress the sale thereafter. They eventually sold it so I have to be grateful for that, hence the 3 star rating. I hope they can improve and be more mindful of the seller in the future.... Read more
Seller
13th Nov 2022 (2 years ago)
M Hawker
My wife and I have been very fortunate in having Mason Gates as our estate agent. He has brought tenacity, dedication and sincerity to his work on both our sale and our purchase, without which we simply wouldn’t be in the position we’re in now: looking forward to moving into our new home. When he said he would do something, he did it quickly and promoted our interests every step of the way. When our buyer had to pull out of purchasing our house, he worked overtime to get a number of new potential buyers through the door and secured us a new buyer in little more than a week. If you go with Barnard Marcus in South Croydon - and I recommend you do - I’d strongly recommend you ask for Mason specifically. Outstanding service.... Read more
Seller
16th Aug 2022 (2 years ago)
T Parsons
Working with Barnard Marcus to find our ideal property was a great experience. I had many reservations about moving but all of those anxieties were eased by Mason. Great communicator and approachable with a clear 'real world' approach was exactly what we needed.
Highly recommend anyone looking for a property to check these folks out.... Read more
15th Aug 2022 (2 years ago)
R Sivarajan
I have had previous bad experiences with other estate agents but Mason Gates at the South Croydon branch has been very helpful on this occasion. As well as being readily available he has strived to give us feedback where possible and keep us in the loop at all times... Read more
12th Aug 2022 (2 years ago)
T Hipsey
The level of service provided by Mason Gates has exceeded our expectations - he has been professional, knowledgeable, personable and highly proactive in helping us through the process of placing our house on the market and in the search for a new home. He took the time to listen to our views and understand what we are looking for and he has been great to work with. Highly recommend both Barnard Marcus and Mason.... Read more
Seller
12th Aug 2022 (2 years ago)
J Ali
This was a very good experience, Sophie Williams did not give up hope and found the perfect flat for me to rent. She was very attentive and positive. The flat exceeded my expectations. I am very grateful to the team for ensuring that the negotiations run smoothly up until I finally moved in.... Read more
Tenant
2nd Aug 2022 (2 years ago)
K Giraud
Sophie Williams is amazing and Jordan. Very helpful and patient. They both make sure you are well look after and your needs/requirements are met.... Read more
27th May 2022 (2 years ago)
They are fantastic ! They guide, support, are proactive and get the job done ! Highly recommend.... Read more
Seller
27th Apr 2022 (2 years ago)
D R
I used Barnard Marcus to sell my property in April. The team were always really helpful and friendly and my flat was sold quickly. Particular thanks to Mason and Matt who were very helpful when a tricky solicitor in the process was slowing proceedings down.... Read more
Seller
13th Apr 2022 (2 years ago)
J zyskowska
We have been looking for a property for months then we came across Tony. What a gem of a person. Honest , firendly and very helpful. We have to buy and sell at the same time and he took the ownership and went beyond his duty. He was interacting with our buyer, estate agent and made sure that both transactions go smoothly.
Thank you again Tony and we are loving our new house.... Read more
Seller
8th Apr 2022 (2 years ago)
J Savva
I totally agree with person that said Jordan is the worst this place is unprofessional staff are just rude and incompetent... Read more
5th Apr 2022 (2 years ago)
L Deambrogio
It was a difficult time to sell this house unlucky with first buyer. Fortunately the team managed to sell fast to someone else. So glad it is now all done.... Read more
Seller
2nd Apr 2022 (2 years ago)
D Mar
Mason was amazing from start to finish we found our perfect house. Thank You... Read more
2nd Apr 2022 (2 years ago)
F ahmed
Just got a house through Bernard Marcus South Croydon - met Sophie during the viewing and she’s been extremely helpful throughout the process. The process was simple and straightforward. I also spoke with Jordon on numerous of occasions throughout the entire process and he help me immensely as well. Sophie and Jordan was always available over the phone and always provided me with quick and efficient answers to my queries.
Thanks a lot guys!... Read more
21st Mar 2022 (2 years ago)
J Welch
I recently sold 2 properties through Barnard Marcus' South Croydon branch and I must say neither one of these sales were straight forward, so it was essential that I had the support of such a professional team throughout. In particular I found Oscar to be diligent in his efforts to ensure each sale went through and I would thoroughly recommend them to anyone who needed to sell their property.... Read more
Seller
12th Jan 2022 (3 years ago)
R Mison
I have had nothing but a good experience with Bernard Marcus estate agency, I would recommend them to anyone... Read more
12th Nov 2021 (3 years ago)
H Roffey
Working with the team to sell our property with Barnard Marcus was seamless and stress free. Mason was great, very personable and professional, he booked in viewings efficiently and communication with the team was great. We sold in 1 week with 2 offers within a few days, I couldn't recommend them enough! Overall an excellent experience.... Read more
Seller
27th Oct 2021 (3 years ago)
M Abolverdi
They were really professional and polite. The agent called Oscar was very friendly and nice, he managed to book few viewings for us one after the other to match my availability and I am very happy with their servicen... Read more
7th Oct 2021 (3 years ago)
T Szakál
Professional service! Especially Oscar and Tony are very helpful, they helped us to sell our property.... Read more
Seller
1st Oct 2021 (3 years ago)
J Khan
Jordan is the best, so kind, patient and understanding,
best agent I have dealt with,
unfortunately had to drag my wife out of there as she kept eyeing him up and probably thought he came with the property... Read more
1st Oct 2021 (3 years ago)
K Kozlowska
The best estate agents to work with. Jordan is a pleasure to work with. He’s helped me find a property really fast and made sure the whole process went very smoothly and with no delays, always communicating and updating me, honestly couldn’t have asked for a better agent.... Read more
9th Sep 2021 (3 years ago)
S Thomas
Tony at Barnard Marcus was genuinely a great support and help when buying my house! There were a number issues that cropped up and Tony went above and beyond to get sorted and get the purchase over the line.
Would definitely recommend!!!... Read more
Buyer
2nd Jun 2021 (3 years ago)
R Qureshi
Scot and Michael did a fantastic job in guiding us through the purchase of our new home from start to finish.
In a challenging and competitive market, the duo efficiently navigated us through the process and the many hurdles we faced; demonstrating their comprehensive knowledge and experience of the housing market.
The professionalism, transparency and personable approach displayed by Scot was extremely comforting in a process which can be very stressful.
An extremely positive experience. We would strongly recommend the very competent and friendly team at BM South Croydon.
THANK YOU!!!!... Read more
Buyer
11th Mar 2021 (3 years ago)
J Jones
Tony, from Barnard Marcus, was amazing. From start to finish he was very reassuring and made the transaction very smooth and pleasant. From the second we booked in the viewing to completion he was always on the other end of the line, daily emails regarding what was outstanding and if we needed to do anything. If I had to recommend anyone it would be Tony, a long process made easy!... Read more
Buyer
10th Mar 2021 (3 years ago)
T Hou
Just purchased our first property with Barnard Marcus as our Estate Agents and had a great experience. There were a few small issues mostly relating to the pandemic, but Elliot did a great job of quickly solving them and keeping us informed throughout the process. We also viewed a number of other properties when we were looking and all the staff seemed very friendly and not pushy - which went a long way! Thanks to all!... Read more
Buyer
1st Mar 2021 (3 years ago)
A Paterson
Just completed selling my flat through Barnard Marcus in South Croydon and couldn’t be happier with the whole end-to-end experience. Service was first class throughout our whole journey and have to thank Elliot Purcell for that.
Elliot was always around to answer questions, super knowledgeable, went above and beyond what’s required and gave the feeling we were in safe hands. Just what you need when going through such a large life undertaking.
If you are looking to sell your property in the South Croydon area, don’t look any further than the team here.... Read more
Seller
20th Jan 2021 (4 years ago)
E Hunt
SOUTH CROYDON BRANCH
We sold our house in Dec 2020 finally and are very very happy in our new house.
Our house was under off 5 times so it was a long exhausting process due to the changing situation for potential buyers with furlough etc but Elliot Purcell was awesome, very committed to helping us and getting the job done, even negotiated for us and guided us on the house we bought.
He guided us through a number of tricky situations, was always thinking of plan B and cut through the Bull S___ so we always had very frank but respectful discussions which is the way this process needs to be. If you are assigned Elliot Purcell you will be good hands - just listen to what he has to say, he knows what he is doing!... Read more
Seller
20th Jan 2021 (4 years ago)
A zuridis
I had a great experience purchasing a property with this branch of Barnard Marcus. Elliot skilfully handled my purchase from the initial enquiry to completion. All the problems that presented themselves were easily overcome.... Read more
Buyer
19th Jan 2021 (4 years ago)
B Somuncuoglu
We purchased our first property with Barnard Marcus. They were really responsive and professional with a can do attitude! A special thanks to Elliot for his great effort!... Read more
Buyer
9th Nov 2020 (4 years ago)
M ColinC
Having let our flat with another agent for the past 13 years their lack of interest when we sought new tenants persuaded us to give Barnard Marcus a go! Kelly Goff, Lettings Manager in particular and her team have been both very helpful and interested in our needs and within 24 hours new tenants were found and the process completed within a week! Thank goodness we decided to change letting agents!... Read more
Landlord
2nd Oct 2020 (4 years ago)
A Thomas
Recently purchased my new home with Barnard Marcus and the service was very professional. A big thank you to Shaheen for helping me land the property that ticked all the boxes.
Timea (broker) for securing the right mortgage. Her dedication is unnoticeable and to the end she was always involved.
Massive thank you for Elliott, perfect from start to finish and going the extra mile to ensure I was in my property with the agreed deadline. Elliott is very professional, customer focused and outstanding.
Highly recommend this team of professionals.... Read more
Buyer
1st Sep 2020 (4 years ago)
L Footer
We can’t recommend Elliot enough. Their service has been exceptional. He personally drove to our solicitors to hand deliver our completion paperwork to ensure we moved in on time. He was on holiday when we moved in but Michael was fantastic also and they loaned us a 4G dongle as our broadband was still not installed.
Another mention should be made to their mortgage advisor Timea too who was fantastic throughout. All in all, Barnard Marcus really helped and we would definitely look to use them again in the future when buying a new home and would definitely recommend them to anyone.... Read more
Buyer
21st Aug 2020 (4 years ago)
R Draycott
We listed our property for sale with Barnard Marcus having struggled to gain traction with another agent. We were impressed from the outset by the professionalism and responsiveness of the team and had multiple viewings arranged shortly after they came on board. Whilst we ultimately ended up accepting an offer from the original agent, we would not hesitate to recommend Barnard Marcus to anyone considering selling their property.... Read more
Seller
13th Aug 2020 (4 years ago)
J Gutteridge
We highly recommend Barnard Marcus having recently bought a flat with them. Elliot Purcell is responsive and honest and helped guide the process through smoothly.... Read more
Buyer
10th Aug 2020 (4 years ago)
L Parker
We recently sold our flat with Barnard Marcus South Croydon. We were impressed with how they handled the issues we encountered, without them we would have given up! We are particularly grateful to Elliot who was involved from the initial valuation to chasing up all the last minute problems as we got close to completion. Thank you!... Read more
Seller
8th Jul 2020 (4 years ago)
A islam
My experience with Barnard Marcus was excellent. Elliot Purcell was amazing, he was professional and very helpful. He was very efficient getting viewing arranged on time. We would definetly recommend Bernard Marcus South Croydon to friends and family.
Regards
Asfaqul Islam and family... Read more
2nd Jul 2020 (4 years ago)
A Martins
Exceptional service from this team! Elliot in particular was always at hand to assist me with any queries and did his best to ensure the smooth running of the buying process. Thank you for being professional, efficient and putting up with my demanding requests!... Read more
Buyer
12th Mar 2020 (4 years ago)
L Carter
Really happy with their service! Professional team, very friendly and always happy to help. Thanks guys :)... Read more
20th Sep 2019 (5 years ago)
K Westcott
From start to finish Elliot Purcell made the buying of our first home an enjoyable experience. Elliot made sure to answer all of our questions and kept us up to date throughout the process. We had heard horror stories, of transactions taking months and ours was fairly straightforward (just over 2 months from offer being accepted to completion). Following on from a fairly poor structural survey, Elliot was also vital in the negotiations. He was always friendly, professional and engaging. Thank you Elliot!... Read more
Buyer
20th Aug 2019 (5 years ago)
R Popplewell

I was never of the opinion that purchasing a house would be straightforward, but I also didn’t expect to take 7 months to get my keys for a property that was already vacant! As one can imagine, I had a range of emotions during that time (not always positive), but now that I have settled in and can reflect on the process, I have a few things to say.
Firstly, I love my property, so well done Barnard Marcus for having such a gem on your books. The team at Barnard Marcus were professional, friendly and knowledgeable about the flat and really worked with the seller and me to have my offer accepted. Even my additional requests that could have easily been ‘deal-breakers’ for the seller were put forward and accepted by the seller, and I know that it is down to the skillful negotiation of the BM team. However, all the excitement died down after my third month when everything went quiet and I worried that the seller was going to pull out. Thankfully, Matt was newly assigned to my case and since he came on board, he was nothing short of amazing. Matt took a personal interest in closing this deal and tactfully navigated all parties to get things moving along. But the waiting continued, and after waiting another 3 months and realising that Matt was going on leave with no exchange date agreed (down to bad timing really), I worried that this deal was going to fall through because both the seller and I were frustrated with the delays. Before he left, Matt assured me that we were close to closing and passed me over to his capable colleague Elliot in his absence. I was cynical but Elliot proved Matt right. Elliot got into action and made the deal happen. In less than 2 weeks I had my contracts to review, exchanged and completed. Nothing short of a miracle in my opinion. But what really stood out to me was Elliot’s commitment even after the deal was closed. Elliot personally visited the flat and arranged to have the garage emptied and cleaned (I think he did some of the work himself too). And even on my moving day when I needed a moving truck at short notice, Elliot came to the rescue and had someone there within 2 hours. Now if that isn’t dedication and great customer service, then I don’t know what is.
And to Paul Simey of Connells Group (based at the BH office), my amazing mortgage advisor. Thank you for making this process an easy one. Nothing was ever too much trouble for you. You were responsive, patient and knowledgeable and always ensured I have all the information to make an informed decision.
And of course to Sashan, for taking all my calls over the last 7 months, trying to find out the answers for me when your colleagues were away, and never getting annoyed once. You rock!... Read more
Buyer
14th Aug 2019 (5 years ago)
A Milanova
It was wonderful experience. Thank you Azuza Robinson I’ll definitely will look for you when I need to find my Wright property... Read more
10th Jul 2019 (5 years ago)
P Dines

Barnard Marcus and their entire team have been exceptional throughout what has been a very frustrating set of circumstances. Due to a number of unforeseen delays and complications we ended up waiting for 8 months to complete on an empty and unoccupied property with no chain. Everyone from our Bank, Solicitors and “Help to buy” were awful, making countless mistakes which ended up costing us weeks at a time. Barnard Marcus and their estate agent team were always in the background, chasing, clarifying and sometimes just exercising shear will power to push this property to completion.
A special thanks to Elliot Purcell who I could tell had become as emotionally invested in our purchase as we were over the 7 months he was facilitating it. Throughout this process he has been honest at all times whilst offering me frank and simple explanations where my own solicitors had failed. His level of communication was above and beyond making sure that I was always in the loop on developing problems. I can honestly say that I had an immense feeling of relief whenever Elliot called me as I knew he would be fighting to sort the problem.
Due to the difficult nature of this purchase more than the usual amount of pressure was placed on Barnard Marcus’s mortgage advisor Paul Simey. Again, he provided us perfect service and was a constant source of advice through what I remember was some very stressful months. We ended up having to complete 2 mortgage applications due to unforeseen circumstances and he took each in stride quickly and efficiently.... Read more
Buyer
8th Jul 2019 (5 years ago)
B Kalimuthu
Great professional services. Property details and viewings arranged as per my requirement and I'm happy with the overall experience. Thank you Aziza for everything... Read more
29th May 2019 (5 years ago)
R Kaer
Aziza was very helpful and courteous in showing me the property. She was not pushy nor rushing during the viewing. A breath of fresh air.... Read more
22nd May 2019 (5 years ago)
H Simmons
It was lovely meeting with Aziza for my first viewing for a flat. Her bright and cheery personality brightened up my day, and whilst it wasn't the property for me, I look forward to what she has next on her list.... Read more
22nd May 2019 (5 years ago)
N Moore
Aziza was really great showing us around properties.
Delightful to be around, answered all of our questions and gave us loads of information with the properties and surrounding areas.
Very impressed and excellent service.... Read more
18th May 2019 (5 years ago)
K Kenyon
It was on great experience finding a suitable apartment with Aziza from Banrard Marcus Agents, very good service i shall say...????????... Read more
25th Feb 2019 (5 years ago)
C Anderson
The team of Az and Kelly are amazing, helped me find a property and were always available to help me whenever I had a questions. would highly recommend them.... Read more
7th Nov 2018 (6 years ago)
J Whitehall
I would like to thank Barnard Marcus for their excellent service. They always kept me well informed of the sale, I was sent weekly updates of the property performance and always had updates from the guys. Very impressed, thank you.... Read more
Seller
16th Oct 2018 (6 years ago)
J Bentick
Just wanted to say thanks to Kelly and her team for their support, over what has been a difficult few months. I am a landlord and they have really been there for me with great advice and looking out for my best interests.... Read more
Landlord
23rd May 2018 (6 years ago)
J Austin
After being on the market with three previous agents for over a year I was beginning to feel like there was no hope of a buyer for my property. However, after being on the market just a week with Barnard Marcus, Sashan from South Croydon office was able to find me a buyer on their books who manage to exchange and complete within 6 weeks. I do not normally like writing reviews, but really felt it was needed!... Read more
Seller
22nd May 2018 (6 years ago)
J Hummings
Matthew, Dan and the rest of the team at Barnard Marcus have been so unbelievably helpful in the sale of my flat. As a first time seller I needed some help in overcoming some of the challenges and at every point the Barnard Marcus team were there to offer support and reassurance about what was happening. They helped remove a lot of worry and stress and showed that they cared about the service they were providing. Thanks to everyone at Barnard Marcus south Croydon.... Read more
Seller
27th Apr 2018 (6 years ago)
M Breffit
Great experience buying a house from the team in BM. Big thanks to Matt and Emma for their help as they made the process easy and stress free. They were always willing to accommodate viewings and really helpful throughout the process.... Read more
Buyer
18th Apr 2018 (6 years ago)
A User
My experience overall was excellent! Starting from the valuation straight through to the completion, not only with my house sale but helping me port my mortgage which saved me a hefty penalty. The team at South Croydon were always there when I had a query and simply provide some reassurance. I wouldn't recommend anyone else! Thank you again.... Read more
Seller
18th Apr 2018 (6 years ago)
K Jones
I would like to say a big thank you to the South Croydon sales team and a special mention to Sash and Matthew who went above and beyond to help with the sale of my property. From start to finish my whole experience was excellent. Would definitely recommend your services to my friends and family! Good luck for the future and thanks again.... Read more
Seller
18th Apr 2018 (6 years ago)
M Seedat
Disgusting service! So disappointed. Don't waste your time. No communication. What a terrible branch. Who gives such people jobs? I'm disgusted at their customer service. Please save your time and money and deal with another agent.... Read more
4th Apr 2018 (6 years ago)
J Salvidge
I would reccomend Barnard Marcus as an Estate Agent, providing a slight improvement.
Tavon is a true proffessional. He's work ethic is inspirational, and he completes everything in a timely fashion.
The receptionist's the Estate Agent's are friendly, however the overall atmosphere could be sharper, as I would leave room for improvement when it comes to proffessionalism within that establishment.
Overall, I would highly reccomend Tavon, as i felt in safe hands throughout the process.... Read more
9th Mar 2018 (6 years ago)
M Samuels
Had an amazing experience whilst renting through the south croydon branch. Tavon dealt with me and was extremely attentive to my needs and very professional. If anyone is looking to rent I strongly advise going into this branch and asking for Tavon! Thanks Barnard Marcus!... Read more
Tenant
9th Mar 2018 (6 years ago)
D Wragg
A great service from Barnard Marcus, South Croydon. Dharmesh provided a professional and helpful mortgage broker service which was invaluable as first time buyers. Sashan was instrumental in finding us a property which we absolutely love and was helpful and supportive when things didn’t go as planned! Many thanks to both…... Read more
Buyer
26th Feb 2018 (6 years ago)
G Simkins
Dealing with Azfarul at Barnard Marcus was an absolute pleasure. Not only did he end my long and painful search for a home, he made sure the property was perfect and affordable for me and my daughter. Excellent service!... Read more
Buyer
21st Feb 2018 (6 years ago)
S traviesa
Outstanding service by Sashan Maddix, he went over and above his requirements as my sales agent. Would highly recommend him personally!... Read more
Seller
20th Feb 2018 (6 years ago)
R adcock
Not only was the agent late because 'another agent locked himself in a house' but the agent they sent was allergic to cats and the property had a cat in. So we were left alone to wonder around a property which we were told was vacant, to find a stranger sleeping in one of the bedrooms. Not wanting to startle him we quickly left and didn't get to look around properly and the agent didnt really seem that phased by the shambles. Complete waste of my time and wont be looking at any properties by this agency again.... Read more
19th Feb 2018 (6 years ago)
Z Driscoll-Small
Azfarul hye was extremely helpful in finding me a property. His effective communication permitted me to find a good property quickly and easily. Throughout the whole process everything ran very smoothly and they were more than happy to answer all of my questions.
Kelly was very helpful with finalising everything and I can’t wait to officially move in!... Read more
Tenant
1st Feb 2018 (7 years ago)
M RUS
A big thank you to Bernard Marcus estate agents South Croydon! extremely professional and reliable service! our agent Azfarul Hye was really helpful to the entire process of renting the house we live now.
We are profundly grateful to Azfarul for his interrest and support in the hole process, makeing the thinks becomeing so easy! also i want to mention about the beautiful Kelly Goff, really nice and comunicative, helpful and dedicated ! lots of help from both !
We are happy thanks to Bernard Marcus, thanks to Az, thanks to Kelly!
Regards,
Maria Rus... Read more
Tenant
1st Feb 2018 (7 years ago)
L Caton
Barnard Marcus were brilliant at finding me a studio, amazing staff and great help to me as it was my first time moving, especially big thanks to az who did a fantastic job helping me through difficulties of moving, highly recommend this company, even more so this branch to anyone looking to move, has been a great experience!!... Read more
Tenant
31st Jan 2018 (7 years ago)
G Francis
Amazing service by Tavon !!... Read more
9th Oct 2017 (7 years ago)
L Low
I was recently at Barnard Marcus to rent a property. Whilst there I was served by Tavon; he was very insightful and helped me find a house suitable to my wants and needs. The service I received was excellent and I would be happy to do service with the company again.... Read more
Tenant
9th Oct 2017 (7 years ago)
J Wright
I was approached by Kelly Goff in Barnard Marcus about helping us find a tenant as we was on with another agent. Kelly promised me she would let my property in a week as she had many tenants looking to rent not only did she let the property within 3 days she got £15 over the asking price. I would definitely use Barnard Marcus again. thank you ,... Read more
Landlord
9th Oct 2017 (7 years ago)
M Ince
My search for a new home was made less stressful by Azfarul. He was extremely efficient and the communication throughout the whole process was faultless. When there was a a few issues in regards to character references and deadlines, Azfarul was proactive in chasing the relevant people and making sure I was able to move in to schedule .Thank you so much!!... Read more