I thought Bradshaw, Farnham and Lea have been absolutely spot on. I'm so happy we decided to go with them after the deliberation of who to choose locally given we aren't from the area. As seen from my ratings above, I can't fault them and would highly recommend to anyone facing a similar deliberation !... Read more
Seller
11th Feb 2025 (6 days ago)
Initally valuation was very high and unrealistic.
Sale staff kept saying they were going to come and see the house, but nobody came other than the original valuer... Read more
Seller
26th Aug 2024 (25 weeks ago)
E S
A really nice team. Special shout out to Holly who has been fantastic in getting to know what our family's idea of the perfect home is, matching properties to fit both our dreams and budget, and has been super fun to work with too. Many thanks !... Read more
Buyer
16th May 2024 (9 mo. ago)
A Stennard
The whole team at BFL have been great in trying to find us a suitable property. Special mention should be made of Stephen and Anya, both have been unendingly positive and have adapted their property suggestions as they have received our feedback, something that other agents should be doing but it remains a rare talent amongst the profession. I can easily recommend BFL West Kirby as a friendly positive professional agency that should be your first port of call when looking for a house in West Kirby!... Read more
31st Jan 2024 (1 year ago)
T Renshaw
I really appreciated the personable, efficient and professional care that Stephen took with the sale of my property.... Read more
Seller
30th Jan 2024 (1 year ago)
P Toleman
The team at Bradshaw Farnham & Lea were more than helpful with both the sale of our house and the purchase of our new house.
I would highly recommended their services... Read more
Seller
29th Jan 2024 (1 year ago)
G Findlay
Stephen Wong, Estate Agent, BFL,West Kirby. We have found Stephen to be most efficient, courteous and friendly during our dealings with him and BFL. He has always kept us up to date and been immensely efficient. We are totally satisfied with his professional approach. Thank you Stephen.... Read more
29th Jan 2024 (1 year ago)
M Ward
Professional efficient service , the went above and beyond to keep me up to date on all matters regarding my sale. The sales progression team were more than helpful and easy to reach.... Read more
Seller
10th Jan 2024 (1 year ago)
M Yau
The staff here go over and above , they have made our sometimes stressful experience of moving as smooth and informative as they possibly could , always kept us in the loop . Definitely recommend!... Read more
29th Aug 2023 (1 year ago)
V Andrews
From the very start of our purchase, which was quite protracted due to the nature of the sale we were kept informed and updated at every turn. Would highly recommend BFL, West Kirby for any property sale or purchase.... Read more
Buyer
5th Jun 2023 (1 year ago)
K McFadden
The team were fantastic from start to finish with my sale. They were very supportive and great at keeping me up to date.... Read more
Seller
5th Jun 2023 (1 year ago)
R Melling
Had a great experience buying through Bradshaw Farnham Lea, always kept us informed and let us know what was going on. We had Claire in the west Kirby branch, she was brilliant!... Read more
Buyer
9th May 2023 (1 year ago)
G Brooks
Very polite and very helpful... Read more
29th Mar 2023 (1 year ago)
H Webster
Our recent house purchase couldn't not have been a better experience. Prompt and effective communication with the team at West Kirby branch who provided excellent liaison between solicitors . From initial viewing to completion all the staff have been informative, knowledgeable & professional. Particular thanks to Sian , Claudia and Claire... Read more
Buyer
10th Feb 2023 (2 years ago)
Eileen
We had a very positive experience at BFL. Right from the start, Carly and Sian managed the sale of our property in a friendly and professional manner. Lots of credit goes to Claire, our sales progressor who saw us through a complicated process, keeping us fully informed, taking our wishes into account and helping us in every way to achieve our goal. Her determination and perseverance was amazing. She found a way through all the difficulties and was always friendly and positive. Thank you Claire and the team for getting us where we wanted to be. Eileen and John McLelland... Read more
Seller
28th Jan 2023 (2 years ago)
S Dooley
Great customer service and pleasant experience throughout the sale... Read more
Seller
18th Jan 2023 (2 years ago)
C Thompson
The team at Bradshaw Farnham Lea, West Kirby have been wonderful. Special mention to Sian who understood our requirements perfectly and showed us properties that absolutely worked for us. They call when they say they will, do what they say they will do and work as a team to make their service seamless. Outstanding service, thank you.... Read more
17th Oct 2022 (2 years ago)
M Green
BFL West Kirby worked tirelessly to manage over 30 viewings for our deceased parents house, which included hosting all the viewings themselves, providing feedback, and being particularly pro-active with viewers to pursue a sale. The whole team were always responsive, professional, sale-orientated, and considerate of our personal situation. Mark in particular went beyond the extra mile. Huge thanks to the whole team.... Read more
Seller
31st Aug 2022 (2 years ago)
G Earnshaw
For 6 months the staff at Bradshaws WK worked tirelessly to ensure the success of my house purchase. Mark went over and above on a daily basis to help and I am forever grateful. I would recommend again and again!... Read more
8th Jul 2022 (2 years ago)
I Digit
Mark Cannell is the ultimate professional.......patient, calm, a real people person...who 'gets the job done'.
In spite of the property being significantly overvalued by another member of staff, Mark got the sale of the property in the right direction, at the right valuation and got it sold . Lovely dedicated staff in the West Kirby office... Read more
7th Jul 2022 (2 years ago)
P Bowerbank
Very helpful staff.... Read more
11th May 2022 (2 years ago)
G Mills
Carly and the team in West Kirby excelled at their jobs. We had bumps in the road with our sale which they sorted. I felt like everybody I spoke to cared about the outcome for my family. I would happily recommend them as they represented good value, a personal service, and seem to be well connected to find the right buyers.... Read more
Seller
4th Apr 2022 (2 years ago)
E Davies

These guys are amazing. We had a vague idea of downsizing and went to look at a flat which turned out to be not quite what we wanted. But Carly, who had quickly got the length of us, immediately suggested we look at a bigger property which we would never have though of viewing without her input. As soon as we walked into it it felt exactly right - brilliant location, exactly the right size for our visiting family, near the shops, lovely bright rooms. Incredibly, the people who lived there expressed an interest in our own house, eventually resulting in our doing a straight out house swap. It was not without problems, (none of them to do with BFL,) but Mark who handled both our sale and our purchase was a total legend, chasing up solicitors and offering support and help wherever humanly possible. It was quite unexpected to stumble on a house agent who would give such service and be so willing to go the extra mile.
We are now installed in our beautiful new home and very happy indeed. Thank you all at BFL and especially Mark, we can't recommend you too highly.... Read more
24th Mar 2022 (2 years ago)
J Spindler
BFL (West Kirby) recently handled the sale of my mother's home. From the start of the process to completion, we were very impressed by the professional service they provided. We were kept fully informed of developments, and they made a potentially difficult time much less stressful. I would have no hesitation in recommending their services.... Read more
24th Mar 2022 (2 years ago)
P Davies
Cannot fault the service we have had from BFL. We have moved from first viewing to sale agreed in two weeks. All at BFL have been friendly courteous and efficient. Could not recommend more highly.... Read more
24th Nov 2021 (3 years ago)
Went live with them on Monday. They arranged two viewings on Tuesday. We accepted an offer on Wednesday.... Read more
Seller
13th Aug 2021 (3 years ago)
L Turner
Can’t rate the team at West Kirby BFL highly enough. They handled our sale and purchase efficiently and professionally, and were friendly and helpful throughout, especially at such a busy time for them when the world wanted to move house. Thank you to Carly, Jess and all the team.... Read more
10th Aug 2021 (3 years ago)
J Hayes
Didn't end up marketing my house in the end, but the sales and valuation teams were totally professional and didn't try to apply any pressure at any time.... Read more
7th Aug 2021 (3 years ago)
M Hadden
I cannot express how much I would recommend West Kirby BFL. From day one they have been excellent. Branch Manager Carly always there to help a very hands on manager which is great to see. Jenna looked after us aswell and found us our dream home. Nothing was to much trouble for her. I must also thank John there branch Mortgage advisor. Great guy and extremely helpful. Stood out from other local brokers we had touched base with and saved us money. If your thinking of buying, selling or need mortgage advice please visit these guys. Outstanding. *****... Read more
4th Aug 2021 (3 years ago)
P L
Bradshaw Farnham & Lea are constantly over valuing properties for sale in West Kirby, Hoylake and Caldy. Trying constantly to push prices to an artificially high level. There are always countless BFL properties on portals such as Zoopla and Rightmove that have been reduced in price following the absurd initial valuations and marketing prices given by BFL. I know of several sales that have fallen through because a mortgage valuer has not agreed with the ridiculous valuations given to properties by BFL West Kirby. Yes, the market has been buoyant and prices have increased but these guys are out to artificially inflate the local market prices to make more in fees. At the end of the day they assist nobody in the long run. Should be ashamed.... Read more
3rd Jul 2021 (3 years ago)
A Collins
I used to be an estate agent, so i am very experienced in the sale and purchase of houses. Right from the start, all staff have been very professional. Photographs of my house were lovely, a good floorplan (Which is important to show your house at its best), Feedback from viewings was obtained quickly and an acceptable offer was achieved quickly, despite being in lockdown! Jess the sales progresser was patient, calm and reassuring throughout the difficult process of accepting an offer to exchange of contracts. Some agents may be able to get you an offer quickly but disappear when the next stage of the sales journey proceeds, not Bradshaw Farnham and Lea! They are there for you all the way! Thank you to the whole team... Read more
19th May 2021 (3 years ago)
N McIntyre
From ringing up to finding a buyer took less than 24hours. I found BF & L professional, courteous and easy to deal with.
In a word the whole process was...... painless.... Read more
4th May 2021 (3 years ago)
J Grant
Huge thanks to Sonia at the West Kirby branch. Sonia is an absolute gem and from valuation of our property to the sale, she was on hand with any queries or concerns. You cannot put a price on Sonia’s knowledge and expertise and her understanding of the market. I wouldn’t hesitate in recommending her.
Likewise, huge thanks to Mark, Lynn and Jon. All a delight to deal with. I hope BFL recognise and reward their levels of expertise!... Read more
9th Apr 2021 (3 years ago)
N HAYES
I just wanted to say a huge thank you to all the staff at the West Kirby branch. I would specifically like to thank Sonia,Jess and Ricki. From day one the service offered by Bradshaw Farnham and Lea was 2nd to none. No matter how small my query was I was reassured at every stage. Even after normal office hours Sonia and Ricki were replying to my messages and they removed all of the anxiety from what can be a stressful experience. Great work and thank you again.... Read more
17th Mar 2021 (3 years ago)
J Rafferty
We came from another estate agent where our property sat for 8 months with four viewings. We came on with BFL West Kirby & went live Friday afternoon and had three viewings for Saturday and we were sale agreed by the Monday.
The professionalism from this office is outstanding especially Jenna, Claudia & Carly who’ve been our main points of contact.I couldn’t recommend this office enough and we will certainly be using them again. Thank you for making such a stressful time so easy and stress free.... Read more
17th Mar 2021 (3 years ago)
L Brunjes
Bradshaw, Farnham and Lea helped us sell my mum and dad’s flat in West Kirby and I can’t fault them. They were friendly, efficient and helpful from start to finish. Can’t recommend them highly enough.... Read more
5th Feb 2021 (4 years ago)
J davis
I wanted to extend my extreme thanks to the West Kirby branch of Bradshaw Farnham and Lea.
As a first time buyer I was very anxious in how to approach the housing market but from the get go the entire team put my concerns at ease and guided me through each stage with care and consideration.
This team offers an entire service. John was extremely helpful in offering mortgage advice in a succinct and professional manner.
A special thank you to Jessica who advised me through every stage of the transaction and was always available to keep me updated. Such a friendly face in such chaotic times was greatly appreciated - she is an asset to the team.
Will not hesitate to use these agents again, as I can guarantee I will be provided with a professional and friendly service - thank you!... Read more
15th Jan 2021 (4 years ago)
Abi
Came to see Jon for some advice about getting a mortgage and although we both decided it wasn’t the right step for me right now I couldn’t fault his honesty and patience helping me understand each and every option I had. A special thank you to Jessica as well who pointed me in the right direction when I first called up ????????... Read more
15th Jan 2021 (4 years ago)
L McWatt
The BFL team are professional, efficient and friendly. I have total confidence in their expertise and market knowledge, and wouldn't hesitate to recommend them.... Read more
15th Jan 2021 (4 years ago)
F Gaston
The West Kirby team were amazing start to finish by providing a professional and friendly service, they made what can be a very stressful process stress free.
A special thank you to Carly who valued the property and kick started the process, Jenna who dealt with the sale of our house and also looked after us in our house search and Jess who pushed the sale over the line.
Would definitely recommend this estate agent as they offer mortgage advice and a solicitor service so everything is dealt with under one roof!... Read more
14th Jan 2021 (4 years ago)
E H
Have only positive things to say, I dealt with Claudia first, who was polite and professional, she referred me to speak to Jon, the mortgage advisor.
Jon has been very helpful and they both have given me great confidence in beginning my property search with BFL!... Read more
14th Jan 2021 (4 years ago)
S Mcclennon
Claudia Platt has been very helpful and professional in helping me find my perfect home.... Read more
14th Jan 2021 (4 years ago)
R Turner
Staff here are always really helpful and friendly. They will always give me a call if they think something may be of interest to me and will go out of their way to get me in to view asap!... Read more
13th Jan 2021 (4 years ago)
L Sweeney
As a first time buyer currently saving to buy a house, I didn't know very much about the house buying process. After speaking to Carly, the very friendly, professional and helpful assistant manager at the West Kirby branch, she made things much clearer and recommended I speak to their financial advisor Jon for further advice. Carly was right, Jon was extremely helpful and provided me with all the information I needed, he also gave me his contact details so I could speak to him if I had any further questions following our meeting. As a first time buyer I was very apprehensive and nervous, but now I am excited to start my house buying journey with Carly, Jon and the rest of the amazing team at West Kirby. Thankyou!... Read more
13th Jan 2021 (4 years ago)
D thompson
After having a horrendous time with other estate agents in the area I spoke to Carley regarding selling my house, she has been amazing all the way through the process even in this tough time Carley kept me informed on the progression of the sale of my property, she remained calm and professional and she told me there wouldn't be a problem finding a buyer, which she was right, what a credit to the company!
Once again, thank you so much to you and your amazing team.
Dave... Read more
13th Jan 2021 (4 years ago)
Richard
Initially I had some concerns over the way in which I was treated by BFL but after raising these concerns with the office manager, Ricki Roberts, I was shown the respect and courtesy I felt I deserved. I think most customers just ask they they are properly considered and given the attention and respect they deserve and as a whole, this has shown to be true. So, my initial negative experience has turned into a positive one.... Read more
13th Jan 2021 (4 years ago)
G Ireland
West Kirby branch - the sale of the property was a stress-free experience and the process went smoothly. The staff who dealt with the sale were professional/friendly and kept us informed of viewings and chased feedback via phone calls and emails.
We wouldn't hesitate to use this estate agent in the future and would like to thank everyone involved... Read more
12th Jan 2021 (4 years ago)
D Grogovinas
I wanted to take the time to thank all the Bradshaw Farnham & Lea team for their great service and dedication especially to Samantha Clothier and Claudia Platt for their help and support during the whole process of buying this home. I would highly recommend them.... Read more
12th Jan 2021 (4 years ago)
L Doggett
Great agents to deal with. Really good team and quality staff. I wouldn't hesitate to use again. Moreton branch worked above and beyond on my mum's house sale.... Read more
6th Oct 2020 (4 years ago)
J Gammon
The most traumatic and horrendous experience imaginable! I'm still recovering from the stress that the team there caused me! If I had known in advance as to how they would treat me I would never have gone there! If it was'nt for Emma rescuing my sale and helping me at the last minute then my sale would have fallen through!
A truly hurtful and devastating experience!... Read more
26th Apr 2020 (4 years ago)
R Elliott
These guy know how to milk you & your landlords for cash on the letting side of the business (they are Part of the venmore group). Read the small print 1) Should you become a periodic tenant (after your initial agreement i.e 6 months ), your rent will be increased by 5% as per your original tenancy agreement so no rolling contract unless you want your rent to rise by 5%. 2) We make a nominal administration charge of £60 inc. VAT for a fixed term
renewal. So if that's every 6 months then that's £120 a year they also charge the landlord every time for this as well. watch out hidden fees everywhere !!!!
Just an update: The Tenant Fees Act will come into force on 1st June 2019. So they are trying to renew all tenancy agreement which fall after that date now! if your renewal fall after June 2019 wait & ask for the charge to be removed. If you are looking to move into one of the properties you will be quids in if you can wait till June!... Read more
16th Apr 2019 (5 years ago)
A Bryson
BFL did a good professional job and got me a better price than I had expected.... Read more
12th Feb 2019 (6 years ago)
L Ellis-Brown
Arranged a viewing of a property we are interested in buying which was cancelled 1 minute before we arrived after driving 45 minutes to see. Excuse was clearly a lie as it would mean noone could ever access the property and the agent wasnt at the house as we arrived and they put the phone down. Incredible waste of time.... Read more
14th Jul 2018 (6 years ago)
E Meigh
From the beginning of our search for a new home to the final purchase we felt we had the support of all the Staff at BFL. As our local agent we found them always helpful and able to ease the stress of finding a new place to live.They were well informed great at communicating and very patent. We certainly felt they had our interests at heart. We would definitely recommend them to anyone seeking to buy in the area.
Elaine and Jonathan Meigh... Read more
8th Jul 2017 (7 years ago)
S miller
The staff are great kept us updated and informed throughout the whole process.... Read more
31st May 2017 (7 years ago)
D Stenhouse
Very easy to deal with and caused us no problems or hassle. Did everything we asked, and sold our house within 3 months at very near full asking price. Great service. Thank you.... Read more
13th Feb 2017 (8 years ago)
G Page
I asked several estate agents, including Bradshaw Farnham and Lea to appraise a house. I received a spread of valuations but only the BFL seemed to be realistic. Not only that but they made several helpful suggestions about what might, and might not, be worth doing to improve the sale prospects. They suggested that the marketing should start on a particular date and my wife and I then went on holiday. A firm offer was made within the week which, of course, made the holiday! The transaction then went smoothly to completion. We were particularly pleased that BHS took note of all our wishes and were very helpful at all stages of the sale. We would definitely use their services again.... Read more
12th Feb 2017 (8 years ago)
D Jerome
A very positive experience. BFL helped all the way through with good advice and a lot of patience when there were delays due to a complicated international process and solicitor issues. Thanks to all the BFL team at West KIrby.... Read more
26th Jan 2017 (8 years ago)
J Codd
Top notch service , professional and courteous staff ..
They all worked closely together to secure a sale for us.
Absolutely thrilled with BFL and would recommend to anyone wishing to sell or buy.
Can't rate them highly enough .
Brilliant team ........ Read more
20th Jan 2017 (8 years ago)
G martin

To -- Bradshaw, Farnham, Lea:
I had a good experience with your company, both when we were buying and also selling the property. You always returned my calls quite promptly, and your office answered my questions.
There is one very important thing, I feel all Real Estate companies in England should change. In Canada, when I am to view properties I wish to buy, my Realtor ALWAYS picks me up in his car and the two of us spend the day looking at different properties. This is done for days and even weeks until the right property is found. I was told by your office, this was not done because your insurance does not cover me. GET BETTER INSURANCE COVERAGE. In Canada, when everything is agreed upon, the paper work is all finished in approximately 3 days. In England it takes many weeks. When I was leaving Canada to live in England, it took me 5 days to sell my home in Canada. It took you almost 3 months to sell my Flat in England. Why does everything move so slow in England?
When I come to Hoylake this Spring, I will come by your office to say hello. Doris and I enjoyed our Flat in Hoylake very much, and I am looking forward to my visit to see my many friends.
Sincerely, Gary Martin... Read more
20th Jan 2017 (8 years ago)