R Usares
1
I've decided to give this a one-star rating, or even zero if possible. The agent, Sharone Balarajah, was incredibly rude. It's baffling to me how she even became an agent because she clearly lacks the ability to communicate with clients. Despite my attempts to explain, she was continuously shouting and rude, insisting that everything be done immediately because she was going on annual leave. It's unacceptable for Bernard Marcus Estate Agency to have agents like her, who seem to think they can insult clients. It felt like we were dealing with someone who had no regard for professionalism or basic courtesy. This behavior cannot be overlooked. It's imperative that this individual be confronted and sent for training.
(FYI : This is Barnard Marcus Thornton Heath Croydon.) We want to remortgage our property... Read more
20th Sep 2024 (11 weeks ago)