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© GetAgent Limited 2024
- Beals - Shirley
Beals - Shirley
Closes at 5:00pm
343 Shirley Road, Southampton, SO15 3JD
Welcome to Beal’s, your local estate agent.
Our aim is to provide you with an insight into the unparalleled level of service that Beal’s can offer you throughout the property and financial services sectors. With over 25 years in the market, combined with our team’s extensive experience in this industry, we know better than most that real value, excellence and accountability are not just promises but are delivered.
Opening hours
- Monday 8:30am - 6:00pm
- Tuesday 8:30am - 6:00pm
- Wednesday 8:30am - 6:00pm
- Thursday 8:30am - 6:00pm
- Friday 8:30am - 6:00pm
- Saturday 9:00am - 5:00pm
- Sunday Closed
View all details
Beals - Shirley Reviews (148)
Have you used this agent?
84%
2%
0%
0%
14%
M Owens
STUDENTS BEWARE. The worst experience ever. Disgusting, mould infested flat. No communication - constant emails and phone calls, passed around from person to person.
Even collecting my keys the messed up. It was a warning sign of things to come. Now, they are trying to keep my deposit despite the awful state of the flat and it being left in a better state than when we arrived.
Constant issues with the flat, a lack luster response always, having to constantly chase different members of staff. I found Mollie-Mae from maintanace and Helen particularly stand offish at times. Along with Rhys. No washing machine for over a month, a broken fridge for weeks on end. An overgrown garden with rubbish tipped all over it (which they are now trying to charge me for!!!), the mould and response was the worst. To the point where it spread to all of my bedding which had to be replaced and I had to buy a bed out of my own pocket!
I could go on for pages about the awful treatment. I’m sure there will be some kind of reply trying to state they have ‘never rented to me’ etc like they usually do to dodge culpability. All I can say is avoid them.
24th Sep 2024 (11 days ago)
R W
DON'T answer e-mails relating to maintenance or rent issues. Constantly told to use an app for queries and messaging that NEVER works half the time. They have ZERO people skills when dealing with renting tenants and send out threatening letters if you fall into arrears. They make NO effort to support their renting tenants. GO ELSEWHERE.
21st Aug 2024 (6 weeks ago)
D Asare
I can’t believe this is so amazing, I recommend Beals for everyone looking for reliable estate agents. They are open to help everyone with so much kindness.
14th May 2024 (21 weeks ago)
S Castro
We just finished our refencing and is very excited to transfer to our new home. It's been a long search to finally find a perfect location for us. Beals has always provided us information to new available place that is within our preference. Muhammad Hussain, one of their agents has been very approcheable and patient. His response to queries are timely and has been very polite in communicating with us. Very helpful to first time tenants who has very little idea with the tenancy process.
26th Apr 2024 (23 weeks ago)
A Kaczmarek
Quick and fast service, agants very friendly and helpful
26th Apr 2024 (23 weeks ago)
C Mahorses
Very pleased with the services I got from one of your agents. Muhammad Hussein. This guy helped us alot from the first time we budged into the office. He made sure we got the best apartment that we wanted. This guy called us tirelessly with options and could send pictures until we got what we wanted. Thumbs up to you Muhammad kip up the good work
25th Apr 2024 (23 weeks ago)
S Witts
Terrible Service, terrible communication, can't be bothered to even respond to calls or emails. Was shown a property by Muhammed, I registered my interest by leaving a phone message. Heard nothing back. Rang back the following day and was told that my interest had been registered but never heard from him or anyone again,this was after constantly ringing and emailing. I had to ring again a few days later only to be told the place hadb e let already. No one could even be bothered to get in contact with me. Customer service at this place is an absolute shambles.
23rd Apr 2024 (24 weeks ago)
O John
An absolute DISGRACE of a company. There is SO much I could write about their bullying tactics, threats, negligence and complete incompetence however I will focus on the main part of my complaint.
After 4 years of 3 monthly inspections, and at each of these inspections, me bringing up the issue of rain literally POURING IN through my disabled son's bedroom window, nothing was ever done. Then low and behold 2.5 months before our tenancy was due to be renewed they wanted to send some builders round on a few days notice. Unfortunately I was due a serious operation on the date they insisted on, so I asked, politely if there was anyway another date could be arranged as 1. I wouldn't be there, 2. I had no where else for my child to sleep while the work was being done and 3. I would need to recover at home. The email I recieved in response was "just a heads up, your landlord doesn't want to renew your tenancy since you're being difficult". As you can imagine, this was extremely distressing to think that I was being punished for daring to ask for a bit of consideration! I was in floods of tears for days, worried and panicked that my family was going to be made homeless. I couldn't believe that after 4 years of being a reliable and honest tenant, that this had happened so I wrote a formal complaint to which I recieved a phone call a day later to say that then agent had infact, LIED about this and that in actual fact our landlord was selling the house!? So this girl, had lied, and threatened us with homelessness and let me believe it was my fault! I was so stressed my blood pressure went through the roof and my surgeon explained that I had to be calm as being so stressed and anxious could seriously affect thr op and my recovery. There is so much more I could say on the matter but the way they run their business is an absolute shambles! We were also threatened with the fact that our landlord is "friends with Mr beale himself" as to control our complaints!
16th Apr 2024 (25 weeks ago)
G Ahn
The lack of accountability and disregard for tenant welfare is deeply outrageous and disappointing.
As a current tenant, I experienced a sudden intrusion into my living space by a group of electricians who were there to replace all the wiring in the house. Very thankfully, the agency failed to provide any advance notice of this disruptive event. Consequently, the electricians began their work without warning, removing carpets, drilling into walls, and creating a significant amount of dust throughout the premises. To make matters worse, they carelessly tossed our belongings into a junk room, resulting in damages to our bed frame and other possessions. Despite bringing these issues to the agency's attention, they have yet to take any action. Their only response was that the CEO will reach out to me at some point in the future, and it's already been 4 weeks. This lack of accountability and disregard for tenant welfare is deeply staggering and disappointing.
13th Apr 2024 (25 weeks ago)
A New
I’m writing this to encourage those looking for a reliable estate agent, that Isobel was next to perfect. A genuine lovely girl who went more than the extra mile to help me get my first home. From the first time we were put in contact right down to the final paper signings, Isobel was super responsive, professional, knowledgeable and happy to answer all the questions a first time buyer had! I highly recommend Beals to anyone reading this review as they clearly have a great recruitment team with an eye of passionate employees, and always put the customer first! One last thank you to Isobel for being such a star.
20th Feb 2024 (7 mo. ago)
L Hatch
Isobel Kerley was very professional in showing me the property, she was able to answer my questions. She followed up with an email to ask if I had any questions. Very good Estate agent
14th Feb 2024 (7 mo. ago)
C Stanbridge
I had a brilliant experience with Muhammad, so helpful and we really felt supported whilst trying to find a property. Thank you so much.
19th Jan 2024 (8 mo. ago)
L Thompson
Brilliant experience with Raphael Heathcote from Anstey, who was endlessly kind and patient, and went above and beyond to help us through a very difficult time. He is very knowledgeable on all of the properties and always offered us the best solutions to our problems he could, showing genuine care beyond what could ever be expected. Can’t thank him enough for all of his hard work!
27th Nov 2023 (10 mo. ago)
L Demirgil
There were a few outstanding issues with the house before we moved in which we were told were in the process of being sorted. However weeks after moving in no updates and nothing had actually been done. Very poor communicators and lack competency in sorting basic issues. Consistently making excuses and not taking responsibility for sorting things out. Would not recommend using this agency.
19th Oct 2023 (11 mo. ago)
E Proudley
Raphael one of the Senior Lettings Negotiators was incredible right from the viewing to us moving into the property. Our experience with Beals was super
17th Sep 2023 (1 year ago)
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More Beals branches
- Beals - Bitterne 3.02 mi away
- Beals - Eastleigh 4.77 mi away
- Beals - Hedge End 5.45 mi away
- Beals - Park Gate 7.76 mi away
- Beals - Whiteley 8.26 mi away
- Beals - Fareham 11.96 mi away
- Beals - Gosport 15.96 mi away
- Beals - North End 16.84 mi away
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Property listings are matched to data from the Land Registry by our clever algorithm. Clever as it may be, it isn't always right, especially if a property was listed by multiple agents. The asking price is the original listing price, NOT the final listing price.
Data produced by Land Registry © Crown copyright 2022.
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