I cannot express enough the service provided by Rhys and his colleagues at Jones and Chapman, Prenton. As a first time buyer it was invaluable to have Rhys as my mortgage advisor. He got me the cheapest mortgage on the market and made sure I was supported and fully understood the process throughout. He was approachable and a credit to his team. I can not recommend using Rhys and his Lifetime Service highly enough it made everything stress free!
I have spent considerable time speaking with a different estate agent, explaining a complex situation to make sure they fully understand my requirements and provide the right solution for me.
As soon as the property went on the market I received a call from Jones and Chapman enquiring how my viewings were going. It was a blatant attempt to try to rattle my confidence in my chosen agent, but I didn't mind the call, I appreciate it's just business.
That was yesterday.
Today I received another call from someone else at Jones and Chapman with a similar pitch, asking if I have any viewings today or tomorrow. Again trying to unsettle my confidence in an agent who have taken the time to understand my needs and requirements.
1 call is fine, but 2 in 2 days takes the piss.
You'd get more respect from me if you put more effort into the top of your funnel to win your own business rather than trying to steal business from competitors before they've even had time to prove themselves.
For this reason I will never give my business to you.
These wonderful ladies are an absolute dream to work with! They are not only super professional but incredibly down to earth and personable. I From the minute they stepped into the property they knew exactly what I needed and filled me with confidence. They are honest and have your best interests at heart! Cheers for all the support Gaile it means a lot!