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  1. Home
  2. Bridgfords - Newcastle under Lyme
Bridgfords - Newcastle under Lyme Logo

Bridgfords - Newcastle under Lyme

54 Merrial StreetNewcastle Under Lyme, ST5 2AW
With a heritage dating back to 1833, Bridgfords has been fulfilling property dreams for generations. Our Newcastle-Under-Lyme branch is ideally located to maximise exposure for your property, with a team focused on delivering a local, personalised service that starts your journey on the right foot.

Opening hours

  • Monday 9:00am - 5:30pm
  • Tuesday 9:00am - 5:30pm
  • Wednesday 9:00am - 5:30pm
  • Thursday 9:00am - 6:30pm
  • Friday 9:00am - 5:30pm
  • Saturday 9:00am - 4:00pm
  • Sunday Closed
View all details

Bridgfords - Newcastle under Lyme Reviews (176)

Have you used this agent?
  1. 78% 5/5 Stars
    78%
  2. 5% 4/5 Stars
    5%
  3. 0% 3/5 Stars
    0%
  4. 2% 2/5 Stars
    2%
  5. 15% 1/5 Stars
    15%
All (176)
Seller (40)
Buyer (23)
Landlord (12)
Tenant (21)
General (80)

E trimble

5/5 Stars
We recently purchased a house listed with Bridgfords. Highly rate this agent. The team at Bridgfords, especially Ross, kept us up to date throughout the purchase process and couldn’t help enough with any queries we had. Their communication was great and they always responded promptly the voicemails and emails. If I was ever listing a property for sale again, I would definitely choose this agent! Thanks Bridgfords!... Read more
Buyer
31st Oct 2024 (15 weeks ago)

M georgia

5/5 Stars
All the staff at Bridgfords were extremely helpful, efficient and supportive. I dealt with Ross who was friendly and professional and nothing was too much trouble.... Read more
16th Oct 2024 (18 weeks ago)

A Eva

5/5 Stars
Outstanding service. Was helped throughout by Brad up until getting the keys to our new home. Fully recommend.... Read more
Buyer
8th Oct 2024 (19 weeks ago)

L Andreia

5/5 Stars
Brilliant Service! Shout out to Brad for helping and guiding us through everything! I highly recommend!!... Read more
8th Oct 2024 (19 weeks ago)

M Marrs

5/5 Stars
Bridgfords have been excellent in helping us settle into our new student house... Read more
Tenant
1st Oct 2024 (20 weeks ago)

A Salama

5/5 Stars
Excellent team of agents all very helpful and professional. Bradley was always extremely polite and cooperative, such a gentleman.... Read more
28th Sep 2024 (20 weeks ago)

B James

1/5 Stars
I attempted to book a house viewing, which was verbally confirmed over the phone. However, I never received a confirmation email. I tried calling back, but it was nearly impossible to get through. I then sent another email, which also went unanswered. On the day of the scheduled viewing, we made multiple calls, only to be met with an answering machine. Eventually, we managed to get through to the lettings team, who contacted sales on our behalf. Sales finally returned our call when we were outside the property, just five minutes before the appointment, only to inform us that the viewing had never been booked in. They vaguely suggested booking us in for another slot but then abruptly ended the call. If this is the level of disorganisation for a simple viewing, I dread to think what dealing with this company for more significant matters would be like. I will be contacting the homeowner directly to share my experience, as I would be appalled if I were in their position.... Read more
28th Sep 2024 (20 weeks ago)

S Day

5/5 Stars
The team at Bridgefords were very helpful with the sale of my house. Everything was perfectly explained and I was consistently kept in contact with about viewings, interest and any developments. Jillian, Ross and Elisabeth were all especially helpful. Thank you for a mainly stress free sale!... Read more
Seller
25th Sep 2024 (21 weeks ago)

A Ogbolosingha

5/5 Stars
I am sure I couldn't have asked for a better service than what I received. The team at Newcastle are super supportive, and Emma is the star lady - exceptionally supportive and goes above and beyond to provide relevant information at the time when it is most crucial. Thank you, Emma, and of course to the in house, advisor, Lauren, who was very patient throughout a lengthy and sometimes tiring purchase.... Read more
Buyer
21st Sep 2024 (21 weeks ago)

T Brown

5/5 Stars
Bridgfords recently sold a property for us in Newcastle-under-Lyme. We dealt with Emma who was fantastic throughout the whole process and very professional. We would highly recommend the team at Bridgfords.... Read more
Seller
9th Sep 2024 (23 weeks ago)

D Griffiths

5/5 Stars
Overall Bridgfords soon got my house on the market and it was sold within a week or so. The overall completion of the property has been slow due to issues with the buyer, however Bridgfords have kept me up to speed and helped to resolve issues. Emma in particular has been quick to respond to queries and worked hard to keep the sale on track. Overall, an excellent service.... Read more
Seller
9th Sep 2024 (23 weeks ago)

G Shakeshaft

5/5 Stars
Can't speak highly enough of Bridgfords Newcastle. All the staff I've dealt with from start to finish have been professional informative and friendly special mentions Liz, Emma and Ross. Highly recommended. Thank you.... Read more
1st Aug 2024 (6 mo. ago)

A Roberts

5/5 Stars
Ross was absolutely fantastic , went out of his way to help . I hadn't moved before but Ross put up with my stupid questions and guided me through the whole process . Coudn't have done it without his assistance... Read more
Tenant
23rd Jul 2024 (6 mo. ago)

H Pearman

5/5 Stars
I have nothing but good words to say, specially about Brad. He’s been absolutely amazing with helping me! if i could give more then 5 starts, i would. thank you again Brad, for all your help!... Read more
9th Jul 2024 (7 mo. ago)

P lazor

5/5 Stars
Bradlee and Martine at the Newcastle Office who I have dealt with recently, outstanding support excellent! Paul lazor... Read more
8th Jul 2024 (7 mo. ago)

D Coyne

5/5 Stars
Great job by Hannah and Brad with a rental property in Newcastle Under Lyme. Very attentive and seamless process.... Read more
Tenant
28th Jun 2024 (7 mo. ago)

N bown

5/5 Stars
Very professional, friendly and caring staff.... many thanks... Read more
27th Jun 2024 (7 mo. ago)

P Gunda

5/5 Stars
Thank you all guys,am happy especially to Brad who was helping me it wasn't easy but thank you so so much,I would recommend anyone,you being friendly and everything thank you keep on like that to everyone else thank you.... Read more
5th Jun 2024 (8 mo. ago)

H Habib

5/5 Stars
It was good experience.... Read more
13th May 2024 (9 mo. ago)

paul

4/5 Stars
Nice and friendly staff. Gillian very good and independent mortgage advice was good. If I was write any negative it would be I always struggle to get an answer from ringing, more often than not you get the answer machine.... Read more
10th May 2024 (9 mo. ago)

J Keates

5/5 Stars
We had a great experience using Bridgfords to sell and then purchase our new home. Ross in particular was fantastic, always on hand to explain things to us, and answer our MANY questions. Thanks :)... Read more
Seller
27th Apr 2024 (9 mo. ago)

R Brough

5/5 Stars
Both my husband and I have recently let our property with Bridgfords in Newcastle under Lyme. Martine, our lettings manager has been outstanding. She has kept in regular contact with us and should we ever had a question has responded within hours with a response. The entire process has been worrying free. Based on our initial impressions this will be a longstanding professional relationship with Bridgfords.... Read more
Landlord
17th Apr 2024 (9 mo. ago)

T (Tommo-o)

5/5 Stars
Fantastic staff, friendly and helpful when you need them. I had a long wait for my home with a few bumps along the way but from searches to completion they were fantastic. Always responsive to emails and keeping me updated on the process. I'd recommend them if you're like me a first time buyer. Thanks guys.... Read more
Buyer
8th Apr 2024 (10 mo. ago)

C jones

5/5 Stars
Great estate agents Emma was lovely... Read more
29th Mar 2024 (10 mo. ago)

J J

5/5 Stars
Bridgfords’s sold my house for me they were extremely efficient and nothing was too much trouble Everything went smoothly can’t recommend enough Especially Emma who dealt with my sale Thanks to all the team John... Read more
Seller
20th Mar 2024 (10 mo. ago)

B Turner

5/5 Stars
Everyone was really helpful, friendly & professional throughout our sale. Special thanks to Emma who I spoke to everyday for about 3 weeks leading up to completion. Would 100% recommend!... Read more
Seller
4th Mar 2024 (11 mo. ago)

W Watts

5/5 Stars
Cannot thank Emma and the team at Bridgfords, Newcastle under Lyme enough. Always professional, helpful and supportive throughout our buying experience. Thank you so much.... Read more
Buyer
1st Mar 2024 (11 mo. ago)

L Fullbrook

1/5 Stars
Never answer the phone Never return messages Only interested in pushing mortgage advice... Read more
29th Feb 2024 (11 mo. ago)

C desmond

5/5 Stars
Bridgford sales are one best quality agency in Newcastle, they treat people politely also profesionales, I was been attended by Emma Cooper, she one best agent, she treated me well and friendly... Read more
22nd Feb 2024 (11 mo. ago)

Anonymous Homeseller

5/5 Stars
From day one always helpful and informative... Read more
Seller
20th Feb 2024 (11 mo. ago)

C Uwakwe

5/5 Stars
Nice experience working with the estate agents for a recent purchase. They were top class and responsive all the way. Can't recommend them enough.... Read more
Buyer
8th Feb 2024 (1 year ago)

B Mendis

5/5 Stars
Saw a property with Ross. Very helpful and very flexible. Professional... Read more
2nd Feb 2024 (1 year ago)

C bradbury

5/5 Stars
We really recommend this agent ross has been fantastic ???? much appreciated.... Read more
15th Jan 2024 (1 year ago)

M Harris-Williams

5/5 Stars
A big thank you to Tammi for our property sale and the support of Jillian throughout a rather challenging process.... Read more
Seller
8th Jan 2024 (1 year ago)

K Deaville

1/5 Stars
Extremely disappointing!! Arranged a viewing with this estate agent, however, no one bothered to show up. The agent could have had the courtesy to contact me to let me know no one was coming.... Read more
6th Jan 2024 (1 year ago)

G Fulford

5/5 Stars
Bridgfords have recently supported us with our first time buy! They were extremely helpful and accommodating, and definitely helped with the moving process. Shout out to Tammi and Jillian who were both brilliant. Although I also had support from Emma and Ollie!... Read more
Buyer
6th Jan 2024 (1 year ago)

B ford

5/5 Stars
Helpful, friendly & professional. 10/10 experience. Louis was our agent and we can’t recommend enough!... Read more
5th Jan 2024 (1 year ago)

L Moulton

5/5 Stars
Fabulous service by the whole team... Read more
10th Nov 2023 (1 year ago)

M Jones

5/5 Stars
I openly admit to not being a massive fan of estate agents but I have to say the whole team at Bridgfords have been great to deal with during our house sale. In particular thanks to Tammi, Liz and Oliver who have helped to make a very stressful time a bit more manageable!... Read more
Seller
10th Nov 2023 (1 year ago)

A Mitchell

5/5 Stars
Amazing service from Bridgefords, liaised mainly with Tammi who was absolutely fantastic. Efficient, pleasant and always kept me in the loop with my house sale which was great being a first time buyer... Read more
Seller
9th Nov 2023 (1 year ago)

A Bickerton

5/5 Stars
Had a brilliant experience with Bridgfords. They made the process of purchasing our first home simple and enjoyable.... Read more
Buyer
3rd Nov 2023 (1 year ago)

C Bonnett

5/5 Stars
The whole experience was professional and quick. They are extremely knowledgeable and helpful.... Read more
1st Nov 2023 (1 year ago)

L Bates

5/5 Stars
Jillian has been great in keeping me informed with viewings, offers and process updates. Smooth experience and excellent communication so far in marketing my property, would highly recommend.... Read more
Seller
31st Oct 2023 (1 year ago)

J Cummings

5/5 Stars
I have a property in the Stoke-on-Trent area for sale which was on the market for approximately 12 months with a different agent very little interest generated. After moving over to the team at Bridgfords with Gillian they immediately secured viewings I've received three subsequent offers. I can't fault the team for their proactive nature and always doing what they said they would do. Great work!... Read more
Seller
30th Oct 2023 (1 year ago)

S B

5/5 Stars
Jillian, Tammi and team did did a great job selling my property recently, (2023) the communication through the latter stages of the process were really useful and pro active and I would happily recommend @Bridgfords... Read more
Seller
29th Oct 2023 (1 year ago)

K Alcock

5/5 Stars
Tammy was so helpful the other day with exploring all of my options. I came to her unsure of what I was looking for but had a general idea. With her help I know what it is I need and I've got a few that I'm eyeing up!!... Read more
26th Oct 2023 (1 year ago)

M Ndlovu

5/5 Stars
Incredible service received from start to finish during my buy-to-let experience, complete with timely updates along the way. Everything was well explained for a first time buyer like me. Highly recommend!... Read more
Buyer
24th Oct 2023 (1 year ago)

M L.O

5/5 Stars
Excellent service from the Bridgfords team especially to Tammi Moulton, I was kept up to date throughout the process. Thank you Tammi for being professional and helpful at all times.... Read more
23rd Oct 2023 (1 year ago)

A Burley

5/5 Stars
Oli was very helpful in arranging viewings and dealing with any queries or problems that came up.... Read more
20th Oct 2023 (1 year ago)

D Garside

5/5 Stars
Outstanding service from these guys expecially Oliver Sheldon ???? ???? the sales negotiator. We had a fast sale when we purchased our first family home and all at the Newcastle-under-Lyme branch were very professional. thanks a bunch from all the family... Read more
Buyer
19th Oct 2023 (1 year ago)

K Blaise

5/5 Stars
Brilliant customer service from Oliver Sheldon who helped us from start to finish buying our 1st home his communication was fantastic and very pleasant to talk with also If Oliver wasn't available gillian was splendid to deal with and a lovely lady who understood our circumstances with a passion and kindness would defo recommend... Read more
Buyer
19th Oct 2023 (1 year ago)

C Fidler

5/5 Stars
Great service. Highly recommend. Property sold quickly and service throughout from team, in particular Tammi and Liz, was great.... Read more
Seller
9th Oct 2023 (1 year ago)

C Raftery

5/5 Stars
I have recently sold my property thanks to Bridgfords in Stafford. My house had been on the market for a number of months with one sale falling through from another estate agents but Jack and Mike and Bridgfords put me at ease and got multiple viewings in straight away! They have taken away the stress from what is normally a very stressy event! Thank you again and I’d recommend Bridgfords to anyone for house selling and buying!!... Read more
Seller
5th Oct 2023 (1 year ago)

S Kirkham

5/5 Stars
Great team always kept me up to date and bent over backwards to make sure everything went to plan, highly recommend... Read more
3rd Oct 2023 (1 year ago)

S Hickton-jones

5/5 Stars
Great selling experience throughout the process, would recommend to anyone... Read more
Seller
28th Sep 2023 (1 year ago)

D F

5/5 Stars
My wife and I have recently agreed a purchase of a property on Riceyman Road. We have had dealings with both Emma and Ollie and can't fault them. Emma did two viewings with us and was extremely polite, friendly and professional. Ollie even called us when we had agreed a sale, we were both very impressed. We wouldn't hesitate to deal with Bridgfords in Newcastle Under Lyme again. Thank you for excellent service!... Read more
Buyer
21st Sep 2023 (1 year ago)

D Adams

5/5 Stars
I recently contacted Bridgefords at Newcastle for a property that I was interested in and I was extremely happy with the way Emma helped me. She was very knowledgeable of the properties that were available and made sure that she got all my requirements so she could match all the properties too me. I was very impressed none of the other agents have done that!... Read more
16th Sep 2023 (1 year ago)

Ceassaw

1/5 Stars
I have been trying to call the agency to ask a few questions about a property I've been intersted in renting but for the last few days I've called, they have never answered. It goes straight to voice mail. I'm sure they are a few people that could pick up the phone but no one does. Honestly tired of trying, even tho I'm still looking for a place and I'm running out of time. So if you are looking forward to having a conversation with them like with other estate agencies, you won't.. I would give 0 starts if I could for customer service. Really dissapointing... Read more
13th Sep 2023 (1 year ago)

E Blair

5/5 Stars
Bridgfords have managed my property in Newcastle Under Lyme for more than 10 years and they also sold the property. The Lettings and Sales teams are excellent, highly responsive and act quickly. I have nothing but praise for the whole team in Newcastle but special mentions for Martine in Lettings and Tammi, Liz and Gillian in Sales. Highly recommended!!... Read more
Landlord
7th Sep 2023 (1 year ago)

C Handley

5/5 Stars
Excellent knowledgable staff of the area . They had viewing arranged immediately on our property and we sold very quickly . Tammi is absolutely brilliant and she was always on hand when needed . I would highly recommend Bridgefords Carole Handley Newcastle under lyme... Read more
Seller
4th Sep 2023 (1 year ago)

L Rathbone

5/5 Stars
All the staff at Bridgfords were extremely helpful and supportive before, during and after our house move. Nothing was too much trouble and we felt everything was dealt with with a friendly, professional approach. We would definitely use Bridgfords again to move house and would also recommend them to others who want to move. Thank you to everyone that helped us on our Journey. We are now living our best life in the Isle of Skye ??... Read more
21st Aug 2023 (1 year ago)

Anonymous Homeseller

4/5 Stars
Very happy with all the staff we had contact with, just disappointed with the lack of communication and update, felt like we had to keep chasing them for updates.... Read more
Seller
19th Aug 2023 (1 year ago)

A Walters

5/5 Stars
Had an amazing experience with the lettings team, they were very professional. Highly recommend! :)... Read more
18th Aug 2023 (1 year ago)

J Duxbury

5/5 Stars
Newcastle under Lyme lettings are really polite and efficient.great agents to Let through.... Read more
Landlord
18th Aug 2023 (1 year ago)

R Oldham

5/5 Stars
We received an excellent service for the sale of our property. Tammi, Liz and the team were friendly, helpful and supportive. We would definitely recommend them!... Read more
Seller
15th Aug 2023 (1 year ago)

M Haswell

1/5 Stars
Shocking experience with a house we rent out as landlords, bridgfords we’re “managing” the rental yet somehow the tenant has trashed the house and the way it’s been redocorated looks like a 4 year old did it. Contact with the office is extremely frustrating as they do not seem to know what’s going on. Seems they just take the money and have no pride in their service.... Read more
Landlord
16th Jul 2023 (1 year ago)

S Malkin

5/5 Stars
Very satisfied with my experience with Bridgfords.Helped through every aspect of my move with the thoroughly experienced staff.... Read more
5th Jul 2023 (1 year ago)

M L

5/5 Stars
Great estate agent Tammi was lovely ????... Read more
5th Jul 2023 (1 year ago)

T Moulton

5/5 Stars
Amazing service!!! Definitely recommend ????Tammi was absolutely amazing and helped us every step of the way !... Read more
5th Jul 2023 (1 year ago)

L Mason

1/5 Stars
I wanted a rental valuation on my property and they were very hard to get hold of in the first instance. I finally got through and was told a manager would call me back. Surely other staff members can book in appointments? No call back but I finally got an appointment booked in but then the representative didn’t even show up! 7 calls to the branch in the space of an hour and no answer. Not very impressed.... Read more
Landlord
26th Jun 2023 (1 year ago)

R Baggaley

1/5 Stars
Never answered telephones Emails not always answered Never passing on messages when calls finally answered Giving out wrong information about what to bring in... Read more
25th Jun 2023 (1 year ago)

A Hayes

5/5 Stars
This is the second property we have sold with the Newcastle branch of Bridgfords. The service from Tammi and the girls at the branch was genuinely really good and represented really good value. I was kept in touch with regular updates and if I did have to ring the branch for any matters the phone was always answered and they always knew of the current position of the sale. Our sale went through on time and as quickly as we had hoped. I would definitely use them again.... Read more
Seller
13th Jun 2023 (1 year ago)

C Dawe

5/5 Stars
Super friendly and kept me updated throughout the process of selling my house :) thank you!... Read more
Seller
5th Jun 2023 (1 year ago)

K Ellul

2/5 Stars
Started well. The level of communication was reduced to an unacceptable standard just after 6 months. Really dissatisfied.... Read more
25th May 2023 (1 year ago)

D Mood

5/5 Stars
All the staff worked hard to get the house we wanted .thanks so much... Read more
27th Jan 2023 (2 years ago)

R Jones

1/5 Stars
Shocking service... Read more
25th Jan 2023 (2 years ago)

S Brocklesby

5/5 Stars
My Mum and I have just Purchased a property from Bridgfords and would like to thank Gill and the team who have been so friendly and professional. Always helpful and we would highly recommend using Bridgfords.... Read more
Buyer
17th Oct 2022 (2 years ago)

D Pattni

1/5 Stars
If I could I would give you 0 stars. My roommate and I were very displeased with Bridgfords services. They fooled us into renting an apartment that had multiple issues- beginning with the Kitchen, moving on to the heater and bathroom. Over the year, we had a leak in the apartment upstairs which spread to our ceiling yet nothing was fixed. My bathroom faucet broke, they let the water run for 48 hours- only then someone came to fix and stop it. They took 1 month to fix the repair- I was left to my own devices. I had to take a bucket shower for 1 month straight. Lastly, as we left the apartment we did a professional deep clean- yet were made to feel horrible and they kept our deposit to 'fix' certain aspects. However, they have not provided us with a receipt for said issues. HORRIBLE SERVICE- Do not fall into their trap.... Read more
Tenant
16th Sep 2022 (2 years ago)

I Chiriac

5/5 Stars
Thanks to the whole team and especially to Trish, a 10* star team.... Read more
11th Sep 2022 (2 years ago)

S Tompkinson

5/5 Stars
Emma and darcy were extremely helpful with moving in to our new home they made it so simple and it all happened every Quickly they were very good at keeping us updated which was really nice of them, everything was explained professionally can’t thank bridgfords enough!... Read more
Buyer
31st Aug 2022 (2 years ago)

Anonymous Homeseller

5/5 Stars
They are busy and at times can be frustrating when trying to contact an agent. Process is lengthy, when viewing portal can be concerning when no actions have been taken on Purchasing Portal for over 2 months.... Read more
Seller
25th Aug 2022 (2 years ago)

B Vickers

5/5 Stars
I've been hugely impressed with the profesionalism from the team at Bridgfords, Newcastle Under Lyme. Gill has been helpful, knowledgeable and trustworthy at all times. Highly recommended... Read more
28th Jul 2022 (2 years ago)

T O'Malley

5/5 Stars
Highly professional service from Emma and the team at Bridgfords. From initial enquiry, through to viewing and then exchange of keys, everything went smoothly and efficiently. 5* and fully recommended.... Read more
13th Jul 2022 (2 years ago)

G Disney

1/5 Stars
Lies after lies after lies. Extremely bad communication and misinformation. Multiple contracts written incorrectly. Pressure and threats made by the staff. Joke of a company.... Read more
12th Jul 2022 (2 years ago)

Jan

2/5 Stars
A strange experience with this branch. I booked in a viewing with them and they were very enthusiastic at this stage and polite. Once at the property the agent didn't really know anything about the house so kept looking at the tablet whenever we asked anything. I was interested and put in a lower offer as modernisation was required. The agent was very abrupt and quite rude about the offer which was 10% less. Not a big drop but these agents seem to forget that it isn't their property but I guess commission and targets creates this vibe. Anyway after the offer was put in I heard nothing back, not even a no. Surely you play the game and go back to the buyer after talking to the seller and try find a middle ground rather than stopping a potential sale?... Read more
10th Jul 2022 (2 years ago)

A Nelson

5/5 Stars
After purchasing a property that took nearly 7 months to completion, Bridgfords through difficult times and staff changes still provided a Good Service. Good communication, calls returned and always handled in a friendly manner, in particular Trish. Would definitely recommend.... Read more
7th Jul 2022 (2 years ago)

S Bagguley

5/5 Stars
We have found bridgfords to be friendly and professional in all aspects of the our sale. Would recommend them for buying and selling your property. All the staff are very friendly and helpful and will go out of there way to assist in all property requirements .... Read more
25th Jun 2022 (2 years ago)

P Hughes

5/5 Stars
Tammi and Tricia were extremely helpful and with us every step of the way to make life simpler in the sale of my auntie's property. The sale went through quicker than expected which was an added bonus and we can't thank them enough. We would certainly recommend anyone selling a property to use Bridgfords.... Read more
9th Jun 2022 (2 years ago)

C Fone

4/5 Stars
excellent service & very experienced staff, had many conversations regarding the property market & found Tammi extremely knowledgeable. No hesitation in recommending Bridgefords in newcastle under lyme... Read more
2nd Jun 2022 (2 years ago)

A bennett

1/5 Stars
I have just had a valuation and what a obnoxious woman seemed totally disinterested here less than 15 mins. Valued house at £120000 when I have already had an offer for £ 160000 . Would NOT recommend this company. Unprofessional no introduction at onset no business card left. If you are selling a house that needs some updating don't use this company. Overall impression if you don't have a presteen home they don't want to know... Read more
Seller
26th May 2022 (2 years ago)

M Rose

1/5 Stars
Terrible services from their lettings department.... Read more
Landlord
22nd May 2022 (2 years ago)

M Beresford

1/5 Stars
very bad experience,... Read more
11th Apr 2022 (2 years ago)

D Fowell

5/5 Stars
Darcy was very friendly and helpful she made the house hunting very easy and less stressful brilliant service... Read more
2nd Mar 2022 (2 years ago)

P Fakudze

5/5 Stars
Thank you soo much Darcy for a smooth process of getting into my rental really appreciate!... Read more
Tenant
7th Feb 2022 (3 years ago)

C Tomkinson

5/5 Stars
Cannot fault the people at Bridgfords. They went out of their way to help us find our perfect home. Emma especially, deserves 5 stars. With how quick the process was, getting a phone call on the 1/2/2022 to moving in on 5/2/2022. We're so happy and are very thankful for all your help... Read more
Tenant
6th Feb 2022 (3 years ago)

J DJ

5/5 Stars
Great Staff, very efficient! Myself and my girlfriend were looking for a place to rent and Bridgfords got us set up within a week of finding a place. Very communicative and friendly.... Read more
Tenant
22nd Dec 2021 (3 years ago)

R Cotler

5/5 Stars
We are very happy that in our journey to buy our first home we met Patricia Cliff (Trish) and Chris Counter. They made everything so easy and fast for us. Great attitude, reliable and always there for us. Thank you for everything!... Read more
Buyer
15th Dec 2021 (3 years ago)

Stan

5/5 Stars
So impressed with the high level of service from both Sales and Lettings. All members of staff go above and beyond and make you feel valued. The sales team really do listen and take into account everything you are looking for from a property and make it their mission to hit the nail on the head! I wouldn't use anyone else to let my properties now. Thank you Emma and Darcy for finding me some great tenants this year.... Read more
Landlord
15th Dec 2021 (3 years ago)

C Pedder

5/5 Stars
I can’t recommend Bridgfords enough! We recently purchased our new house with them and they made the whole process as stress free as possible throughout. Patricia was a star and kept in regular contact with us throughout the process, maintaining open lines of communication with all parties and answering any enquiries that we had in a timely manner. You hear a lot of horror stories about Estate Agents these days, however working with Bridgfords was a refreshing change and I wouldn’t hesitate to recommend them to anyone looking to sell or buy property.... Read more
Buyer
14th Dec 2021 (3 years ago)

M McGovern

5/5 Stars
Fantastic service and really quick move. Katie has been absolutely fantastic from start to finish and made the whole moving experience really smooth, easy and stress free Highly recommended.... Read more
14th Dec 2021 (3 years ago)

R Forrester

5/5 Stars
We have had a great experience from Darcy and the team in the Newcastle branch looking after our rental property near Keele University. They managed a year of tenancy and now with equal support have really helped us to move our son into the property where the ownership will transfer to him. No problem for Darcy and the team, although no future need for tenancy support they have made every effort to help with the transfer, excellent! So comforting to have someone local and knowledgeable, we are neither! Thank You so much for this, we highly recommend Darcy, the team, & Bridgfords.... Read more
Landlord
10th Dec 2021 (3 years ago)

D Powell

5/5 Stars
Very professional, efficient and extremely friendly. Would certainly recommend.... Read more
18th Nov 2021 (3 years ago)

G johnson

4/5 Stars
My daughter bought a house through Bridgfords in Newcastle, Staffordshire. We viewed the house and were shown around by Gill Barber. We put an offer in immediately as it was perfect for her. We had an appointment with the mortgage advisor, Chris, who was professional and helpful. At all stages of the process we found Bridgfords to be helpful and when we encountered any issues they reacted quickly to try to resolve problems. The only problems we had were with the "in-house" legal services. We found them to be very poor at communication and this made the process far more stressful than needed.... Read more
Buyer
18th Nov 2021 (3 years ago)

D Brennan

5/5 Stars
Really friendly staff, always there to advise when needed. Brought and sold within 2 weeks. Very professional service.... Read more
Seller
11th Nov 2021 (3 years ago)

N Butcher

5/5 Stars
Recently moved into property, suggested by Bridgforda when another I was interested in was unavailable. So was great to be given similar places I'd be interested in. Moved in month or so ago, with help from Darcy, who was very helpful and understanding. Helped to get lots of checks and processes completed for me and to move in. No problems with this and getting in and ready to go. Only issue, and not worth lowering any review score, is understanding how some of the appliances work in property. Took a while understand boiler and radiators, but Google provided. Rest im able contact and get answers. Great service all round and now I'm in my place, I'm happy!... Read more
Tenant
3rd Nov 2021 (3 years ago)

M malkin

5/5 Stars
Fantastic service... Read more
16th Oct 2021 (3 years ago)

L Wilson

5/5 Stars
I moved to Bridgfords after a very poor service from another estate agent. Such a difference! I dealt mainly with Gill who was very friendly and professional throughout. This was a protracted sale with the buyers and buyers solicitors needing chasing throughout. Gill persevered and offered me extremely good advice and guidance at every step of the way. I would not hesitate to recommend them.... Read more
Seller
12th Oct 2021 (3 years ago)

S Kinghorn-Perry

5/5 Stars
Great service from Bridgefords. Sold through them very quickly, they always responded to enquiries and were there to advise throughout. The brochure they produced was very professional and worked a treat.... Read more
Seller
8th Oct 2021 (3 years ago)

A Budaca

5/5 Stars
Darcy was really kind, we definitely recommend her and Bridgfords.... Read more
7th Sep 2021 (3 years ago)

D Barker

5/5 Stars
We found Bridgfords to be extremely helpful in the sale of our house. Everything from the valuation and photos was well managed and we were kept informed throughout the process. Trish Cliff did a brilliant job in getting the best price for us and keeping us up to date with progress. Her colleague Gill also took a keen interest and was most helpful throughout. It was a pleasure to deal with them them both. We were extremely satisfied with the service, pleased to be fully aware of costs at the outset, and delighted with the outcome.... Read more
Seller
16th Aug 2021 (3 years ago)

C Cruzat

5/5 Stars
Me And my partner was looking to rent a house as soon as possible,so last week we went to see the house and now we are just ready to move in . We was really surprised about how fast the things was going. The stuff really put an effort to help us to get the house . Thank you very much . Really recommend.????????????... Read more
Tenant
1st Aug 2021 (3 years ago)

J Johnson

5/5 Stars
Super friendly staff, delivered great service in these extremely busy times.... Read more
19th Jul 2021 (3 years ago)

S Legs

5/5 Stars
We dealt mainly with Trish, she was most professional and efficient throughout. The agents were always available and always very helpful. Would definitely recommend.... Read more
18th Jul 2021 (3 years ago)

J Heywood

5/5 Stars
I have been using this branch for the past few years, both sales and lettings teams are fantastic. Always helpful.... Read more
18th Jul 2021 (3 years ago)

C Davies

5/5 Stars
I would highly recommend Bridgfords to sell your property. Trish was fantastic, keeping me informed throughout the process and I felt really confident that everything was being done to promote and ultimately sell my property as quickly as possible. I would certainly use them again.... Read more
Seller
18th Jul 2021 (3 years ago)

L gratton

5/5 Stars
Excellent and prompt service, very friendly, and extremely helpful. They sold my property and were more than happy to help with ID etc when I had an offer accepted on another property through a different agent. We are also using their solicitors to hopefully make things go as smoothly as possible. Would highly recommend all of the ladies at Newcastle branch, they have all been helpful, right from the beginning, and we weren't put under any pressure to sell with them either. Thank you all so much.... Read more
Seller
17th Jul 2021 (3 years ago)

I Drudy

5/5 Stars
Jillian and Trish at the Bridgfords Newcastle under Lyme office have been really friendly and helpful right from the start of my property journey. Recently they went above and beyond to secure my latest purchase. Highly recommended, and I look forward to a continuation of this relationship.... Read more
Buyer
17th Jul 2021 (3 years ago)

V licata

5/5 Stars
Brigfords Newcastle under Lyme team are excellent and very helpful at every stage of selling your property and happy to help with the ever increasing amount of work that needs to be done online.I would particularly like to thank Jillian Barber who consistently monitors conveyancing progress , highly recommend this branch... Read more
Seller
14th Jul 2021 (3 years ago)

L Taylor

4/5 Stars
Very professional staff who were extremely responsive to our queries and understanding throughout the whole sale and purchase process. We encountered a number of issues with our sale which led to a lengthy process but we were always assured that the team were doing their very best for us, despite how busy they were. We would recommend using Bridgfords Estate Agents.... Read more
Seller
2nd Jun 2021 (3 years ago)

R Capewell

5/5 Stars
Well what can i say. The team go above and beyond. I would highly recommend. If and when i sell i will be 100% using these wonderful people. Thank you... Read more
28th May 2021 (3 years ago)

J Byrne

5/5 Stars
We moved in last Thursday to our property through Bridgford’s and cannot recommend this company enough, they took all my calls as this is our first property and advised me on everything from moving in to sorting out the gas and electric, absolute fantastic company and I can’t thank Darcy and our landlord John enough for providing us with such a lovely house to build our family together, if your looking to let through a company, THESE ARE THE PEOPLE ??... Read more
Tenant
8th May 2021 (3 years ago)

Anonymous Homeseller

5/5 Stars
Bridgfords cannot be faulted in our experience. They did all the viewings for us and obtained the sale we wanted. They kept us informed throughout the process and we would happily use Bridgfords again and recommend them to others.... Read more
Seller
16th Apr 2021 (3 years ago)

K Bromley

4/5 Stars
We rent our property through bridgfords. The agent we had, Darcy, was very helpful and welcoming and she was extremely kind. I found I was very comfortable when viewing the property and had no problems with calling to discuss any issues I had.... Read more
Landlord
1st Mar 2021 (3 years ago)

D Blease

5/5 Stars
Superb service from caring, knowledgeable and utterly professional staff. Outstanding quality of service with very strong customer care focus, highly effective and efficient administration and crystal clear communications. A complete delight to do business with Bridgfords at Newcastle under Lyme. We recommend them without reservation. Thank you for all your help - keep up the outstanding work !!... Read more
25th Jan 2021 (4 years ago)

S Hall

5/5 Stars
Bridgfords Newcastle-under-Lyme have been a fabulous team to deal with while going through our application progress to rent a property from them, Martine especially dealt with all my silly queries and anxieties on a few occasions with such professionalism and friendliness that made it a pleasure to speak to her and also Darcy who kept us up to date on our progress in a friendly manner. I recommend this team highly and would have no hesitation in dealing with them again. 5 stars from us both, Sandra and Mick Hall... Read more
Tenant
19th Nov 2020 (4 years ago)

C Thornton

5/5 Stars
Awesome x... Read more
3rd Nov 2020 (4 years ago)

R Palmer

1/5 Stars
3 days of "we are unable to take your call..."... Read more
29th Sep 2020 (4 years ago)

P Sleeman

5/5 Stars
Just drop some paper work in to get my new home very soon... Read more
20th Sep 2020 (4 years ago)

B Green

1/5 Stars
Very poor.... Read more
17th Aug 2020 (4 years ago)

S lewis

5/5 Stars
We have recently used Bridgefords in Newcastle to sell our property. From start to completion, despite all the issues thrown at them, and there were a few!! Trish and the team always managed to put our minds at rest and everything came out right in the end. Many thanks for all your help Sue and Dave Lewis.... Read more
Seller
18th Feb 2020 (4 years ago)

J Cope

5/5 Stars
Nothing but positive comments around Bridgfords and how great they have been with our whole house hunting experience. My partner and I are first time renters and Darcy was great. She explained everything we needed to know, she was happy to email us with information and kept us updated and worked around our requirements when going for viewings. Bridgfords were great when it came to helping set up our bills, contacting the landlord and going through contracts and inventory. I’d 100% recommend Bridgfords to friends & family. They were professional, friendly, helpful and their customer service was brilliant. Thank you for helping us find our perfect little home and making the process so much easier.... Read more
Tenant
16th Feb 2020 (4 years ago)

E Barker

5/5 Stars
From initial contact through to collection of keys we received excellent service from anyone that we delt with in branch. We were always kept up to date with proceedings in a very professional but also very friendly manner. Thanks for all your help.... Read more
7th Feb 2020 (5 years ago)

Anonymous Homeseller

5/5 Stars
The staff at Bridgefords Newcastle have supported me during the sale of my mums house. What is an emotional experience went seamlessly. I was well informed throughout the whole process.... Read more
Seller
4th Feb 2020 (5 years ago)

Daiya

4/5 Stars
Letting agents are helpful, Lauren effectually assisted me to intermediate with the owner. Reaction of maintenance team is slower than you expect.... Read more
Tenant
15th Oct 2019 (5 years ago)

D kyle

5/5 Stars
Nigel was great throughout our house purchase. Thanks again Nigel... Read more
Buyer
10th Oct 2019 (5 years ago)

I Fadhloun

1/5 Stars
One star just because i can't give them -10. They will scam You, and charge You for things You did not do. Thay took money from our deposit for non egzisting dog. They are telling You that they will send someone to clean the house, and they never do. But than they will charge You for cleaning. I did open the complain process now, and will get my money back. Maybe even will open court case for scamming and fraud. Do not go there!!!... Read more
Tenant
2nd Sep 2019 (5 years ago)

S Myatt

5/5 Stars
Superb service when used to sell home... Read more
Seller
27th Aug 2019 (5 years ago)

L Lu

5/5 Stars
My husband and myself cannot recommend Bridgfords enough. We bought our new home and sold our old house through Bridgfords. With both aspects we’ve had excellent support. Nigel and Kayleigh were particularly helpful. They were easy to get hold of and updated us regularly with the progress of our purchase and sale. They were particularly helpful with chasing solicitors and pushing through our purchase, especially as we were on a tight schedule.... Read more
Seller
29th May 2019 (5 years ago)

A Ranjan

1/5 Stars
Appalling service, would not recommend to anyone... Read more
29th May 2019 (5 years ago)

J Hambleton

5/5 Stars
We viewed a house and completed within 5 weeks thanks to the team at Bridgfords! Special thanks to Gill, Nigel and Jill who were always super quick at responding and pulled out all of the stops for us. We would highly recommend this agency!... Read more
Buyer
8th Apr 2019 (5 years ago)

P Team

5/5 Stars
Moved into my property with ease, cannot thank them enough for speaking to the landlord to secure a 0% deposit on my home. Looking forward to now renting with Bridgfords for years to come!... Read more
Tenant
6th Apr 2019 (5 years ago)

V MacLeod

5/5 Stars
Brilliant team that really go out of their way to find a buyer and help and support through the whole process.... Read more
Seller
5th Apr 2019 (5 years ago)

amaliutza77

5/5 Stars
I can't thank Bridgfords enough.We have bought our house with them and Tammy, Nigel and Kayleigh were great from start to finish.We had regular updates and they were on the case when we needed them. Would definitely recommend. Thank you guys.... Read more
Buyer
2nd Apr 2019 (5 years ago)

T Millard

5/5 Stars
Sale handled very well from start to finish.... Read more
Seller
19th Mar 2019 (5 years ago)

E Shaughnessy

5/5 Stars
We asked to be added to the mailing list when looking for properties, I registered with Gillian Barber and she has been very helpful and professional, she has actually been one of the only agents to regularly send me through new properties.... Read more
12th Mar 2019 (5 years ago)

A Niebieszczanski

4/5 Stars
We recently used Bridgfords for the sale of two houses and achieved a sales price within the valuation in each case.... Read more
Seller
8th Mar 2019 (5 years ago)

A grin

2/5 Stars
Good agency with professional staff but maintenance department or contractors horrible since 2018.You have find more responsible people. Can't arrange the time,always delays, always mess after job,never can finished properly job what they done. Sorry but this part is very important for tenants and landlords.... Read more
7th Mar 2019 (5 years ago)

D Papadopoulos

1/5 Stars
Helpful agency. Mostly great service. Be careful when appreciating the inventory as a tenant, though. It is possible that defects are not mentioned so as to be removed as extravagant "fixes" when you leave one of your properties. Learned this the hard way.... Read more
Tenant
20th Feb 2019 (5 years ago)

B Doules

5/5 Stars
After speaking to several different agents, Bridgfords has the most reasonable fees with the services they provide... Read more
16th Feb 2019 (5 years ago)

D Berry

5/5 Stars
Excellent communication and service.... Read more
14th Feb 2019 (6 years ago)

S Hulme

5/5 Stars
New landlord, really impressed with Martine and Lauren, thank you for all your help through the process and keeping in contact with me. Many thanks... Read more
Landlord
13th Feb 2019 (6 years ago)

S George

5/5 Stars
Viewed a few properties with Lauren, very helpful and got back to me straight away with info I needed to go forward with my decision... Read more
11th Feb 2019 (6 years ago)

A Clare

5/5 Stars
Enquired about student properties, quick to respond and very helpful... Read more
7th Feb 2019 (6 years ago)

S Collins

5/5 Stars
Staff very helpful and quick to respond.... Read more
7th Feb 2019 (6 years ago)

C Daniels

5/5 Stars
I had a great experience with Bridgfords, particularly Corey who showed us around a few properties and really took time to consider what we wanted. Would definitely recommend them to anyone.... Read more
7th Feb 2019 (6 years ago)

E Antón

1/5 Stars
Awful management, they do nothing if you have any trouble... Read more
4th Feb 2019 (6 years ago)

D Allen

4/5 Stars
Although I've only given 4 stars overall, the service I've received from Martine has been particularly good . She is very professional and clearly passionate about her work.... Read more
1st Feb 2019 (6 years ago)

S Dunne

5/5 Stars
Friendly staff who go the extra mile to help. Highly recommend.... Read more
16th Jan 2019 (6 years ago)

B Howell

5/5 Stars
Recently viewed a few properties with bridgfords, good communication and really helpful.... Read more
11th Jan 2019 (6 years ago)

A Yates

5/5 Stars
Always helpful with any issues we have. Sent someone out quickly to fix a leak in our bathroom while we were on holiday saving us a lot of trouble! Great service.... Read more
Tenant
10th Jan 2019 (6 years ago)

R Smith

1/5 Stars
Rubbish - never get back to you about outstanding repairs...my boiler was condemned by environmental health over 4 weeks ago, we have had no heating and no hot water since the middle of December. I can’t wait to end my tenantcy/nightmare with these cowboys! Avoid,avoid and avoid!... Read more
Tenant
9th Jan 2019 (6 years ago)

D Walters

5/5 Stars
Very helpful and informative.... Read more
8th Jan 2019 (6 years ago)

J Baskeyfield

5/5 Stars
Me and my partner recently viewed a property with bridgfords and we were very impressed with the professionalism and manner of the gentleman who showed us around. We didn’t end up taking the property but the pleasant experience was a refreshing change from other agents we have used.... Read more
5th Jan 2019 (6 years ago)

S Cummings

5/5 Stars
Recently let a property for us. service first class, gave lots of help in final stages making sure all was in order for new tenant. Highly recommend,... Read more
Landlord
5th Jan 2019 (6 years ago)

C Priestly

5/5 Stars
Only enquired about housing for students for the next academic year, didn’t end up using bridgfords as I didn’t swap unis in the end and found another property with a different agent in Coventry, but Lauren who I spoke on the phone with was very helpful and informative , many thanks... Read more
2nd Jan 2019 (6 years ago)

T Bennett

5/5 Stars
First time renting with bridgfords good experience, really helpful staff will be using again... Read more
Tenant
21st Nov 2018 (6 years ago)

C Steele

1/5 Stars
Truly terrible if you're a tenant. They will never return your calls, you will have to chase them up for everything (unless they need something from you of course). Takes them an eternity to organise any repairs, if they ever get around to it (I reported some issues upon moving in, still weren't fixed when I moved out over 2 years later). They attempted to kick me out of the property a day earlier than we agreed (then played dumb when I questioned why) and verbally threatened to withhold my deposit when moving out without any credible reason. The list of failings could go on and on, words cannot express my disdain for this branch. Potential tenants, seriously consider your options before renting one of their properties, the hassle will not be worth it.... Read more
Tenant
31st Jul 2018 (6 years ago)

C Smith

5/5 Stars
Very helpful staff was shown a flat I was interested in leasing with very little notice. In the end it didn't work out but thanks anyway.... Read more
29th Apr 2018 (6 years ago)

P Ward

1/5 Stars
JOKERS!!! been waiting 3weeks for rent to be paid to me! seeking legal advice and will be using a different agent! Chris please call me!! 4 weeks in still not paid and staff being very awkward! My solicoter has given legal paper work and still no payment! This property you’ve apparently had a tenant lined up for 4weeks!!! My solicoter sent info on Thursday and still no tenant in my property! Was told to take my business else where!... Read more
Landlord
23rd Apr 2018 (6 years ago)

D Flackett

1/5 Stars
Communication isn't their strong point. Bad experience for myself.... Read more
21st Feb 2018 (6 years ago)

T Skinner

1/5 Stars
Very poor communication!... Read more
20th Feb 2018 (6 years ago)

G 2008

1/5 Stars
Website very deceiving. Price advertised not the same as the actual price. Tried to communicate back but had awful customer communication. Also one of their staff said they would call us back to confirm an appointment for a house but they never called back for the whole day. We went to their office to put down a reservation just to be told that the price had changed. Very traumatic experience for a first time buyer like us. Would not recommend.... Read more
Buyer
20th Feb 2018 (6 years ago)

D Walton

1/5 Stars
Communication has been poor as wanted a answer to an offer place 6 days ago. Got a response after 5 days to say owner cannot be reached. Today the price has been reduced but I haven’t been contacted. Worst agent I have used. Keep away.... Read more
Buyer
17th Feb 2018 (6 years ago)

K C

5/5 Stars
Bridgfords sold my house less then a week that the property was on the market. The valuation was very informative, and great market knowledge of the area, no hassle at all, weekly updates right up to completion. Faultless.... Read more
Seller
18th Sep 2017 (7 years ago)

S Kapila

1/5 Stars
Said she'd email me a summary of what we discussed, she didn't.... Read more
6th Mar 2017 (7 years ago)

G x

5/5 Stars
I have rented numerous times through a number of different lettings agents and Bridgfords Newcastle under Lyme is by far the best. From booking my viewing through to the move in day I was kept updated throughout and I was extremely impressed by the professional attitude of all the staff as well as their knowledge of the area. When I moved into my property I had an issue with the boiler not working but the staff sorted it straight away and it was fixed the same day. Highly recommend .... Read more
Tenant
10th Aug 2016 (8 years ago)
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